[Kernel-packages] [Bug 1662589] Re: Touchpad not working correctly after kernel upgrade

2017-05-06 Thread Paul Donohue
Sounds like they want both the Xenial and Yakkety kernels tested.  You
should be able to install the yakkety kernel on Xenial if you don't want
to upgrade now.

It may be easier to just grab the relevant packages from the launchpad page:
https://launchpad.net/ubuntu/+source/linux
https://launchpad.net/~canonical-kernel-team/+archive/ubuntu/ppa/+build/12486778/+files/linux-image-4.4.0-78-generic_4.4.0-78.99_amd64.deb
https://launchpad.net/~canonical-kernel-team/+archive/ubuntu/bootstrap/+build/12492144/+files/linux-image-4.8.0-52-generic_4.8.0-52.55_amd64.deb

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Title:
  Touchpad not working correctly after kernel upgrade

Status in linux package in Ubuntu:
  Fix Released
Status in linux source package in Xenial:
  Fix Committed
Status in linux source package in Yakkety:
  Fix Committed
Status in linux source package in Zesty:
  Fix Released

Bug description:
  Since the kernel upgraded from 4.4.0-31-generic the touchpad on my
  Toshiba Tecra laptop has not been functioning correctly.

  Whenever I try and do two finger srcolling it also thinks I'm doing a
  two finger tap to to rightclick, making two finger scrolling almost
  impossible.

  It is the same for both kernel updates since 4.4.0-31.  If I boot from
  4.4.0-31 then the touchpad works fine.

  If I do an xinput in the later kernels it shows :-
  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ Microsoft Wired Keyboard 600id=10   [slave  pointer 
 (2)]
  ⎜   ↳ Microsoft Comfort Mouse 6000id=11   [slave  pointer 
 (2)]
  ⎜   ↳ AlpsPS/2 ALPS DualPoint Stick   id=15   [slave  pointer 
 (2)]
  ⎜   ↳ AlpsPS/2 ALPS DualPoint TouchPadid=14   [slave  pointer 
 (2)]
  ⎣ Virtual core keyboard   id=3[master keyboard (2)]
  ↳ Virtual core XTEST keyboard id=5[slave  
keyboard (3)]
  ↳ Power Buttonid=6[slave  
keyboard (3)]
  ↳ Video Bus   id=7[slave  
keyboard (3)]
  ↳ Power Buttonid=8[slave  
keyboard (3)]
  ↳ Microsoft Wired Keyboard 600id=9[slave  
keyboard (3)]
  ↳ TOSHIBA Web Camera - FHDid=12   [slave  
keyboard (3)]
  ↳ AT Translated Set 2 keyboardid=13   [slave  
keyboard (3)]
  ↳ Toshiba input device  

  
  The AlpsPS/2 devices aren't aren't present when booting with 4.4.0.31:

  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ Microsoft Wired Keyboard 600id=10   [slave  pointer 
 (2)]
  ⎜   ↳ Microsoft Comfort Mouse 6000id=11   [slave  pointer 
 (2)]
  ⎜   ↳ ImPS/2 Generic Wheel Mouse  id=14   [slave  pointer  (2)]
  ⎣ Virtual core keyboard   id=3[master keyboard (2)]
  ↳ Virtual core XTEST keyboard id=5[slave  
keyboard (3)]
  ↳ Power Buttonid=6[slave  
keyboard (3)]
  ↳ Video Bus   id=7[slave  
keyboard (3)]
  ↳ Power Buttonid=8[slave  
keyboard (3)]
  ↳ Microsoft Wired Keyboard 600id=9[slave  
keyboard (3)]
  ↳ TOSHIBA Web Camera - FHDid=12   [slave  
keyboard (3)]
  ↳ AT Translated Set 2 keyboardid=13   [slave  
keyboard (3)]
  ↳ Toshiba input deviceid=15 [slave  keyboard 
(3)]

  Any ideas?

  Thanks.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  nick   1867 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=5f888cc2-be17-45fe-9b4c-c8cf49eb1db8
  InstallationDate: Installed on 2017-02-03 (4 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  MachineType: TOSHIBA TECRA A40-C
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic.efi.signed 
root=UUID=7c18c2ca-0cc6-4c2c-80ba-194bbbc22646 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-62-generic N/A
   linux-backports-modules-4.4.0-62-generic  N/A
   linux-firmware1.157.6
  Tags:  xenial xenial
  Uname: Linux 4.4.0-62-generic x86_64
  

[Kernel-packages] [Bug 1590590] Re: Touchpad not recognized on Dell Latitude E7470 Ultrabook

2017-03-22 Thread Paul Donohue
No.  If I monitor interrupts, the Alps device actually stops sending
interrupts when the touchpad or trackstick stutters.

