[Kernel-packages] [Bug 1983071] Re: [L860-R+] Need to manually reconnect to cellular after waking from cold boot/reboot/airplane mode/wwan radio disabled/reboot/s0ix state

2022-07-28 Thread Grace Icay
** Information type changed from Private to Public

** Information type changed from Public to Private Security

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Title:
  [L860-R+] Need to manually reconnect to cellular after waking from
  cold boot/reboot/airplane mode/wwan radio disabled/reboot/s0ix state

Status in Canonical HWE Sutton:
  New
Status in linux package in Ubuntu:
  New

Bug description:
  [Description]
  After resuming from states such as airplane mode, reboot, cold boot, s0ix and 
wwan radio disabled, user needs to manually connect using the "nmcli conn up 
" command or turn off Mobile broadband and connect to the APN profile 
to be able to connect to cellular. Need more information why stalling is 
happening with reconnection using this kernel.

  [Expected Result]
  After resuming from the mentioned states, user should be able to establish 
Mobile broadband connection right after selecting the APN profile right away.

  [Actual Result]
  After resuming from the mentioned states, user is unable to establish Mobile 
broadband connection right after selecting the APN profile right away.

  [Workaround]
  User needs to manually reconnect to cellular by either of the following:
  1) running nmcli conn up ''
  2) turning off Mobile broadband and  then reconnecting to the APN profile via 
Mobile broadband GUI

  
  In the attached zip file, modem logs were collected following the results:

  [Airplane mode]
  1 minute - PASS
  5 minutes - FAIL
  15 minutes - FAIL

  [WWAN radio]
  1 minute - PASS
  5 minutes - PASS
  15 minutes - FAIL

  [S0ix]
  1 minute - PASS
  5 minutes - FAIL ([manufacturer unknown] model unknown/mobile broadband 
unavailable error appears)
  15 minutes - N/A

  According to Intel,

  "In logs it is observed that there is ~1 minute gap between modem being
  enabled back after airplane mode and pdp getting established.

  This stall is not alone in MM. Syslog indicates that there is stall in
  entire system level logging for almost a min. After this stall, MM is able to 
establish successful PDP connection within the same second."

  Jul 13 16:05:56 ubuntu-ThinkPad-T14-Gen-3 systemd[1]:
  systemd-rfkill.service: Succeeded.

  Jul 13 16:06:51 ubuntu-ThinkPad-T14-Gen-3 ModemManager[811]: 
  [modem1] 3GPP registration state changed (home -> idle)

  Jul 13 16:06:51 ubuntu-ThinkPad-T14-Gen-3 ModemManager[811]: 
  [modem1] state changed (connecting -> connected)

  Jul 13 16:06:51 ubuntu-ThinkPad-T14-Gen-3 ModemManager[811]: 
  [modem1] simple connect state (8/8): all done

  "In the provided logs I can see that there is no issue or delay
  observed in establishment of PDP connection. It is taking
  approximately 4-6 seconds for PDP establishment.

  Please find file level analysis as below."

  radio.txt-

  -

  "Only one instance of airplane mode toggling was observed. PDP
  re-established within ~4 seconds of switching off airplane mode and
  within ~2 seconds of registration."

  ModemManager[4773]:  [1658906907.307452] [modem0] updating
  power state: 'on'...

  ModemManager[4773]:  [1658906909.236937] [modem0] state changed
  (enabled -> registered)

  ModemManager[4773]:  [1658906911.841261] [modem0] simple
  connect started...

  ModemManager[4773]:  [1658906911.854284] [modem0] state changed
  (connecting -> connected)

  s0ix.txt-

  --

  "No instance of airplane mode toggling. During boot up PDP has been
  established within the same second of PDP connection request."

  ModemManager[5412]:  [1658908777.915076] [modem0] updating
  power state: 'on'...

  ModemManager[5412]:  [1658908779.774030] [modem0] state changed
  (enabled -> registered)

  ModemManager[5412]:  [1658908789.113728] [modem0] simple
  connect started...

  ModemManager[5412]:  [1658908789.129582] [modem0] state changed
  (connecting -> connected)

  "There seems to be an issue with data connection observed later though.
  MM is triggering PDP connection request and modem is responding
  with error. Need to be analysed from modem end what is the issue."

