Re: [JAWS-Users] [EXTERNAL] Re: Amazon (UNCLASSIFIED)
Classification: UNCLASSIFIED Caveats: NONE I've been finding more and more instances where buttons don't work correctly. Sometimes, if you have a display, you can use a routing button to replicate pressing a button, sometimes you can route and reroute the JAWS cursor, and sometimes, you can use either the left or right click keys. It's very frustrating when after entering a bunch of information you get to the submit button and can't press it. Hopefully the folks at FS will take a look at this and fix it in a future update. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike Boyd Sent: Thursday, October 09, 2014 1:31 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] [EXTERNAL] Re: Amazon Just last night I pressed enter on the Proceed to Checkout button on the regular Amazon site, and got nothingg. So, I went back to the Home page, clicked on the link for the optimized for Screen Readers site button. I then scrolled down to the Checkout button, pressed enter on it, and was paid for and out of there in about 3 minutes. A few days ago, I was wanting to make a return. When it was time for me to select the Reason for Return, the website would not allow me to preforn this function. I then called Amazon, told them what the problem was. They processed my return right there over the phone, emailed me the link to print out the return shipping label and RMA. She then processed my return for me right over the phone with no return shipping costs. A minute or two later, I had the shipping label and RMA printed out and my verification for the return in hand. Amazon's site has some issues right now, but there are ways around it. Mike blindb...@comcast.net -Original Message- From: Baracco, Andrew W Sent: Thursday, October 09, 2014 8:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] [EXTERNAL] Re: Amazon If you have gotten as far as checkout, I do not think that you are on the optimized site anymore. I have experienced situations where JAWS does not seem to act on certain controls like buttons. In those situations I have had to revert to another screen reader to finish the transaction. Andy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike Boyd Sent: Wednesday, October 08, 2014 7:49 PM To: jaws-users-list@jaws-users.com Subject: [EXTERNAL] Re: [JAWS-Users] Amazon Are you using the regular Amazon site or the other site which is Optimized for Screen Readers. On the regular site, Amazon has been fooling around with the layout of the site, and it has ben causing a lot of problems. You could probably check out easier through the Optimized site, but the shopping experience leaves a lot to be desired. Mike blindb...@comcast.net -Original Message- From: Tamera Sent: Wednesday, October 08, 2014 3:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Amazon Using w8.1, latest Jaws 15, in the past couple weeks something has changed w/Amazon and I cannot get check out buttons to work, any ideas or suggestions? Tamera For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ Classification: UNCLASSIFIED Caveats: NONE For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] [EXTERNAL] Re: Amazon
If you have gotten as far as checkout, I do not think that you are on the optimized site anymore. I have experienced situations where JAWS does not seem to act on certain controls like buttons. In those situations I have had to revert to another screen reader to finish the transaction. Andy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike Boyd Sent: Wednesday, October 08, 2014 7:49 PM To: jaws-users-list@jaws-users.com Subject: [EXTERNAL] Re: [JAWS-Users] Amazon Are you using the regular Amazon site or the other site which is Optimized for Screen Readers. On the regular site, Amazon has been fooling around with the layout of the site, and it has ben causing a lot of problems. You could probably check out easier through the Optimized site, but the shopping experience leaves a lot to be desired. Mike blindb...@comcast.net -Original Message- From: Tamera Sent: Wednesday, October 08, 2014 3:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Amazon Using w8.1, latest Jaws 15, in the past couple weeks something has changed w/Amazon and I cannot get check out buttons to work, any ideas or suggestions? Tamera For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] [EXTERNAL] Re: Amazon
Just last night I pressed enter on the Proceed to Checkout button on the regular Amazon site, and got nothingg. So, I went back to the Home page, clicked on the link for the optimized for Screen Readers site button. I then scrolled down to the Checkout button, pressed enter on it, and was paid for and out of there in about 3 minutes. A few days ago, I was wanting to make a return. When it was time for me to select the Reason for Return, the website would not allow me to preforn this function. I then called Amazon, told them what the problem was. They processed my return right there over the phone, emailed me the link to print out the return shipping label and RMA. She then processed my return for me right over the phone with no return shipping costs. A minute or two later, I had the shipping label and RMA printed out and my verification for the return in hand. Amazon's site has some issues right now, but there are ways around it. Mike blindb...@comcast.net -Original Message- From: Baracco, Andrew W Sent: Thursday, October 09, 2014 8:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] [EXTERNAL] Re: Amazon If you have gotten as far as checkout, I do not think that you are on the optimized site anymore. I have experienced situations where JAWS does not seem to act on certain controls like buttons. In those situations I have had to revert to another screen reader to finish the transaction. Andy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike Boyd Sent: Wednesday, October 08, 2014 7:49 PM To: jaws-users-list@jaws-users.com Subject: [EXTERNAL] Re: [JAWS-Users] Amazon Are you using the regular Amazon site or the other site which is Optimized for Screen Readers. On the regular site, Amazon has been fooling around with the layout of the site, and it has ben causing a lot of problems. You could probably check out easier through the Optimized site, but the shopping experience leaves a lot to be desired. Mike blindb...@comcast.net -Original Message- From: Tamera Sent: Wednesday, October 08, 2014 3:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Amazon Using w8.1, latest Jaws 15, in the past couple weeks something has changed w/Amazon and I cannot get check out buttons to work, any ideas or suggestions? Tamera For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] [EXTERNAL] Re: Amazon
