[Kernel-packages] [Bug 1552985] Re: [Dell Inspiron 14 3000 Series] System hangs on poweroff
Today I updated my laptop's BIOS to A12 version, and now I'm able to shutdown the computer without problems. On the BIOS update details (http://www.dell.com/support/home/mx/es/mxbsdt1/Drivers/DriversDetails?driverId=RCK0N=3543381893) a fix and an enhancement are mentioned: Fixes - Modify the output value of memory module manufacturer ID (from SPD) to hexadecimal ID. Enhancements - Update IO define for FreeBSD OS. Don't know which one fixes the shutting down problem. I'm running Xubuntu 16.04: Linux xubuntudev 4.4.0-24-generic #43-Ubuntu SMP Wed Jun 8 19:27:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux BIOS Information Vendor: Dell Inc. Version: A12 Release Date: 05/13/2016 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1552985 Title: [Dell Inspiron 14 3000 Series] System hangs on poweroff Status in linux package in Ubuntu: Confirmed Bug description: Xubuntu 14.04.4 LTS Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux When shutting down the system, it gets stuck on the Xubuntu splash screen. I have to press the power button for a while to have it shut down. This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu. After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal. I found a similar bug here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all, but the solution mentioned there did not work for me, also, I don't have any problems when rebooting the computer, just when trying to shut down. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-79-generic 3.13.0-79.123 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jorge 2347 F pulseaudio /dev/snd/controlC1: jorge 2347 F pulseaudio CurrentDesktop: XFCE Date: Thu Mar 3 18:43:20 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-18 (471 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) MachineType: Dell Inc. Inspiron 3442 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-79-generic N/A linux-backports-modules-3.13.0-79-generic N/A linux-firmware 1.127.20 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/03/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0260GN dmi.board.vendor: Dell Inc. dmi.board.version: A10 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3442 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552985/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1552985] Re: [Dell Inspiron 14 3000 Series] System hangs on poweroff
Here is a trancript of what I'm able to read on screen once the system hangs: [ OK ] Stopped target System Initialization. [ OK ] Stopped target Encrypted Volumes. Stopping Cryptography Setup for cryptswapl... [ OK ] Stopped target Swap. Deactivating swap /dev/disk/by-uuid/a754e267-a770-4d4b-98a8-19ba7c9b9fd4... Stopping Load/Save Screen Backlight Brightness of backlight:intel_backlight... Stopping Load/Save Screen Backlight Brightness of leds:dell::kbd_backlight... [ OK ] Stopped Apply Kernel Variables. [ OK ] Stopped Load Kernel Modules. Stopping Network Time Synchronization... [ OK ] Stopped Load/Save Screen Backlight Brightness of backlight:intel_backlight. [ OK ] Stopped Load/Save Screen Backlight Brightness of leds:dell::kbd_backlight. [ OK ] Deactivated swap /dev/disk/by-uuid/a754eZ67-a770-4d4b-98a8-19ba7c9b9fd4. [ OK ] Deactivated swap /dev/disk/by-id/dm-uuid-CRYPT-PLAIN-cryptswapl. [ OK ] Deactivated swap /dev/disk/by-id/dm-name-cryptswapl. [ OK ] Deactivated swap /dev/dm-0. [FAILED] Stopped (with error) /dev/dm-0. [ OK ] Deactivated swap /dev/mapper/cryptswapl. [ OK ] Removed slice system-systemd\x2dbacklight.slice. [ OK ] Stopped Network Time Synchronization. [ OK ] Stopped Create Volatile Files and Directories. [ OK ] Stopped target Local File Systems. Unmounting /boot/efi... Unmounting /home/jorge... Unmounting /run/user/108... Unmounting /run/user/1000... [ OK ] Unmounted /boot/efi. [ OK ] Stopped File System Check on /deu/disk/by-uuid/DO7D-75AB. [ OK ] Removed slice system-systemd\x2dfsck.slice. [ OK ] Unmounted /run/user/1000. [ OK ] Unmounted /run/user/108. [ OK ] Unmounted /home/jorge. [ OK ] Stopped target Local File Systems (Pre). [ OK ] Stopped Create Static Device Nodes in /dev. [ OK ] Stopped /dev/mapper/cryptswapl. [ OK ] Stopped /dev/disk/by-uuid/a754e267-a770-4d4b-98a8-19ba7c9b9fd4. [ OK ] Stopped /dev/disk/by-id/dm-uuid-CRYPT-PLAIN-cryptswapl. [ OK ] Stopped /dev/disk/by-id/dm-name-cryptswapl. [ OK ] Stopped /sys/devices/virtual/block/dm-0. [ OK ] Stopped Cryptography Setup for cryptswapl. [ OK ] Reached target Unmount All Filesystems. [ OK ] Removed slice system-systemd\x2dcryptsetup.slice. Stopping Load/Save Random Seed... [ OK ] Stopped Load/Save Random Seed. [ OK ] Stopped Remount Root and Kernel File Systems. [ OK ] Reached target Shutdown. [ 112.729] reboot: Power down _ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1552985 Title: [Dell Inspiron 14 3000 Series] System hangs on poweroff Status in linux package in Ubuntu: Expired Bug description: Xubuntu 14.04.4 LTS Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux When shutting down the system, it gets stuck on the Xubuntu splash screen. I have to press the power button for a while to have it shut down. This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu. After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal. I found a similar bug here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all, but the solution mentioned there did not work for me, also, I don't have any problems when rebooting the computer, just when trying to shut down. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-79-generic 3.13.0-79.123 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jorge 2347 F pulseaudio /dev/snd/controlC1: jorge 2347 F pulseaudio CurrentDesktop: XFCE Date: Thu Mar 3 18:43:20 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-18 (471 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) MachineType: Dell Inc. Inspiron 3442 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-79-generic N/A linux-backports-modules-3.13.0-79-generic N/A linux-firmware 1.127.20 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No