  ModemManager[5412]:  [1658908877.516999] [modem1/bearer3]
  connection attempt #1 failed: Unknown error

  ModemManager[5412]:  [1658908877.613880] [modem1/bearer3]
  connection attempt #2 failed: Unknown error

  ModemManager[5412]:  [1658908877.717007] [modem1/bearer3]
  connection attempt #3 failed: Unknown error

  ModemManager[5412]:  [1658908877.821648] [modem1/bearer3]
  connection attempt #4 failed: Unknown error

  ModemManager[5412]:  [1658908877.933048] [modem1/bearer4]
  connection attempt #1 failed: Unknown error

  ModemManager[5412]:  [1658908877.989101] [modem1/bearer5]
  connection attempt #1 failed: Unknown error

  ModemManager[5412]:  [1658908878.073209] [modem1/bearer6]
  connection attempt #1 failed: Unknown error

  ModemManager[5412]:  [1658908878.173125] [modem1/bearer4]
  connection 

[Kernel-packages] [Bug 1983071] [NEW] [L860-R+] Need to manually reconnect to cellular after waking from cold boot/reboot/airplane mode/wwan radio disabled/reboot/s0ix state

2022-07-28 Thread Grace Icay
Private bug reported:

[Description]
After resuming from states such as airplane mode, reboot, cold boot, s0ix and 
wwan radio disabled, user needs to manually connect using the "nmcli conn up 
" command or turn off Mobile broadband and connect to the APN profile 
to be able to connect to cellular. Need more information why stalling is 
happening with reconnection using this kernel.

[Expected Result]
After resuming from the mentioned states, user should be able to establish 
Mobile broadband connection right after selecting the APN profile right away.

[Actual Result]
After resuming from the mentioned states, user is unable to establish Mobile 
broadband connection right after selecting the APN profile right away.

[Workaround]
User needs to manually reconnect to cellular by either of the following:
1) running nmcli conn up ''
2) turning off Mobile broadband and  then reconnecting to the APN profile via 
Mobile broadband GUI


In the attached zip file, modem logs were collected following the results:

[Airplane mode]
1 minute - PASS
5 minutes - FAIL
15 minutes - FAIL

[WWAN radio]
1 minute - PASS
5 minutes - PASS
15 minutes - FAIL

[S0ix]
1 minute - PASS
5 minutes - FAIL ([manufacturer unknown] model unknown/mobile broadband 
unavailable error appears)
15 minutes - N/A

According to Intel,

"In logs it is observed that there is ~1 minute gap between modem being
enabled back after airplane mode and pdp getting established.

This stall is not alone in MM. Syslog indicates that there is stall in
entire system level logging for almost a min. After this stall, MM is able to 
establish successful PDP connection within the same second."

Jul 13 16:05:56 ubuntu-ThinkPad-T14-Gen-3 systemd[1]:
systemd-rfkill.service: Succeeded.

Jul 13 16:06:51 ubuntu-ThinkPad-T14-Gen-3 ModemManager[811]: 
[modem1] 3GPP registration state changed (home -> idle)

Jul 13 16:06:51 ubuntu-ThinkPad-T14-Gen-3 ModemManager[811]: 
[modem1] state changed (connecting -> connected)

Jul 13 16:06:51 ubuntu-ThinkPad-T14-Gen-3 ModemManager[811]: 
[modem1] simple connect state (8/8): all done

"In the provided logs I can see that there is no issue or delay
observed in establishment of PDP connection. It is taking
approximately 4-6 seconds for PDP establishment.

Please find file level analysis as below."

radio.txt-

-

"Only one instance of airplane mode toggling was observed. PDP
re-established within ~4 seconds of switching off airplane mode and
within ~2 seconds of registration."

ModemManager[4773]:  [1658906907.307452] [modem0] updating
power state: 'on'...

ModemManager[4773]:  [1658906909.236937] [modem0] state changed
(enabled -> registered)

ModemManager[4773]:  [1658906911.841261] [modem0] simple
connect started...

ModemManager[4773]:  [1658906911.854284] [modem0] state changed
(connecting -> connected)

s0ix.txt-

--

"No instance of airplane mode toggling. During boot up PDP has been
established within the same second of PDP connection request."

ModemManager[5412]:  [1658908777.915076] [modem0] updating
power state: 'on'...

ModemManager[5412]:  [1658908779.774030] [modem0] state changed
(enabled -> registered)

ModemManager[5412]:  [1658908789.113728] [modem0] simple
connect started...

ModemManager[5412]:  [1658908789.129582] [modem0] state changed
(connecting -> connected)

"There seems to be an issue with data connection observed later though.
MM is triggering PDP connection request and modem is responding
with error. Need to be analysed from modem end what is the issue."

ModemManager[5412]:  [1658908877.516999] [modem1/bearer3]
connection attempt #1 failed: Unknown error

ModemManager[5412]:  [1658908877.613880] [modem1/bearer3]
connection attempt #2 failed: Unknown error

ModemManager[5412]:  [1658908877.717007] [modem1/bearer3]
connection attempt #3 failed: Unknown error

ModemManager[5412]:  [1658908877.821648] [modem1/bearer3]
connection attempt #4 failed: Unknown error

ModemManager[5412]:  [1658908877.933048] [modem1/bearer4]
connection attempt #1 failed: Unknown error

ModemManager[5412]:  [1658908877.989101] [modem1/bearer5]
connection attempt #1 failed: Unknown error

ModemManager[5412]:  [1658908878.073209] [modem1/bearer6]
connection attempt #1 failed: Unknown error

ModemManager[5412]:  [1658908878.173125] [modem1/bearer4]
connection attempt #2 failed: Unknown error

