[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Bug Janitor Service]

https://bugs.kde.org/show_bug.cgi?id=364802

Bug Janitor Service  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |WORKSFORME
 Status|NEEDSINFO   |RESOLVED

--- Comment #16 from Bug Janitor Service  ---
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Bug Janitor Service]

https://bugs.kde.org/show_bug.cgi?id=364802

--- Comment #15 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Justin Zobel]

https://bugs.kde.org/show_bug.cgi?id=364802

Justin Zobel  changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO

--- Comment #14 from Justin Zobel  ---
Thank you for reporting this issue in KDE software. As it has been a while
since this issue was reported, can we please ask you to see if you can
reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when
replying. Thank you!

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[CnZhx]

https://bugs.kde.org/show_bug.cgi?id=364802

--- Comment #13 from CnZhx  ---
This problem seems have been fixed in recent updates and it has worked for me
for a while. Should we mark this as fixed?

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[CnZhx]

https://bugs.kde.org/show_bug.cgi?id=364802

CnZhx  changed:

   What|Removed |Added

 CC||z...@cnzhx.net

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Jure Repinc]

https://bugs.kde.org/show_bug.cgi?id=364802

--- Comment #12 from Jure Repinc  ---
This problem also started happening here after upgrading to KDE Applications
17.12. I have 2 GMail accounts set up and with these it helps to go offline and
then online (which effectively kills the akonadi_imap_resource processes). But
with the other account going offline/online does not help. I have to restart
akonadi itself or kill the corresponding imap resource process by hand.

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Jure Repinc]

https://bugs.kde.org/show_bug.cgi?id=364802

Jure Repinc  changed:

   What|Removed |Added

 CC||j...@holodeck1.com

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Marco Gamberoni]

https://bugs.kde.org/show_bug.cgi?id=364802

--- Comment #11 from Marco Gamberoni  ---
Some details from akonadiconsole when the bug is here, after a resuming (cannot
say suspend in ram has something to do with the bug, but could.) 
After copying the info below, "Abort activity" does not stop task 24652,
"Toggle Online/Offline" does.
No idea of how to go from this info to the relevant source code. Hints?


==
akonadikonsole, resource task list for akonadi_imap_resource_3 has:
__
ResourceScheduler: Online
 current task: 24652 SyncCollectionAttributes collection 52 
 queue 0 is empty
 queue 1 1 tasks:
  24667 ChangeReplay 
 queue 2 is empty
 queue 3 is empty
 queue 4 3 tasks:
  24651 SyncCollection collection 55 
  24654 SyncCollection collection 48 
  24656 SyncCollection collection 52 