[Kernel-packages] [Bug 1552985] Re: [Dell Inspiron 14 3000 Series] System hangs on poweroff
The bug is still present in Xubuntu 16.04 and pretty annoying, everytime I want to poweroff my laptop I have to select to reboot instead and press the power button while the machine is booting. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1552985 Title: [Dell Inspiron 14 3000 Series] System hangs on poweroff Status in linux package in Ubuntu: Expired Bug description: Xubuntu 14.04.4 LTS Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux When shutting down the system, it gets stuck on the Xubuntu splash screen. I have to press the power button for a while to have it shut down. This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu. After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal. I found a similar bug here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all, but the solution mentioned there did not work for me, also, I don't have any problems when rebooting the computer, just when trying to shut down. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-79-generic 3.13.0-79.123 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jorge 2347 F pulseaudio /dev/snd/controlC1: jorge 2347 F pulseaudio CurrentDesktop: XFCE Date: Thu Mar 3 18:43:20 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-18 (471 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) MachineType: Dell Inc. Inspiron 3442 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-79-generic N/A linux-backports-modules-3.13.0-79-generic N/A linux-firmware 1.127.20 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/03/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0260GN dmi.board.vendor: Dell Inc. dmi.board.version: A10 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3442 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552985/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1552985] Re: [Dell Inspiron 14 3000 Series] System hangs on poweroff
Today I tried the Xubuntu Xenial daily image and again (live usb), the system was not able to shut down. In the live session, selected the Xubuntu menu, shut down, when Xubuntu image appeared pressed [F1] to be able to see system messages, I got these messages at the end: [OK] Stopped target Local File System. Unmounting /run/user/999... Unmounting cdrom.mount... Unmounting /rofs... Unmounting /sys/kernel/debug/tracing... Unmounting /tmp... [FAILED] Failed unmounting cdrom.mount. cdrom.mount [OK] Unmounted /sys/kernel/debug/tracing. [OK] Unmounted /run/user/999. [OK] Unmounted /rofs. [OK] Unmounted /tmp. [OK] Reached target Unmount All Filesystems. [OK] Stopped target Local File Systems (Pre). [OK] Stopped Create Static Device Nodes in /dev. [OK] Stopped Remount Root and Kernel File Systems. [OK] Reached target Shutdown. [202.959599] reboot: Power down And the system hangs there, it does not complete the shut down. It does not respond to any keypress, I have to keep the power button pressed to get the computer shut down. ** Changed in: linux (Ubuntu) Status: Invalid => New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1552985 Title: [Dell Inspiron 14 3000 Series] System hangs on poweroff Status in linux package in Ubuntu: Confirmed Bug description: Xubuntu 14.04.4 LTS Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux When shutting down the system, it gets stuck on the Xubuntu splash screen. I have to press the power button for a while to have it shut down. This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu. After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal. I found a similar bug here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all, but the solution mentioned there did not work for me, also, I don't have any problems when rebooting the computer, just when trying to shut down. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-79-generic 3.13.0-79.123 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jorge 2347 F pulseaudio /dev/snd/controlC1: jorge 2347 F pulseaudio CurrentDesktop: XFCE Date: Thu Mar 3 18:43:20 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-18 (471 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) MachineType: Dell Inc. Inspiron 3442 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-79-generic N/A linux-backports-modules-3.13.0-79-generic N/A linux-firmware 1.127.20 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/03/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0260GN dmi.board.vendor: Dell Inc. dmi.board.version: A10 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3442 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552985/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1552985] Re: [Dell Inspiron 14 3000 Series] System hangs on poweroff