ModemManager[5412]:  [1658908878.253013] [modem1/bearer5]
connection attempt #2 failed: Unknown error

ModemManager[5412]:  [1658908878.333056] [modem1/bearer6]
connection attempt #2 failed: Unknown error

ModemManager[5412]:  [1658908878.440927] [modem1/bearer4]
connection attempt #3 failed: Unknown error

ModemManager[5412]:  [1658908878.521164] [modem1/bearer5]
connection attempt #3 failed: Unknown error

ModemManager[5412]:  [1658908878.601119] [modem1/bearer6]
connection attempt #3 failed: Unknown error

ModemManager[5412]:  [1658908878.684948] [modem1/bearer4]
connection attempt #4 failed: Unknown error

ModemManager[5412]:  

[Kernel-packages] [Bug 1978745] [NEW] Need to delete existing APN profiles in Mobile broadband GUI to connect to cellular

2022-06-14 Thread Grace Icay
Public bug reported:

[Description]
During initial setup, user needs to delete all the existing APN profiles listed 
in the Mobile broadband GUI and create a new one in order to connect to cellular

[Expected results]
If an APN profile of the current sim is already existing in the mobile 
broadband GUI, system should be able to connect to cellular by using the 
existing profile

[Actual results]
If an APN profile of the current sim being used is already existing in the 
mobile broadband GUI, the system fails to connect using the existing profile.

[Steps to reproduce]
1. Create the APN profile for the sim card to be used.
2. Turn off the system and insert the sim card into the sim card slot.
3. Turn on the system and enter the password (if needed). Boot to OS.
4. Connect to cellular by selecting "Mobile broadband" under the system tray 
and selecting the name of the APN profile previously created. Notice that 
connection is unable to be established ==> PROBLEM

[Workaround]
Delete all existing APN profiles and create a new APN profile.

Ubuntu release version: Ubuntu 20.04.4 LTS
Kernel version: 5.15.0-33-generic (hwe-kernel)

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.15.0-33-generic 5.15.0-33.34~20.04.1
ProcVersionSignature: Ubuntu 5.15.0-33.34~20.04.1-generic 5.15.30
Uname: Linux 5.15.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 15 10:03:28 2022
InstallationDate: Installed on 2022-06-01 (13 days ago)
InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
SourcePackage: linux-signed-hwe-5.15
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-signed-hwe-5.15 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal third-party-packages

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Title:
  Need to delete existing APN profiles in Mobile broadband GUI to
  connect to cellular

Status in linux-signed-hwe-5.15 package in Ubuntu:
  New

Bug description:
  [Description]
  During initial setup, user needs to delete all the existing APN profiles 
listed in the Mobile broadband GUI and create a new one in order to connect to 
cellular

  [Expected results]
  If an APN profile of the current sim is already existing in the mobile 
broadband GUI, system should be able to connect to cellular by using the 
existing profile

  [Actual results]
  If an APN profile of the current sim being used is already existing in the 
mobile broadband GUI, the system fails to connect using the existing profile.

  [Steps to reproduce]
  1. Create the APN profile for the sim card to be used.
  2. Turn off the system and insert the sim card into the sim card slot.
  3. Turn on the system and enter the password (if needed). Boot to OS.
  4. Connect to cellular by selecting "Mobile broadband" under the system tray 
and selecting the name of the APN profile previously created. Notice that 
connection is unable to be established ==> PROBLEM

  [Workaround]
  Delete all existing APN profiles and create a new APN profile.

  Ubuntu release version: Ubuntu 20.04.4 LTS
  Kernel version: 5.15.0-33-generic (hwe-kernel)

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.15.0-33-generic 5.15.0-33.34~20.04.1
  ProcVersionSignature: Ubuntu 5.15.0-33.34~20.04.1-generic 5.15.30
  Uname: Linux 5.15.0-33-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.24
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 15 10:03:28 2022
  InstallationDate: Installed on 2022-06-01 (13 days ago)
  InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
  SourcePackage: linux-signed-hwe-5.15
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1888164] Re: Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

2020-07-19 Thread Grace Icay
I'm attaching the captured btsnoop logs

** Description changed:

  Expected behavior:
  1.Pressing the “Cancel” button during device pairing should close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing should re-open 
the pairing code prompt
  
  Problem:
  1.Pressing the “Cancel” button during device pairing does not close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing does not show 
the pairing code prompt.
  
  Steps:
  1.Turn on the system’s Bluetooth (usually turned on by default on boot)
  2.Try to pair the system with the BT Keyboard via the Bluetooth Settings 
UI
  3.When the pairing code prompt appears, input the wrong code and press 
enter. This should generate a new code
  4.Press “Cancel” on the pairing code prompt. Notice that the cancel 
button is not working.
  5.Press the Esc button on the system’s keyboard. This should close the 
pairing code prompt.
  6.Try re-pairing the system with the BT Keyboard via the Bluetooth 
Settings UI.
  7.Notice that the connection is loading but the pairing code prompt does 
not reappear. The system and the BT keyboard cannot be re-paired.
  