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https://bugs.launchpad.net/bugs/1590590

Title:
  Touchpad not recognized on Dell Latitude E7470 Ultrabook

Status in linux package in Ubuntu:
  Triaged
Status in systemd package in Ubuntu:
  New
Status in xserver-xorg-input-synaptics package in Ubuntu:
  Confirmed

Bug description:
  Expected: Touchpad settings available in Mouse & Touchpad Settings
  dialog

  Actual result: Touchpad settings missing entirely

  
  Details:
  The touchpad on my Dell Ultrabook (Latitude E7470) functions mostly. 

  The settings for the touchpad are not available at all in the Mouse
  and Touchpad settings (see http://i.imgur.com/YRGiOrj.png).

  Two-finger scrolling works as expected except it's using "Natural
  Scrolling" by default and there is no way to change it.

  xinput list does not display a touchpad at all:

  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ ELAN Touchscreenid=11   [slave  pointer 
 (2)]
  ⎜   ↳ ImPS/2 Generic Wheel Mouse  id=13   [slave  pointer 
 (2)]
  ⎣ Virtual core keyboard   id=3[master keyboard (2)]
  ↳ Virtual core XTEST keyboard id=5[slave  
keyboard (3)]
  ↳ Power Buttonid=6[slave  
keyboard (3)]
  ↳ Video Bus   id=7[slave  
keyboard (3)]
  ↳ Power Buttonid=8[slave  
keyboard (3)]
  ↳ Sleep Buttonid=9[slave  
keyboard (3)]
  ↳ Integrated_Webcam_FHD   id=10   [slave  
keyboard (3)]
  ↳ AT Translated Set 2 keyboardid=12   [slave  
keyboard (3)]
  ↳ Dell WMI hotkeysid=14   [slave  
keyboard (3)]
  ↳ DELL Wireless hotkeys   id=15   [slave  
keyboard (3)]

  
  /proc/bus/input/devices lists the device as a "Generic Wheel Mouse"

  Output of `lsb_release -rd`:
  Description:  Ubuntu 16.04 LTS
  Release:  16.04

  xserver-xorg-input-synaptics version information:
  xserver-xorg-input-synaptics:
Installed: 1.8.2-1ubuntu3
Candidate: 1.8.2-1ubuntu3
Version table:
   *** 1.8.2-1ubuntu3 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  100 /var/lib/dpkg/status

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1662589] Re: Touchpad not working correctly after kernel upgrade

2017-03-22 Thread Paul Donohue
When that happens, could you grab the other Alps fixes too?
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1590590/comments/77

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Title:
  Touchpad not working correctly after kernel upgrade

Status in linux package in Ubuntu:
  In Progress
Status in linux source package in Xenial:
  In Progress
Status in linux source package in Yakkety:
  In Progress
Status in linux source package in Zesty:
  In Progress

Bug description:
  Since the kernel upgraded from 4.4.0-31-generic the touchpad on my
  Toshiba Tecra laptop has not been functioning correctly.

  Whenever I try and do two finger srcolling it also thinks I'm doing a
  two finger tap to to rightclick, making two finger scrolling almost
  impossible.

  It is the same for both kernel updates since 4.4.0-31.  If I boot from
  4.4.0-31 then the touchpad works fine.

  If I do an xinput in the later kernels it shows :-
  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ Microsoft Wired Keyboard 600id=10   [slave  pointer 
 (2)]
  ⎜   ↳ Microsoft Comfort Mouse 6000id=11   [slave  pointer 
 (2)]
  ⎜   ↳ AlpsPS/2 ALPS DualPoint Stick   id=15   [slave  pointer 
 (2)]
  ⎜   ↳ AlpsPS/2 ALPS DualPoint TouchPadid=14   [slave  pointer 
 (2)]
  ⎣ Virtual core keyboard   id=3[master keyboard (2)]
  ↳ Virtual core XTEST keyboard id=5[slave  
keyboard (3)]
  ↳ Power Buttonid=6[slave  
keyboard (3)]
  ↳ Video Bus   id=7[slave  
keyboard (3)]
  ↳ Power Buttonid=8[slave  
keyboard (3)]
  ↳ Microsoft Wired Keyboard 600id=9[slave  
keyboard (3)]
  ↳ TOSHIBA Web Camera - FHDid=12   [slave  
keyboard (3)]
  ↳ AT Translated Set 2 keyboardid=13   [slave  
keyboard (3)]
  ↳ Toshiba input device  

  
  The AlpsPS/2 devices aren't aren't present when booting with 4.4.0.31:

