Re: [Kernel-packages] [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception
Great! Thank you! Be warned that Dell might blow you off. Last I looked, they do not officially support Linux on the XP 15. However they do support Linux on some other systems that use the TB-10, including the very popular XP 13. I would *guess* those systems will reproduce the same problem. On Tue, Feb 26, 2019 at 11:50 PM Kai-Heng Feng wrote: > The TB16's ASMedia xHC (USB controller) dies: > [89535.271614] xhci_hcd :0a:00.0: xHCI host not responding to stop > endpoint command. > [89535.271945] xhci_hcd :0a:00.0: xHCI host controller not responding, > assume dead > > I'll escalate this issue to Dell. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1815808 > > Title: > Thunderbolt Ethernet high-traffic exception > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a > kernel exception and ethernet failure after about 30 seconds. > > Easy to reproduce. Connect to another machine via Gig-E and run > iperf3 in either direction until the problem occurs. Should run 900+ > Mb in either direction. On one occasion I also lost the USB ports. > However the display continues to work. > > > # uname -a > Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC > 2019 x86_64 x86_64 x86_64 GNU/Linux > # apt install iperf3 > # iperf3 -s > > > # apt install iperf3 > # iperf3 -c my-machine -t 1000 # send to my machine > # iperf3 -c my-machine -t 1000 -R # receive data from my machine > > When the bitrate drops to zero, look in syslog for the exception. > > Note: Until recently the TB-10 Ethernet would not receive full speed. > (prior to -43 kernel) Did not see this problem before the Ethernet > performance increased. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: linux-image-4.15.0-45-generic 4.15.0-45.48 > ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 > Uname: Linux 4.15.0-45-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia > ApportVersion: 2.20.9-0ubuntu7.5 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: gene 1994 F pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Wed Feb 13 13:54:28 2019 > HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c > InstallationDate: Installed on 2018-11-19 (86 days ago) > InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 > (20180725) > MachineType: Dell Inc. XPS 15 9570 > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic > root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 > mem_sleep_default=deep > RelatedPackageVersions: >linux-restricted-modules-4.15.0-45-generic N/A >linux-backports-modules-4.15.0-45-generic N/A >linux-firmware 1.173.3 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/25/2018 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.7.0 > dmi.board.name: 02MJVY > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 15 9570 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1815808 Title: Thunderbolt Ethernet high-traffic exception Status in linux package in Ubuntu: Incomplete Bug description: Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a kernel exception and ethernet failure after about 30 seconds. Easy to reproduce. Connect to another machine via Gig-E and run iperf3 in either direction until the problem occurs. Should run 900+ Mb in either direction. On one occasion I also lost the USB ports. However the display continues to work. # uname -a Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux # apt install iperf3 # iperf3 -s # apt install iperf3 # iperf3 -c my-machine -t 1000 # send to my machine # iperf3 -c my-machine -t 1000 -R # receive data from my machine When the bitrate drops to zero, look in syslog for the exception. Note: Until recently the TB-10 Ethernet would not receive full speed. (prior to -43 kernel) Did not see this problem before the Ethernet performance increased. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package:
Re: [Kernel-packages] [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception
It's helpful to know that after I lost the USB devices in the kernel exception, I moved the KVM to a builtin USB port. On Sun, Feb 24, 2019 at 2:12 AM Gene Olson wrote: > I got a good example of a v5.0-rc7 kernel exception attached. I can't > reproduce them easily, although I could when I first filed my bug report. > Now it takes a few hours of full bore Ethernet traffic. This crash I once > again lost many/most of my usb devices. > > On Wed, Feb 20, 2019 at 10:28 PM Gene Olson wrote: > >> If you need anything else, please let me know ahead of time. >> >> Thanks, >> Gene >> >> On Wed, Feb 20, 2019 at 4:50 PM Kai-Heng Feng < >> kai.heng.f...@canonical.com> wrote: >> >>> Ok, please attach dmesg when this issue happens, preferably under >>> v5.0-rc7. >>> >>> The dmesg in comment #1 didn't record useful information. >>> >>> -- >>> You received this bug notification because you are subscribed to the bug >>> report. >>> https://bugs.launchpad.net/bugs/1815808 >>> >>> Title: >>> Thunderbolt Ethernet high-traffic exception >>> >>> Status in linux package in Ubuntu: >>> Incomplete >>> >>> Bug description: >>> Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a >>> kernel exception and ethernet failure after about 30 seconds. >>> >>> Easy to reproduce. Connect to another machine via Gig-E and run >>> iperf3 in either direction until the problem occurs. Should run 900+ >>> Mb in either direction. On one occasion I also lost the USB ports. >>> However the display continues to work. >>> >>> >>> # uname -a >>> Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC >>> 2019 x86_64 x86_64 x86_64 GNU/Linux >>> # apt install iperf3 >>> # iperf3 -s >>> >>> >>> # apt install iperf3 >>> # iperf3 -c my-machine -t 1000 # send to my machine >>> # iperf3 -c my-machine -t 1000 -R # receive data from my machine >>> >>> When the bitrate drops to zero, look in syslog for the exception. >>> >>> Note: Until recently the TB-10 Ethernet would not receive full speed. >>> (prior to -43 kernel) Did not see this problem before the Ethernet >>> performance increased. >>> >>> ProblemType: Bug >>> DistroRelease: Ubuntu 18.04 >>> Package: linux-image-4.15.0-45-generic 4.15.0-45.48 >>> ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 >>> Uname: Linux 4.15.0-45-generic x86_64 >>> NonfreeKernelModules: nvidia_modeset nvidia >>> ApportVersion: 2.20.9-0ubuntu7.5 >>> Architecture: amd64 >>> AudioDevicesInUse: >>>USERPID ACCESS COMMAND >>>/dev/snd/controlC0: gene 1994 F pulseaudio >>> CurrentDesktop: ubuntu:GNOME >>> Date: Wed Feb 13 13:54:28 2019 >>> HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c >>> InstallationDate: Installed on 2018-11-19 (86 days ago) >>> InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 >>> (20180725) >>> MachineType: Dell Inc. XPS 15 9570 >>> ProcFB: 0 inteldrmfb >>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic >>> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 >>> mem_sleep_default=deep >>> RelatedPackageVersions: >>>linux-restricted-modules-4.15.0-45-generic N/A >>>linux-backports-modules-4.15.0-45-generic N/A >>>linux-firmware 1.173.3 >>> SourcePackage: linux >>> UpgradeStatus: No upgrade log present (probably fresh install) >>> dmi.bios.date: 12/25/2018 >>> dmi.bios.vendor: Dell Inc. >>> dmi.bios.version: 1.7.0 >>> dmi.board.name: 02MJVY >>> dmi.board.vendor: Dell Inc. >>> dmi.board.version: A00 >>> dmi.chassis.type: 10 >>> dmi.chassis.vendor: Dell Inc. >>> dmi.modalias: >>> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: >>> dmi.product.family: XPS >>> dmi.product.name: XPS 15 9570 >>> dmi.sys.vendor: Dell Inc. >>> >>> To manage notifications about this bug go to: >>> >>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions >>> >> -- You received th