  Workaround:
  1.When a new code is generated in Step 3, input the correct code. This 
would successfully pair the system and the BT keyboard.
  2.Try rebooting the system after Step 7 to recover the connection.
  
  Notes:
  - Keyboards tested:
-   > ThinkPad Compact Bluetooth Keyboard
-   > Microsoft Designer Keyboard
+   > ThinkPad Compact Bluetooth Keyboard
+   > Microsoft Designer Keyboard
  - Issue does not happen in Windows OS
+ - I have reported this issue to Intel and they didn't see any error from 
the connection logs. We are suspecting that this has to do with the Bluetooth 
UI instead.

** Package changed: bluez (Ubuntu) => gnome-bluetooth (Ubuntu)

** Attachment added: "btsnoop logs"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1888164/+attachment/5394187/+files/new_ubuntu_btsnoop.log

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1888164

Title:
  Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

Status in gnome-bluetooth package in Ubuntu:
  New

Bug description:
  Expected behavior:
  1.Pressing the “Cancel” button during device pairing should close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing should re-open 
the pairing code prompt

  Problem:
  1.Pressing the “Cancel” button during device pairing does not close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing does not show 
the pairing code prompt.

  Steps:
  1.Turn on the system’s Bluetooth (usually turned on by default on boot)
  2.Try to pair the system with the BT Keyboard via the Bluetooth Settings 
UI
  3.When the pairing code prompt appears, input the wrong code and press 
enter. This should generate a new code
  4.Press “Cancel” on the pairing code prompt. Notice that the cancel 
button is not working.
  5.Press the Esc button on the system’s keyboard. This should close the 
pairing code prompt.
  6.Try re-pairing the system with the BT Keyboard via the Bluetooth 
Settings UI.
  7.Notice that the connection is loading but the pairing code prompt does 
not reappear. The system and the BT keyboard cannot be re-paired.

  Workaround:
  1.When a new code is generated in Step 3, input the correct code. This 
would successfully pair the system and the BT keyboard.
  2.Try rebooting the system after Step 7 to recover the connection.

  Notes:
  - Keyboards tested:
    > ThinkPad Compact Bluetooth Keyboard
    > Microsoft Designer Keyboard
  - Issue does not happen in Windows OS
  - I have reported this issue to Intel and they didn't see any error from 
the connection logs. We are suspecting that this has to do with the Bluetooth 
UI instead.
  - Bluez version: 5.53

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1888164] [NEW] Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

2020-07-19 Thread Grace Icay
Public bug reported:

Expected behavior:
1.  Pressing the “Cancel” button during device pairing should close the 
pairing code prompt
2.  Re-pairing BT keyboard after cancelling initial pairing should re-open 
the pairing code prompt

Problem:
1.  Pressing the “Cancel” button during device pairing does not close the 
pairing code prompt
2.  Re-pairing BT keyboard after cancelling initial pairing does not show 
the pairing code prompt.

Steps:
1.  Turn on the system’s Bluetooth (usually turned on by default on boot)
2.  Try to pair the system with the BT Keyboard via the Bluetooth Settings 
UI
3.  When the pairing code prompt appears, input the wrong code and press 
enter. This should generate a new code
4.  Press “Cancel” on the pairing code prompt. Notice that the cancel 
button is not working.
5.  Press the Esc button on the system’s keyboard. This should close the 
pairing code prompt.
6.  Try re-pairing the system with the BT Keyboard via the Bluetooth 
Settings UI.
7.  Notice that the connection is loading but the pairing code prompt does 
not reappear. The system and the BT keyboard cannot be re-paired.

Workaround:
1.  When a new code is generated in Step 3, input the correct code. This 
would successfully pair the system and the BT keyboard.
2.  Try rebooting the system after Step 7 to recover the connection.

Notes:
-   Keyboards tested:
  > ThinkPad Compact Bluetooth Keyboard
  > Microsoft Designer Keyboard
-   Issue does not happen in Windows OS

** Affects: bluez (Ubuntu)
 Importance: Undecided
 Status: New

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1888164

Title:
  Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

Status in bluez package in Ubuntu:
  New

Bug description:
  Expected behavior:
  1.Pressing the “Cancel” button during device pairing should close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing should re-open 
the pairing code prompt

  Problem:
  1.Pressing the “Cancel” button during device pairing does not close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing does not show 
the pairing code prompt.

  Steps:
  1.Turn on the system’s Bluetooth (usually turned on by default on boot)
  2.Try to pair the system with the BT Keyboard via the Bluetooth Settings 
UI
  3.When the pairing code prompt appears, input the wrong code and press 
enter. This should generate a new code
  4.Press “Cancel” on the pairing code prompt. Notice that the cancel 
button is not working.
  5.Press the Esc button on the system’s keyboard. This should close the 
pairing code prompt.
  6.Try re-pairing the system with the BT Keyboard via the Bluetooth 
Settings UI.
  7.Notice that the connection is loading but the pairing code prompt does 
not reappear. The system and the BT keyboard cannot be re-paired.

