Hey All. I run into troubles with sound also on my Asus UX331UAL (EG022T)
laptop with ALC294 sound card. I run Kubuntu 18.04.
I confirmed that after updating kernel to v4.19.19 Sound works well. Updated
only kernel without any patches. Updated using Ukuu app. And it is not
depending form method of shutdown windows OS (shutdown or restart).
Thanks this topic)
PS: I also run into other troubles. When laptop in sleep mode when running
Kubuntu battery is not charging (battery led not lighting). When I trying to
charge laptop when Kubuntu work normally, the battery starts charging (battery
led lighting), but it never finishes charging and led always lighting with
orange. When I shutting down my laptop battery charging in normal mode. Also,
all works perfectly in Windows.
Did the anyone run into such troubles? And I will appreciate if anyone can
forward me to the solution for this issue.
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1784485
Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
Fix Committed
Status in linux package in Ubuntu:
Fix Committed
Bug description:
Internal speaker - not sound at all
Cable Headphonse - realy quiet disorted sound
Bluetooth headphones - sound works fine
On Windows 10 everything works fine.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: pmichalski 7964 F pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 30 22:32:10 2018
InstallationDate: Installed on 2018-07-17 (12 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=pl_PL.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Wbudowany dźwięk - HDA Intel PCH
Symptom_DevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: gdm2988 F pulseaudio
pmichalski 7964 F pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/18/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX391UA.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX391UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook S
dmi.product.name: ZenBook S UX391UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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