Re: [Kernel-packages] [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception
I got a good example of a v5.0-rc7 kernel exception attached. I can't reproduce them easily, although I could when I first filed my bug report. Now it takes a few hours of full bore Ethernet traffic. This crash I once again lost many/most of my usb devices. On Wed, Feb 20, 2019 at 10:28 PM Gene Olson wrote: > If you need anything else, please let me know ahead of time. > > Thanks, > Gene > > On Wed, Feb 20, 2019 at 4:50 PM Kai-Heng Feng > wrote: > >> Ok, please attach dmesg when this issue happens, preferably under >> v5.0-rc7. >> >> The dmesg in comment #1 didn't record useful information. >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1815808 >> >> Title: >> Thunderbolt Ethernet high-traffic exception >> >> Status in linux package in Ubuntu: >> Incomplete >> >> Bug description: >> Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a >> kernel exception and ethernet failure after about 30 seconds. >> >> Easy to reproduce. Connect to another machine via Gig-E and run >> iperf3 in either direction until the problem occurs. Should run 900+ >> Mb in either direction. On one occasion I also lost the USB ports. >> However the display continues to work. >> >> >> # uname -a >> Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC >> 2019 x86_64 x86_64 x86_64 GNU/Linux >> # apt install iperf3 >> # iperf3 -s >> >> >> # apt install iperf3 >> # iperf3 -c my-machine -t 1000 # send to my machine >> # iperf3 -c my-machine -t 1000 -R # receive data from my machine >> >> When the bitrate drops to zero, look in syslog for the exception. >> >> Note: Until recently the TB-10 Ethernet would not receive full speed. >> (prior to -43 kernel) Did not see this problem before the Ethernet >> performance increased. >> >> ProblemType: Bug >> DistroRelease: Ubuntu 18.04 >> Package: linux-image-4.15.0-45-generic 4.15.0-45.48 >> ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 >> Uname: Linux 4.15.0-45-generic x86_64 >> NonfreeKernelModules: nvidia_modeset nvidia >> ApportVersion: 2.20.9-0ubuntu7.5 >> Architecture: amd64 >> AudioDevicesInUse: >>USERPID ACCESS COMMAND >>/dev/snd/controlC0: gene 1994 F pulseaudio >> CurrentDesktop: ubuntu:GNOME >> Date: Wed Feb 13 13:54:28 2019 >> HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c >> InstallationDate: Installed on 2018-11-19 (86 days ago) >> InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 >> (20180725) >> MachineType: Dell Inc. XPS 15 9570 >> ProcFB: 0 inteldrmfb >> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic >> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 >> mem_sleep_default=deep >> RelatedPackageVersions: >>linux-restricted-modules-4.15.0-45-generic N/A >>linux-backports-modules-4.15.0-45-generic N/A >>linux-firmware 1.173.3 >> SourcePackage: linux >> UpgradeStatus: No upgrade log present (probably fresh install) >> dmi.bios.date: 12/25/2018 >> dmi.bios.vendor: Dell Inc. >> dmi.bios.version: 1.7.0 >> dmi.board.name: 02MJVY >> dmi.board.vendor: Dell Inc. >> dmi.board.version: A00 >> dmi.chassis.type: 10 >> dmi.chassis.vendor: Dell Inc. >> dmi.modalias: >> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: >> dmi.product.family: XPS >> dmi.product.name: XPS 15 9570 >> dmi.sys.vendor: Dell Inc. >> >> To manage notifications about this bug go to: >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions >> > ** Attachment added: "usb.normal" https://bugs.launchpad.net/bugs/1815808/+attachment/5241301/+files/usb.normal ** Attachment added: "usb.crashed" https://bugs.launchpad.net/bugs/1815808/+attachment/5241302/+files/usb.crashed ** Attachment added: "dmesg.out" https://bugs.launchpad.net/bugs/1815808/+attachment/5241303/+files/dmesg.out ** Attachment added: "syslog" https://bugs.launchpad.net/bugs/1815808/+attachment/5241304/+files/syslog -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net
Re: [Kernel-packages] [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception
If you need anything else, please let me know ahead of time. Thanks, Gene On Wed, Feb 20, 2019 at 4:50 PM Kai-Heng Feng wrote: > Ok, please attach dmesg when this issue happens, preferably under > v5.0-rc7. > > The dmesg in comment #1 didn't record useful information. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1815808 > > Title: > Thunderbolt Ethernet high-traffic exception > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a > kernel exception and ethernet failure after about 30 seconds. > > Easy to reproduce. Connect to another machine via Gig-E and run > iperf3 in either direction until the problem occurs. Should run 900+ > Mb in either direction. On one occasion I also lost the USB ports. > However the display continues to work. > > > # uname -a > Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC > 2019 x86_64 x86_64 x86_64 GNU/Linux > # apt install iperf3 > # iperf3 -s > > > # apt install iperf3 > # iperf3 -c my-machine -t 1000 # send to my machine > # iperf3 -c my-machine -t 1000 -R # receive data from my machine > > When the bitrate drops to zero, look in syslog for the exception. > > Note: Until recently the TB-10 Ethernet would not receive full speed. > (prior to -43 kernel) Did not see this problem before the Ethernet > performance increased. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: linux-image-4.15.0-45-generic 4.15.0-45.48 > ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 > Uname: Linux 4.15.0-45-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia > ApportVersion: 2.20.9-0ubuntu7.5 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: gene 1994 F pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Wed Feb 13 13:54:28 2019 > HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c > InstallationDate: Installed on 2018-11-19 (86 days ago) > InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 > (20180725) > MachineType: Dell Inc. XPS 15 9570 > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic > root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 > mem_sleep_default=deep > RelatedPackageVersions: >linux-restricted-modules-4.15.0-45-generic N/A >linux-backports-modules-4.15.0-45-generic N/A >linux-firmware 1.173.3 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/25/2018 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.7.0 > dmi.board.name: 02MJVY > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 15 9570 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1815808 Title: Thunderbolt Ethernet high-traffic exception Status in linux package in Ubuntu: Incomplete Bug description: Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a kernel exception and ethernet failure after about 30 seconds. Easy to reproduce. Connect to another machine via Gig-E and run iperf3 in either direction until the problem occurs. Should run 900+ Mb in either direction. On one occasion I also lost the USB ports. However the display continues to work. # uname -a Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux # apt install iperf3 # iperf3 -s # apt install iperf3 # iperf3 -c my-machine -t 1000 # send to my machine # iperf3 -c my-machine -t 1000 -R # receive data from my machine When the bitrate drops to zero, look in syslog for the exception. Note: Until recently the TB-10 Ethernet would not receive full speed. (prior to -43 kernel) Did not see this problem before the Ethernet performance increased. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-45-generic 4.15.0-45.48 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gene 1994 F pulseaudio
