[Kernel-packages] [Bug 1794876] Re: Touchpad doesn't work out-of-the-box in Ubuntu 18.04.1 with ThinkPad X1 carbon

2020-01-25 Thread AMREESH TYAGI
I am using DELL XPS 7590 model & removing from blacklist worked for me.

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Title:
  Touchpad doesn't work out-of-the-box in Ubuntu 18.04.1 with ThinkPad
  X1 carbon

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  The touchpad doesn't work after installing Ubuntu 18.04.1 on a new
  Lenovo ThinkPad X1 Carbon laptop. I see log messages like these
  repeatedly:

  ```
  Sep 27 15:41:17 jik-x1 kernel: [3.824013] psmouse serio2: Failed to reset 
mouse on synaptics-pt/serio0
  Sep 27 15:41:17 jik-x1 kernel: [9.388812] psmouse serio2: Failed to 
enable mouse on synaptics-pt/serio0
  Sep 27 15:41:30 jik-x1 kernel: [   33.124787] psmouse serio1: TouchPad at 
isa0060/serio1/input0 lost sync at byte 1
  Sep 27 15:41:30 jik-x1 kernel: [   33.126159] psmouse serio1: TouchPad at 
isa0060/serio1/input0 lost sync at byte 1
  Sep 27 15:41:30 jik-x1 kernel: [   33.127437] psmouse serio1: TouchPad at 
isa0060/serio1/input0 lost sync at byte 1
  Sep 27 15:41:30 jik-x1 kernel: [   33.132428] psmouse serio1: TouchPad at 
isa0060/serio1/input0 lost sync at byte 1
  Sep 27 15:41:30 jik-x1 kernel: [   33.133608] psmouse serio1: TouchPad at 
isa0060/serio1/input0 lost sync at byte 1
  Sep 27 15:41:30 jik-x1 kernel: [   33.133613] psmouse serio1: issuing 
reconnect request
  ```

  I also saw this on boot:

  ```
  Sep 27 14:00:29 jik-x1 kernel: [3.405390] psmouse serio1: synaptics: Your 
touchpad (PNP: LEN0091 PNP0f13) says it can support a different bus. If i2c-hid 
and hid-rmi are not used, you might want to try setting 
psmouse.synaptics_intertouch to 1 and report this to 
linux-in...@vger.kernel.org.
  ```

  The touchpad works for a second or two after it is reset and then
  stops working again.

  There are other bugs about this (e.g.,
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1723986) but they
  claim the issue is fixed.

  To fix this I had to:

  1. Remove `blacklist i2c_i801` from `/etc/modprobe.d/blacklist.conf`.
  2. Update my initramfs after doing so.
  3. Add `psmouse.synaptics_intertouch=1` to `GRUB_CMDLINE_LINUX_DEFAULT` in 
`/etc/default/grub`.
  4. Update my grub configuration after doing so.
  5. Reboot.

  Neither of these fixes by itself was sufficient.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-34-generic 4.15.0-34.37
  ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
  Uname: Linux 4.15.0-34-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  jik4438 F pulseaudio
   /dev/snd/controlC1:  jik4438 F pulseaudio
   /dev/snd/controlC0:  jik4438 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Sep 27 17:06:49 2018
  HibernationDevice: RESUME=UUID=809b24c2-f7bc-493e-97dc-02bd6293d3bc
  InstallationDate: Installed on 2018-09-27 (0 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: LENOVO 20KHCTO1WW
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-34-generic 
root=/dev/mapper/vgencrypted-lvencryptedroot ro quiet splash 
psmouse.synaptics_intertouch=1 vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-34-generic N/A
   linux-backports-modules-4.15.0-34-generic  N/A
   linux-firmware 1.173.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2018
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N23ET55W (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20KHCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40709 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN23ET55W(1.30):bd08/31/2018:svnLENOVO:pn20KHCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KHCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon 6th
  dmi.product.name: 20KHCTO1WW
  dmi.product.version: ThinkPad X1 Carbon 6th
  dmi.sys.vendor: LENOVO

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[Kernel-packages] [Bug 1794876] Re: Touchpad doesn't work out-of-the-box in Ubuntu 18.04.1 with ThinkPad X1 carbon

2020-01-25 Thread AMREESH TYAGI
I was also facing with my touchpad on Ubuntu 18.04 + KDE plasma, so
removed i2c_i801 from blacklist & updating initramfs worked for me.

