[Kernel-packages] [Bug 1814925] Re: Bluetooth mouse stops responding after extended deep sleep
Dell OEM image with updated kernel has the qca\qca6174 fix. I reloaded the dell image and have not been able to reproduce this issue with LE BT mouses. I will let it run and confirm. So it looks like the issue is just with the generic image not dell image. non-oem. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1814925 Title: Bluetooth mouse stops responding after extended deep sleep Status in bluez package in Ubuntu: Confirmed Bug description: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso Bluetooth mouse tested with HP X4b BT Last mouse stops responding after long extended deep sleep (24-48 hours). Bluetooth settings window which initially reported Bluetooth as connected now shows disconnected. Pushing the button within the settings window to reconnect takes me back to off. Switching back to on and off keeps bringing me back to off unless I reboot the device and or turn off the mouse via the underneath portion of the BT device. Demsg logs shows an extremely large number of "Bluetooth: hci:0 last event is not cmd complete (0x0f)" Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: bluez 5.48-0ubuntu3.1 XPS 13 9370 bios 1.6.3 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 Date: Wed Feb 6 10:16:07 2019 InstallationDate: Installed on 2019-01-03 (33 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. XPS 13 9370 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep initrdefi /acpi_override quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0H0VG3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0:Type: Primary Bus: USB BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8 UP RUNNING PSCAN ISCAN RX bytes:748157 acl:263 sco:0 events:22281 errors:0 TX bytes:15577 acl:124 sco:0 commands:1167 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1814925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1814925] Re: Bluetooth mouse stops responding after extended deep sleep
I am told by internal engineering the Qualcom fix below is being tested for this issue: https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux- firmware.git/commit/?id=2ddd8f0f33972a96f34722de6165ed88a6231f9d Can you get me more information about this and when it is being released? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1814925 Title: Bluetooth mouse stops responding after extended deep sleep Status in bluez package in Ubuntu: Confirmed Bug description: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso Bluetooth mouse tested with HP X4b BT Last mouse stops responding after long extended deep sleep (24-48 hours). Bluetooth settings window which initially reported Bluetooth as connected now shows disconnected. Pushing the button within the settings window to reconnect takes me back to off. Switching back to on and off keeps bringing me back to off unless I reboot the device and or turn off the mouse via the underneath portion of the BT device. Demsg logs shows an extremely large number of "Bluetooth: hci:0 last event is not cmd complete (0x0f)" Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: bluez 5.48-0ubuntu3.1 XPS 13 9370 bios 1.6.3 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 Date: Wed Feb 6 10:16:07 2019 InstallationDate: Installed on 2019-01-03 (33 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. XPS 13 9370 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep initrdefi /acpi_override quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0H0VG3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0:Type: Primary Bus: USB BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8 UP RUNNING PSCAN ISCAN RX bytes:748157 acl:263 sco:0 events:22281 errors:0 TX bytes:15577 acl:124 sco:0 commands:1167 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1814925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1814925] Re: Bluetooth mouse stops responding after extended deep sleep
More detailed information on this issue is below: The customer has Ubuntu OEM through Dell. The laptop goes into deep sleep over night and they can no longer use their BT devices. You click on bt via GUI and try to toggle on and it looks like it is doing something and goes right back to off. BIOS 1.6.3 XPS 13 9370 Ubuntu 18.04- Kernel 4.15.0-43-generic Lspci shows 02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32) lsusb Bus 001 Device 005: ID 0489:e0a2 Foxconn / Hon Hai Bluetooth show Controller 9C:B6:D0:8D:D2:C8 (public) Name: dell-XPS-13-9370 Alias: dell-XPS-13-9370 Class: 0x001c010c Powered: yes Discoverable: yes Pairable: yes UUID: Headset AG(1112--1000-8000-00805f9b34fb) UUID: Generic Attribute Profile (1801--1000-8000-00805f9b34fb) UUID: A/V Remote Control(110e--1000-8000-00805f9b34fb) UUID: OBEX File Transfer(1106--1000-8000-00805f9b34fb) UUID: Generic Access Profile(1800--1000-8000-00805f9b34fb) UUID: OBEX Object Push (1105--1000-8000-00805f9b34fb) UUID: PnP Information (1200--1000-8000-00805f9b34fb) UUID: A/V Remote Control Target (110c--1000-8000-00805f9b34fb) UUID: IrMC Sync (1104--1000-8000-00805f9b34fb) UUID: Audio Source (110a--1000-8000-00805f9b34fb) UUID: Audio Sink(110b--1000-8000-00805f9b34fb) UUID: Vendor specific (5005--1000-8000-0002ee01) UUID: Message Notification Se.. (1133--1000-8000-00805f9b34fb) UUID: Phonebook Access Server (112f--1000-8000-00805f9b34fb) UUID: Message Access Server (1132--1000-8000-00805f9b34fb) UUID: Headset (1108--1000-8000-00805f9b34fb) Modalias: usb:v1D6Bp0246d0530 Discovering: yes ... [HP Bluetooth Mouse X4000b]# list Controller 9C:B6:D0:8D:D2:C8 dell-XPS-13-9370 [default] rtlwifi_new$ hciconfig -a hci0:Type: Primary Bus: USB BD Address: 9C:B6:D0:8D:D2:C8 ACL MTU: 1024:8 SCO MTU: 50:8 UP RUNNING PSCAN ISCAN INQUIRY RX bytes:1189167 acl:6900 sco:0 events:36422 errors:0 TX bytes:31398 acl:80 sco:0 commands:3310 errors:0 Features: 0xff 0xfe 0x8f 0xfe 0xd8 0x3f 0x5b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH HOLD SNIFF Link mode: SLAVE ACCEPT Name: 'dell-XPS-13-9370' Class: 0x1c010c Service Classes: Rendering, Capturing, Object Transfer Device Class: Computer, Laptop HCI Version: 4.2 (0x8) Revision: 0x0 LMP Version: 4.2 (0x8) Subversion: 0x25a Manufacturer: Qualcomm (29) dell@dell-XPS-13-9370:~/rtlwifi_new$ lsusb Bus 001 Device 005: ID 0489:e0a2 Foxconn / Hon Hai lsusb -v -d 0489:e0a2 Bus 001 Device 005: ID 0489:e0a2 Foxconn / Hon Hai Couldn't open device, some information will be missing Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 224 Wireless bDeviceSubClass 1 Radio Frequency bDeviceProtocol 1 Bluetooth bMaxPacketSize064 idVendor 0x0489 Foxconn / Hon Hai idProduct 0xe0a2 bcdDevice0.01 iManufacturer 0 iProduct0 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 177 bNumInterfaces 2 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 0 bNumEndpoints 3 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Endpoint Descriptor: bLength 7 bD
[Kernel-packages] [Bug 1813208] Re: Paired bluetooth mice irregularities after resume from suspend
*** This bug is a duplicate of bug 1814925 *** https://bugs.launchpad.net/bugs/1814925 running ubuntu-bug bluez; I received a new bug id 1814925. These bugs are all related. ** This bug has been marked a duplicate of bug 1814925 Bluetooth mouse stops responding after extended deep sleep -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1813208 Title: Paired bluetooth mice irregularities after resume from suspend Status in bluez package in Ubuntu: Incomplete Bug description: System model: Dell XPS 9370 Killer Wireless 1435 Ubuntu Dell OEM - 18.04.1 LTS If a Bluetooth device is paired while system is in suspend, upon resuming the system's Bluetooth functionality will intermittently be lost whereas the expectation is the functionality would resume as before. Bluetooth functionality can be restored by restarting system, entering BIOS, and then exiting BIOS even if nothing is changed. Standard reboots without entering BIOS will not restore Bluetooth functionality. Note: Sometimes Wireless is missing as well, but that can be restored through normal reboots without going into BIOS. Tested on XPS 9370 with Ubuntu 18.04 Dell OEM clean install. Issue was observed to occur with both of the following devices: HP x4000b Bluetooth mouse Logitech G603 Bluetooth mouse Issue does not seem to occur if system is only allowed to suspend for a short time, issue only occurred if system was left in suspend overnight. Issue observed to occur both on battery and AC power, power source did not seem to affect the issue. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1813208/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1814925] Re: Bluetooth mouse stops responding after extended deep sleep
** Description changed: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso - Bluetotth mouse tested with HP X4b BT Last mouse stops responding + Bluetooth mouse tested with HP X4b BT Last mouse stops responding after long extended deep sleep (24-48 hours). Bluetooth settings window which initially reported Bluetooth as connected now shows disconnected. Pushing the button within the settings window to reconnect takes me back to off. Switching back to on and off keeps bringing me back to off unless I reboot the device and or turn off the mouse via the underneath portion of the BT device. Demsg logs shows an extremely large number of "Bluetooth: hci:0 last event is not cmd complete (0x0f)" Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: bluez 5.48-0ubuntu3.1 XPS 13 9370 bios 1.6.3 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 Date: Wed Feb 6 10:16:07 2019 InstallationDate: Installed on 2019-01-03 (33 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. XPS 13 9370 ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep initrdefi /acpi_override quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0H0VG3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: - hci0:Type: Primary Bus: USB - BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8 - UP RUNNING PSCAN ISCAN - RX bytes:748157 acl:263 sco:0 events:22281 errors:0 - TX bytes:15577 acl:124 sco:0 commands:1167 errors:0 + hci0:Type: Primary Bus: USB + BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8 + UP RUNNING PSCAN ISCAN + RX bytes:748157 acl:263 sco:0 events:22281 errors:0 + TX