[Skanlite] [Bug 428738] Scanning of image fails with Invalid argument

2021-02-14 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=428738

2wxsy5823...@opayq.com changed:

   What|Removed |Added

 Status|NEEDSINFO   |REPORTED
 Resolution|WAITINGFORINFO  |---

--- Comment #6 from 2wxsy5823...@opayq.com ---
It looks like KDE Neon is currently based on Ubuntu 20.04 so the HPLIP package
is outdated (3.20.3).

Let us know your test results when an updated version of HPLIP is available for
your distribution.

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[Skanlite] [Bug 428738] Scanning of image fails with Invalid argument

2021-02-14 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=428738

--- Comment #5 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[Skanlite] [Bug 428738] Scanning of image fails with Invalid argument

2021-01-31 Thread Mgns
https://bugs.kde.org/show_bug.cgi?id=428738

--- Comment #4 from Mgns  ---
(In reply to 2wxsy58236r3 from comment #2)
> Can you please try HPLIP? HPLIP 3.20.5 and above supports ENVY 6000 series.

Hello, I tried to update before, but got some dependency issues that I couldn't
resolve in a timely manner. I will see if I can find some time to try with a
more recent version of hplib as you suggest and see if that allows me to scan
with a higher DPI. For now, it works on 300 and that is more than I need.

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[Skanlite] [Bug 428738] Scanning of image fails with Invalid argument

2021-01-30 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=428738

--- Comment #3 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[Skanlite] [Bug 428738] Scanning of image fails with Invalid argument

2021-01-16 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=428738

2wxsy5823...@opayq.com changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO

--- Comment #2 from 2wxsy5823...@opayq.com ---
Can you please try HPLIP? HPLIP 3.20.5 and above supports ENVY 6000 series.

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[Skanlite] [Bug 428738] Scanning of image fails with Invalid argument

2020-11-19 Thread Mgns
https://bugs.kde.org/show_bug.cgi?id=428738

--- Comment #1 from Mgns  ---
While performing some more testing, it seems that the error message only
appears when I use scan resolutions above 300 DPI. For 300 DPI and below, the
program is able to correctly obtain the image and let me save it to the disk.

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