[krita] [Bug 468023] Crash on loading an image

2023-06-29 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=468023

Bug Janitor Service  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |WORKSFORME
 Status|NEEDSINFO   |RESOLVED

--- Comment #16 from Bug Janitor Service  ---
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!

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[krita] [Bug 468023] Crash on loading an image

2023-06-14 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=468023

--- Comment #15 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[krita] [Bug 468023] Crash on loading an image

2023-05-30 Thread vanyossi
https://bugs.kde.org/show_bug.cgi?id=468023

vanyossi  changed:

   What|Removed |Added

 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO

--- Comment #14 from vanyossi  ---
changing to waitingforinfo

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[krita] [Bug 468023] Crash on loading an image

2023-05-15 Thread vanyossi
https://bugs.kde.org/show_bug.cgi?id=468023

vanyossi  changed:

   What|Removed |Added

 CC||ghe...@gmail.com

--- Comment #13 from vanyossi  ---
I'm unable to reproduce this bug.

Could you provide us with the crash log? It should be in "Console.app -> (Left
Menu) Crash Reports -> look for krita"

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[krita] [Bug 468023] Crash on loading an image

2023-05-15 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=468023

Bug Janitor Service  changed:

   What|Removed |Added

 Status|NEEDSINFO   |REPORTED
 Resolution|WAITINGFORINFO  |---

--- Comment #12 from Bug Janitor Service  ---
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

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[krita] [Bug 468023] Crash on loading an image

2023-05-15 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=468023

--- Comment #11 from resh501...@gmail.com ---
The resetting of the programs was ineffective. And maybe it is a problem
with version 10.15.07

El sáb, 6 may 2023 a la(s) 02:55, Halla Rempt (bugzilla_nore...@kde.org)
escribió:

> https://bugs.kde.org/show_bug.cgi?id=468023
>
> Halla Rempt  changed:
>
>What|Removed |Added
>
> 
>  Status|REPORTED|NEEDSINFO
>  Resolution|--- |WAITINGFORINFO
>
> --- Comment #8 from Halla Rempt  ---
> On my  macs (an old intel and an m1) I cannot reproduce this, of course,
> so it
> must be something local. My old intel mac runs an even older version of
> macos,
> 10.14.
>
> * Could you also test the latest nightly build?
> * If you did test with a different user, it's unlikely to make a
> difference,
> but  could you try resetting Krita's settings?  See
> https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration
>
> --
> You are receiving this mail because:
> You reported the bug.

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[krita] [Bug 468023] Crash on loading an image

2023-05-15 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=468023

--- Comment #10 from resh501...@gmail.com ---
Thanks, I'll check it out.

El sáb, 6 may 2023 a la(s) 06:44, amyspark (bugzilla_nore...@kde.org)
escribió:

> https://bugs.kde.org/show_bug.cgi?id=468023
>
> --- Comment #9 from amyspark  ---
> We also need the stacktrace of the crash, I think you can find it in the
> Console > Crash Reports tab.
>
> --
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[krita] [Bug 468023] Crash on loading an image

2023-05-06 Thread amyspark
https://bugs.kde.org/show_bug.cgi?id=468023

--- Comment #9 from amyspark  ---
We also need the stacktrace of the crash, I think you can find it in the
Console > Crash Reports tab.

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[krita] [Bug 468023] Crash on loading an image

2023-05-06 Thread Halla Rempt
https://bugs.kde.org/show_bug.cgi?id=468023

Halla Rempt  changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO

--- Comment #8 from Halla Rempt  ---
On my  macs (an old intel and an m1) I cannot reproduce this, of course, so it
must be something local. My old intel mac runs an even older version of macos,
10.14.

* Could you also test the latest nightly build?
* If you did test with a different user, it's unlikely to make a difference,
but  could you try resetting Krita's settings?  See
https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration

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[krita] [Bug 468023] Crash on loading an image

2023-05-05 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=468023

Bug Janitor Service  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |---
 Status|NEEDSINFO   |REPORTED

--- Comment #7 from Bug Janitor Service  ---
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.

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[krita] [Bug 468023] Crash on loading an image

2023-05-05 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=468023

--- Comment #6 from resh501...@gmail.com ---
Sorry for the late reply, the changes do not affect the issue and it
remains the same.

El mié, 26 abr 2023 a la(s) 01:52, Halla Rempt (bugzilla_nore...@kde.org)
escribió:

> https://bugs.kde.org/show_bug.cgi?id=468023
>
> Halla Rempt  changed:
>
>What|Removed |Added
>
> 
>  Resolution|--- |WAITINGFORINFO
>  Status|REPORTED|NEEDSINFO
>
> --- Comment #5 from Halla Rempt  ---
> Thanks for the reply. Could you try to:
>
> * disable canvas acceleration in Krita's settings before opening or
> creating an
> image?
> * try to start Krita using a different user account?
>
> --
> You are receiving this mail because:
> You reported the bug.

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[krita] [Bug 468023] Crash on loading an image

2023-04-26 Thread Halla Rempt
https://bugs.kde.org/show_bug.cgi?id=468023

Halla Rempt  changed:

   What|Removed |Added

 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO

--- Comment #5 from Halla Rempt  ---
Thanks for the reply. Could you try to:

* disable canvas acceleration in Krita's settings before opening or creating an
image?
* try to start Krita using a different user account?

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[krita] [Bug 468023] Crash on loading an image

2023-04-26 Thread Halla Rempt
https://bugs.kde.org/show_bug.cgi?id=468023

Halla Rempt  changed:

   What|Removed |Added

Summary|Krita   Version: 5.1.5  |Crash on loading an image
   |Hidpi: true  QtVersion  |
   |(compiled): 5.12.12 |
   |Version (loaded): 5.12.12   |
   |OS InformationBuild |
   |ABI:|
   |x86_64-little_endian-lp64   |
   |Build CPU: x86_64   CPU:|
   |x86_64   Kernel Type:   |
   |darwin   Kernel Version:|
   |19.6.0   Pretty Productnam  |

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