Re: [Kernel-packages] [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception
It did fail on the first run after about 10 minutes. It did not fail again after 60 minutes. Gene On Wed, Feb 20, 2019, 15:01 Kai-Heng Feng So seems like v5.0-rc7 doesn't have this issue? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1815808 > > Title: > Thunderbolt Ethernet high-traffic exception > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a > kernel exception and ethernet failure after about 30 seconds. > > Easy to reproduce. Connect to another machine via Gig-E and run > iperf3 in either direction until the problem occurs. Should run 900+ > Mb in either direction. On one occasion I also lost the USB ports. > However the display continues to work. > > > # uname -a > Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC > 2019 x86_64 x86_64 x86_64 GNU/Linux > # apt install iperf3 > # iperf3 -s > > > # apt install iperf3 > # iperf3 -c my-machine -t 1000 # send to my machine > # iperf3 -c my-machine -t 1000 -R # receive data from my machine > > When the bitrate drops to zero, look in syslog for the exception. > > Note: Until recently the TB-10 Ethernet would not receive full speed. > (prior to -43 kernel) Did not see this problem before the Ethernet > performance increased. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: linux-image-4.15.0-45-generic 4.15.0-45.48 > ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 > Uname: Linux 4.15.0-45-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia > ApportVersion: 2.20.9-0ubuntu7.5 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: gene 1994 F pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Wed Feb 13 13:54:28 2019 > HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c > InstallationDate: Installed on 2018-11-19 (86 days ago) > InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 > (20180725) > MachineType: Dell Inc. XPS 15 9570 > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic > root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 > mem_sleep_default=deep > RelatedPackageVersions: >linux-restricted-modules-4.15.0-45-generic N/A >linux-backports-modules-4.15.0-45-generic N/A >linux-firmware 1.173.3 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/25/2018 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.7.0 > dmi.board.name: 02MJVY > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 15 9570 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1815808 Title: Thunderbolt Ethernet high-traffic exception Status in linux package in Ubuntu: Incomplete Bug description: Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a kernel exception and ethernet failure after about 30 seconds. Easy to reproduce. Connect to another machine via Gig-E and run iperf3 in either direction until the problem occurs. Should run 900+ Mb in either direction. On one occasion I also lost the USB ports. However the display continues to work. # uname -a Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux # apt install iperf3 # iperf3 -s # apt install iperf3 # iperf3 -c my-machine -t 1000 # send to my machine # iperf3 -c my-machine -t 1000 -R # receive data from my machine When the bitrate drops to zero, look in syslog for the exception. Note: Until recently the TB-10 Ethernet would not receive full speed. (prior to -43 kernel) Did not see this problem before the Ethernet performance increased. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-45-generic 4.15.0-45.48 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gene 1994 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Feb 13 13:54:28 2019
Re: [Kernel-packages] [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception
I ran the 5.0.0 kernel, sending data bidirectionally with iperf3. It failed after about 10 minutes, I lost the Ethernet and the keyboard/mouse connected through the TB-10 dock. Unfortunately I forgot to do an lsusb -v in the crashed state. After rebooting, I ran iperf3 again, bidirectionally for an hour. No hiccups, no errors. Talking to two other machines (one transmit/one receive) the XP 15 maintained 933 Mb/s bidirectional with no dropped packets for the entire time. Previously total bidirectional bandwidth was limited to about 1.3 Gb/s, with a bandwidth varying both transmit and receive. How else can I help? On Wed, Feb 20, 2019 at 5:45 AM Kai-Heng Feng wrote: > Would it be possible for you to test the latest upstream kernel? Refer > to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest > v5.0-rc7 kernel[0]. > > If this bug is fixed in the mainline kernel, please add the following > tag 'kernel-fixed-upstream'. > > If the mainline kernel does not fix this bug, please add the tag: > 'kernel-bug-exists-upstream'. > > Once testing of the upstream kernel is complete, please mark this bug as > "Confirmed". > > > Thanks in advance. > > [0] https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.0-rc7/ > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1815808 > > Title: > Thunderbolt Ethernet high-traffic exception > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a > kernel exception and ethernet failure after about 30 seconds. > > Easy to reproduce. Connect to another machine via Gig-E and run > iperf3 in either direction until the problem occurs. Should run 900+ > Mb in either direction. On one occasion I also lost the USB ports. > However the display continues to work. > > > # uname -a > Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC > 2019 x86_64 x86_64 x86_64 GNU/Linux > # apt install iperf3 > # iperf3 -s > > > # apt install iperf3 > # iperf3 -c my-machine -t 1000 # send to my machine > # iperf3 -c my-machine -t 1000 -R # receive data from my machine > > When the bitrate drops to zero, look in syslog for the exception. > > Note: Until recently the TB-10 Ethernet would not receive full speed. > (prior to -43 kernel) Did not see this problem before the Ethernet > performance increased. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: linux-image-4.15.0-45-generic 4.15.0-45.48 > ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 > Uname: Linux 4.15.0-45-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia > ApportVersion: 2.20.9-0ubuntu7.5 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: gene 1994 F pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Wed Feb 13 13:54:28 2019 > HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c > InstallationDate: Installed on 2018-11-19 (86 days ago) > InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 > (20180725) > MachineType: Dell Inc. XPS 15 9570 > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic > root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 > mem_sleep_default=deep > RelatedPackageVersions: >linux-restricted-modules-4.15.0-45-generic N/A >linux-backports-modules-4.15.0-45-generic N/A >linux-firmware 1.173.3 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/25/2018 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.7.0 > dmi.board.name: 02MJVY > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 15 9570 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1815808 Title: Thunderbolt Ethernet high-traffic exception Status in linux package in Ubuntu: Incomplete Bug description: Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a kernel exception and ethernet failure after about 30 seconds. Easy to reproduce. Connect to another machine via Gig-E and run iperf3 in either direction until the problem occurs. Should run 900+ Mb in either direction. On one occasion I also lost the USB ports. However the display continues to work. #