  Workaround:
  1.When a new code is generated in Step 3, input the correct code. This 
would successfully pair the system and the BT keyboard.
  2.Try rebooting the system after Step 7 to recover the connection.

  Notes:
  - Keyboards tested:
> ThinkPad Compact Bluetooth Keyboard
> Microsoft Designer Keyboard
  - Issue does not happen in Windows OS

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1879438] Re: bluetooth file transfer via bluetooth UI is too slow

2020-06-17 Thread Grace Icay
Hi @Sebastien, sorry for the late reply.

I have reported the bug on bugzilla:
https://bugzilla.kernel.org/show_bug.cgi?id=208227

** Bug watch added: Linux Kernel Bug Tracker #208227
   https://bugzilla.kernel.org/show_bug.cgi?id=208227

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Title:
  bluetooth file transfer via bluetooth UI is too slow

Status in bluez package in Ubuntu:
  New

Bug description:
  OS: Ubuntu 20.04
  Kernel: 5.4.0-31-generic

  When using the UI to connect and transfer the file form one machine to
  another machine, BASIC mode is getting selected in the L2CAP
  configuration and continuous scan is not going on in both sides. the
  L2CAP MTU size is also in 672, which is very small. Even with the
  patch applied by Intel, it does not increase the TPT because the UI
  always selects BASIC mode.

  Sample File transfer duration:

  sending - (8MB) 5min 18s
  sending - (12MB) 7min36s
  receiving - (8MB) 4min 8s
  receiving - (12MB) 5min 48s

  **This issue was also observed in Ubuntu 18.04 OS

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
  Uname: Linux 5.4.0-31-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 19 14:46:11 2020
  InstallationDate: Installed on 2020-05-19 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: LENOVO 20U9SITR39
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=6716936f-20b8-4840-8a75-00f4279d9062 ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N2WET11C (1.01C )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20U9SITR39
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN2WET11C(1.01C):bd02/12/2020:svnLENOVO:pn20U9SITR39:pvrThinkPadX1CarbonGen8:rvnLENOVO:rn20U9SITR39:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon Gen 8
  dmi.product.name: 20U9SITR39
  dmi.product.sku: LENOVO_MT_20U9_BU_Think_FM_ThinkPad X1 Carbon Gen 8
  dmi.product.version: ThinkPad X1 Carbon Gen 8
  dmi.sys.vendor: LENOVO
  hciconfig:
   hci0:Type: Primary  Bus: USB
BD Address: D8:3B:BF:7A:E4:22  ACL MTU: 1021:4  SCO MTU: 96:6
UP RUNNING 
RX bytes:22494299 acl:63654 sco:0 events:77112 errors:0
TX bytes:45158198 acl:65574 sco:0 commands:7661 errors:0

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+subscriptions

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[Kernel-packages] [Bug 1879438] Re: bluetooth file transfer via bluetooth UI is too slow

2020-05-19 Thread Grace Icay
** Attachment added: "logs for file transfer (sending)"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+attachment/5373901/+files/btsnoop.log

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1879438

Title:
  bluetooth file transfer via bluetooth UI is too slow

Status in bluez package in Ubuntu:
  New

Bug description:
  OS: Ubuntu 20.04
  Kernel: 5.4.0-31-generic

  When using the UI to connect and transfer the file form one machine to
  another machine, BASIC mode is getting selected in the L2CAP
  configuration and continuous scan is not going on in both sides. the
  L2CAP MTU size is also in 672, which is very small. Even with the
  patch applied by Intel, it does not increase the TPT because the UI
  always selects BASIC mode.

  Sample File transfer duration:

  sending - (8MB) 5min 18s
  sending - (12MB) 7min36s
  receiving - (8MB) 4min 8s
  receiving - (12MB) 5min 48s

  **This issue was also observed in Ubuntu 18.04 OS

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
  Uname: Linux 5.4.0-31-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 19 14:46:11 2020
  InstallationDate: Installed on 2020-05-19 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: LENOVO 20U9SITR39
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=6716936f-20b8-4840-8a75-00f4279d9062 ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N2WET11C (1.01C )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20U9SITR39
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN2WET11C(1.01C):bd02/12/2020:svnLENOVO:pn20U9SITR39:pvrThinkPadX1CarbonGen8:rvnLENOVO:rn20U9SITR39:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon Gen 8
  dmi.product.name: 20U9SITR39
  dmi.product.sku: LENOVO_MT_20U9_BU_Think_FM_ThinkPad X1 Carbon Gen 8
  dmi.product.version: ThinkPad X1 Carbon Gen 8
  dmi.sys.vendor: LENOVO
  hciconfig:
   hci0:Type: Primary  Bus: USB
BD Address: D8:3B:BF:7A:E4:22  ACL MTU: 1021:4  SCO MTU: 96:6
UP RUNNING 
RX bytes:22494299 acl:63654 sco:0 events:77112 errors:0
TX bytes:45158198 acl:65574 sco:0 commands:7661 errors:0

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+subscriptions

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[Kernel-packages] [Bug 1879438] [NEW] bluetooth file transfer via bluetooth UI is too slow

2020-05-19 Thread Grace Icay
Public bug reported:

OS: Ubuntu 20.04
Kernel: 5.4.0-31-generic

When using the UI to connect and transfer the file form one machine to
another machine, BASIC mode is getting selected in the L2CAP
configuration and continuous scan is not going on in both sides. the
L2CAP MTU size is also in 672, which is very small. Even with the patch
applied by Intel, it does not increase the TPT because the UI always
selects BASIC mode.