IMAP tasks: RetrieveCollectionMetadataTask


akonadiconsole debugger tab for the  akonadi_imap_resource_3

akonadi_imap_resource_3 (0x564323260440) 423831 { Response: "FetchCollections"
Error Code: "0" Error Msg: "" ID: "48" Name: "outbox" Parent ID: "42" Remote
ID: "/outbox" Remote Revision: "" Resource: "akonadi_imap_resource_3"
Mimetypes: "(message/rfc822, inode/directory)" Statistics: { Count: "204"
Unseen: "0" Size: "100488225" } Search Query: "" Search Collections:
"QVector()" Cache Policy: { Inherit: "true" Interval: "5" Cache Timeout: "-1"
Sync on Demand: "true" Local Parts: "(ENVELOPE, HEAD, RFC822)" } Ancestors: { {
ID: "42" Remote ID: "imap://gamber...@libero.it@imapmail.libero.it/" Name:
"gamber...@libero.it" Attributes: "QMap()" } { ID: "0" Remote ID: "" Name: ""
Attributes: "QMap()" } } Attributes: "QMap((ENTITYDISPLAY, (""
"mail-folder-sent" "mail-folder-sent" ()))(MESSAGEFOLDER,
outbound)(collectionannotations, /shared )(collectionflags, \Answered \Flagged
\Deleted \Seen \Draft $SENT $ATTACHMENT $FORWARDED $QUEUED \*)(collectionquota,
330485760 1073741824)(expirationcollectionattribute, 
akonadi_imap_resource_3 (0x564323260440) 423831 { Response: "FetchCollections"
Error Code: "0" Error Msg: "" ID: "-1" Name: "" Parent ID: "-1" Remote ID: ""
Remote Revision: "" Resource: "" Mimetypes: "()" Statistics: { Count: "-1"
Unseen: "-1" Size: "-1" } Search Query: "" Search Collections: "QVector()"
Cache Policy: { Inherit: "true" Interval: "-1" Cache Timeout: "-1" Sync on
Demand: "false" Local Parts: "()" } Ancestors: { } Attributes: "QMap()"
Display: "Undefined" Sync: "Undefined" Index: "Undefined" Enabled: "true"
Virtual: "false" Referenced: "false" }
akonadi_imap_resource_3 (0x564323260440) 423832 { Command: "FetchCollections"
Collections: "UID 55" Depth: "0" Resource: "akonadi_imap_resource_3" Mimetypes:
"()" Ancestors Depth: "2" Ancestors Attributes: "QSet()" Enabled: "false" Sync:
"true" Display: "false" Index: "false" Status: "true" }
akonadi_imap_resource_3 (0x564323260440) 423832 { Response: "FetchCollections"
Error Code: "0" Error Msg: "" ID: "55" Name: "trash" Parent ID: "42" Remote ID:
"/trash" Remote Revision: "" Resource: "akonadi_imap_resource_3" Mimetypes:
"(message/rfc822, inode/directory)" Statistics: { Count: "538" Unseen: "428"
Size: "34264841" } Search Query: "" Search Collections: "QVector()" Cache
Policy: { Inherit: "true" Interval: "5" Cache Timeout: "-1" Sync on Demand:
"true" Local Parts: "(ENVELOPE, HEAD, RFC822)" } Ancestors: { { ID: "42" Remote
ID: "imap://gamber...@libero.it@imapmail.libero.it/" Name:
"gamber...@libero.it" Attributes: "QMap()" } { ID: "0" Remote ID: "" Name: ""
Attributes: "QMap()" } } Attributes: "QMap((ENTITYDISPLAY, ("" "user-trash" ""
()))(SpecialCollectionAttribute, trash)(collectionannotations, /shared
)(collectionflags, \Answered \Flagged \Deleted \Seen \Draft $social $offerte
\*)(collectionquota, 330485760 1073741824)(highestmodseq, 390)(imapacl,
gamber...@libero.it lrswipckxtdae %% %% lrswipckxtdae)(imapquota,  STORAGE
% 1048576  STORAGE % 322740)(timestamp, 1445581578)(uidnext,
6811)(uidvalidity, 1330668286))" Display: "Undefined" Sync: "Undefined" Index:
"Undefined" Enabled: "true" Virtual: "false" Referenced: "false" }
akonadi_imap_resource_3 (0x564323260440) 423832 { Response: "FetchCollections"
Error Code: "0" Error Msg: "" ID: "-1" Name: "" Parent ID: "-1" Remote ID: ""
Remote Revision: "" Resource: "" Mimetypes: "()" Statistics: { Count: "-1"
Unseen: "-1" Size: "-1" } Search Query: "" Search Collections: "QVector()"
Cache Policy: { Inherit: "true" Interval: "-1" Cache Timeout: "-1" Sync on
Demand: "false" Local Parts: "()" } Ancestors: { } Attributes: "QMap()"
Display: "Undefined" Sync: "Undefined" Index: "Undefined" Enabled: "true"
Virtual: "false" Referenced: "false" }
akonadi_imap_resource_3 (0x564323260440) 423833 { Command: "FetchCollections"
Collections: "UID 52" Depth: "0" 

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Marco Gamberoni]

https://bugs.kde.org/show_bug.cgi?id=364802

Marco Gamberoni  changed:

