[krita] [Bug 384998] I am stuck on the pan tool

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=384998

Boudewijn Rempt  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |WONTFIX

--- Comment #22 from Boudewijn Rempt  ---
I'm afraid that we just cannot do anything with this report, I'm very sorry :-(

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[krita] [Bug 384998] I am stuck on the pan tool

[Alvin Wong]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #21 from Alvin Wong  ---
Reinstall/reset Windows completely.

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[krita] [Bug 384998] I am stuck on the pan tool

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=384998

Boudewijn Rempt  changed:

   What|Removed |Added

 CC||b...@valdyas.org

--- Comment #20 from Boudewijn Rempt  ---
I'm really sorry, but this is a mystery for me as well. It's obviously not
something other people suffer from, so it must be something peculiar to your
system. Maybe a wacom setting that emits space or right-click when you press
with the pen on the tablet?

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #19 from Mika L  ---
Okay, so I have since then taken my laptop to windows and they said that
everything was fine with the laptop itself. I have also exchanged my Intuos
Draw for another Intuos Draw and it still did not work. Earlier this morning, 
I purchased an old Bamboo CTH-460 and it still does not work. I really cannot
find the source of this issue, whoever I ask sends me to somewhere else. I have
purchased 4 separate tablets and none of them allowed me to draw with Krita.

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[krita] [Bug 384998] I am stuck on the pan tool

[Alvin Wong]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #18 from Alvin Wong  ---
Wrll, reset your Krita
configuration:https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration

If this doesn't work, I can only suggest you to reinstall your operating
system. Because this is obviously something wrong with your system that only
you are getting and no other users are having this issue.

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #17 from Mika L  ---
I have turned the API on and did the tablet driver thing. I still cannot do
anything but pan my screen! I really would prefer not to have to get a new
program to work with or buy another tablet when I have a project deadline in 2
days :( (In reply to Alvin Wong from comment #16)
> (In reply to Mika L from comment #14)
> > I can't find that anywhere... Although I opened the settings and it says
> > Windows 10 so maybe that's it?(In reply to Alvin Wong from comment #13)
> > > Have you enabled the Windows 8 Pointer Input API in the settings and
> > > restarted krita before testing?
> > > 
> > > Also... try to uninstall your current tablet driver, install the latest
> > > version, then clear the tablet driver configuration and try again...
> 
> See the first screenshot on https://krita.org/en/item/krita-3-3-0/

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[krita] [Bug 384998] I am stuck on the pan tool

[Alvin Wong]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #16 from Alvin Wong  ---
(In reply to Mika L from comment #14)
> I can't find that anywhere... Although I opened the settings and it says
> Windows 10 so maybe that's it?(In reply to Alvin Wong from comment #13)
> > Have you enabled the Windows 8 Pointer Input API in the settings and
> > restarted krita before testing?
> > 
> > Also... try to uninstall your current tablet driver, install the latest
> > version, then clear the tablet driver configuration and try again...

See the first screenshot on https://krita.org/en/item/krita-3-3-0/

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #15 from Mika L  ---
Is it possible that this has to do with my new tablet? I recently got a new
Wacom Intuos Draw in replacement of an olf Bamboo MTE-450. I had no problems
with Krita until I changed my tablet...(In reply to Alvin Wong from comment
#13)
> Have you enabled the Windows 8 Pointer Input API in the settings and
> restarted krita before testing?
> 
> Also... try to uninstall your current tablet driver, install the latest
> version, then clear the tablet driver configuration and try again...

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #14 from Mika L  ---
I can't find that anywhere... Although I opened the settings and it says
Windows 10 so maybe that's it?(In reply to Alvin Wong from comment #13)
> Have you enabled the Windows 8 Pointer Input API in the settings and
> restarted krita before testing?
> 
> Also... try to uninstall your current tablet driver, install the latest
> version, then clear the tablet driver configuration and try again...

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[krita] [Bug 384998] I am stuck on the pan tool

[Alvin Wong]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #13 from Alvin Wong  ---
Have you enabled the Windows 8 Pointer Input API in the settings and restarted
krita before testing?