Can we remove this from blacklist in upcoming releases as it is very
specific case of one brand?

We should provide generic solution to handle this rather than hard
coding this in conf to handle one brand issue.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1794876

Title:
  Touchpad doesn't work out-of-the-box in Ubuntu 18.04.1 with ThinkPad
  X1 carbon

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  The touchpad doesn't work after installing Ubuntu 18.04.1 on a new
  Lenovo ThinkPad X1 Carbon laptop. I see log messages like these
  repeatedly:

  ```
  Sep 27 15:41:17 jik-x1 kernel: [3.824013] psmouse serio2: Failed to reset 
mouse on synaptics-pt/serio0
  Sep 27 15:41:17 jik-x1 kernel: [9.388812] psmouse serio2: Failed to 
enable mouse on synaptics-pt/serio0
  Sep 27 15:41:30 jik-x1 kernel: [   33.124787] psmouse serio1: TouchPad at 
isa0060/serio1/input0 lost sync at byte 1
  Sep 27 15:41:30 jik-x1 kernel: [   33.126159] psmouse serio1: TouchPad at 
isa0060/serio1/input0 lost sync at byte 1
  Sep 27 15:41:30 jik-x1 kernel: [   33.127437] psmouse serio1: TouchPad at 
isa0060/serio1/input0 lost sync at byte 1
  Sep 27 15:41:30 jik-x1 kernel: [   33.132428] psmouse serio1: TouchPad at 
isa0060/serio1/input0 lost sync at byte 1
  Sep 27 15:41:30 jik-x1 kernel: [   33.133608] psmouse serio1: TouchPad at 
isa0060/serio1/input0 lost sync at byte 1
  Sep 27 15:41:30 jik-x1 kernel: [   33.133613] psmouse serio1: issuing 
reconnect request
  ```

  I also saw this on boot:

  ```
  Sep 27 14:00:29 jik-x1 kernel: [3.405390] psmouse serio1: synaptics: Your 
touchpad (PNP: LEN0091 PNP0f13) says it can support a different bus. If i2c-hid 
and hid-rmi are not used, you might want to try setting 
psmouse.synaptics_intertouch to 1 and report this to 
linux-in...@vger.kernel.org.
  ```

  The touchpad works for a second or two after it is reset and then
  stops working again.

  There are other bugs about this (e.g.,
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1723986) but they
  claim the issue is fixed.

  To fix this I had to:

  1. Remove `blacklist i2c_i801` from `/etc/modprobe.d/blacklist.conf`.
  2. Update my initramfs after doing so.
  3. Add `psmouse.synaptics_intertouch=1` to `GRUB_CMDLINE_LINUX_DEFAULT` in 
`/etc/default/grub`.
  4. Update my grub configuration after doing so.
  5. Reboot.

  Neither of these fixes by itself was sufficient.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-34-generic 4.15.0-34.37
  ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
  Uname: Linux 4.15.0-34-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  jik4438 F pulseaudio
   /dev/snd/controlC1:  jik4438 F pulseaudio
   /dev/snd/controlC0:  jik4438 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Sep 27 17:06:49 2018
  HibernationDevice: RESUME=UUID=809b24c2-f7bc-493e-97dc-02bd6293d3bc
  InstallationDate: Installed on 2018-09-27 (0 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: LENOVO 20KHCTO1WW
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-34-generic 
root=/dev/mapper/vgencrypted-lvencryptedroot ro quiet splash 
psmouse.synaptics_intertouch=1 vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-34-generic N/A
   linux-backports-modules-4.15.0-34-generic  N/A
   linux-firmware 1.173.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2018
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N23ET55W (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20KHCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40709 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN23ET55W(1.30):bd08/31/2018:svnLENOVO:pn20KHCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KHCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon 6th
  dmi.product.name: 20KHCTO1WW
  dmi.product.version: ThinkPad X1 Carbon 6th
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1794876/+subscriptions

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