   What|Removed |Added

 CC||gamber...@libero.it

--- Comment #10 from Marco Gamberoni  ---
Me too.
Since many months, about once a day, have to work around this bug with
"akonadictl restart".
Unrelated to gmail. For me it happens on imapmail.libero.it:993 (SSL)

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Michael D]

https://bugs.kde.org/show_bug.cgi?id=364802

Michael D  changed:

   What|Removed |Added

 CC||nortex...@gmail.com

--- Comment #9 from Michael D  ---
I had this happen after resuming from suspend sometimes, but now it's happening
much more frequently, to the point of being unusable. Running "akonadictl
restart" fixes it, but only temporarily.

I'm running kmail2 5.6.3.

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Lastique via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=364802

--- Comment #8 from Lastique  ---
(In reply to Christophe Giboudeaux from comment #7)
> file_db_data should only contain directories nowadays. run 'akonadictl fsck'
> and check if you still have files inside.

Thanks, 'akonadictl fsck' removed the files from file_db_data. It didn't fix
syncing though.

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Christophe Giboudeaux via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=364802

--- Comment #7 from Christophe Giboudeaux  ---
(In reply to Lastique from comment #6)
> Could the problem be related to the amount of messages in the email account?
> My ~/.local/share/akonadi/file_db_data contains 112871 files plus 100
> directories with more files inside. Reading the file_db_data directory takes
> a noticeable amount of time.

file_db_data should only contain directories nowadays. run 'akonadictl fsck'
and check if you still have files inside.

This is completely unrelated however.

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Lastique via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=364802

--- Comment #6 from Lastique  ---
Could the problem be related to the amount of messages in the email account? My
~/.local/share/akonadi/file_db_data contains 112871 files plus 100 directories
with more files inside. Reading the file_db_data directory takes a noticeable
amount of time.

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Lastique via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=364802

Lastique  changed:

   What|Removed |Added

   Severity|normal  |grave

--- Comment #5 from Lastique  ---
I stopped using kmail because of this bug. Please, fix it.

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Lastique via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=364802

--- Comment #4 from Lastique  ---
(In reply to Michael Mikowski from comment #3)
> I also ran into this problem today, but it might just be a problem with
> Google Imap because now works.

Thunderbird worked fine with the same account while Kmail did not. If this is a
problem related to GMail then I guess some workaround is present in Thunderbird
and missing in Akonadi.

> Can you try auto-detecting the server under
> Settings ->  Configure Kmail -> Accounts -> Receiving -> Modify (selected
> account) -> Advanced ->  Auto Detect (under Connection Settings)? Does it
> now work?

No, it's the same. Even after I restart the IMAP resource and press Check Mail,
it starts syncing and eventually hangs on one of the folders.

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Michael Mikowski via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=364802

Michael Mikowski  changed:

   What|Removed |Added

 CC||z_mikow...@yahoo.com

--- Comment #3 from Michael Mikowski  ---
I also ran into this problem today, but it might just be a problem with Google
Imap because now works.  Can you try auto-detecting the server under Settings
->  Configure Kmail -> Accounts -> Receiving -> Modify (selected account) ->
Advanced ->  Auto Detect (under Connection Settings)? Does it now work?

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Lastique via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=364802

--- Comment #2 from Lastique  ---
The problem is on Kubuntu 16.04, x86_64.

-- 
You are receiving this mail because:
You are watching all bug changes.

[Akonadi] [Bug 364802] Kmail stops syncing with an IMAP account

[Lastique via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=364802

Lastique  changed:

   What|Removed |Added

Version|5.1.3   |15.12
  Component|general |IMAP resource
 CC||kdepim-b...@kde.org,
   ||vkra...@kde.org
Product|kmail2  |Akonadi

--- Comment #1 from Lastique  ---
Also when that happens I can see that the email account is hanging "syncing"
some of the folders at 97% and not changing.

I have another IMAP account, also hosted on GMail, and the problem does not
appear with it. It has much less messages in it though.

-- 
You are receiving this mail because:
You are watching all bug changes.