Also... try to uninstall your current tablet driver, install the latest
version, then clear the tablet driver configuration and try again...

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #12 from Mika L  ---
Also, now in this version, I cannot draw on the canvas with my touchpad on the
laptop, I think this means that it is not a problem with my tablet itself?(In
reply to Alvin Wong from comment #10)
> Please try 3.3.0-rc.1:
> https://krita.org/en/item/krita-3-3-0-first-release-candidate/
> 
> Try switching to the Windows 8 Pointer Input API.

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #11 from Mika L  ---
I have switched to the new version in that link and my father took it upon
himself to keyboard smash. Ctrl+tab allows me to draw now but I can no longer
open my circle popup palette and the quality went out the window! :(
 (In reply to Alvin Wong from comment #10)
> Please try 3.3.0-rc.1:
> https://krita.org/en/item/krita-3-3-0-first-release-candidate/
> 
> Try switching to the Windows 8 Pointer Input API.

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[krita] [Bug 384998] I am stuck on the pan tool

[Alvin Wong]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #10 from Alvin Wong  ---
Please try 3.3.0-rc.1:
https://krita.org/en/item/krita-3-3-0-first-release-candidate/

Try switching to the Windows 8 Pointer Input API.

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #9 from Mika L  ---
I am able to draw with my touchpad of my laptop and I am working with a Wacom
Intuos Draw Small (In reply to Alvin Wong from comment #8)
> Are you able to draw on the canvas with a mouse?
> 
> Also I would like to know the brand and model of your tablet.

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[krita] [Bug 384998] I am stuck on the pan tool

[Alvin Wong]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #8 from Alvin Wong  ---
Are you able to draw on the canvas with a mouse?

Also I would like to know the brand and model of your tablet.

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[krita] [Bug 384998] I am stuck on the pan tool

[Alvin Wong]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #7 from Alvin Wong  ---
*** Bug 385021 has been marked as a duplicate of this bug. ***

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #6 from Mika L  ---
I posted it above(In reply to Alvin Wong from comment #4)
> Probably a long shot, but can you take a tablet log by following this?
> https://docs.krita.org/
> KritaFAQ#What_if_your_tablet_is_not_recognized_by_Krita.3F
> 
> Try dragging your pen across the canvas for a bit when taking the log.

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #5 from Mika L  ---
Created attachment 107989
  --> https://bugs.kde.org/attachment.cgi?id=107989=edit
Tablet Log

This is the tablet log that I did, I do not think it picked anything up since
all I could do was throw my empty canvas around for a good 2 minutes.

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[krita] [Bug 384998] I am stuck on the pan tool

[Alvin Wong]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #4 from Alvin Wong  ---
Probably a long shot, but can you take a tablet log by following this?
https://docs.krita.org/KritaFAQ#What_if_your_tablet_is_not_recognized_by_Krita.3F

Try dragging your pen across the canvas for a bit when taking the log.

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #3 from Mika L  ---
No :/ It's just going back to pan no matter what I do

(In reply to Alvin Wong from comment #1)
> Uh, maybe you have the pan tool enabled in the toolbox?

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[krita] [Bug 384998] I am stuck on the pan tool

[Mika L]

https://bugs.kde.org/show_bug.cgi?id=384998

--- Comment #2 from Mika L  ---
Nope, I can click on any tool and it stays as the hand/pan tool!

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[krita] [Bug 384998] I am stuck on the pan tool

[Alvin Wong]

https://bugs.kde.org/show_bug.cgi?id=384998

Alvin Wong  changed:

   What|Removed |Added

 OS|Windows CE  |MS Windows
   Platform|Other   |MS Windows

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[krita] [Bug 384998] I am stuck on the pan tool

[Alvin Wong]

https://bugs.kde.org/show_bug.cgi?id=384998

Alvin Wong  changed:

   What|Removed |Added

 CC||alvinhoc...@gmail.com

--- Comment #1 from Alvin Wong  ---
Uh, maybe you have the pan tool enabled in the toolbox?

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