[kde] [Bug 426580] Random Freezes 20.04

2020-10-26 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #18 from Scott  ---
As stated previously this problem affects multiple programs and is random so
getting a backtrace, with my technical knowledge, is quite difficult. I have
further highlighted that it appears to be somehow connected to large file sizes
and have shown one example using just one application. Further the problem
appears less pronounced on an older Intel based machine.It may well be that you
are correct that it is an kernel or driver issue but after upgrading to 20.10
it is still there and not resolved. In the case of the mkv app I have raised a
bug with them and they cannot reproduce it and I cannot remove the problem by
using an earlier version of that program which did work much faster in 19.04.

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[kde] [Bug 426580] Random Freezes 20.04

2020-10-05 Thread Christoph Feck
https://bugs.kde.org/show_bug.cgi?id=426580

Christoph Feck  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |DOWNSTREAM
 Status|NEEDSINFO   |RESOLVED

--- Comment #17 from Christoph Feck  ---
I don't see how this issue is related to KDE software. If a (user) process
hangs, please attach to it with gdb and get a backtrace during the freeze. You
might need to do this via a remote ssh connection.

If a system process hangs, it is a kernel or driver issue.

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[kde] [Bug 426580] Random Freezes 20.04

2020-10-02 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #16 from Scott  ---
I did some more tests on large files and discovered that there is indeed some
problem with Kubuntu that is directly affected by what size file it is working
on. For the tests I used MKVtoolnix GUI Ver 50 once on Kubuntu 20.04 against
the same files and MKVtoolnix on Windows 10 using the same hardware, including
disks. The test involved re-muxing a video file from an m2ts container to an
mkv container, therefore the data of the movie was not changed. File size is
output size. This is repeatable.

File   Time
Size Windows Kubuntu
1GB 11 secs   7 secs (45 min TV show)
6.2GBs   2 mins 23 secs   2 mins 30 secs (typical DVD)
18.8GBs  6 mins 43 secs  38 mins 45 secs (HD Blu Ray)
43.4GBs 14 mins 172 mins (UHD Blu Ray)

As would be expected the time increase for Windows is fairly linear being
dependent on file size whereas Kubuntu needs fixing.

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-29 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #15 from Scott  ---
The CPU usage issue I last raised is likely an associated issue but may not be
present when the active window freezes as seen in subsequent freezes. I think I
have found a commonality with both machines: In, I think all cases, a very
large file was in use, large being somewhere greater than 20+GB (not sure of
the exact size threshold).

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-22 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #14 from Scott  ---
Created attachment 131860
  --> https://bugs.kde.org/attachment.cgi?id=131860=edit
process tab

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-22 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #13 from Scott  ---
Created attachment 131859
  --> https://bugs.kde.org/attachment.cgi?id=131859=edit
System Monitor 1

Please see the attached screenshot showing CPU usage where many cores are at
100%. Although there were no frozen screens there was very sluggish
responsiveness of the system. 

The interesting thing is that after leaving the PC for some hours CPU usage was
at this level and without doing anything it returned to fairly low levels as
can be seen at the start of the graph and then rose to extreme CPU usage after
about 5 minutes.

A look at the processes tab showed Tixati using 1% CPU and everything else less
than that. After closing Tixati, the only open program, CPU levels returned to
idle. A google search found that Tixati had some high CPU usage issues back in
2013 that have since been fixed but nothing current.

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-19 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #12 from Scott  ---
Created attachment 131793
  --> https://bugs.kde.org/attachment.cgi?id=131793=edit
syslog

The other machine also had a window freeze on 20/9/20 at around 11:30 am.
Syslog is attached and no activity at all in the kernel log. The freeze
occurred in Kate and unusually it was responding slowly just prior to and after
the freeze, closing and reopening it fixed the problem.

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-17 Thread Nate Graham
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #11 from Nate Graham  ---
Not necessarily; the nvidia panel freeze isn't a 100% thing.

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-17 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #10 from Scott  ---
Just a thought, as the time displayed in the clock widget was correct, 9:33,
does that indicate that Alt+Shift+F12 had been overidden by mpv which as a
video player might invoke a compositor?

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-17 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #9 from Scott  ---
Experienced a freeze on one PC last night at approx 9:33pm. The preceding post
is an excerpt of the kernel and syslog surrounding that time. The crash
occurred while watching mpv which I killed and I then resumed the movie with
vlc with a minute or two. Please note vlc writes to syslog.

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-17 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #8 from Scott  ---
Created attachment 131735
  --> https://bugs.kde.org/attachment.cgi?id=131735=edit
Excerpt of syslog and kernel log around 9.33pm 17/09/20

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-16 Thread Nate Graham
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #7 from Nate Graham  ---
That problem is Bug 353983 which was fixed in version 450.57 of the proprietary
NVIDIA driver. You might consider updating it.

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-16 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #6 from Scott  ---
Does Alt+Shift+F12 cause the time widget to display incorrect time? Both
machines are displaying 4.31 p but when I go to change the time (right click >
adjust time and date) the time is correct, approx 8.34pm.The widget time is not
changing each minute.

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-16 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #5 from Scott  ---
Just some additional information which may or may not be of assistance, both
the affected PCs are never turned off though the dual boot machine is restarted
into Windows every day. The unusual thing which causes no harm is that when it
escapes Kubuntu the log offs are not identical as I would expect. I log off
pretty much every time with 2 Dolphin windows and firefox open and minimised.
Again totally random.

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-16 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #4 from Scott  ---
I have Alt+Shift+F12 on both machines and will wait to see if it happens again
though bear in mind it may be many days.

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-15 Thread Nate Graham
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #3 from Nate Graham  ---
If you disable compositing (hit Alt+Shift+F12), does the problem stop
happening?

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-15 Thread Scott
https://bugs.kde.org/show_bug.cgi?id=426580

--- Comment #2 from Scott  ---
No, it affects any/all applications. From memory it has occurred with Kate,
Firefox, VLC, MPV, Dolphin. Not that I play games for any significant amount of
time (maybe avg 1 hour/day)they have not been affected as yet. In many
instances though many programs are running.

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[kde] [Bug 426580] Random Freezes 20.04

2020-09-15 Thread Nate Graham
https://bugs.kde.org/show_bug.cgi?id=426580

Nate Graham  changed:

   What|Removed |Added

 CC||n...@kde.org
 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO

--- Comment #1 from Nate Graham  ---
I'm suspecting a kernel issue, but it could conceivably be KWin. Does the
freeze only affect KDE apps, or all apps?

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