bytes:15577 acl:124 sco:0 commands:1167 errors:0 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1814925 Title: Bluetooth mouse stops responding after extended deep sleep Status in bluez package in Ubuntu: Confirmed Bug description: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso Bluetooth mouse tested with HP X4b BT Last mouse stops responding after long extended deep sleep (24-48 hours). Bluetooth settings window which initially reported Bluetooth as connected now shows disconnected. Pushing the button within the settings window to reconnect takes me back to off. Switching back to on and off keeps bringing me back to off unless I reboot the device and or turn off the mouse via the underneath portion of the BT device. Demsg logs shows an extremely large number of "Bluetooth: hci:0 last event is not cmd complete (0x0f)" Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: bluez 5.48-0ubuntu3.1 XPS 13 9370 bios 1.6.3 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 Date: Wed Feb 6 10:16:07 2019 InstallationDate: Installed on 2019-01-03 (33 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. XPS 13 9370 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep initrdefi /acpi_override quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0H0VG3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellI
[Kernel-packages] [Bug 1814925] [NEW] Bluetooth mouse stops responding after extended deep sleep
Public bug reported: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso Bluetooth mouse tested with HP X4b BT Last mouse stops responding after long extended deep sleep (24-48 hours). Bluetooth settings window which initially reported Bluetooth as connected now shows disconnected. Pushing the button within the settings window to reconnect takes me back to off. Switching back to on and off keeps bringing me back to off unless I reboot the device and or turn off the mouse via the underneath portion of the BT device. Demsg logs shows an extremely large number of "Bluetooth: hci:0 last event is not cmd complete (0x0f)" Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: bluez 5.48-0ubuntu3.1 XPS 13 9370 bios 1.6.3 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 Date: Wed Feb 6 10:16:07 2019 InstallationDate: Installed on 2019-01-03 (33 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. XPS 13 9370 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep initrdefi /acpi_override quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0H0VG3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0: Type: Primary Bus: USB BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8 UP RUNNING PSCAN ISCAN RX bytes:748157 acl:263 sco:0 events:22281 errors:0 TX bytes:15577 acl:124 sco:0 commands:1167 errors:0 ** Affects: bluez (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1814925 Title: Bluetooth mouse stops responding after extended deep sleep Status in bluez package in Ubuntu: Confirmed Bug description: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso Bluetooth mouse tested with HP X4b BT Last mouse stops responding after long extended deep sleep (24-48 hours). Bluetooth settings window which initially reported Bluetooth as connected now shows disconnected. Pushing the button within the settings window to reconnect takes me back to off. Switching back to on and off keeps bringing me back to off unless I reboot the device and or turn off the mouse via the underneath portion of the BT device. Demsg logs shows an extremely large number of "Bluetooth: hci:0 last event is not cmd complete (0x0f)" Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: bluez 5.48-0ubuntu3.1 XPS 13 9370 bios 1.6.3 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 Date: Wed Feb 6 10:16:07 2019 InstallationDate: Installed on 2019-01-03 (33 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. XPS 13 9370 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep initrdefi /acpi_override quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0H0VG3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0:Type: Primary Bus: USB BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8 UP RUNNING PSCAN ISCAN RX bytes:748157 acl:263 sco:0 events:22281 errors:0 TX bytes:15577 acl:124 sco:0 commands:1167 errors:0 To manage n
[Kernel-packages] [Bug 1812446] Re: Bluetooth mouse stops responding after 24-48 hours of connectivity
*** This bug is a duplicate of bug 1814925 *** https://bugs.launchpad.net/bugs/1814925 running ubuntu-bug bluez; I received a new bug id 1814925. These bugs are all related. ** This bug has been marked a duplicate of bug 1814925 Bluetooth mouse stops responding after extended deep sleep -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1812446 Title: Bluetooth mouse stops responding after 24-48 hours of connectivity Status in bluez package in Ubuntu: Incomplete Bug description: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM ISO (for this model) -Bluetooth mouse (Tested with a HP x4000b BT Laser Mouse) stops responding after 1-2 days of being connected whereas the expectation is that the mouse would continue working normally -Bluetooth settings window will initially