[kontact] [Bug 324403] Fatal "Could not create collection outbox" following upgrade to 4.11.0, duplicate special folders, locale issue?

[Denis Kurz]

https://bugs.kde.org/show_bug.cgi?id=324403

Denis Kurz  changed:

   What|Removed |Added

 Status|NEEDSINFO   |RESOLVED
 Resolution|WAITINGFORINFO  |UNMAINTAINED

--- Comment #12 from Denis Kurz  ---
Just as announced in my last comment, I close this bug. If you encounter it
again in a recent version (at least 5.0 aka 15.08), please open a new one
unless it already exists. Thank you for all your input.

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[kontact] [Bug 324403] Fatal "Could not create collection outbox" following upgrade to 4.11.0, duplicate special folders, locale issue?

[Denis Kurz via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=324403

Denis Kurz  changed:

   What|Removed |Added

 Status|CONFIRMED   |NEEDSINFO
 Resolution|--- |WAITINGFORINFO

--- Comment #11 from Denis Kurz  ---
This bug has only been reported for versions before 4.14, which have been
unsupported for at least two years now. Can anyone tell if this bug still
present?

If noone confirms this bug for a Framework-based version of kontact (version
5.0 or later, as part of KDE Applications 15.08 or later), it gets closed in
about three months.

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[kontact] [Bug 324403] Fatal Could not create collection outbox following upgrade to 4.11.0, duplicate special folders, locale issue?

[Sven Brauch]

https://bugs.kde.org/show_bug.cgi?id=324403

Sven Brauch svenbra...@googlemail.com changed:

   What|Removed |Added

 CC||svenbra...@googlemail.com

--- Comment #10 from Sven Brauch svenbra...@googlemail.com ---
Just happened to me too, but your workaround fixed it.

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[kontact] [Bug 324403] Fatal Could not create collection outbox following upgrade to 4.11.0, duplicate special folders, locale issue?

[Peder Chr . Nørgaard]

https://bugs.kde.org/show_bug.cgi?id=324403

--- Comment #7 from Peder Chr. Nørgaard p...@pogt.dk ---
I succeeded in working around the problem - not that the problem in any way is
solved.  What I did was to kill me entire KDE configuration (the ~/.kde
directory) and kill the akonadi (~/.local/share/akonadi and ~/.config/akonadi)
- all done from a console login, so KDE itself was not active during the
process.  Then login again via KDE and laboriously configure all of KDE from
the beginning (fortunately, I had most of it documented).  My actual mail
archive (in ~/.local/share/local-mail) survived (I did take a backup first!),
and was accessible from my reconfigured KMail.

This info above is just information that may help others that are hit by the
same problem.  Now some info about the problem itself:  I tried to do some
debugging while the problem was still manifest.  I did not figure out much, the
entire KMail setup is too complex for me to figure out in my spare time.   I
did discover the source of the report  -  it is thrown in kdepimlibs, in the
method Akonadi::SpecialCollectionsRequestJob::slotResult.  But then that is
because of an error situation established earlier in some callback processing
of a DBus communication - at that point  I ran out of time :-)

If anyone are interested in solving the basic problem - that something may
happen during the 4.11 update that can render KMail useless with a useless
error message - I still have a copy of my old ~/.kde - if someone are
interested, I will provide copies of selected files to this bug report.  But I
do not know what exactly to provide, and I will not dump the entire shebang on
you ...  I may even be able to re-manifest the bug if I try real hard, but will
not give any promises.

This is really a two-tier bug - bug 1, the update creates a problem, bug 2,
that problem manifests itself by throwing a far-too-lowlevel error message to
the defenseless user.

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[kontact] [Bug 324403] Fatal Could not create collection outbox following upgrade to 4.11.0, duplicate special folders, locale issue?

[Paul Gideon Dann]

https://bugs.kde.org/show_bug.cgi?id=324403

--- Comment #8 from Paul Gideon Dann pdgiddie+...@gmail.com ---
Wow; I don't think anything that drastic is required.  You just need to have a
look at your Akonadi resources.  In System Settings, go to Personal
Information.  Look through all the resources there that are responsible for
e-mail.  You should have only one resource responsible for your local mail (the
duplicated resources may have different names).  Click modify on each one to
see the folder that they're pointing at.

For me, besides my public e-mail account, I have a resource named Local
Folders which points to /home/username/.local/share/local-mail.

