Re: Files on Collaborate
On Sat, Aug 28, 2021 at 8:35 PM Paul Brown wrote: > On Saturday, 28 August 2021 06:28:24 CEST Ben Cooksley wrote: > > Hi all, > > > > This morning Sysadmin was informed by a member of the community that a > > substantial number of files had been removed from the shared "Community > > Notes" folder. > > Hi, > Hi Paul, > I apologise. I'm pretty sure that was me. > > I use the Nextcloud desktop client most of the time and made the double > mistake of moving (instead of copying) several files and folders (when I > only > wanted to copy one) using Dolphin. I must've distractedly selected a > folder > containing my _collaborate_ shared folder and then scrolled down so it was > off > screen, and then selected the file I really wanted to copy while holding > down > Ctrl . I have no idea what I was thinking. > > I thought I had caught it in time when I realised something was not right > and > before any major damage was done. I killed the process and stopped the > synch > and even erased the account from the client so it wouldn't try and resume > synching when I restarted the client. But clearly I was not fast enough. > > Either way, I am deeply embarrassed and very sorry for the trouble I have > caused and will be extra cautious from now on. > No worries, fortunately no permanent damage was done. It is a little concerning that moving the whole folder watched by the Nextcloud desktop client can cause behaviour such as this however - I would have expected it to realise something had gone wrong and flagged this before proceeding with deleting everything. It would be nice if the Desktop Client developers could rectify this behaviour. Cheers, Ben > Paul Brown > -- > Promotion & Communication > > www: http://kde.org > Mastodon: https://mastodon.technology/@kde > Facebook: https://www.facebook.com/kde/ > Twitter: https://twitter.com/kdecommunity > LinkedIn: https://www.linkedin.com/company/kde > > >
Re: Files on Collaborate
On Saturday, 28 August 2021 06:28:24 CEST Ben Cooksley wrote: > Hi all, > > This morning Sysadmin was informed by a member of the community that a > substantial number of files had been removed from the shared "Community > Notes" folder. Hi, I apologise. I'm pretty sure that was me. I use the Nextcloud desktop client most of the time and made the double mistake of moving (instead of copying) several files and folders (when I only wanted to copy one) using Dolphin. I must've distractedly selected a folder containing my _collaborate_ shared folder and then scrolled down so it was off screen, and then selected the file I really wanted to copy while holding down Ctrl . I have no idea what I was thinking. I thought I had caught it in time when I realised something was not right and before any major damage was done. I killed the process and stopped the synch and even erased the account from the client so it wouldn't try and resume synching when I restarted the client. But clearly I was not fast enough. Either way, I am deeply embarrassed and very sorry for the trouble I have caused and will be extra cautious from now on. Paul Brown -- Promotion & Communication www: http://kde.org Mastodon: https://mastodon.technology/@kde Facebook: https://www.facebook.com/kde/ Twitter: https://twitter.com/kdecommunity LinkedIn: https://www.linkedin.com/company/kde
Files on Collaborate
Hi all, This morning Sysadmin was informed by a member of the community that a substantial number of files had been removed from the shared "Community Notes" folder. As our installation is configured with a Recycle Bin, no data was lost in this incident to our knowledge. To reverse the impact of this we have restored all files deleted from shared common folders in the past 2 weeks from the Recycle Bin. Following investigation we have determined that this was caused by a MIrall based sync client. While we are not yet sure if this was an accidental removal on the part of the user or a bug in the software, should this event recur we may take action to block Mirall based clients. Should anyone notice that any other data is missing please let us know immediately. Many thanks, Ben Cooksley KDE Sysadmin
