[Kernel-packages] [Bug 1538710] Re: USB devices do not work after booting with mouse plugged on Dell desktop
Christopher, I've installed the kernel linux- image-4.5.0-040500rc1-generic_4.5.0-040500rc1.201601241731_amd64.deb on the links you described and the issue does not happen any more. Thanks for the info. ** Tags added: kernel-fixed-upstream kernel-fixed-upstream-4.5-rc1 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1538710 Title: USB devices do not work after booting with mouse plugged on Dell desktop Status in linux package in Ubuntu: Incomplete Bug description: After updating to Ubuntu 14.04 (from?) both the mouse and keyboard stopped working after boot. They don't work even if I unplug and plug them again. WORKAROUND: I unplug only the mouse before turning the machine on and plug it in when the system shows the login screen. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-76-generic 3.13.0-76.120 ProcVersionSignature: Ubuntu 3.13.0-76.120-generic 3.13.11-ckt30 Uname: Linux 3.13.0-76-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: vagner 1870 F pulseaudio /dev/snd/controlC0: vagner 1870 F pulseaudio CurrentDesktop: Unity Date: Wed Jan 27 13:25:51 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-precise-amd64-20130203-1 HibernationDevice: RESUME=UUID=94e7bf44-a8d4-443b-a66e-17568682b7b5 InstallationDate: Installed on 2015-08-13 (167 days ago) InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50 MachineType: Dell Inc. Inspiron 3647 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-76-generic root=UUID=4f8e6988-7f43-49a5-810d-efed9e6d8ee0 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-76-generic N/A linux-backports-modules-3.13.0-76-generic N/A linux-firmware 1.127.20 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2016-01-22 (4 days ago) dmi.bios.date: 06/29/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 02YRK5 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd06/29/2015:svnDellInc.:pnInspiron3647:pvr:rvnDellInc.:rn02YRK5:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: Inspiron 3647 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1538710/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1437004] Re: USB devices not working since upgrading to kernel 3.13.0-48-generic from 3.13.0-46-generic
Christopher, I submitted bug 1538710 with this information. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1437004 Title: USB devices not working since upgrading to kernel 3.13.0-48-generic from 3.13.0-46-generic Status in linux package in Ubuntu: Incomplete Bug description: # lsb_release -rd Description: Ubuntu 12.04.5 LTS Release: 12.04 (I'm running trusty HWE). USB2 and USB3 ports are not working with kernel 3.13.0-48-generic. When I boot on previous kernel (3.13.0-46-generic), USB ports work. If I unplug USB devices before booting and I connect USB devices (keyboard, mouse) after boot is completed, USB devices are working. If I reboot again with the devices plugged while booting, USB stops working again. Tried different keyboards and mices. dmesg output on kernel 3.13.0-48-generic: [ 12.318671] xhci_hcd :00:14.0: Timeout while waiting for address device command [ 12.318687] [ cut here ] [ 12.318694] WARNING: CPU: 3 PID: 0 at /build/buildd/linux-lts-trusty-3.13.0/drivers/usb/host/xhci-ring.c:1581 handle_cmd_completion+0x413/0x440() [ 12.318695] Modules linked in: rfcomm bnep parport_pc ppdev binfmt_misc xt_hl ip6t_rt nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT xt_LOG xt_limit xt_tcpudp xt_addrtype nf_conntrack_ipv4 nf_defrag_ipv4 arc4 ath9k xt_state mac80211 x86_pkg_temp_thermal ip6table_filter ip6_tables ath9k_common intel_powerclamp ath9k_hw nf_conntrack_netbios_ns nf_conntrack_broadcast coretemp nf_nat_ftp kvm_intel nf_nat nf_conntrack_ftp nf_conntrack