report Bluetooth is on when opened. -Switching away and back to the Bluetooth settings GUI will now show Bluetooth as disabled, and Settings GUI will lock up until system is restarted. o Settings window can be force closed and re-opened, but it will still be locked up on the Bluetooth tab -When moving the mouse or clicking any buttons in this state, the Bluetooth icon in the top right GNOME menu bar will briefly flash the Bluetooth icon but there is no actual mouse activity. -dmesg log shows an extremely large number of events “Bluetooth: hci0: last event is not cmd complete (0x0f)” To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1812446/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1812446] Re: Bluetooth mouse stops responding after 24-48 hours of connectivity
1813208 is a duplicate of this bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1812446 Title: Bluetooth mouse stops responding after 24-48 hours of connectivity Status in bluez package in Ubuntu: Incomplete Bug description: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM ISO (for this model) -Bluetooth mouse (Tested with a HP x4000b BT Laser Mouse) stops responding after 1-2 days of being connected whereas the expectation is that the mouse would continue working normally -Bluetooth settings window will initially report Bluetooth is on when opened. -Switching away and back to the Bluetooth settings GUI will now show Bluetooth as disabled, and Settings GUI will lock up until system is restarted. o Settings window can be force closed and re-opened, but it will still be locked up on the Bluetooth tab -When moving the mouse or clicking any buttons in this state, the Bluetooth icon in the top right GNOME menu bar will briefly flash the Bluetooth icon but there is no actual mouse activity. -dmesg log shows an extremely large number of events “Bluetooth: hci0: last event is not cmd complete (0x0f)” To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1812446/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1812446] Re: Bluetooth mouse stops responding after 24-48 hours of connectivity
Daniel, my name is Jill and I have the customer's capture so I have to run the apport-collect from the customer's system. Juan is our back line engineer that opened the case with you so we could have Canonical and Dell collaborate. If this is not correct. How can I get you the data? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1812446 Title: Bluetooth mouse stops responding after 24-48 hours of connectivity Status in bluez package in Ubuntu: Incomplete Bug description: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM ISO (for this model) -Bluetooth mouse (Tested with a HP x4000b BT Laser Mouse) stops responding after 1-2 days of being connected whereas the expectation is that the mouse would continue working normally -Bluetooth settings window will initially report Bluetooth is on when opened. -Switching away and back to the Bluetooth settings GUI will now show Bluetooth as disabled, and Settings GUI will lock up until system is restarted. o Settings window can be force closed and re-opened, but it will still be locked up on the Bluetooth tab -When moving the mouse or clicking any buttons in this state, the Bluetooth icon in the top right GNOME menu bar will briefly flash the Bluetooth icon but there is no actual mouse activity. -dmesg log shows an extremely large number of events “Bluetooth: hci0: last event is not cmd complete (0x0f)” To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1812446/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813208] Re: Paired bluetooth mice irregularities after resume from suspend
I am asking our colleague Juan to respond but yes these are 2 bugs that are duplicate of each other. Let Juan know what you need from us to take this further? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1813208 Title: Paired bluetooth mice irregularities after resume from suspend Status in bluez package in Ubuntu: Incomplete Bug description: System model: Dell XPS 9370 Killer Wireless 1435 Ubuntu Dell OEM - 18.04.1 LTS If a Bluetooth device is paired while system is in suspend, upon resuming the system's Bluetooth functionality will intermittently be lost whereas the expectation is the functionality would resume as before. Bluetooth functionality can be restored by restarting system, entering BIOS, and then exiting BIOS even if nothing is changed. Standard reboots without entering BIOS will not restore Bluetooth functionality. Note: Sometimes Wireless is missing as well, but that can be restored through normal reboots without going into BIOS. Tested on XPS 9370 with Ubuntu 18.04 Dell OEM clean install. Issue was observed to occur with both of the following devices: HP x4000b Bluetooth mouse Logitech G603 Bluetooth mouse Issue does not seem to occur if system is only allowed to suspend for a short time, issue only occurred if system was left in suspend overnight. Issue observed to occur both on battery and AC power, power source did not seem to affect the issue. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1813208/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