Re: [Kernel-packages] [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception
I tried what you suggested. Ethtool reported no changes in configuration when I turned off receive offload. It reported substantial changes when I turned off transmit offload. After turning off transmit offload, transmit rate dropped from 930 Mb/s to abut 660 Mb/s, although I did not see a big CPU hit. Receive speeds were not affected by turning off receive offload. gene-pc:~$ sudo ethtool --offload eth0 rx off gene-pc:~$ sudo ethtool --offload eth0 tx off Actual changes: tx-checksumming: off tx-checksum-ipv4: off tx-checksum-ipv6: off tcp-segmentation-offload: off tx-tcp-segmentation: off [requested on] tx-tcp6-segmentation: off [requested on] gene-pc:~$ Unfortunately, after doing this, I have had great difficulty reproducing the crash, and I do not know why. Here's what changed: I did a routine apt update, but I did not get a new kernel. I installed ethtool, and did the command you suggested. After doing that, the system refused to crash either transmit or receive. So I rebooted, this time did not run ethtool, and the system again refused to crash. Previously I could reproduce the crash in about 30 seconds. Now I cannot reproduce the crash after over an hour. An hour of transmit, and an hour of receive. And an hour bidirectional. I do not know why. One problem here is that I test at home and at work, with the same computer, but with a different TB-10 dock, monitor, keyboard, mouse. Previous to my bug report, I had never seen the problem at home. The bug report I sent was from work. Since receiving your request for information, I cannot readily reproduce the problem either at home or at work. Except once. I did see a crash at home when *I unplugged/plugged in a keyboard while the test was going on*. I have attached three lsusb outputs: - usb.work →At work, system healthy. - usb.home → At home, system healthy. - usb.failed → At home, after the crash where I moved the keyboard What else can I do to help diagnose the problem? On Thu, Feb 14, 2019 at 11:05 PM Anthony Wong wrote: > ** Changed in: linux (Ubuntu) >Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1815808 > > Title: > Thunderbolt Ethernet high-traffic exception > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a > kernel exception and ethernet failure after about 30 seconds. > > Easy to reproduce. Connect to another machine via Gig-E and run > iperf3 in either direction until the problem occurs. Should run 900+ > Mb in either direction. On one occasion I also lost the USB ports. > However the display continues to work. > > > # uname -a > Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC > 2019 x86_64 x86_64 x86_64 GNU/Linux > # apt install iperf3 > # iperf3 -s > > > # apt install iperf3 > # iperf3 -c my-machine -t 1000 # send to my machine > # iperf3 -c my-machine -t 1000 -R # receive data from my machine > > When the bitrate drops to zero, look in syslog for the exception. > > Note: Until recently the TB-10 Ethernet would not receive full speed. > (prior to -43 kernel) Did not see this problem before the Ethernet > performance increased. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: linux-image-4.15.0-45-generic 4.15.0-45.48 > ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 > Uname: Linux 4.15.0-45-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia > ApportVersion: 2.20.9-0ubuntu7.5 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: gene 1994 F pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Wed Feb 13 13:54:28 2019 > HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c > InstallationDate: Installed on 2018-11-19 (86 days ago) > InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 > (20180725) > MachineType: Dell Inc. XPS 15 9570 > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic > root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 > mem_sleep_default=deep > RelatedPackageVersions: >linux-restricted-modules-4.15.0-45-generic N/A >linux-backports-modules-4.15.0-45-generic N/A >linux-firmware 1.173.3 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/25/2018 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.7.0 > dmi.board.name: 02MJVY > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: >
Re: [Kernel-packages] [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception
Thank you. On Wed, Feb 13, 2019 at 6:15 PM Terry Rudd <1815...@bugs.launchpad.net> wrote: > Gene, upon further investigation, I made a mistake suggesting this bug > is a duplicate of your earlier bug. We will investigate this bug stand- > alone. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1815808 > > Title: > Thunderbolt Ethernet high-traffic exception > > Status in linux package in Ubuntu: > Confirmed > > Bug description: > Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a > kernel exception and ethernet failure after about 30 seconds. > > Easy to reproduce. Connect to another machine via Gig-E and run > iperf3 in either direction until the problem occurs. Should run 900+ > Mb in either direction. On one occasion I also lost the USB ports. > However the display continues to work. > > > # uname -a > Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC > 2019 x86_64 x86_64 x86_64 GNU/Linux > # apt install iperf3 > # iperf3 -s > > > # apt install iperf3 > # iperf3 -c my-machine -t 1000 # send to my machine > # iperf3 -c my-machine -t 1000 -R # receive data from my machine > > When the bitrate drops to zero, look in syslog for the exception. > > Note: Until recently the TB-10 Ethernet would not receive full speed. > (prior to -43 kernel) Did not see this problem before the Ethernet > performance increased. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: linux-image-4.15.0-45-generic 4.15.0-45.48 > ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 > Uname: Linux 4.15.0-45-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia > ApportVersion: 2.20.9-0ubuntu7.5 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: gene 1994 F pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Wed Feb 13 13:54:28 2019 > HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c > InstallationDate: Installed on 2018-11-19 (86 days ago) > InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 > (20180725) > MachineType: Dell Inc. XPS 15 9570 > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic > root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 > mem_sleep_default=deep > RelatedPackageVersions: >linux-restricted-modules-4.15.0-45-generic N/A >linux-backports-modules-4.15.0-45-generic N/A >linux-firmware 1.173.3 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/25/2018 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.7.0 > dmi.board.name: 02MJVY > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 15 9570 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1815808 Title: Thunderbolt Ethernet high-traffic exception Status in linux package in Ubuntu: Confirmed Bug description: Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a kernel exception and ethernet failure after about 30 seconds. Easy to reproduce. Connect to another machine via Gig-E and run iperf3 in either direction until the problem occurs. Should run 900+ Mb in either direction. On one occasion I also lost the USB ports. However the display continues to work. # uname -a Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux # apt install iperf3 # iperf3 -s # apt install iperf3 # iperf3 -c my-machine -t 1000 # send to my machine # iperf3 -c my-machine -t 1000 -R # receive data from my machine When the bitrate drops to zero, look in syslog for the exception. Note: Until recently the TB-10 Ethernet would not receive full speed. (prior to -43 kernel) Did not see this problem before the Ethernet performance increased. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-45-generic 4.15.0-45.48 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gene 1994 F pulseaudio CurrentDesktop:
Re: [Kernel-packages] [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception
Not a duplicate. The previous bug was a problem with the display which first appeared in linux -44, which was duplicated and confirmed fixed in -45. This is a new problem caused by excessive Ethernet traffic. This is a different problem that existed in -43 and still remains in -45. It should not be marked as a duplicate. These two bugs manifest on the same hardware, but they are different bugs. On Wed, Feb 13, 2019 at 6:05 PM Terry Rudd <1815...@bugs.launchpad.net> wrote: > Gene, this bug appears to be a duplicate of one you filed on 1/30/2019. > I will duplicate this one over to > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813999 > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1815808 > > Title: > Thunderbolt Ethernet high-traffic exception > > Status in linux package in Ubuntu: > Confirmed > > Bug description: > Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a > kernel exception and ethernet failure after about 30 seconds. > > Easy to reproduce. Connect to another machine via Gig-E and run > iperf3 in either direction until the problem occurs. Should run 900+ > Mb in either direction. On one occasion I also lost the USB ports. > However the display continues to work. > > > # uname -a > Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC > 2019 x86_64 x86_64 x86_64 GNU/Linux > # apt install iperf3 > # iperf3 -s > > > # apt install iperf3 > # iperf3 -c my-machine -t 1000 # send to my machine > # iperf3 -c my-machine -t 1000 -R # receive data from my machine > > When the bitrate drops to zero, look in syslog for the exception. > > Note: Until recently the TB-10 Ethernet would not receive full speed. > (prior to -43 kernel) Did not see this problem before the Ethernet > performance increased. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: linux-image-4.15.0-45-generic 4.15.0-45.48 > ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 > Uname: Linux 4.15.0-45-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia > ApportVersion: 2.20.9-0ubuntu7.5 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: gene 1994 F pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Wed Feb 13 13:54:28 2019 > HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c > InstallationDate: Installed on 2018-11-19 (86 days ago) > InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 > (20180725) > MachineType: Dell Inc. XPS 15 9570 > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic > root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 > mem_sleep_default=deep > RelatedPackageVersions: >linux-restricted-modules-4.15.0-45-generic N/A >linux-backports-modules-4.15.0-45-generic N/A >linux-firmware 1.173.3 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/25/2018 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.7.0 > dmi.board.name: 02MJVY > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 15 9570 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1815808 Title: Thunderbolt Ethernet high-traffic exception Status in linux package in Ubuntu: Confirmed Bug description: Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a kernel exception and ethernet failure after about 30 seconds. Easy to reproduce. Connect to another machine via Gig-E and run iperf3 in either direction until the problem occurs. Should run 900+ Mb in either direction. On one occasion I also lost the USB ports. However the display continues to work. # uname -a Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux # apt install iperf3 # iperf3 -s # apt install iperf3 # iperf3 -c my-machine -t 1000 # send to my machine # iperf3 -c my-machine -t 1000 -R # receive data from my machine When the bitrate drops to zero, look in syslog for the exception. Note: Until recently the TB-10 Ethernet would not receive full speed. (prior to -43 kernel) Did not see this problem before the Ethernet performance increased. ProblemType: Bug DistroRelease:
[Kernel-packages] [Bug 1815808] [NEW] Thunderbolt Ethernet high-traffic exception
Public bug reported: Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a kernel exception and ethernet failure after about 30 seconds. Easy to reproduce. Connect to another machine via Gig-E and run iperf3 in either direction until the problem occurs. Should run 900+ Mb in either direction. On one occasion I also lost the USB ports. However the display continues to work. # uname -a Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux # apt install iperf3 # iperf3 -s # apt install iperf3 # iperf3 -c my-machine -t 1000 # send to my machine # iperf3 -c my-machine -t 1000 -R # receive data from my machine When the bitrate drops to zero, look in syslog for the exception. Note: Until recently the TB-10 Ethernet would not receive full speed. (prior to -43 kernel) Did not see this problem before the Ethernet performance increased. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-45-generic 4.15.0-45.48 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gene 1994 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Feb 13 13:54:28 2019 HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c InstallationDate: Installed on 2018-11-19 (86 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Dell Inc. XPS 15 9570 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 mem_sleep_default=deep RelatedPackageVersions: linux-restricted-modules-4.15.0-45-generic N/A linux-backports-modules-4.15.0-45-generic N/A linux-firmware 1.173.3 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 02MJVY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9570 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug bionic wayland-session -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1815808 Title: Thunderbolt Ethernet high-traffic exception Status in linux package in Ubuntu: Confirmed Bug description: Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a kernel exception and ethernet failure after about 30 seconds. Easy to reproduce. Connect to another machine via Gig-E and run iperf3 in either direction until the problem occurs. Should run 900+ Mb in either direction. On one occasion I also lost the USB ports. However the display continues to work. # uname -a Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux # apt install iperf3 # iperf3 -s # apt install iperf3 # iperf3 -c my-machine -t 1000 # send to my machine # iperf3 -c my-machine -t 1000 -R # receive data from my machine When the bitrate drops to zero, look in syslog for the exception. Note: Until recently the TB-10 Ethernet would not receive full speed. (prior to -43 kernel) Did not see this problem before the Ethernet performance increased. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-45-generic 4.15.0-45.48 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gene 1994 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Feb 13 13:54:28 2019 HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c InstallationDate: Installed on 2018-11-19 (86 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Dell Inc. XPS 15 9570 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 mem_sleep_default=deep RelatedPackageVersions: linux-restricted-modules-4.15.0-45-generic N/A linux-backports-modules-4.15.0-45-generic N/A linux-firmware 1.173.3 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh
[Kernel-packages] [Bug 1813663] Re: External monitors does not work anymore 4.15.0-44
** Changed in: linux (Ubuntu Bionic) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813663 Title: External monitors does not work anymore 4.15.0-44 Status in linux package in Ubuntu: Fix Committed Status in linux source package in Bionic: Fix Released Bug description: I am using a docking station for my laptop. After install the 4.15.0-44 update my external monitors goes undetected after logging in or having the laptop closed. I am on 18.04.1 LTS with Intel® HD Graphics 620 (Kaby Lake GT2) Graphics. Going back to the 4.15.0-43 version makes it all work fine again. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jonas 2407 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=80397b76-2ded-4f7d-adbf-dfdface8e2d4 InstallationDate: Installed on 2018-10-17 (103 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: LENOVO 20HF004MMX Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=64cf1582-d574-4e2f-a40a-7942c40caf5d ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-44-generic N/A linux-backports-modules-4.15.0-44-generic N/A linux-firmware 1.173.3 Tags: bionic Uname: Linux 4.15.0-44-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker kvm lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/14/2018 dmi.bios.vendor: LENOVO dmi.bios.version: N1WET51W (1.30 ) dmi.board.asset.tag: Not Available dmi.board.name: 20HF004MMX dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN1WET51W(1.30):bd09/14/2018:svnLENOVO:pn20HF004MMX:pvrThinkPadT470s:rvnLENOVO:rn20HF004MMX:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T470s dmi.product.name: 20HF004MMX dmi.product.version: ThinkPad T470s dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813663/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813999] [NEW] ubuntu 18.04 linux 4.15.0-44 kernel exception with ThunderBolt display
Public bug reported: This problem appeared on the first boot Linux 4.15.0-44, and was not present in previous kernels, including 4.15.0-43. The problem occurs every time with 4.15.0-44. Since the problem occurred, 4.15.0-43 continues to work w/o issues. The log should show multiple boots with both kernels, both Xorg and Wayland. The problem occurs wheen connecting a TB-16 dock-connected external display, or when plugging in a TB-16 dock-connected external display during an X session. The symptoms are different with Xorg and Wayland, but both cause kernel exceptions. With Xorg the system freezes up, but will still ping. With Wayland the display goes black, but userland is still accessible. With Xorg the system is gone before the Login screen appears. With Wayland the login screen is okay, but the problem occurs immediately after a successful login. The system runs normally with both Xorg and Wayland so long as the external display is not connected. The problem does not occur if the display is plugged in through a USBc (non-ThunderBolt) port. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-44-generic 4.15.0-44.47 ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18 Uname: Linux 4.15.0-44-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gene 1982 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Jan 30 16:49:20 2019 HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c InstallationDate: Installed on 2018-11-19 (72 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Dell Inc. XPS 15 9570 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 mem_sleep_default=deep RelatedPackageVersions: linux-restricted-modules-4.15.0-44-generic N/A linux-backports-modules-4.15.0-44-generic N/A linux-firmware 1.173.3 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 02MJVY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9570 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic wayland-session ** Attachment added: "syslogs.tz" https://bugs.launchpad.net/bugs/1813999/+attachment/5234382/+files/syslogs.tz -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813999 Title: ubuntu 18.04 linux 4.15.0-44 kernel exception with ThunderBolt display Status in linux package in Ubuntu: New Bug description: This problem appeared on the first boot Linux 4.15.0-44, and was not present in previous kernels, including 4.15.0-43. The problem occurs every time with 4.15.0-44. Since the problem occurred, 4.15.0-43 continues to work w/o issues. The log should show multiple boots with both kernels, both Xorg and Wayland. The problem occurs wheen connecting a TB-16 dock-connected external display, or when plugging in a TB-16 dock-connected external display during an X session. The symptoms are different with Xorg and Wayland, but both cause kernel exceptions. With Xorg the system freezes up, but will still ping. With Wayland the display goes black, but userland is still accessible. With Xorg the system is gone before the Login screen appears. With Wayland the login screen is okay, but the problem occurs immediately after a successful login. The system runs normally with both Xorg and Wayland so long as the external display is not connected. The problem does not occur if the display is plugged in through a USBc (non-ThunderBolt) port. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-44-generic 4.15.0-44.47 ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18 Uname: Linux 4.15.0-44-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gene 1982 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Jan 30 16:49:20 2019 HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c InstallationDate: Installed on 2018-11-19 (72 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Dell Inc. XPS 15 9570 ProcFB: 0 inteldrmfb
[Kernel-packages] [Bug 1806323] modified.conffile..etc.fwupd.daemon.conf.txt
