[Kernel-packages] [Bug 1740175] Re: Ubuntu 17.10 not resuming from suspend, freezing on shut down

2018-03-08 Thread Matt G
Yes, suspend had no issues on 16.10.

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Title:
  Ubuntu 17.10 not resuming from suspend, freezing on shut down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm on an Acer Espire with intel microcode running dual boot Xorg
  17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend
  and successfully resume. Same goes for shutting down now, where it
  will freeze on the purple Ubuntu screen. When I suspend, the monitor
  will go out but the hard drive will still be running and I have to
  hard power off. Here's a pm-suspend log:

  Initial commandline parameters:
  Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
  Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
  /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
  /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
  Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
  Module  Size  Used by
  msr16384  0
  ccm20480  6
  binfmt_misc20480  1
  nls_iso8859_1  16384  1
  ath3k  20480  0
  uvcvideo   86016  0
  videobuf2_vmalloc  16384  1 uvcvideo
  videobuf2_memops   16384  1 videobuf2_vmalloc
  videobuf2_v4l2 24576  1 uvcvideo
  btusb  45056  0
  btrtl  16384  1 btusb
  videobuf2_core 40960  2 uvcvideo,videobuf2_v4l2
  btbcm  16384  1 btusb
  videodev  176128  3 uvcvideo,videobuf2_core,videobuf2_v4l2
  media  40960  2 uvcvideo,videodev
  cmdlinepart16384  0
  btintel16384  1 btusb
  bluetooth 540672  6 btrtl,btintel,btbcm,ath3k,btusb
  ecdh_generic   24576  1 bluetooth
  intel_spi_platform 16384  0
  intel_spi  20480  1 intel_spi_platform
  spi_nor32768  1 intel_spi
  joydev 20480  0
  mtd57344  4 spi_nor,intel_spi,cmdlinepart
  intel_rapl 20480  0
  x86_pkg_temp_thermal16384  0

  I attached the dmesg.log.

  I'm pretty new to linux, so please let me know if there's another log I 
should get for more details. I upgraded to kernel 4.14.8-041408-generic last 
week, which didn't help.
  ---
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 17.10
  InstallationDate: Installed on 2017-09-16 (101 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  artful
  Uname: Linux 4.14.8-041408-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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[Kernel-packages] [Bug 1740175] Re: Ubuntu 17.10 not resuming from suspend, freezing on shut down

2018-02-20 Thread Matt G
The issue is with suspend. It suspends perfectly if I just boot up and
immediately try it. If I work on a project in vs code for a couple
hours, it almost always freezes.

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Title:
  Ubuntu 17.10 not resuming from suspend, freezing on shut down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm on an Acer Espire with intel microcode running dual boot Xorg
  17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend
  and successfully resume. Same goes for shutting down now, where it
  will freeze on the purple Ubuntu screen. When I suspend, the monitor
  will go out but the hard drive will still be running and I have to
  hard power off. Here's a pm-suspend log:

  Initial commandline parameters:
  Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
  Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
  /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
  /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
  Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
  Module  Size  Used by
  msr16384  0
  ccm20480  6
  binfmt_misc20480  1
  nls_iso8859_1  16384  1
  ath3k  20480  0
  uvcvideo   86016  0
  videobuf2_vmalloc  16384  1 uvcvideo
  videobuf2_memops   16384  1 videobuf2_vmalloc
  videobuf2_v4l2 24576  1 uvcvideo
  btusb  45056  0
  btrtl  16384  1 btusb
  videobuf2_core 40960  2 uvcvideo,videobuf2_v4l2
  btbcm  16384  1 btusb
  videodev  176128  3 uvcvideo,videobuf2_core,videobuf2_v4l2
  media  40960  2 uvcvideo,videodev
  cmdlinepart16384  0
  btintel16384  1 btusb
  bluetooth 540672  6 btrtl,btintel,btbcm,ath3k,btusb
  ecdh_generic   24576  1 bluetooth
  intel_spi_platform 16384  0
  intel_spi  20480  1 intel_spi_platform
  spi_nor32768  1 intel_spi
  joydev 20480  0
  mtd57344  4 spi_nor,intel_spi,cmdlinepart
  intel_rapl 20480  0
  x86_pkg_temp_thermal16384  0

  I attached the dmesg.log.