Sample File transfer duration:

sending - (8MB) 5min 18s
sending - (12MB) 7min36s
receiving - (8MB) 4min 8s
receiving - (12MB) 5min 48s

**This issue was also observed in Ubuntu 18.04 OS

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 19 14:46:11 2020
InstallationDate: Installed on 2020-05-19 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: LENOVO 20U9SITR39
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=6716936f-20b8-4840-8a75-00f4279d9062 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: N2WET11C (1.01C )
dmi.board.asset.tag: Not Available
dmi.board.name: 20U9SITR39
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: 
dmi:bvnLENOVO:bvrN2WET11C(1.01C):bd02/12/2020:svnLENOVO:pn20U9SITR39:pvrThinkPadX1CarbonGen8:rvnLENOVO:rn20U9SITR39:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon Gen 8
dmi.product.name: 20U9SITR39
dmi.product.sku: LENOVO_MT_20U9_BU_Think_FM_ThinkPad X1 Carbon Gen 8
dmi.product.version: ThinkPad X1 Carbon Gen 8
dmi.sys.vendor: LENOVO
hciconfig:
 hci0:  Type: Primary  Bus: USB
BD Address: D8:3B:BF:7A:E4:22  ACL MTU: 1021:4  SCO MTU: 96:6
UP RUNNING 
RX bytes:22494299 acl:63654 sco:0 events:77112 errors:0
TX bytes:45158198 acl:65574 sco:0 commands:7661 errors:0

** Affects: bluez (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1879438

Title:
  bluetooth file transfer via bluetooth UI is too slow

Status in bluez package in Ubuntu:
  New

Bug description:
  OS: Ubuntu 20.04
  Kernel: 5.4.0-31-generic

  When using the UI to connect and transfer the file form one machine to
  another machine, BASIC mode is getting selected in the L2CAP
  configuration and continuous scan is not going on in both sides. the
  L2CAP MTU size is also in 672, which is very small. Even with the
  patch applied by Intel, it does not increase the TPT because the UI
  always selects BASIC mode.

  Sample File transfer duration:

  sending - (8MB) 5min 18s
  sending - (12MB) 7min36s
  receiving - (8MB) 4min 8s
  receiving - (12MB) 5min 48s

  **This issue was also observed in Ubuntu 18.04 OS

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
  Uname: Linux 5.4.0-31-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 19 14:46:11 2020
  InstallationDate: Installed on 2020-05-19 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: LENOVO 20U9SITR39
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=6716936f-20b8-4840-8a75-00f4279d9062 ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N2WET11C (1.01C )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20U9SITR39
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN2WET11C(1.01C):bd02/12/2020:svnLENOVO:pn20U9SITR39:pvrThinkPadX1CarbonGen8:rvnLENOVO:rn20U9SITR39:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon Gen 8
  dmi.product.name: 20U9SITR39
  dmi.product.sku: LENOVO_MT_20U9_BU_Think_FM_ThinkPad X1 Carbon Gen 8
  dmi.product.version: ThinkPad X1 Carbon Gen 8
  dmi.sys.vendor: LENOVO
  hciconfig:
   hci0:Type: Primary  Bus: USB
BD Address: D8:3B:BF:7A:E4:22  ACL MTU: 1021:4  SCO MTU: 96:6
UP 

[Kernel-packages] [Bug 1879438] Re: bluetooth file transfer via bluetooth UI is too slow

2020-05-19 Thread Grace Icay
** Attachment added: "logs for file transfer (receiving)"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+attachment/5373902/+files/btsnoop_receive.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1879438

Title:
  bluetooth file transfer via bluetooth UI is too slow

Status in bluez package in Ubuntu:
  New

Bug description:
  OS: Ubuntu 20.04
  Kernel: 5.4.0-31-generic

  When using the UI to connect and transfer the file form one machine to
  another machine, BASIC mode is getting selected in the L2CAP
  configuration and continuous scan is not going on in both sides. the
  L2CAP MTU size is also in 672, which is very small. Even with the
  patch applied by Intel, it does not increase the TPT because the UI
  always selects BASIC mode.