Christopher, no, I don't need a backport to a release prior to 16.04, so I'm marking this as Status Invalid. Thank you so much for your help. ** Changed in: linux (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1552985 Title: [Dell Inspiron 14 3000 Series] System hangs on poweroff Status in linux package in Ubuntu: Invalid Bug description: Xubuntu 14.04.4 LTS Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux When shutting down the system, it gets stuck on the Xubuntu splash screen. I have to press the power button for a while to have it shut down. This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu. After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal. I found a similar bug here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all, but the solution mentioned there did not work for me, also, I don't have any problems when rebooting the computer, just when trying to shut down. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-79-generic 3.13.0-79.123 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jorge 2347 F pulseaudio /dev/snd/controlC1: jorge 2347 F pulseaudio CurrentDesktop: XFCE Date: Thu Mar 3 18:43:20 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-18 (471 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) MachineType: Dell Inc. Inspiron 3442 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-79-generic N/A linux-backports-modules-3.13.0-79-generic N/A linux-firmware 1.127.20 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/03/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0260GN dmi.board.vendor: Dell Inc. dmi.board.version: A10 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3442 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552985/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1552985] Re: [Dell Inspiron 14 3000 Series] System hangs on poweroff
Christopher, I installed the kernel from Wily release and the problem is still there: the computer hangs just before shutting down. $ uname -a Linux 4.2.0-30-generic #36~14.04.1-Ubuntu SMP Fri Feb 26 18:49:23 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1552985 Title: [Dell Inspiron 14 3000 Series] System hangs on poweroff Status in linux package in Ubuntu: Incomplete Bug description: Xubuntu 14.04.4 LTS Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux When shutting down the system, it gets stuck on the Xubuntu splash screen. I have to press the power button for a while to have it shut down. This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu. After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal. I found a similar bug here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all, but the solution mentioned there did not work for me, also, I don't have any problems when rebooting the computer, just when trying to shut down. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-79-generic 3.13.0-79.123 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jorge 2347 F pulseaudio /dev/snd/controlC1: jorge 2347 F pulseaudio CurrentDesktop: XFCE Date: Thu Mar 3 18:43:20 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-18 (471 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) MachineType: Dell Inc. Inspiron 3442 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-79-generic N/A linux-backports-modules-3.13.0-79-generic N/A linux-firmware 1.127.20 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/03/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0260GN dmi.board.vendor: Dell Inc. dmi.board.version: A10 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3442 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552985/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1552985] Re: [Dell Inspiron 14 3000 Series] System hangs on poweroff
Cristopher, I'm not able to install the image but tested it in live mode and I'm able to shut down the computer without problems. I also tried with a Xubuntu 14.04.03 live image (I didn't have a 14.04.04 one at hand) and found it also hangs when shutting down the computer. So, I guess it is already solved in the new upcoming version. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1552985 Title: [Dell Inspiron 14 3000 Series] System hangs on poweroff Status in linux package in Ubuntu: Incomplete Bug description: Xubuntu 14.04.4 LTS Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux When shutting down the system, it gets stuck on the Xubuntu splash screen. I have to press the power button for a while to have it shut down. This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu. After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal. I found a similar bug here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all, but the solution mentioned there did not work for me, also, I don't have any problems when rebooting the computer, just when trying to shut down. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-79-generic 3.13.0-79.123 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jorge 2347 F pulseaudio /dev/snd/controlC1: jorge 2347 F pulseaudio CurrentDesktop: XFCE Date: Thu Mar 3 18:43:20 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-18 (471 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) MachineType: Dell Inc. Inspiron 3442 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-79-generic N/A linux-backports-modules-3.13.0-79-generic N/A linux-firmware 1.127.20 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/03/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0260GN dmi.board.vendor: Dell Inc. dmi.board.version: A10 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3442 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552985/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1552985] Re: [Dell Inspiron 14 3000 Series] System hangs on poweroff