  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ Microsoft Wired Keyboard 600id=10   [slave  pointer 
 (2)]
  ⎜   ↳ Microsoft Comfort Mouse 6000id=11   [slave  pointer 
 (2)]
  ⎜   ↳ ImPS/2 Generic Wheel Mouse  id=14   [slave  pointer  (2)]
  ⎣ Virtual core keyboard   id=3[master keyboard (2)]
  ↳ Virtual core XTEST keyboard id=5[slave  
keyboard (3)]
  ↳ Power Buttonid=6[slave  
keyboard (3)]
  ↳ Video Bus   id=7[slave  
keyboard (3)]
  ↳ Power Buttonid=8[slave  
keyboard (3)]
  ↳ Microsoft Wired Keyboard 600id=9[slave  
keyboard (3)]
  ↳ TOSHIBA Web Camera - FHDid=12   [slave  
keyboard (3)]
  ↳ AT Translated Set 2 keyboardid=13   [slave  
keyboard (3)]
  ↳ Toshiba input deviceid=15 [slave  keyboard 
(3)]

  Any ideas?

  Thanks.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  nick   1867 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=5f888cc2-be17-45fe-9b4c-c8cf49eb1db8
  InstallationDate: Installed on 2017-02-03 (4 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  MachineType: TOSHIBA TECRA A40-C
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic.efi.signed 
root=UUID=7c18c2ca-0cc6-4c2c-80ba-194bbbc22646 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-62-generic N/A
   linux-backports-modules-4.4.0-62-generic  N/A
   linux-firmware1.157.6
  Tags:  xenial xenial
  Uname: Linux 4.4.0-62-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/12/2016
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 7.40
  dmi.board.asset.tag: 00
  dmi.board.name: TECRA A40-C
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 00
  dmi.chassis.type: 10
  

[Kernel-packages] [Bug 1590590] Re: Touchpad not recognized on Dell Latitude E7470 Ultrabook

2017-03-19 Thread Paul Donohue
BTW, some Dell Precision 7510 systems (possibly only Xeon systems?) have
a hardware issue where the trackstick or the touchpad or both will
periodically get "stuck" (stop responding briefly) when on A/C power,
when switchable graphics is enabled, when there is significant 2D or 3D
video activity being rendered on the Intel video card, and when the Alps
device is being run by an Alps driver (either this Linux driver or the
standard Windows driver) instead of being run in PS/2 compatibility
mode.

However, Dell is not taking my complaints about this seriously, in part
because they "have not received any other complaints about this issue".

If anyone else is encountering this issue, please contact me directly.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1590590

Title:
  Touchpad not recognized on Dell Latitude E7470 Ultrabook

Status in linux package in Ubuntu:
  Triaged
Status in xserver-xorg-input-synaptics package in Ubuntu:
  Confirmed

Bug description:
  Expected: Touchpad settings available in Mouse & Touchpad Settings
  dialog

  Actual result: Touchpad settings missing entirely

  
  Details:
  The touchpad on my Dell Ultrabook (Latitude E7470) functions mostly. 

  The settings for the touchpad are not available at all in the Mouse
  and Touchpad settings (see http://i.imgur.com/YRGiOrj.png).

  Two-finger scrolling works as expected except it's using "Natural
  Scrolling" by default and there is no way to change it.

  xinput list does not display a touchpad at all:

  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ ELAN Touchscreenid=11   [slave  pointer 
 (2)]
  ⎜   ↳ ImPS/2 Generic Wheel Mouse  id=13   [slave  pointer 
 (2)]
  ⎣ Virtual core keyboard   id=3[master keyboard (2)]
  ↳ Virtual core XTEST keyboard id=5[slave  
keyboard (3)]
  ↳ Power Buttonid=6[slave  
keyboard (3)]
  ↳ Video Bus   id=7[slave  
keyboard (3)]
  ↳ Power Buttonid=8[slave  
keyboard (3)]
  ↳ Sleep Buttonid=9[slave  
keyboard (3)]
  ↳ Integrated_Webcam_FHD   id=10   [slave  
keyboard (3)]
  ↳ AT Translated Set 2 keyboardid=12   [slave  
keyboard (3)]
  ↳ Dell WMI hotkeysid=14   [slave  
keyboard (3)]
  ↳ DELL Wireless hotkeys   id=15   [slave  
keyboard (3)]

  
  /proc/bus/input/devices lists the device as a "Generic Wheel Mouse"

  Output of `lsb_release -rd`:
  Description:  Ubuntu 16.04 LTS
  Release:  16.04

  xserver-xorg-input-synaptics version information:
  xserver-xorg-input-synaptics:
Installed: 1.8.2-1ubuntu3
Candidate: 1.8.2-1ubuntu3
Version table:
   *** 1.8.2-1ubuntu3 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  100 /var/lib/dpkg/status

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1590590] Re: Touchpad not recognized on Dell Latitude E7470 Ultrabook

