[Kernel-packages] [Bug 1734147] Re: Ubuntu 17.10 corrupting BIOS - many LENOVO laptops models
Hello guys, Installing the kernel reported in the bug description step #8 by @'Anthony Wong (anthonywong)' finally solved my problem. Dear @'Anthony Wong (anthonywong)' thank you so much for spending your invaluable time solving this problem. Grettings from Colombia! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1734147 Title: Ubuntu 17.10 corrupting BIOS - many LENOVO laptops models Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Status in linux-hwe-edge source package in Xenial: Fix Released Status in linux-oem source package in Xenial: Fix Released Status in linux source package in Artful: Fix Released Bug description: Description: An update to linux kernel on Ubuntu 17.10 that enabled the intel-spi-* drivers made Insyde BIOS unusable. Main issues were Settings being not stored, USB Boot impossible and EFI entries read- only. Fix: The issue was fixed in Kernel Version 4.13.0-21. But previous affected machines still suffered from a broken BIOS. Repair: If you still can boot into Ubuntu, you can recover your BIOS with the following steps: 1. Boot into Ubuntu 2. Download http://people.canonical.com/~ypwong/lp1734147/linux-image-4.15.0-041500rc6-generic_4.15.0-041500rc6.201712312330+20170103+1_amd64.deb 3. Install the downloaded package: $ sudo dpkg -i linux-image-4.15.0-041500rc6-generic_4.15.0-041500rc6.201712312330+20170103+1_amd64.deb 4. Make sure the kernel is installed without any error. Once installed, reboot. 5. At grub, choose the newly installed kernel. You can choose the "recovery" mode. 6. Reboot and go to BIOS settings to confirm your BIOS has been recovered. 7. In case your BIOS is not recovered, reboot to the new kernel, then reboot *once again* to the new kernel, do not enter BIOS settings before the reboot. After the second reboot, check BIOS. 8. If your BIOS issue remains, download another kernel from http://people.canonical.com/~ypwong/lp1734147/linux-image-4.15.0-041500rc6-generic_4.15.0-041500rc6.201712312330+clear+debug_amd64.deb, and use dpkg to install it, then repeat steps 4 to 6. After your BIOS is fixed, the kernel packages you just installed are no longer needed, you can remove it by running 'sudo dpkg -r linux- image-4.15.0-041500rc6-generic'. --- Test Case: Fix has been verified by our HWE team on affected hardware. Regression Potential: Minimal, it's unlikely anyone is actually doing anything which requires this driver. --- Affected Machines: Lenovo B40-70 Lenovo B50-70 Lenovo B50-80 Lenovo Flex-3 Lenovo Flex-10 Lenovo G40-30 Lenovo G50-30 Lenovo G50-70 Lenovo G50-80 Lenovo S20-30 Lenovo U31-70 Lenovo Y50-70 Lenovo Y70-70 Lenovo Yoga Thinkpad (20C0) Lenovo Yoga 2 11" - 20332 Lenovo Z50-70 Lenovo Z51-70 Lenovo ideapad 100-15IBY Acer Aspire E5-771G Acer Aspire ES1-111M-C1LE (fixed following your new instruction (thank you)) Acer TravelMate B113 Acer Swift SF314-52 (Fixed by 4.14.9) Toshiba Satellite S55T-B5233 Toshiba Satellite L50-B-1R7 Toshiba Satellite S50-B-13G Dell Inspiron 15-3531 (not fixed by 4.14.9) Mediacom Smartbook 14 Ultra M-SB14UC Acer Aspire E3-111-C0UM HP 14-r012la --- Original Description: Basically on Lenovo Y50-70 after installing Ubuntu 17.10, many users reported a corrupted BIOS. It's not possible to save new settings in BIOS anymore and after rebooting, the system starts with the old settings. Moreover (and most important) USB booting is not possible anymore since USB is not recognized. It's very serious, since our machines do not have a CDROM. Lenovo forums at the moment are full of topics regading this issue. Thank you!! To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1734147/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1734147] Re: Ubuntu 17.10 corrupting BIOS - many LENOVO laptops models