kvm ath iptable_filter ip_tables x_tables snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_intel crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel snd_hda_codec snd_hwdep snd_pcm ablk_helper snd_seq_midi snd_rawmidi snd_seq_midi_event cryptd snd_seq lrw cfg80211 gf128mul snd_timer ath3k snd_seq_device btusb glue_helper aes_x86_64 snd dm_multipath bluetooth soundcore scsi_dh snd_page_alloc mei_me psmouse mei mac_hid dcdbas serio_raw lpc_ich shpchp lp parport ums_realtek usb_storage dm_mirror dm_region_hash dm_log btrfs hid_generic usbhid hid rai d6_pq xor libcrc32c i915 r8169 mii drm_kms_helper drm ahci libahci i2c_algo_bit video zram(C) [ 12.318735] CPU: 3 PID: 0 Comm: swapper/3 Tainted: G C 3.13.0-48-generic #80~precise1-Ubuntu [ 12.318735] Hardware name: Dell Inc. Inspiron 3647/02YRK5 , BIOS A05 08/18/2014 [ 12.318736] 062d 88019fb83d78 81758abd 0007 [ 12.318738] 88019fb83db8 8106afec 88019fb83dc8 [ 12.318740] 8801916c 01033c01 0005 880191573780 [ 12.318741] Call Trace: [ 12.318742][] dump_stack+0x46/0x58 [ 12.318748] [] warn_slowpath_common+0x8c/0xc0 [ 12.318750] [] warn_slowpath_null+0x1a/0x20 [ 12.318751] [] handle_cmd_completion+0x413/0x440 [ 12.318753] [] xhci_handle_event+0x1ae/0x2a0 [ 12.318755] [] xhci_irq+0x120/0x1f0 [ 12.318756] [] xhci_msi_irq+0x11/0x20 [ 12.318758] [] handle_irq_event_percpu+0x5d/0x210 [ 12.318760] [] handle_irq_event+0x48/0x70 [ 12.318761] [] handle_edge_irq+0x77/0x110 [ 12.318764] [] handle_irq+0x22/0x40 [ 12.318767] [] do_IRQ+0x5a/0xe0 [ 12.318769] [] common_interrupt+0x6d/0x6d [ 12.318770][] ? cpuidle_enter_state+0x61/0xe0 [ 12.318773] [] ? cpuidle_enter_state+0x57/0xe0 [ 12.318774] [] cpuidle_idle_call+0xc0/0x210 [ 12.318777] [] arch_cpu_idle+0xe/0x30 [ 12.318778] [] cpu_idle_loop+0x78/0x270 [ 12.318780] [] ? clockevents_register_device+0xe2/0x140 [ 12.318781] [] cpu_startup_entry+0x6b/0x70 [ 12.318783] [] start_secondary+0xcd/0xd0 [ 12.318784] ---[ end trace e631d24eb5e0edb6 ]--- [ 12.522719] usb 3-10: Device not responding to set address. [ 12.726517] usb 3-10: device not accepting address 6, error -71 [ 12.838469] usb 3-10: new full-speed USB device number 7 using xhci_hcd [ 12.855678] usb 3-10: New USB device found, idVendor=0cf3, idProduct=0036 [ 12.855680] usb 3-10: New USB device strings: Mfr=0, Product=0, SerialNumber=0 [ 13.066215] r8169 :02:00.0: Direct firmware load failed with error -2 [ 13.066218] r8169 :02:00.0: Falling back to user helper [ 13.080987] r8169 :02:00.0 eth0: unable to load firmware patch rtl_nic/rtl8168g-2.fw (-2) [ 13.088472] r8169 :02:00.0 eth0: link down [ 13.088505] r8169 :02:00.0 eth0: link down [ 13.088518] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 13.088691] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 13.244011] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready [ 13.247046] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready [ 14.749954] r8169 :02:00.0 eth0: link up [ 14.749961] IPv6: ADD
[Kernel-packages] [Bug 1538710] [NEW] USB devices do not work after booting with mouse plugged on Dell desktop
Public bug reported: I have a Dell Inspiron 3647 SFF and after updating to Ubuntu 14.04 mouse and keyboard stopped working after boot. They don't work even if I unplug and plug them again. However, both devices work if I unplug them before turning the machine on and plug them later, when the system shows the login screen. I noticed that if I keep the keyboard connected and only disconnect the mouse during boot, the keyboard works and after the boot and the mouse works when I connect it. I suspect this is the same issue as in bug 1437004 and I posted a new report after advice from the Ubuntu team. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-76-generic 3.13.0-76.120 ProcVersionSignature: Ubuntu 3.13.0-76.120-generic 3.13.11-ckt30 Uname: Linux 3.13.0-76-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: vagner 1870 F pulseaudio /dev/snd/controlC0: vagner 1870 F pulseaudio CurrentDesktop: Unity Date: Wed Jan 27 13:25:51 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-precise-amd64-20130203-1 HibernationDevice: RESUME=UUID=94e7bf44-a8d4-443b-a66e-17568682b7b5 InstallationDate: Installed on 2015-08-13 (167 days ago) InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50 MachineType: Dell Inc. Inspiron 3647 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-76-generic root=UUID=4f8e6988-7f43-49a5-810d-efed9e6d8ee0 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-76-generic N/A linux-backports-modules-3.13.0-76-generic N/A linux-firmware 1.127.20 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2016-01-22 (4 days ago) dmi.bios.date: 06/29/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 02YRK5 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd06/29/2015:svnDellInc.:pnInspiron3647:pvr:rvnDellInc.:rn02YRK5:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: Inspiron 3647 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1538710 Title: USB devices do not work after booting with mouse plugged on Dell desktop Status in linux package in Ubuntu: New Bug description: I have a Dell Inspiron 3647 SFF and after updating to Ubuntu 14.04 mouse and keyboard stopped working after boot. They don't work even if I unplug and plug them again. However, both devices work if I unplug them before turning the machine on and plug them later, when the system shows the login screen. I noticed that if I keep the keyboard connected and only disconnect the mouse during boot, the keyboard works and after the boot and the mouse works when I connect it. I suspect this is the same issue as in bug 1437004 and I posted a new report after advice from the Ubuntu team. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-76-generic 3.13.0-76.120 ProcVersionSignature: Ubuntu 3.13.0-76.120-generic 3.13.11-ckt30 Uname: Linux 3.13.0-76-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: vagner 1870 F pulseaudio /dev/snd/controlC0: vagner 1870 F pulseaudio CurrentDesktop: Unity Date: Wed Jan 27 13:25:51 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-precise-amd64-20130203-1 HibernationDevice: RESUME=UUID=94e7bf44-a8d4-443b-a66e-17568682b7b5 InstallationDate: Installed on 2015-08-13 (167 days ago) InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50 MachineType: Dell Inc. Inspiron 3647 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-76-generic root=UUID=4f8e6988-7f43-49a5-810d-efed9e6d8ee0 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-76-generic N/A linux-backports-modules-3.13.0-76-generic N/A linux-firmware 1.127.20 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2016-01-22 (4 days ago) dmi.bios.date: 06/29/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 02YRK5 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc.
[Kernel-packages] [Bug 1437004] Re: USB devices not working since upgrading to kernel 3.13.0-48-generic from 3.13.0-46-generic
I have the same Dell Inspiron 3647 SFF and I am experiencing the same issue, although I have updated the BIOS and running kernel 3.13.0-76. Do you need more information? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1437004 Title: USB devices not working since upgrading to kernel 3.13.0-48-generic from 3.13.0-46-generic Status in linux package in Ubuntu: Incomplete Bug description: # lsb_release -rd Description: Ubuntu 12.04.5 LTS Release: 12.04 (I'm running trusty HWE). USB2 and USB3 ports are not working with kernel 3.13.0-48-generic. When I boot on previous kernel (3.13.0-46-generic), USB ports work. If I unplug USB devices before booting and I connect USB devices (keyboard, mouse) after boot is completed, USB devices are working. If I reboot again with the devices plugged while booting, USB stops working again. Tried different keyboards and mices. dmesg output on kernel 3.13.0-48-generic: [ 12.318671] xhci_hcd :00:14.0: Timeout while waiting for address device command [ 12.318687] [ cut here ] [ 12.318694] WARNING: CPU: 3 PID: 0 at /build/buildd/linux-lts-trusty-3.13.0/drivers/usb/host/xhci-ring.c:1581 handle_cmd_completion+0x413/0x440() [ 12.318695] Modules linked in: rfcomm bnep parport_pc ppdev binfmt_misc xt_hl ip6t_rt nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT xt_LOG xt_limit xt_tcpudp xt_addrtype nf_conntrack_ipv4 nf_defrag_ipv4 arc4 ath9k xt_state mac80211 x86_pkg_temp_thermal ip6table_filter ip6_tables ath9k_common intel_powerclamp ath9k_hw nf_conntrack_netbios_ns nf_conntrack_broadcast coretemp nf_nat_ftp kvm_intel nf_nat nf_conntrack_ftp nf_conntrack kvm ath iptable_filter ip_tables x_tables snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_intel crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel snd_hda_codec snd_hwdep snd_pcm ablk_helper snd_seq_midi snd_rawmidi snd_seq_midi_event cryptd snd_seq lrw cfg80211 gf128mul snd_timer ath3k snd_seq_device btusb glue_helper aes_x86_64 snd dm_multipath bluetooth soundcore scsi_dh snd_page_alloc mei_me psmouse mei mac_hid dcdbas serio_raw lpc_ich shpchp lp parport ums_realtek usb_storage dm_mirror dm_region_hash dm_log btrfs hid_generic usbhid hid rai d6_pq xor libcrc32c i915 r8169 mii drm_kms_helper drm ahci libahci i2c_algo_bit video zram(C) [ 12.318735] CPU: 3 PID: 0 Comm: swapper/3 Tainted: G C 3.13.0-48-generic #80~precise1-Ubuntu [ 12.318735] Hardware name: Dell Inc. Inspiron 3647/02YRK5 , BIOS A05 08/18/2014 [ 12.318736] 062d 88019fb83d78 81758abd 0007 [ 12.318738] 88019fb83db8 8106afec 88019fb83dc8 [ 12.318740] 8801916c 01033c01 0005 880191573780 [ 12.318741] Call Trace: [ 12.318742][] dump_stack+0x46/0x58 [ 12.318748] [] warn_slowpath_common+0x8c/0xc0 [ 12.318750] [] warn_slowpath_null+0x1a/0x20 [ 12.318751] [] handle_cmd_completion+0x413/0x440 [ 12.318753] [] xhci_handle_event+0x1ae/0x2a0 [ 12.318755] [] xhci_irq+0x120/0x1f0 [ 12.318756] [] xhci_msi_irq+0x11/0x20 [ 12.318758] [] handle_irq_event_percpu+0x5d/0x210 [ 12.318760] [] handle_irq_event+0x48/0x70 [ 12.318761] [] handle_edge_irq+0x77/0x110 [ 12.318764] [] handle_irq+0x22/0x40 [ 12.318767] [] do_IRQ+0x5a/0xe0 [ 12.318769] [] common_interrupt+0x6d/0x6d [ 12.318770][] ? cpuidle_enter_state+0x61/0xe0 [ 12.318773] [] ? cpuidle_enter_state+0x57/0xe0 [ 12.318774] [] cpuidle_idle_call+0xc0/0x210 [ 12.318777] [] arch_cpu_idle+0xe/0x30 [ 12.318778] [] cpu_idle_loop+0x78/0x270 [ 12.318780] [] ? clockevents_register_device+0xe2/0x140 [ 12.318781] [] cpu_startup_entry+0x6b/0x70 [ 12.318783] [] start_secondary+0xcd/0xd0 [ 12.318784] ---[ end trace e631d24eb5e0edb6 ]--- [ 12.522719] usb 3-10: Device not responding to set address. [ 12.726517] usb 3-10: device not accepting address 6, error -71 [ 12.838469] usb 3-10: new full-speed USB device number 7 using xhci_hcd [ 12.855678] usb 3-10: New USB device found, idVendor=0cf3, idProduct=0036 [ 12.855680] usb 3-10: New USB device strings: Mfr=0, Product=0, SerialNumber=0 [ 13.066215] r8169 :02:00.0: Direct firmware load failed with error -2 [ 13.066218] r8169 :02:00.0: Falling back to user helper [ 13.080987] r8169 :02:00.0 eth0: unable to load firmware patch rtl_nic/rtl8168g-2.fw (-2) [ 13.088472] r8169 :02:00.0 eth0: link down [ 13.088505] r8169 :02:00.0 eth0: link down [ 13.088518] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 13.088691] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready [ 13.244011] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready [ 13.247046] IPv6: ADDRCONF(NETD