apport information ** Attachment added: "modified.conffile..etc.fwupd.daemon.conf.txt" https://bugs.launchpad.net/bugs/1806323/+attachment/5219051/+files/modified.conffile..etc.fwupd.daemon.conf.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1806323 Title: libfu_plugin_dell.so w/dell TB16 Dock blanks the display Status in fwupd package in Ubuntu: Triaged Status in linux package in Ubuntu: Incomplete Bug description: Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15 laptop and a Dell TB16 dock. A few seconds after logging into the Gnome 3 UI, something in the UI starts the fwupd.service. About 2 seconds later, the display goes blank and does not come back. There is no obvious recovery short of killing all the user's processes, and then logging back in. A second login does not reproduce the problem, since the fwupd service is now running, and does not restart. However manually restarting the fwupd service causes the problem to recur. The problem does not occur if the "dell" module is blacklisted in /etc/fwupd/daemon.conf. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: fwupd 1.0.6-2 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 22:02:31 2018 InstallationDate: Installed on 2018-11-19 (13 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-20 (197 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-11-19 (15 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev root sambashare sudo _MarkForUpload: True mtime.conffile..etc.fwupd.daemon.conf: 2018-12-03T22:22:13.013702 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1806323/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1806323] Re: libfu_plugin_dell.so w/dell TB16 Dock blanks the display
I foolishly sent logs from the wrong machine. Please ignore the logs from machine "hauser" and use the logs from the machine "gene-pc". -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1806323 Title: libfu_plugin_dell.so w/dell TB16 Dock blanks the display Status in fwupd package in Ubuntu: Triaged Status in linux package in Ubuntu: Incomplete Bug description: Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15 laptop and a Dell TB16 dock. A few seconds after logging into the Gnome 3 UI, something in the UI starts the fwupd.service. About 2 seconds later, the display goes blank and does not come back. There is no obvious recovery short of killing all the user's processes, and then logging back in. A second login does not reproduce the problem, since the fwupd service is now running, and does not restart. However manually restarting the fwupd service causes the problem to recur. The problem does not occur if the "dell" module is blacklisted in /etc/fwupd/daemon.conf. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: fwupd 1.0.6-2 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 22:02:31 2018 InstallationDate: Installed on 2018-11-19 (13 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-20 (197 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-11-19 (15 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev root sambashare sudo _MarkForUpload: True mtime.conffile..etc.fwupd.daemon.conf: 2018-12-03T22:22:13.013702 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1806323/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1806323] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1806323/+attachment/5219049/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1806323 Title: libfu_plugin_dell.so w/dell TB16 Dock blanks the display Status in fwupd package in Ubuntu: Triaged Status in linux package in Ubuntu: Incomplete Bug description: Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15 laptop and a Dell TB16 dock. A few seconds after logging into the Gnome 3 UI, something in the UI starts the fwupd.service. About 2 seconds later, the display goes blank and does not come back. There is no obvious recovery short of killing all the user's processes, and then logging back in. A second login does not reproduce the problem, since the fwupd service is now running, and does not restart. However manually restarting the fwupd service causes the problem to recur. The problem does not occur if the "dell" module is blacklisted in /etc/fwupd/daemon.conf. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: fwupd 1.0.6-2 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 22:02:31 2018 InstallationDate: Installed on 2018-11-19 (13 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-20 (197 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-11-19 (15 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev root sambashare sudo _MarkForUpload: True mtime.conffile..etc.fwupd.daemon.conf: 2018-12-03T22:22:13.013702 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1806323/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1806323] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1806323/+attachment/5219050/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1806323 Title: libfu_plugin_dell.so w/dell TB16 Dock blanks the display Status in fwupd package in Ubuntu: Triaged Status in linux package in Ubuntu: Incomplete Bug description: Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15 laptop and a Dell TB16 dock. A few seconds after logging into the Gnome 3 UI, something in the UI starts the fwupd.service. About 2 seconds later, the display goes blank and does not come back. There is no obvious recovery short of killing all the user's processes, and then logging back in. A second login does not reproduce the problem, since the fwupd service is now running, and does not restart. However manually restarting the fwupd service causes the problem to recur. The problem does not occur if the "dell" module is blacklisted in /etc/fwupd/daemon.conf. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: fwupd 1.0.6-2 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 22:02:31 2018 InstallationDate: Installed on 2018-11-19 (13 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-20 (197 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-11-19 (15 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev root sambashare sudo _MarkForUpload: True mtime.conffile..etc.fwupd.daemon.conf: 2018-12-03T22:22:13.013702 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1806323/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1806323] Re: libfu_plugin_dell.so w/dell TB16 Dock blanks the display
apport information ** Description changed: Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15 laptop and a Dell TB16 dock. A few seconds after logging into the Gnome 3 UI, something in the UI starts the fwupd.service. About 2 seconds later, the display goes blank and does not come back. There is no obvious recovery short of killing all the user's processes, and then logging back in. A second login does not reproduce the problem, since the fwupd service is now running, and does not restart. However manually restarting the fwupd service causes the problem to recur. The problem does not occur if the "dell" module is blacklisted in /etc/fwupd/daemon.conf. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: fwupd 1.0.6-2 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 22:02:31 2018 InstallationDate: Installed on 2018-11-19 (13 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-20 (197 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark _MarkForUpload: True + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.5 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2018-11-19 (15 days ago) + InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 + Tags: bionic + Uname: Linux 4.15.0-39-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev root sambashare sudo + _MarkForUpload: True + mtime.conffile..etc.fwupd.daemon.conf: 2018-12-03T22:22:13.013702 ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1806323/+attachment/5219048/+files/Dependencies.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1806323 Title: libfu_plugin_dell.so w/dell TB16 Dock blanks the display Status in fwupd package in Ubuntu: Triaged Status in linux package in Ubuntu: Incomplete Bug description: Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15 laptop and a Dell TB16 dock. A few seconds after logging into the Gnome 3 UI, something in the UI starts the fwupd.service. About 2 seconds later, the display goes blank and does not come back. There is no obvious recovery short of killing all the user's processes, and then logging back in. A second login does not reproduce the problem, since the fwupd service is now running, and does not restart. However manually restarting the fwupd service causes the problem to recur. The problem does not occur if the "dell" module is blacklisted in /etc/fwupd/daemon.conf. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: fwupd 1.0.6-2 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 22:02:31 2018 InstallationDate: Installed on 2018-11-19 (13 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-20 (197 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin
[Kernel-packages] [Bug 1806323] Re: libfu_plugin_dell.so w/dell TB16 Dock blanks the display
apport information ** Tags added: apport-collected ** Description changed: Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15 laptop and a Dell TB16 dock. A few seconds after logging into the Gnome 3 UI, something in the UI starts the fwupd.service. About 2 seconds later, the display goes blank and does not come back. There is no obvious recovery short of killing all the user's processes, and then logging back in. A second login does not reproduce the problem, since the fwupd service is now running, and does not restart. However manually restarting the fwupd service causes the problem to recur. The problem does not occur if the "dell" module is blacklisted in /etc/fwupd/daemon.conf. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: fwupd 1.0.6-2 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 22:02:31 2018 InstallationDate: Installed on 2018-11-19 (13 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270 + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.5 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2018-05-20 (197 days ago) + InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 + Tags: bionic + Uname: Linux 4.15.0-42-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1806323/+attachment/5219045/+files/Dependencies.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1806323 Title: libfu_plugin_dell.so w/dell TB16 Dock blanks the display Status in fwupd package in Ubuntu: Triaged Status in linux package in Ubuntu: Incomplete Bug description: Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15 laptop and a Dell TB16 dock. A few seconds after logging into the Gnome 3 UI, something in the UI starts the fwupd.service. About 2 seconds later, the display goes blank and does not come back. There is no obvious recovery short of killing all the user's processes, and then logging back in. A second login does not reproduce the problem, since the fwupd service is now running, and does not restart. However manually restarting the fwupd service causes the problem to recur. The problem does not occur if the "dell" module is blacklisted in /etc/fwupd/daemon.conf. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: fwupd 1.0.6-2 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 22:02:31 2018 InstallationDate: Installed on 2018-11-19 (13 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-20 (197 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-11-19 (15 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev root sambashare sudo
[Kernel-packages] [Bug 1806323] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1806323/+attachment/5219047/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1806323 Title: libfu_plugin_dell.so w/dell TB16 Dock blanks the display Status in fwupd package in Ubuntu: Triaged Status in linux package in Ubuntu: Incomplete Bug description: Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15 laptop and a Dell TB16 dock. A few seconds after logging into the Gnome 3 UI, something in the UI starts the fwupd.service. About 2 seconds later, the display goes blank and does not come back. There is no obvious recovery short of killing all the user's processes, and then logging back in. A second login does not reproduce the problem, since the fwupd service is now running, and does not restart. However manually restarting the fwupd service causes the problem to recur. The problem does not occur if the "dell" module is blacklisted in /etc/fwupd/daemon.conf. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: fwupd 1.0.6-2 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 22:02:31 2018 InstallationDate: Installed on 2018-11-19 (13 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-20 (197 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-11-19 (15 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev root sambashare sudo _MarkForUpload: True mtime.conffile..etc.fwupd.daemon.conf: 2018-12-03T22:22:13.013702 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1806323/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1806323] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1806323/+attachment/5219046/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1806323 Title: libfu_plugin_dell.so w/dell TB16 Dock blanks the display Status in fwupd package in Ubuntu: Triaged Status in linux package in Ubuntu: Incomplete Bug description: Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15 laptop and a Dell TB16 dock. A few seconds after logging into the Gnome 3 UI, something in the UI starts the fwupd.service. About 2 seconds later, the display goes blank and does not come back. There is no obvious recovery short of killing all the user's processes, and then logging back in. A second login does not reproduce the problem, since the fwupd service is now running, and does not restart. However manually restarting the fwupd service causes the problem to recur. The problem does not occur if the "dell" module is blacklisted in /etc/fwupd/daemon.conf. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: fwupd 1.0.6-2 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 2 22:02:31 2018 InstallationDate: Installed on 2018-11-19 (13 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-20 (197 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-11-19 (15 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) NonfreeKernelModules: nvidia_modeset nvidia Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev root sambashare sudo _MarkForUpload: True mtime.conffile..etc.fwupd.daemon.conf: 2018-12-03T22:22:13.013702 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1806323/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