If there are several resources that point to local folders, that is probably
the cause of the problem.  You should remove one of them, especially if they
point to the same folder.  When you remove a resource, it won't actually delete
the e-mail data stored in the directory it points to.

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[kontact] [Bug 324403] Fatal Could not create collection outbox following upgrade to 4.11.0, duplicate special folders, locale issue?

[Andreas K . Huettel]

https://bugs.kde.org/show_bug.cgi?id=324403

--- Comment #9 from Andreas K. Huettel dilfri...@gentoo.org ---
There is an easier workaround. Start akonadiconsole and look at your local
folders. If you have Duplicates there, e.g. two times an Outbox or two
times a Waste bin, for example with a different localization (I've seen both
Papierkorb and Mülleimer being present), delete the *empty* one. Afterwards
kmail should start fine.

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[kontact] [Bug 324403] Fatal Could not create collection outbox following upgrade to 4.11.0, duplicate special folders, locale issue?

[Peder Chr . Nørgaard]

https://bugs.kde.org/show_bug.cgi?id=324403

Peder Chr. Nørgaard p...@pogt.dk changed:

   What|Removed |Added

 CC||p...@pogt.dk

--- Comment #5 from Peder Chr. Nørgaard p...@pogt.dk ---
I observed the same bug or at least one very similar when upgrading Kubuntu
from 13.04 to 13.10 - pushing Kmail from 4:4.10.5-0ubuntu0.1 to
4:4.11.3-0ubuntu0.1.  In my case it is the sent-mail folder, resourceId: 2
that could not create collection.

I am at loss as to what to do - I know too little about KDE configuration to
figure out how to detect duplicated folders, much less to remove them.  Could
someone point to some helpful information, please?

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[kontact] [Bug 324403] Fatal Could not create collection outbox following upgrade to 4.11.0, duplicate special folders, locale issue?

[Peder Chr . Nørgaard]

https://bugs.kde.org/show_bug.cgi?id=324403

--- Comment #6 from Peder Chr. Nørgaard p...@pogt.dk ---
Oh, I forgot to mention, in my case the KMail program did not crash.  It puts
out a nice alert box with the error message, and an OK to click on, before the
program terminates nicely.

Still, it is a singularly useless error message.  It talks about collection
and resourceId, things that have no meaning in my universe as a KMail user. 
The message tells me that something is not done, therefore the program
terminates.  But it does not at all help me in identfying, much less solving
the problem.

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[kontact] [Bug 324403] Fatal Could not create collection outbox following upgrade to 4.11.0, duplicate special folders, locale issue?

[Jekyll Wu]

https://bugs.kde.org/show_bug.cgi?id=324403

Jekyll Wu adap...@gmail.com changed:

   What|Removed |Added

   See Also||https://bugs.kde.org/show_b
   ||ug.cgi?id=325658

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[kontact] [Bug 324403] Fatal Could not create collection outbox following upgrade to 4.11.0, duplicate special folders, locale issue?

[Andreas K . Huettel]

https://bugs.kde.org/show_bug.cgi?id=324403

Andreas K. Huettel dilfri...@gentoo.org changed:

   What|Removed |Added

 Status|UNCONFIRMED |CONFIRMED
 CC||dilfri...@gentoo.org
Summary|Fatal Could not create |Fatal Could not create
   |collection outbox  |collection outbox
   |following upgrade to 4.11.0 |following upgrade to
   ||4.11.0, duplicate special
   ||folders, locale issue?
 Ever confirmed|0   |1

--- Comment #3 from Andreas K. Huettel dilfri...@gentoo.org ---
Also seen by me on Gentoo upon upgrade to 4.11. (The trick to get kmail2
running again is to remove the duplicate special local folders with
akonadiconsole. That's just a workaround though.)

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[kontact] [Bug 324403] Fatal Could not create collection outbox following upgrade to 4.11.0, duplicate special folders, locale issue?

[Andreas K . Huettel]

https://bugs.kde.org/show_bug.cgi?id=324403

--- Comment #4 from Andreas K. Huettel dilfri...@gentoo.org ---
Additional datapoints:

* I saw the problem on upgrade from 4.11rc2 to 4.11.0 (packager prerelease).
kontact starts up, shows a dialog box serious problem, program terminated:
Could not create collection Entwürfe resourceId: 9 and terminates on OK.
Entwürfe is german for Drafts.

* From memory and maybe related, some of the special folders (like Recycle
Bin) were duplicated with different translations (Papierkorb and
Mülleimer).

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