  I'm pretty new to linux, so please let me know if there's another log I 
should get for more details. I upgraded to kernel 4.14.8-041408-generic last 
week, which didn't help.
  ---
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 17.10
  InstallationDate: Installed on 2017-09-16 (101 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  artful
  Uname: Linux 4.14.8-041408-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1740175] Re: Ubuntu 17.10 not resuming from suspend, freezing on shut down

2018-01-06 Thread Matt G
I was able to fix the stop job on shut down, but I froze again on
'reboot: Power down' - it looks like the hard drive is turning off but
the screen stays on.

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https://bugs.launchpad.net/bugs/1740175

Title:
  Ubuntu 17.10 not resuming from suspend, freezing on shut down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm on an Acer Espire with intel microcode running dual boot Xorg
  17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend
  and successfully resume. Same goes for shutting down now, where it
  will freeze on the purple Ubuntu screen. When I suspend, the monitor
  will go out but the hard drive will still be running and I have to
  hard power off. Here's a pm-suspend log:

  Initial commandline parameters:
  Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
  Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
  /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
  /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
  Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
  Module  Size  Used by
  msr16384  0
  ccm20480  6
  binfmt_misc20480  1
  nls_iso8859_1  16384  1
  ath3k  20480  0
  uvcvideo   86016  0
  videobuf2_vmalloc  16384  1 uvcvideo
  videobuf2_memops   16384  1 videobuf2_vmalloc
  videobuf2_v4l2 24576  1 uvcvideo
  btusb  45056  0
  btrtl  16384  1 btusb
  videobuf2_core 40960  2 uvcvideo,videobuf2_v4l2
  btbcm  16384  1 btusb
  videodev  176128  3 uvcvideo,videobuf2_core,videobuf2_v4l2
  media  40960  2 uvcvideo,videodev
  cmdlinepart16384  0
  btintel16384  1 btusb
  bluetooth 540672  6 btrtl,btintel,btbcm,ath3k,btusb
  ecdh_generic   24576  1 bluetooth
  intel_spi_platform 16384  0
  intel_spi  20480  1 intel_spi_platform
  spi_nor32768  1 intel_spi
  joydev 20480  0
  mtd57344  4 spi_nor,intel_spi,cmdlinepart
  intel_rapl 20480  0
  x86_pkg_temp_thermal16384  0

  I attached the dmesg.log.

  I'm pretty new to linux, so please let me know if there's another log I 
should get for more details. I upgraded to kernel 4.14.8-041408-generic last 
week, which didn't help.
  ---
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 17.10
  InstallationDate: Installed on 2017-09-16 (101 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  artful
  Uname: Linux 4.14.8-041408-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1740175] Re: Ubuntu 17.10 not resuming from suspend, freezing on shut down

2018-01-05 Thread Matt G
I did a number of the steps in the link provided for debugging to the
best of my ability (i'm pretty new). Last night I had an issue with
shutdown: after running a stop job on mysql community server the system
froze on 'reboot: Power down'. I just properly turned off the i915
driver and updated grub, so i'll see if that has any impact.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1740175

Title:
  Ubuntu 17.10 not resuming from suspend, freezing on shut down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm on an Acer Espire with intel microcode running dual boot Xorg
  17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend
  and successfully resume. Same goes for shutting down now, where it
  will freeze on the purple Ubuntu screen. When I suspend, the monitor
  will go out but the hard drive will still be running and I have to
  hard power off. Here's a pm-suspend log:

  Initial commandline parameters:
  Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
  Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
  /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
  /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
  Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
  Module  Size  Used by
  msr16384  0
  ccm20480  6
  binfmt_misc20480  1
  nls_iso8859_1  16384  1
  ath3k  20480  0
  uvcvideo   86016  0
  videobuf2_vmalloc  16384  1 uvcvideo
  videobuf2_memops   16384  1 videobuf2_vmalloc
  videobuf2_v4l2 24576  1 uvcvideo
  btusb  45056  0
  btrtl  16384  1 btusb
  videobuf2_core 40960  2 uvcvideo,videobuf2_v4l2
  btbcm  16384  1 btusb
  videodev  176128  3 uvcvideo,videobuf2_core,videobuf2_v4l2
  media  40960  2 uvcvideo,videodev
  cmdlinepart16384  0
  btintel16384  1 btusb
  bluetooth 540672  6 btrtl,btintel,btbcm,ath3k,btusb
  ecdh_generic   24576  1 bluetooth
  intel_spi_platform 16384  0
  intel_spi  20480  1 intel_spi_platform
  spi_nor32768  1 intel_spi
  joydev 20480  0
  mtd57344  4 spi_nor,intel_spi,cmdlinepart
  intel_rapl 20480  0
  x86_pkg_temp_thermal16384  0

  I attached the dmesg.log.

  I'm pretty new to linux, so please let me know if there's another log I 
should get for more details. I upgraded to kernel 4.14.8-041408-generic last 
week, which didn't help.
  ---
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 17.10
  InstallationDate: Installed on 2017-09-16 (101 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  artful
  Uname: Linux 4.14.8-041408-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1740175] Re: Ubuntu 17.10 not resuming from suspend, freezing on shut down

2018-01-04 Thread Matt G
So, 'echo freeze | sudo tee /sys/power/state' seems to work quite
smoothly. Is there any reason NOT to use this from here on out instead
of 'systemctl suspend'. Could quite well solve my issue.

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Title:
  Ubuntu 17.10 not resuming from suspend, freezing on shut down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm on an Acer Espire with intel microcode running dual boot Xorg
  17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend
  and successfully resume. Same goes for shutting down now, where it
  will freeze on the purple Ubuntu screen. When I suspend, the monitor
  will go out but the hard drive will still be running and I have to
  hard power off. Here's a pm-suspend log:

  Initial commandline parameters:
  Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
  Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
  /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
  /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
  Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
  Module  Size  Used by
  msr16384  0
  ccm20480  6
  binfmt_misc20480  1
  nls_iso8859_1  16384  1
  ath3k  20480  0
  uvcvideo   86016  0
  videobuf2_vmalloc  16384  1 uvcvideo
  videobuf2_memops   16384  1 videobuf2_vmalloc
  videobuf2_v4l2 24576  1 uvcvideo
  btusb  45056  0
  btrtl  16384  1 btusb
  videobuf2_core 40960  2 uvcvideo,videobuf2_v4l2
  btbcm  16384  1 btusb
  videodev  176128  3 uvcvideo,videobuf2_core,videobuf2_v4l2
  media  40960  2 uvcvideo,videodev
  cmdlinepart16384  0
  btintel16384  1 btusb
  bluetooth 540672  6 btrtl,btintel,btbcm,ath3k,btusb
  ecdh_generic   24576  1 bluetooth
  intel_spi_platform 16384  0
  intel_spi  20480  1 intel_spi_platform
  spi_nor32768  1 intel_spi
  joydev 20480  0
  mtd57344  4 spi_nor,intel_spi,cmdlinepart
  intel_rapl 20480  0
  x86_pkg_temp_thermal16384  0

  I attached the dmesg.log.

  I'm pretty new to linux, so please let me know if there's another log I 
should get for more details. I upgraded to kernel 4.14.8-041408-generic last 
week, which didn't help.
  ---
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 17.10
  InstallationDate: Installed on 2017-09-16 (101 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  artful
  Uname: Linux 4.14.8-041408-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1740175] ProcCpuinfoMinimal.txt

2017-12-26 Thread Matt G
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1740175/+attachment/5027698/+files/ProcCpuinfoMinimal.txt

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1740175

Title:
  Ubuntu 17.10 not resuming from suspend, freezing on shut down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm on an Acer Espire with intel microcode running dual boot Xorg
  17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend
  and successfully resume. Same goes for shutting down now, where it
  will freeze on the purple Ubuntu screen. When I suspend, the monitor
  will go out but the hard drive will still be running and I have to
  hard power off. Here's a pm-suspend log:

  Initial commandline parameters: 
  Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
  Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
  /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
  /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
  Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
  Module  Size  Used by
  msr16384  0
  ccm20480  6
  binfmt_misc20480  1
  nls_iso8859_1  16384  1
  ath3k  20480  0
  uvcvideo   86016  0
  videobuf2_vmalloc  16384  1 uvcvideo
  videobuf2_memops   16384  1 videobuf2_vmalloc
  videobuf2_v4l2 24576  1 uvcvideo
  btusb  45056  0
  btrtl  16384  1 btusb
  videobuf2_core 40960  2 uvcvideo,videobuf2_v4l2
  btbcm  16384  1 btusb
  videodev  176128  3 uvcvideo,videobuf2_core,videobuf2_v4l2
  media  40960  2 uvcvideo,videodev
  cmdlinepart16384  0
  btintel16384  1 btusb
  bluetooth 540672  6 btrtl,btintel,btbcm,ath3k,btusb
  ecdh_generic   24576  1 bluetooth
  intel_spi_platform 16384  0
  intel_spi  20480  1 intel_spi_platform
  spi_nor32768  1 intel_spi
  joydev 20480  0
  mtd57344  4 spi_nor,intel_spi,cmdlinepart
  intel_rapl 20480  0
  x86_pkg_temp_thermal16384  0

  I attached the dmesg.log.

  I'm pretty new to linux, so please let me know if there's another log I 
should get for more details. I upgraded to kernel 4.14.8-041408-generic last 
week, which didn't help.
  --- 
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 17.10
  InstallationDate: Installed on 2017-09-16 (101 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  artful
  Uname: Linux 4.14.8-041408-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1740175/+subscriptions

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[Kernel-packages] [Bug 1740175] Re: Ubuntu 17.10 not resuming from suspend, freezing on shut down

2017-12-26 Thread Matt G
apport information

** Tags added: apport-collected

** Description changed:

  I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10
  using Gnome. I'd say it's usually 50/50 that i'm able to suspend and
  successfully resume. Same goes for shutting down now, where it will
  freeze on the purple Ubuntu screen. When I suspend, the monitor will go
  out but the hard drive will still be running and I have to hard power
  off. Here's a pm-suspend log:
  
  Initial commandline parameters: 
  Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
  Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
  /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.
  
  Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
  /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.
  
  Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
  Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
  Module  Size  Used by
  msr16384  0
  ccm20480  6
  binfmt_misc20480  1
  nls_iso8859_1  16384  1
  ath3k  20480  0
  uvcvideo   86016  0
  videobuf2_vmalloc  16384  1 uvcvideo
  videobuf2_memops   16384  1 videobuf2_vmalloc
  videobuf2_v4l2 24576  1 uvcvideo
  btusb  45056  0
  btrtl  16384  1 btusb
  videobuf2_core 40960  2 uvcvideo,videobuf2_v4l2
  btbcm  16384  1 btusb
  videodev  176128  3 uvcvideo,videobuf2_core,videobuf2_v4l2
  media  40960  2 uvcvideo,videodev
  cmdlinepart16384  0
  btintel16384  1 btusb
  bluetooth 540672  6 btrtl,btintel,btbcm,ath3k,btusb
  ecdh_generic   24576  1 bluetooth
  intel_spi_platform 16384  0
  intel_spi  20480  1 intel_spi_platform
  spi_nor32768  1 intel_spi
  joydev 20480  0
  mtd57344  4 spi_nor,intel_spi,cmdlinepart
  intel_rapl 20480  0
  x86_pkg_temp_thermal16384  0
  
  I attached the dmesg.log.
  
- I'm pretty new to linux, so please let me know if there's another log I
- should get for more details. I upgraded to kernel 4.14.8-041408-generic
- last week, which didn't help.
+ I'm pretty new to linux, so please let me know if there's another log I 
should get for more details. I upgraded to kernel 4.14.8-041408-generic last 
week, which didn't help.
+ --- 
+ ApportVersion: 2.20.7-0ubuntu3.6
+ Architecture: amd64
+ CurrentDesktop: GNOME
+ DistroRelease: Ubuntu 17.10
+ InstallationDate: Installed on 2017-09-16 (101 days ago)
+ InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ Tags:  artful
+ Uname: Linux 4.14.8-041408-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "JournalErrors.txt"
   
https://bugs.launchpad.net/bugs/1740175/+attachment/5027697/+files/JournalErrors.txt

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Title:
  Ubuntu 17.10 not resuming from suspend, freezing on shut down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm on an Acer Espire with intel microcode running dual boot Xorg
  17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend
  and successfully resume. Same goes for shutting down now, where it
  will freeze on the purple Ubuntu screen. When I suspend, the monitor
  will go out but the hard drive will still be running and I have to
  hard power off. Here's a pm-suspend log:

  Initial commandline parameters: 
  Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
  Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
  /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
  /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
  Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
  Module  Size  Used by
  msr16384  0
  ccm20480  6
  binfmt_misc20480  1
  nls_iso8859_1  16384  1
  ath3k  20480  0
  uvcvideo   86016  0
  videobuf2_vmalloc  16384  1 uvcvideo
  videobuf2_memops   

[Kernel-packages] [Bug 1740175] [NEW] Ubuntu 17.10 not resuming from suspend, freezing on shut down

2017-12-26 Thread Matt G
Public bug reported:

I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10
using Gnome. I'd say it's usually 50/50 that i'm able to suspend and
successfully resume. Same goes for shutting down now, where it will
freeze on the purple Ubuntu screen. When I suspend, the monitor will go
out but the hard drive will still be running and I have to hard power
off. Here's a pm-suspend log:

Initial commandline parameters: 
Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
/usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 UTC 
2017 x86_64 x86_64 x86_64 GNU/Linux
Module  Size  Used by
msr16384  0
ccm20480  6
binfmt_misc20480  1
nls_iso8859_1  16384  1
ath3k  20480  0
uvcvideo   86016  0
videobuf2_vmalloc  16384  1 uvcvideo
videobuf2_memops   16384  1 videobuf2_vmalloc
videobuf2_v4l2 24576  1 uvcvideo
btusb  45056  0
btrtl  16384  1 btusb
videobuf2_core 40960  2 uvcvideo,videobuf2_v4l2
btbcm  16384  1 btusb
videodev  176128  3 uvcvideo,videobuf2_core,videobuf2_v4l2
media  40960  2 uvcvideo,videodev
cmdlinepart16384  0
btintel16384  1 btusb
bluetooth 540672  6 btrtl,btintel,btbcm,ath3k,btusb
ecdh_generic   24576  1 bluetooth
intel_spi_platform 16384  0
intel_spi  20480  1 intel_spi_platform
spi_nor32768  1 intel_spi
joydev 20480  0
mtd57344  4 spi_nor,intel_spi,cmdlinepart
intel_rapl 20480  0
x86_pkg_temp_thermal16384  0

I attached the dmesg.log.

I'm pretty new to linux, so please let me know if there's another log I
should get for more details. I upgraded to kernel 4.14.8-041408-generic
last week, which didn't help.

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "dmesg.log"
   https://bugs.launchpad.net/bugs/1740175/+attachment/5027688/+files/dmesg.log

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1740175

Title:
  Ubuntu 17.10 not resuming from suspend, freezing on shut down

Status in linux package in Ubuntu:
  New

Bug description:
  I'm on an Acer Espire with intel microcode running dual boot Xorg
  17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend
  and successfully resume. Same goes for shutting down now, where it
  will freeze on the purple Ubuntu screen. When I suspend, the monitor
  will go out but the hard drive will still be running and I have to
  hard power off. Here's a pm-suspend log:

  Initial commandline parameters: 
  Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend.
  Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
  /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
  /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.

  Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
  Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
  Module  Size  Used by
  msr16384  0
  ccm20480  6
  binfmt_misc20480  1
  nls_iso8859_1  16384  1
  ath3k  20480  0
  uvcvideo   86016  0
  videobuf2_vmalloc  16384  1 uvcvideo
  videobuf2_memops   16384  1 videobuf2_vmalloc
  videobuf2_v4l2 24576  1 uvcvideo
  btusb  45056  0
  btrtl  16384  1 btusb
  videobuf2_core 40960  2 uvcvideo,videobuf2_v4l2
  btbcm  16384  1 btusb
  videodev  176128  3 uvcvideo,videobuf2_core,videobuf2_v4l2
  media  40960  2 uvcvideo,videodev
  cmdlinepart16384  0
  btintel16384  1 btusb
  bluetooth 540672  6 btrtl,btintel,btbcm,ath3k,btusb
  ecdh_generic   24576  1 bluetooth
  intel_spi_platform 16384  0
  intel_spi  20480  1 intel_spi_platform
  spi_nor32768  1 intel_spi
  joydev 20480  0
  mtd57344  4 spi_nor,intel_spi,cmdlinepart
  intel_rapl 20480  0
  x86_pkg_temp_thermal16384  0

  I attached the dmesg.log.

  I'm pretty new to linux, so please let me know if there's another log
  I shou