As others have mentioed already, using the Jaws cursor works too. I find this issue on other sites and can usuallly get something to activate properly with the Jaws cursor and then pressign enter or the left mouse button. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike Boyd Sent: Thursday, October 09, 2014 11:31 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] [EXTERNAL] Re: Amazon Just last night I pressed enter on the Proceed to Checkout button on the regular Amazon site, and got nothingg. So, I went back to the Home page, clicked on the link for the optimized for Screen Readers site button. I then scrolled down to the Checkout button, pressed enter on it, and was paid for and out of there in about 3 minutes. A few days ago, I was wanting to make a return. When it was time for me to select the Reason for Return, the website would not allow me to preforn this function. I then called Amazon, told them what the problem was. They processed my return right there over the phone, emailed me the link to print out the return shipping label and RMA. She then processed my return for me right over the phone with no return shipping costs. A minute or two later, I had the shipping label and RMA printed out and my verification for the return in hand. Amazon's site has some issues right now, but there are ways around it. Mike blindb...@comcast.net -Original Message- From: Baracco, Andrew W Sent: Thursday, October 09, 2014 8:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] [EXTERNAL] Re: Amazon If you have gotten as far as checkout, I do not think that you are on the optimized site anymore. I have experienced situations where JAWS does not seem to act on certain controls like buttons. In those situations I have had to revert to another screen reader to finish the transaction. Andy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike Boyd Sent: Wednesday, October 08, 2014 7:49 PM To: jaws-users-list@jaws-users.com Subject: [EXTERNAL] Re: [JAWS-Users] Amazon Are you using the regular Amazon site or the other site which is Optimized for Screen Readers. On the regular site, Amazon has been fooling around with the layout of the site, and it has ben causing a lot of problems. You could probably check out easier through the Optimized site, but the shopping experience leaves a lot to be desired. Mike blindb...@comcast.net -Original Message- From: Tamera Sent: Wednesday, October 08, 2014 3:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Amazon Using w8.1, latest Jaws 15, in the past couple weeks something has changed w/Amazon and I cannot get check out buttons to work, any ideas or suggestions? Tamera For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] [EXTERNAL] Re: Amazon
Hi, one thing I have found when trying to route the jaws cursor to the PC cursor is that to often the jaws cursor won't route to the pc cursor. In order to route it successfully I found toggling the tether jaws to pc cursor control+jawsKey+numpad minus does the trick. Tom Bissett -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Cristóbal Sent: October 9, 2014 2:47 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] [EXTERNAL] Re: Amazon As others have mentioed already, using the Jaws cursor works too. I find this issue on other sites and can usuallly get something to activate properly with the Jaws cursor and then pressign enter or the left mouse button. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike Boyd Sent: Thursday, October 09, 2014 11:31 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] [EXTERNAL] Re: Amazon Just last night I pressed enter on the Proceed to Checkout button on the regular Amazon site, and got nothingg. So, I went back to the Home page, clicked on the link for the optimized for Screen Readers site button. I then scrolled down to the Checkout button, pressed enter on it, and was paid for and out of there in about 3 minutes. A few days ago, I was wanting to make a return. When it was time for me to select the Reason for Return, the website would not allow me to preforn this function. I then called Amazon, told them what the problem was. They processed my return right there over the phone, emailed me the link to print out the return shipping label and RMA. She then processed my return for me right over the phone with no return shipping costs. A minute or two later, I had the shipping label and RMA printed out and my verification for the return in hand. Amazon's site has some issues right now, but there are ways around it. Mike blindb...@comcast.net -Original Message- From: Baracco, Andrew W Sent: Thursday, October 09, 2014 8:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] [EXTERNAL] Re: Amazon If you have gotten as far as checkout, I do not think that you are on the optimized site anymore. I have experienced situations where JAWS does not seem to act on certain controls like buttons. In those situations I have had to revert to another screen reader to finish the transaction. Andy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike Boyd Sent: Wednesday, October 08, 2014 7:49 PM To: jaws-users-list@jaws-users.com Subject: [EXTERNAL] Re: [JAWS-Users] Amazon Are you using the regular Amazon site or the other site which is Optimized for Screen Readers. On the regular site, Amazon has been fooling around with the layout of the site, and it has ben causing a lot of problems. You could probably check out easier through the Optimized site, but the shopping experience leaves a lot to be desired. Mike blindb...@comcast.net -Original Message- From: Tamera Sent: Wednesday, October 08, 2014 3:05 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Amazon Using w8.1, latest Jaws 15, in the past couple weeks something has changed w/Amazon and I cannot get check out buttons to work, any ideas or suggestions? Tamera For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