These are the messages shown on the screen when I press a key just after the Xubuntu splash screen starts: wait-for-state stop/waiting * * Stopping apt-cacher-ng apt-cacher-ng... [OK] * (not running). * Stopping rsync daemon rync [OK] * speech-dispatcher disabled; edit /etc/default/speech-dispatcher * Stopping VirtualBox kernel modules [OK] nm-dispatcher.action: Caught signal 15, shuting down... * Asking all remaining processes to terminate...[OK] * All processes ended within 1 seconds...[OK] nm-dispatcher.action: Caught signal 15, shutting down... ModemManager [857]: Could not acquire the 'org.freedesktop.ModemManager1' service name ModemManager [857]: ModemManager is shut down * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * cryptswap1 (stopped)... * Stopping early crypto diskis... [OK] mount: / is busy * Will now halt [ 50.706518] reboot: Power down The computer hangs just on the last message, the screen remains on with all those messages visible until I keep the power button pressed to force a shutdown. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1552985 Title: [Dell Inspiron 14 3000 Series] System hangs on poweroff Status in linux package in Ubuntu: Confirmed Bug description: Xubuntu 14.04.4 LTS Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux When shutting down the system, it gets stuck on the Xubuntu splash screen. I have to press the power button for a while to have it shut down. This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu. After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal. I found a similar bug here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all, but the solution mentioned there did not work for me, also, I don't have any problems when rebooting the computer, just when trying to shut down. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-79-generic 3.13.0-79.123 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jorge 2347 F pulseaudio /dev/snd/controlC1: jorge 2347 F pulseaudio CurrentDesktop: XFCE Date: Thu Mar 3 18:43:20 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-18 (471 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) MachineType: Dell Inc. Inspiron 3442 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-79-generic N/A linux-backports-modules-3.13.0-79-generic N/A linux-firmware 1.127.20 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/03/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0260GN dmi.board.vendor: Dell Inc. dmi.board.version: A10 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3442 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552985/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1552985] [NEW] [Dell Inspiron 14 3000 Series] System hangs on poweroff
Public bug reported: Xubuntu 14.04.4 LTS Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux When shutting down the system, it gets stuck on the Xubuntu splash screen. I have to press the power button for a while to have it shut down. This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu. After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal. I found a similar bug here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all, but the solution mentioned there did not work for me, also, I don't have any problems when rebooting the computer, just when trying to shut down. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-79-generic 3.13.0-79.123 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jorge 2347 F pulseaudio /dev/snd/controlC1: jorge 2347 F pulseaudio CurrentDesktop: XFCE Date: Thu Mar 3 18:43:20 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-18 (471 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) MachineType: Dell Inc. Inspiron 3442 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-79-generic N/A linux-backports-modules-3.13.0-79-generic N/A linux-firmware 1.127.20 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/03/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0260GN dmi.board.vendor: Dell Inc. dmi.board.version: A10 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3442 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug staging trusty -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1552985 Title: [Dell Inspiron 14 3000 Series] System hangs on poweroff Status in linux package in Ubuntu: Confirmed Bug description: Xubuntu 14.04.4 LTS Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux When shutting down the system, it gets stuck on the Xubuntu splash screen. I have to press the power button for a while to have it shut down. This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu. After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal. I found a similar bug here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all, but the solution mentioned there did not work for me, also, I don't have any problems when rebooting the computer, just when trying to shut down. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-79-generic 3.13.0-79.123 ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33 Uname: Linux 3.13.0-79-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: jorge 2347 F pulseaudio /dev/snd/controlC1: jorge 2347 F pulseaudio CurrentDesktop: XFCE Date: Thu Mar 3 18:43:20 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2014-11-18 (471 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) MachineType: Dell Inc. Inspiron 3442 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash
