Juju charm/platform support

[Tom Barber]

Another thing:

Puppet make it very easy to find out how to get platform support:
https://puppet.com/support-services, you guys dont.

Plus another thought I had the other day for a feature would be a way in
metadata.yaml or something to toggle a "supported charm" setting.

So, for example I have DC/OS, Saiku etc, and I'd quite like to offer
commercial support for the software even if I don't charge for the software
itself. Now, of course I could add some stuff to Readme.md etc to indicate
I am happy to do consultancy and support around my charms. But it would be
very cool to be able to toggle a setting for a charm, so that the charm
store user can click a button and instantly get in contact with me to
discuss it, rather than having to grep my contact details from a Readme
file.

>From a commercial perspective it would be a good way to open a dialogue
with users and the potential to up sell more services to the users at the
same time.
--

Director Meteorite.bi - Saiku Analytics Founder
Tel: +44(0)5603641316

(Thanks to the Saiku community we reached our Kickstart

goal, but you can always help by sponsoring the project
)
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Missing "solutions" on website

[Tom Barber]

Alright folks,

Just one for the marketing people more than anyone else.

I was perusing the PuppetLabs website the other day as they do similar
stuff and I was curious to know how they positioned themselves more than
anything else.

I couldn't help but notice when comparing jujucharms.com and puppet.com
that whilst you guys do a decent job of explaining how the tech works, to
the drive by visitors and people wondering how juju compares to the likes
of puppet and chef etc, you don't have a solutions page, or obvious link
through at the top to juju big data.

I can't help but feel that those people who don't know juju would struggle
to know if it would help solve their problems or not. You know, stuff like,
"I need a way to deploy and maintain my databases", or "I need a sane way
to manage my internal applications", "Can I easily spin up a massive CI
testing cluster?" which puppet seems to answer in seconds by hovering over
their solutions tab.

Anyway, my 2 cents.

Tom
--

Director Meteorite.bi - Saiku Analytics Founder
Tel: +44(0)5603641316

(Thanks to the Saiku community we reached our Kickstart

goal, but you can always help by sponsoring the project
)
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