[krita] [Bug 401457] Krita freeze when using huion h610Pro tablet
https://bugs.kde.org/show_bug.cgi?id=401457 Raj changed: What|Removed |Added Resolution|WAITINGFORINFO |FIXED Status|NEEDSINFO |RESOLVED --- Comment #3 from Raj --- (In reply to Bug Janitor Service from comment #2) > Dear Bug Submitter, > > This bug has been in NEEDSINFO status with no change for at least > 15 days. Please provide the requested information as soon as > possible and set the bug status as REPORTED. Due to regular bug > tracker maintenance, if the bug is still in NEEDSINFO status with > no change in 30 days the bug will be closed as RESOLVED > WORKSFORME > due to lack of needed information. > > For more information about our bug triaging procedures please read the > wiki located here: > https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging > > If you have already provided the requested information, please > mark the bug as REPORTED so that the KDE team knows that the bug is > ready to be confirmed. > > Thank you for helping us make KDE software even better for everyone! After updating krita the issue is resolved. Thank you so much.(In reply to Boudewijn Rempt from comment #1) > I'm sorry, but we need more information. Photoshop is, of course, > irrelevant. > > Have you checked that with Krita 4.0 there are no freezes? If so, this might > be a regression. If you have the same problems with older versions of Krita, > it might be a problem caused by a windows or tablet driver update. > > > Could you please check > https://docs.krita.org/en/reference_manual/dr_minw_debugger.html and see if > there is a crash log that has some information? > > Could you check whether switching to the Windows Pointer API in krita's > settings makes a difference? > > Could you download the latest nightly build, check whether the problem > persists and add the output of help/system information for bug reports to > this bug? (Regular 4.1.5 output is broken). > > Does this also happen if you clear your settings > (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration)? The problem is solved. Thank you so much. -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 401457] Krita freeze when using huion h610Pro tablet
https://bugs.kde.org/show_bug.cgi?id=401457 --- Comment #2 from Bug Janitor Service --- Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 401457] Krita freeze when using huion h610Pro tablet
https://bugs.kde.org/show_bug.cgi?id=401457 Boudewijn Rempt changed: What|Removed |Added CC||b...@valdyas.org Resolution|--- |WAITINGFORINFO Status|REPORTED|NEEDSINFO --- Comment #1 from Boudewijn Rempt --- I'm sorry, but we need more information. Photoshop is, of course, irrelevant. Have you checked that with Krita 4.0 there are no freezes? If so, this might be a regression. If you have the same problems with older versions of Krita, it might be a problem caused by a windows or tablet driver update. Could you please check https://docs.krita.org/en/reference_manual/dr_minw_debugger.html and see if there is a crash log that has some information? Could you check whether switching to the Windows Pointer API in krita's settings makes a difference? Could you download the latest nightly build, check whether the problem persists and add the output of help/system information for bug reports to this bug? (Regular 4.1.5 output is broken). Does this also happen if you clear your settings (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration)? -- You are receiving this mail because: You are watching all bug changes.
