Re: [j-nsp] ACX7100-48L

[Aaron1 via juniper-nsp]

Juniper is sending me a new one, thinking it’s a faulty unit.

Aaron

> On Jun 13, 2023, at 10:28 AM, Andrey Kostin  wrote:
> 
> Aaron Gould via juniper-nsp писал(а) 2023-06-12 11:22:
> 
>> interestingly, the PR is said to be fixed in 22.2R2-EVO, wouldn't that
>> follow that it should be fixed in my version? 22.2R3.13-EVO
>> me@lab-7100-2> show version
>> ...
>> Junos: 22.2R3.13-EVO
> 
> The fix should be already implemented in the version you use.
> 
> Kind regards,
> Andrey

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Re: [j-nsp] ACX7100-48L

[Andrey Kostin via juniper-nsp]

Aaron Gould via juniper-nsp писал(а) 2023-06-12 11:22:


interestingly, the PR is said to be fixed in 22.2R2-EVO, wouldn't that
follow that it should be fixed in my version? 22.2R3.13-EVO

me@lab-7100-2> show version
...
Junos: 22.2R3.13-EVO



The fix should be already implemented in the version you use.

Kind regards,
Andrey
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Re: [j-nsp] ACX7100-48L

[Aaron Gould via juniper-nsp]

I might be hitting PR1664302

keep in mind, I have another 7100 racked right beside this one with no 
problems


me@lab-7100-2> show log messages | grep "cooling|shutdown"
...
Jun  8 20:23:23  eng-lab-7100-2 hwdre: HWD_COOLING_FIRE_SHUTDOWN_INIT: 
Cooling zone fire action initiated !!
Jun  8 20:23:23  eng-lab-7100-2 hwdre: HWD_COOLING_FIRE_SHUTDOWN_SENSOR: 
Sensor /Chassis[0]/Fpc[0] Sensor J2 Max Reading crossed fire threshold 
temp value 136, driving chassis to shutdown


but i just now had someone pull the power cords since i couldn't console 
in... so I don't know if this reboot reason is from the power cord pull 
or the previous high temp shutdown PR condition


me@lab-7100-2> show chassis routing-engine | grep reboot
    Last reboot reason power cycle

interestingly, the PR is said to be fixed in 22.2R2-EVO, wouldn't that 
follow that it should be fixed in my version? 22.2R3.13-EVO


me@lab-7100-2> show version
...
Junos: 22.2R3.13-EVO


-Aaron


On 6/7/2023 2:29 PM, Roger Wiklund wrote:

Hi

Some generic pointers here:
Checklist for Collecting Crash Data - TechLibrary - Juniper Networks 



show chassis routing-engine
What does "last reboot reason say"?

I would upgrade to 22.2R3, it's working fine for us so far.

Regards
Roger



On Wed, Jun 7, 2023 at 9:18 PM Aaron Gould via juniper-nsp 
 wrote:


I had a ACX7100-48L suddenly go down in my lab.  Is there a way to
find
the cause of it going down?

agould@eng-lab-7100-2> show system information
Model: ACX7100-48L
Family: junos
Junos: 22.2R1.12-EVO
Hostname: eng-lab-7100-2

agould@eng-lab-7100-2> show system core-dumps
re0:
--

agould@eng-lab-7100-2> file ls /var/crash
/var/crash: No such file or directory

agould@eng-lab-7100-2>



-- 
-Aaron


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--
-Aaron
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Re: [j-nsp] ACX7100-48L

[Aaron Gould via juniper-nsp]

darn, i should've check that before upgrading/rebooting to 22.2R3 , 10 
mins ago


-Aaron

On 6/7/2023 2:29 PM, Roger Wiklund wrote:

Hi

Some generic pointers here:
Checklist for Collecting Crash Data - TechLibrary - Juniper Networks 



show chassis routing-engine
What does "last reboot reason say"?

I would upgrade to 22.2R3, it's working fine for us so far.

Regards
Roger



On Wed, Jun 7, 2023 at 9:18 PM Aaron Gould via juniper-nsp 
 wrote:


I had a ACX7100-48L suddenly go down in my lab.  Is there a way to
find
the cause of it going down?

agould@eng-lab-7100-2> show system information
Model: ACX7100-48L
Family: junos
Junos: 22.2R1.12-EVO
Hostname: eng-lab-7100-2

agould@eng-lab-7100-2> show system core-dumps
re0:
--

agould@eng-lab-7100-2> file ls /var/crash
/var/crash: No such file or directory

agould@eng-lab-7100-2>



-- 
-Aaron


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--
-Aaron
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Re: [j-nsp] ACX7100-48L

[Roger Wiklund via juniper-nsp]

Hi

Some generic pointers here:
Checklist for Collecting Crash Data - TechLibrary - Juniper Networks


show chassis routing-engine
What does "last reboot reason say"?

I would upgrade to 22.2R3, it's working fine for us so far.

Regards
Roger



On Wed, Jun 7, 2023 at 9:18 PM Aaron Gould via juniper-nsp <
juniper-nsp@puck.nether.net> wrote:

> I had a ACX7100-48L suddenly go down in my lab.  Is there a way to find
> the cause of it going down?
>
> agould@eng-lab-7100-2> show system information
> Model: ACX7100-48L
> Family: junos
> Junos: 22.2R1.12-EVO
> Hostname: eng-lab-7100-2
>
> agould@eng-lab-7100-2> show system core-dumps
> re0:
> --
>
> agould@eng-lab-7100-2> file ls /var/crash
> /var/crash: No such file or directory
>
> agould@eng-lab-7100-2>
>
>
>
> --
> -Aaron
>
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[j-nsp] ACX7100-48L

[Aaron Gould via juniper-nsp]

I had a ACX7100-48L suddenly go down in my lab.  Is there a way to find 
the cause of it going down?


agould@eng-lab-7100-2> show system information
Model: ACX7100-48L
Family: junos
Junos: 22.2R1.12-EVO
Hostname: eng-lab-7100-2

agould@eng-lab-7100-2> show system core-dumps
re0:
--

agould@eng-lab-7100-2> file ls /var/crash
/var/crash: No such file or directory

agould@eng-lab-7100-2>



--
-Aaron

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