Hello guys, I want to add some updates for some of you that still has some hard problems with your laptops.. As @'Leó Kolbeinsson (leok)' said in #411 and @'Anthony M. (thatanthonyguy)' confirmed in #428 and #430 and then @'Leó Kolbeinsson (leok)' reply back again in #433, this can let you boot your bootable USB or CD/DVD to install a new OS but your BIOS is still in read only state, so you can't save any configuration on it. This means that the problem still persist but at least you can install a new OS like Windows and tried to flash BIOS through Windows GUI. (I booted Windows 7 and LinuxMint distro without any problem following those steps). On the other hand, I followed the steps that @'serj.kzv (serj.kzv)' in #414 (thanks for your reply) shared to me in order to flash the BIOS. So for those who have HP 14 laptop series, I tried to flash the BIOS making a USB BIOS Recovery with severals BIOS files that I downloaded from HP website, but none of those worked. I always ended up with this error message: "Verification of flashed bios image failed". Maybe this is because the BIOS is still in read only state. If you have a HP 14 series and want to see my entire history just look back in #408 (my first comment in this bug thread) That's it guys, hopefully we all are close to solve this little nightmare. Please have a good day! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1734147 Title: Ubuntu 17.10 corrupting BIOS - many LENOVO laptops models Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Status in linux-hwe-edge source package in Xenial: Fix Released Status in linux-oem source package in Xenial: Fix Released Status in linux source package in Artful: Fix Released Bug description: Description: An update to linux kernel on Ubuntu 17.10 that enabled the intel-spi-* drivers made Insyde BIOS unusable. Main issues were Settings being not stored, USB Boot impossible and EFI entries read- only. Fix: The issue was fixed in Kernel Version 4.13.0-21. But previous affected machines still suffered from a broken BIOS. Repair: Boot Linux and Install Kernel Version 4.14.9. Reboot into Linux and BIOS should be restored to a working state. --- Test Case: Fix has been verified by our HWE team on affected hardware. Regression Potential: Minimal, it's unlikely anyone is actually doing anything which requires this driver. --- Affected Machines: Lenovo B40-70 Lenovo B50-70 Lenovo B50-80 Lenovo Flex-3 Lenovo Flex-10 Lenovo G40-30 Lenovo G50-30 Lenovo G50-70 Lenovo G50-80 Lenovo S20-30 Lenovo U31-70 Lenovo Y50-70 Lenovo Y70-70 Lenovo Yoga Thinkpad (20C0) Lenovo Yoga 2 11" - 20332 Lenovo Z50-70 Lenovo Z51-70 Lenovo ideapad 100-15IBY Acer Aspire E5-771G Acer Aspire ES1-111M-C1LE (not fixed by 4.14.9 and 4.14.10) Acer TravelMate B113 Acer Swift SF314-52 (Fixed by 4.14.9) Toshiba Satellite S55T-B5233 Toshiba Satellite L50-B-1R7 Toshiba Satellite S50-B-13G Dell Inspiron 15-3531 (not fixed by 4.14.9) Mediacom Smartbook 14 Ultra M-SB14UC Acer Aspire E3-111-C0UM HP 14-r012la --- Original Description: Basically on Lenovo Y50-70 after installing Ubuntu 17.10, many users reported a corrupted BIOS. It's not possible to save new settings in BIOS anymore and after rebooting, the system starts with the old settings. Moreover (and most important) USB booting is not possible anymore since USB is not recognized. It's very serious, since our machines do not have a CDROM. Lenovo forums at the moment are full of topics regading this issue. Thank you!! To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1734147/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1734147] Re: Ubuntu 17.10 corrupting BIOS - many LENOVO laptops models