2017-03-19 Thread Paul Donohue
A number of relevant bug fixes have been committed to the kernel since this 
driver was backported.  These fixes should probably be backported as well:
https://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=864db9295b06837d11a260e5dacf99a3fdf6bce2
https://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=7229c58c096ca08576cbcbf6669bfbdcae0b5d22
https://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=23fce365c6a26e40d459ca97289dd18543fb6845
https://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=47e3a5edc6538d66e470aaed3b7c57255cb37ca1
https://git.kernel.org/pub/scm/linux/kernel/git/dtor/input.git/commit/?h=for-linus=e7348396c6d51b57c95c6646c390cd078e038e19
https://git.kernel.org/pub/scm/linux/kernel/git/dtor/input.git/commit/?h=for-linus=47e6fb4212d09f325c0847d05985dd3d71553095

I put the following in my xorg.conf to permanently fix the sensitivity issues 
and disable edge scrolling:
Section "InputClass"
  Identifier"PointStick"
  MatchIsPointer"true"
  MatchProduct  "DualPoint Stick"
  MatchDevicePath   "/dev/input/event*"

  # To display current settings:
  # xinput list-props 'AlpsPS/2 ALPS DualPoint Stick'
  # xinput get-feedbacks 'AlpsPS/2 ALPS DualPoint Stick'

  # Scroll wheel emulation is configured by default in
  # /usr/share/X11/xorg.conf.d/11-evdev-trackpoint.conf
  # Default scroll is way too sensitive
  Option"EmulateWheelInertia"   "80"# Default 10
  # Middle Button Emulation isn't needed since there is a physical button
  Option"Emulate3Buttons"   "false" # Default true

  # Use the recommended "polynomial" acceleration profile
  Option"AccelerationProfile"   "2" # Default 0 ("classic")
  # Default settings are way too sensitive
  Option"ConstantDeceleration"  "9" # Default 1.0
  #Option   "AdaptiveDeceleration"  "1.0"   # Default 1.0
  # The Threshold/Numerator/Denominator set here are usually overridden by the 
Desktop Manager,
  # so you may also need to adjust these in the Desktop Manager's control 
panel, or add
  # `xinput set-ptr-feedback 'AlpsPS/2 ALPS DualPoint Stick' 0 7 2` to a 
startup script run by your
  # Desktop manager.
  Option"AccelerationThreshold" "0" # Default 4 for use 
with "classic" profile
  Option"AccelerationNumerator" "7" # Default 2
  Option"AccelerationDenominator"   "2" # Default 1
  #Option   "VelocityScaling"   "10.0"  # Default 10.0
EndSection

Section "InputClass"
  Identifier"TouchPad"
  MatchIsTouchpad   "true"
  MatchDevicePath   "/dev/input/event*"

  # To display current settings:
  # xinput list-props 'AlpsPS/2 ALPS DualPoint TouchPad'
  # xinput get-feedbacks 'AlpsPS/2 ALPS DualPoint TouchPad'
  # synclient

  # Use multi-touch button emulation
  Option"TapButton2""2" # Default 3 (right 
click)
  Option"TapButton3""3" # Default 0
  # Button emulation isn't needed since there are physical buttons
  # and multi-touch button emulation is easier to use than edge button emulation
  Option"RTCornerButton""0" # Default 2 (middle 
click)
  Option"RBCornerButton""0" # Default 3 (right 
click)
  Option"LTCornerButton""0" # Default 0
  Option"LBCornerButton""0" # Default 0
  # Use multi-touch scroll emulation
  Option"VertTwoFingerScroll"   "true"  # Default true
  Option"HorizTwoFingerScroll"  "true"  # Default false
  # Reverse multi-touch scroll direction
  # (Emulate touch screen scroll)
  #Option   "VertScrollDelta"   "-64"   # Default 64
  #Option   "HorizScrollDelta"  "-64"   # Default 64
  # Edge scroll emulation isn't needed since multi-touch scroll emulation is 
supported
  # (Multi-touch scroll emulation is easier to use than edge scroll emulation)
  Option"VertEdgeScroll""false" # Default true
  Option"HorizEdgeScroll"   "false" # Default false
  # Disable acceleration in the synaptics driver (use Xorg acceleration instead)
  Option"MinSpeed"  "1" # Default 1
  Option"MaxSpeed"  "1" # Default 1.75

  # Use the recommended "polynomial" acceleration profile
  Option"AccelerationProfile"   "2" # Default 1 
("device-dependent")
  # Default settings are a bit too sensitive
  Option"ConstantDeceleration"  "5" # Default 2.5
  #Option   "AdaptiveDeceleration"  "1.0"   # Default 1.0
  # The Threshold/Numerator/Denominator set here are usually overridden by the 
Desktop Manager,
  # so you may also need to adjust these in the Desktop Manager's control 
panel, or add
  # `xinput set-ptr-feedback