  Sample File transfer duration:

  sending - (8MB) 5min 18s
  sending - (12MB) 7min36s
  receiving - (8MB) 4min 8s
  receiving - (12MB) 5min 48s

  **This issue was also observed in Ubuntu 18.04 OS

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
  Uname: Linux 5.4.0-31-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 19 14:46:11 2020
  InstallationDate: Installed on 2020-05-19 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: LENOVO 20U9SITR39
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=6716936f-20b8-4840-8a75-00f4279d9062 ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N2WET11C (1.01C )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20U9SITR39
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN2WET11C(1.01C):bd02/12/2020:svnLENOVO:pn20U9SITR39:pvrThinkPadX1CarbonGen8:rvnLENOVO:rn20U9SITR39:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon Gen 8
  dmi.product.name: 20U9SITR39
  dmi.product.sku: LENOVO_MT_20U9_BU_Think_FM_ThinkPad X1 Carbon Gen 8
  dmi.product.version: ThinkPad X1 Carbon Gen 8
  dmi.sys.vendor: LENOVO
  hciconfig:
   hci0:Type: Primary  Bus: USB
BD Address: D8:3B:BF:7A:E4:22  ACL MTU: 1021:4  SCO MTU: 96:6
UP RUNNING 
RX bytes:22494299 acl:63654 sco:0 events:77112 errors:0
TX bytes:45158198 acl:65574 sco:0 commands:7661 errors:0

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+subscriptions

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[Kernel-packages] [Bug 1850886] Re: Auto-rotate is not working properly when system is booted up while not in its regular orientation

2019-11-05 Thread Grace Icay
Hi Bin,

Ok, I'll take note of this. Thank you very much!

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1850886

Title:
  Auto-rotate is not working properly when system is booted up while not
  in its regular orientation

Status in GNOME Shell:
  New
Status in linux-meta-oem package in Ubuntu:
  Confirmed

Bug description:
  [RELEASE VERSION]
  Description:  Ubuntu 18.04.3 LTS
  Release:  18.04

  [PACKAGE VERSION]
  linux-oem:
Installed: 4.15.0.1057.61
Candidate: 4.15.0.1057.61
Version table:
   *** 4.15.0.1057.61 500
  500 http://jp.archive.ubuntu.com/ubuntu bionic-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   4.15.0.1004.2 500
  500 http://jp.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

  [EXPECTED OUTPUT]
  Upon boot up with auto-rotation enabled, display should show the proper 
screen orientation of the system accordingly

  [ACTUAL OUTPUT]
  Auto-rotation is not working properly when system is booted up while not in 
its regular orientation

  [STEPS]
  1. Make sure auto-rotation is enabled on the system
  2. Before turning the system on, put it on tablet mode, with the inverted 
landscape rotation (the top part/the part with the camera is adjacent to the 
surface). The system should follow this orientation when the login screen 
appears.
  3. Login to the system
  4. Switch to the clam shell mode. The display suddenly becomes inverted/the 
opposite direction of the expected output.
  5. Switch back to the tablet mode. The display also ends up being inverted/in 
the opposite direction of the expected output

  [REMARKS]
  *Using WHL
  *The system seems to be setting the orientation according to the orientation 
during boot up

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-oem 4.15.0.1057.61
  ProcVersionSignature: Ubuntu 5.0.0-1024.27-oem-osp1 5.0.21
  Uname: Linux 5.0.0-1024-oem-osp1 x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Nov  1 14:23:14 2019
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   
canonical-oem-sutton-bionic-amd64-20190722-12+sutton-dijkstra-bionic-amd64+iso
  InstallationDate: Installed on 2019-07-25 (98 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190722-05:40
  SourcePackage: linux-meta-oem
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-shell/+bug/1850886/+subscriptions

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[Kernel-packages] [Bug 1850886] Re: Auto-rotate is not working properly when system is booted up while not in its regular orientation

2019-11-05 Thread Grace Icay
Hi Bin Li,

Thanks for the updates. Could you specify a target date for the bug fix?

Thank you!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-meta-oem in Ubuntu.
https://bugs.launchpad.net/bugs/1850886

Title:
  Auto-rotate is not working properly when system is booted up while not
  in its regular orientation

Status in GNOME Shell:
  New
Status in linux-meta-oem package in Ubuntu:
  Confirmed

Bug description:
  [RELEASE VERSION]
  Description:  Ubuntu 18.04.3 LTS
  Release:  18.04

  [PACKAGE VERSION]
  linux-oem:
Installed: 4.15.0.1057.61
Candidate: 4.15.0.1057.61
Version table:
   *** 4.15.0.1057.61 500
  500 http://jp.archive.ubuntu.com/ubuntu bionic-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   4.15.0.1004.2 500
  500 http://jp.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

  [EXPECTED OUTPUT]
  Upon boot up with auto-rotation enabled, display should show the proper 
screen orientation of the system accordingly

  [ACTUAL OUTPUT]
  Auto-rotation is not working properly when system is booted up while not in 
its regular orientation

  [STEPS]
  1. Make sure auto-rotation is enabled on the system
  2. Before turning the system on, put it on tablet mode, with the inverted 
landscape rotation (the top part/the part with the camera is adjacent to the 
surface). The system should follow this orientation when the login screen 
appears.
  3. Login to the system
  4. Switch to the clam shell mode. The display suddenly becomes inverted/the 
opposite direction of the expected output.
  5. Switch back to the tablet mode. The display also ends up being inverted/in 
the opposite direction of the expected output

  [REMARKS]
  *Using WHL
  *The system seems to be setting the orientation according to the orientation 
during boot up

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-oem 4.15.0.1057.61
  ProcVersionSignature: Ubuntu 5.0.0-1024.27-oem-osp1 5.0.21
  Uname: Linux 5.0.0-1024-oem-osp1 x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Nov  1 14:23:14 2019
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   
canonical-oem-sutton-bionic-amd64-20190722-12+sutton-dijkstra-bionic-amd64+iso
  InstallationDate: Installed on 2019-07-25 (98 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190722-05:40
  SourcePackage: linux-meta-oem
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1850886] [NEW] Auto-rotate is not working properly when system is booted up while not in its regular orientation

2019-10-31 Thread Grace Icay
Public bug reported:

[RELEASE VERSION]
Description:Ubuntu 18.04.3 LTS
Release:18.04

[PACKAGE VERSION]
linux-oem:
  Installed: 4.15.0.1057.61
  Candidate: 4.15.0.1057.61
  Version table:
 *** 4.15.0.1057.61 500
500 http://jp.archive.ubuntu.com/ubuntu bionic-updates/main amd64 
Packages
500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 
Packages
100 /var/lib/dpkg/status
 4.15.0.1004.2 500
500 http://jp.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

[EXPECTED OUTPUT]
Upon boot up with auto-rotation enabled, display should show the proper screen 
orientation of the system accordingly

[ACTUAL OUTPUT]
Auto-rotation is not working properly when system is booted up while not in its 
regular orientation

[STEPS]
1. Make sure auto-rotation is enabled on the system
2. Before turning the system on, put it on tablet mode, with the inverted 
landscape rotation (the top part/the part with the camera is adjacent to the 
surface). The system should follow this orientation when the login screen 
appears.
3. Login to the system
4. Switch to the clam shell mode. The display suddenly becomes inverted/the 
opposite direction of the expected output.
5. Switch back to the tablet mode. The display also ends up being inverted/in 
the opposite direction of the expected output

[REMARKS]
*Using WHL
*The system seems to be setting the orientation according to the orientation 
during boot up

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-oem 4.15.0.1057.61
ProcVersionSignature: Ubuntu 5.0.0-1024.27-oem-osp1 5.0.21
Uname: Linux 5.0.0-1024-oem-osp1 x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov  1 14:23:14 2019
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-sutton-bionic-amd64-20190722-12+sutton-dijkstra-bionic-amd64+iso
InstallationDate: Installed on 2019-07-25 (98 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190722-05:40
SourcePackage: linux-meta-oem
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-meta-oem (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic third-party-packages

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-meta-oem in Ubuntu.
https://bugs.launchpad.net/bugs/1850886

Title:
  Auto-rotate is not working properly when system is booted up while not
  in its regular orientation

Status in linux-meta-oem package in Ubuntu:
  New

Bug description:
  [RELEASE VERSION]
  Description:  Ubuntu 18.04.3 LTS
  Release:  18.04

  [PACKAGE VERSION]
  linux-oem:
Installed: 4.15.0.1057.61
Candidate: 4.15.0.1057.61
Version table:
   *** 4.15.0.1057.61 500
  500 http://jp.archive.ubuntu.com/ubuntu bionic-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   4.15.0.1004.2 500
  500 http://jp.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

  [EXPECTED OUTPUT]
  Upon boot up with auto-rotation enabled, display should show the proper 
screen orientation of the system accordingly

  [ACTUAL OUTPUT]
  Auto-rotation is not working properly when system is booted up while not in 
its regular orientation

  [STEPS]
  1. Make sure auto-rotation is enabled on the system
  2. Before turning the system on, put it on tablet mode, with the inverted 
landscape rotation (the top part/the part with the camera is adjacent to the 
surface). The system should follow this orientation when the login screen 
appears.
  3. Login to the system
  4. Switch to the clam shell mode. The display suddenly becomes inverted/the 
opposite direction of the expected output.
  5. Switch back to the tablet mode. The display also ends up being inverted/in 
the opposite direction of the expected output

  [REMARKS]
  *Using WHL
  *The system seems to be setting the orientation according to the orientation 
during boot up

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-oem 4.15.0.1057.61
  ProcVersionSignature: Ubuntu 5.0.0-1024.27-oem-osp1 5.0.21
  Uname: Linux 5.0.0-1024-oem-osp1 x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Nov  1 14:23:14 2019
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   
canonical-oem-sutton-bionic-amd64-20190722-12+sutton-dijkstra-bionic-amd64+iso
  InstallationDate: Installed on 2019-07-25 (98 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190722-05:40
  SourcePackage: linux-meta-oem
  UpgradeStatus: No upgrade log