** Description changed: Description: An update to linux kernel on Ubuntu 17.10 that enabled the intel-spi-* drivers made Insyde BIOS unusable. Main issues were Settings being not stored, USB Boot impossible and EFI entries read-only. Fix: The issue was fixed in Kernel Version 4.13.0-21. But previous affected machines still suffered from a broken BIOS. Repair: Boot Linux and Install Kernel Version 4.14.9. Reboot into Linux and BIOS should be restored to a working state. --- Test Case: Fix has been verified by our HWE team on affected hardware. Regression Potential: Minimal, it's unlikely anyone is actually doing anything which requires this driver. --- Affected Machines: Lenovo B40-70 Lenovo B50-70 Lenovo B50-80 Lenovo Flex-3 Lenovo Flex-10 Lenovo G40-30 Lenovo G50-30 Lenovo G50-70 Lenovo G50-80 Lenovo S20-30 Lenovo U31-70 Lenovo Y50-70 Lenovo Y70-70 Lenovo Yoga Thinkpad (20C0) Lenovo Yoga 2 11" - 20332 Lenovo Z50-70 Lenovo Z51-70 Lenovo ideapad 100-15IBY Acer Aspire E5-771G Acer Aspire ES1-111M-C1LE (not fixed by 4.14.9 and 4.14.10) Acer TravelMate B113 Toshiba Satellite S55T-B5233 Toshiba Satellite L50-B-1R7 Toshiba Satellite S50-B-13G Dell Inspiron 15-3531 (not fixed by 4.14.9) Mediacom Smartbook 14 Ultra M-SB14UC Acer Aspire E3-111-C0UM + HP 14-r012la --- Original Description: Basically on Lenovo Y50-70 after installing Ubuntu 17.10, many users reported a corrupted BIOS. It's not possible to save new settings in BIOS anymore and after rebooting, the system starts with the old settings. Moreover (and most important) USB booting is not possible anymore since USB is not recognized. It's very serious, since our machines do not have a CDROM. Lenovo forums at the moment are full of topics regading this issue. Thank you!! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1734147 Title: Ubuntu 17.10 corrupting BIOS - many LENOVO laptops models Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Status in linux-hwe-edge source package in Xenial: Fix Released Status in linux-oem source package in Xenial: Fix Released Status in linux source package in Artful: Fix Released Bug description: Description: An update to linux kernel on Ubuntu 17.10 that enabled the intel-spi-* drivers made Insyde BIOS unusable. Main issues were Settings being not stored, USB Boot impossible and EFI entries read- only. Fix: The issue was fixed in Kernel Version 4.13.0-21. But previous affected machines still suffered from a broken BIOS. Repair: Boot Linux and Install Kernel Version 4.14.9. Reboot into Linux and BIOS should be restored to a working state. --- Test Case: Fix has been verified by our HWE team on affected hardware. Regression Potential: Minimal, it's unlikely anyone is actually doing anything which requires this driver. --- Affected Machines: Lenovo B40-70 Lenovo B50-70 Lenovo B50-80 Lenovo Flex-3 Lenovo Flex-10 Lenovo G40-30 Lenovo G50-30 Lenovo G50-70 Lenovo G50-80 Lenovo S20-30 Lenovo U31-70 Lenovo Y50-70 Lenovo Y70-70 Lenovo Yoga Thinkpad (20C0) Lenovo Yoga 2 11" - 20332 Lenovo Z50-70 Lenovo Z51-70 Lenovo ideapad 100-15IBY Acer Aspire E5-771G Acer Aspire ES1-111M-C1LE (not fixed by 4.14.9 and 4.14.10) Acer TravelMate B113 Toshiba Satellite S55T-B5233 Toshiba Satellite L50-B-1R7 Toshiba Satellite S50-B-13G Dell Inspiron 15-3531 (not fixed by 4.14.9) Mediacom Smartbook 14 Ultra M-SB14UC Acer Aspire E3-111-C0UM HP 14-r012la --- Original Description: Basically on Lenovo Y50-70 after installing Ubuntu 17.10, many users reported a corrupted BIOS. It's not possible to save new settings in BIOS anymore and after rebooting, the system starts with the old settings. Moreover (and most important) USB booting is not possible anymore since USB is not recognized. It's very serious, since our machines do not have a CDROM. Lenovo forums at the moment are full of topics regading this issue. Thank you!! To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1734147/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1734147] Re: Ubuntu 17.10 corrupting BIOS - many LENOVO laptops models
Good day guys, I have a HP 14-r012la Notebook PC with the same BIOS problem.. It has installed Xubuntu 17.10 (x64) and I can't change any configuration in the BIOS nor boot any USB drive. I have tried installing ukuu kernel software and tested some kernels to see if they can solve the problem: 4.14.8, 4.14.9, 4.14.10, but none of these has worked. My HP laptop only let me boot with two option by default: 1. Boot From EFI File (posible solution here.. look below!) 2. Notebook Hard Drive (where is installed Xubuntu 17.10) Posible solution? I don't know if I have a chance to format my laptop because I have created a booteable USB with LinuxMint 18.3 (x64) on it and I chose first option ('Boot From EFI File'), then hitting enter through a gray/blue screen it let me choose between either 'grubx64.efi' or 'bootx64.efi' files. I tried booting with either these two files and it booted LinuxMint live.. But I'm not sure if I can format my laptop doing it this way, I don't want to break my laptop anymore, at least it can boot to Xubuntu 17.10... In the other hand, HP laptops has a built-in software called 'HP PC Hardware Diagnostic UEFI' that you can boot hitting the F2 key ('System Diagnostics') when you turn on your machine. This application allows you to flash the BIOS, but sadly it seems that the version of this software of my laptop it's too old and doesn't allow to make any changes to the firmware of the BIOS.. I share you some pictures below of what I'm talking: F2 to UEFI app: https://sourceforge.net/p/veracrypt/discussion/technical/thread/5b859040/34c2/attachment/file%20%283%29.jpg Into UEFI app: https://support.hp.com/doc-images/534/c04997168.jpg , but this is a newer version which has the 'Firmware Management' option that let you flash your BIOS with a file via a USB or even your local Hard Disk Drive. I share this link of HP Support website where they explain how to flash your BIOS with a USB, scroll down until you see the section called 'Updating the BIOS when Windows does not start (Windows 10, 8, 7)' (don't mind about 'Windows' word). https://support.hp.com/us-en/document/c00042629 I share this because some of you may have an HP laptop with this problem and probably there is a chance you can flash your laptop BIOS via UEFI app built-in in your laptop. I hope my comment can help some of you guys. If anyone is interested in share possible solution just ask me. Thanks in advance! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1734147 Title: Ubuntu 17.10 corrupting BIOS - many LENOVO laptops models Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Status in linux-hwe-edge source package in Xenial: Fix Released Status in linux-oem source package in Xenial: Fix Released Status in linux source package in Artful: Fix Released Bug description: Description: An update to linux kernel on Ubuntu 17.10 that enabled the intel-spi-* drivers made Insyde BIOS unusable. Main issues were Settings being not stored, USB Boot impossible and EFI entries read- only. Fix: The issue was fixed in Kernel Version 4.13.0-21. But previous affected machines still suffered from a broken BIOS. Repair: Boot Linux and Install Kernel Version 4.14.9. Reboot into Linux and BIOS should be restored to a working state. --- Test Case: Fix has been verified by our HWE team on affected hardware. Regression Potential: Minimal, it's unlikely anyone is actually doing anything which requires this driver. --- Affected Machines: Lenovo B40-70 Lenovo B50-70 Lenovo B50-80 Lenovo Flex-3 Lenovo Flex-10 Lenovo G40-30 Lenovo G50-30 Lenovo G50-70 Lenovo G50-80 Lenovo S20-30 Lenovo U31-70 Lenovo Y50-70 Lenovo Y70-70 Lenovo Yoga Thinkpad (20C0) Lenovo Yoga 2 11" - 20332 Lenovo Z50-70 Lenovo Z51-70 Lenovo ideapad 100-15IBY Acer Aspire E5-771G Acer Aspire ES1-111M-C1LE (not fixed by 4.14.9 and 4.14.10) Acer TravelMate B113 Toshiba Satellite S55T-B5233 Toshiba Satellite L50-B-1R7 Toshiba Satellite S50-B-13G Dell Inspiron 15-3531 (not fixed by 4.14.9) Mediacom Smartbook 14 Ultra M-SB14UC Acer Aspire E3-111-C0UM HP 14-r012la --- Original Description: Basically on Lenovo Y50-70 after installing Ubuntu 17.10, many users reported a corrupted BIOS. It's not possible to save new settings in BIOS anymore and after rebooting, the system starts with the old settings. Moreover (and most important) USB booting is not possible anymore since USB is not recognized. It's very serious, since our machines do not have a CDROM. Lenovo forums at the moment are full of topics regading this issue. Thank you!! To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1734147/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.laun