[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-12-03 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=400605

Bug Janitor Service  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |WORKSFORME
 Status|NEEDSINFO   |RESOLVED

--- Comment #11 from Bug Janitor Service  ---
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-19 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=400605

--- Comment #10 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-04 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=400605

--- Comment #9 from jesse.b...@gmail.com ---
looking more at the dring.yml file that you suggested, it appears that the gui
is not actually saving the DTMF setting.  In my working config the dring.yml is
correctly showing

dtmfType: oversip

In the config that is not working, the gui is showing "Over SIP", but when
checking the dring.yml, it still shows 

dtmfType: overrtp

changing this in the gui does not keep "Over RTP", but seems to default to it
in the config.

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-03 Thread Emmanuel Lepage Vallée
https://bugs.kde.org/show_bug.cgi?id=400605

--- Comment #8 from Emmanuel Lepage Vallée  ---
Maybe you could `diff` the 2 files and get an idea what went wrong. Otherwise I
assume i can close this bug?

The old config dialog will be gone in v3.2 to make way for the one compatible
with Android and Plasma mobile. Maybe I can work out something with the KDE VDG
to make it less confusing. I don't want to go down the rabbit hole of making
templates per provider. It is too hard to maintain and will always fall out of
sync with their changes. SIP is a very flexible, but complex, protocol. Just
for DTMF, there is 3 totally incompatible modes (ok, 2.5 modes, analog and RTP
are close). And yet, it's one of the simplest part of it all.

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-03 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=400605

--- Comment #7 from jesse.b...@gmail.com ---
I agree it does not make a lot of sense.  I asked a colleague of mine to
download the appimage (he is also running kde neon) and he also advised that he
was not able to get DTMF tones to be taken by the phone system.

I did not know about the .config/ring/dring.yml I was copying everything from
.local/share/ring, and .local/share/kde-ring.  I just copied it from my old
machine to my kde neon machine and now it appears that DTMF codes are now being
accepted.  I didn't hear all of the tones but it did log me in to my bridge
line.

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-03 Thread Emmanuel Lepage Vallée
https://bugs.kde.org/show_bug.cgi?id=400605

--- Comment #6 from Emmanuel Lepage Vallée  ---
Umm, it makes little sense.

You you try to move the ~/.config/ring/dring.yml from the working machine to
the not working one (with backup, of course).

The way AppImage works is that they ship all dependencies internally. In
theory, it should behave exactly the same on all systems (beside things like
screen resolution, DPI and color scheme, of course).

This probably fall into "there is too many config variables because each SIP
provider do things differently and users get lost" category.

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-02 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=400605

--- Comment #5 from jesse.b...@gmail.com ---
Both Systems are using the ring-kde_3.0.0_x86_64.AppImage  Initally both
systems would not allow me to dial the DTMF codes to get into my voicemail. 
I've made a bunch of changes to the config on the old system, and quit the app
and restarted it and the DTMF codes are somewhat working on it now.  I can't
hear the tones but the system seems to be taking them.

On the newer kde neon machine I've tried to match all my settings from the old
machine.  This machine I can sometimes hear the tones, sometimes all tones,
sometimes just a couple of the tones, but the voicemail system seems to never
take the tones advising that they are invalid.

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-02 Thread Emmanuel Lepage Vallée
https://bugs.kde.org/show_bug.cgi?id=400605

--- Comment #4 from Emmanuel Lepage Vallée  ---
Are both systems using Ring-KDE 3.0? Did you use the AppImage or the system
packages?

If you didn't use the AppImage, try the AppImage on both systems (make sure to
kill all `dring` process and ring-kde first or it wont start).

If it works on one system and not the other one and the only change is the
ring-daemon version, then the bug must be reported at ring.cx.

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-02 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=400605

--- Comment #3 from jesse.b...@gmail.com ---
On my old Xenial system I am now able to enter the DTMF tones and get into
voicemail and my bridge line.  I cannot hear the tones when I type them, but it
seems to be taking them.  I'm not really sure what I've changed in the config,
but the DTMF is currently set to Over SIP.   

On my newer KDE Neon system, I can sometimes hear the tones, or some of the
tones, but they are not being accepted the DTMF is set to Over SIP on this
machine also.  I've attempted to change this to Over RTP but that option will
not save, and is always reverted to Over SIP.

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-02 Thread Emmanuel Lepage Vallée
https://bugs.kde.org/show_bug.cgi?id=400605

Emmanuel Lepage Vallée  changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO

--- Comment #2 from Emmanuel Lepage Vallée  ---
Have you tried to toggle between RTP and SIP DTMF modes? For some providers,
one work and the other doesn't.

Not saying this isn't a bug, these features come from the ring-daemon and that
part of the code has decayed in recent years.

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-02 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=400605

--- Comment #1 from jesse.b...@gmail.com ---
Tested on KDE Neon current.  dial tones are heard but not being accepted.

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[ring-kde] [Bug 400605] Dial tones do not always work when dialing voicemail mailbox

2018-11-02 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=400605

jesse.b...@gmail.com changed:

   What|Removed |Added

   Platform|Other   |Ubuntu Packages

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