[Kernel-packages] [Bug 1799988] Re: Missing wifi and bluetooth after sleep on XPS 9370
As an FYI, here's info about my bios version: alexberry:~/ $ sudo dmidecode -t bios -q [9:04:26] BIOS Information Vendor: Dell Inc. Version: 1.5.1 Release Date: 08/09/2018 Address: 0xF Runtime Size: 64 kB ROM Size: 16 MB Characteristics: PCI is supported PNP is supported BIOS is upgradeable BIOS shadowing is allowed Boot from CD is supported Selectable boot is supported EDD is supported Japanese floppy for NEC 9800 1.2 MB is supported (int 13h) 5.25"/1.2 MB floppy services are supported (int 13h) 3.5"/720 kB floppy services are supported (int 13h) 3.5"/2.88 MB floppy services are supported (int 13h) Print screen service is supported (int 5h) 8042 keyboard services are supported (int 9h) Serial services are supported (int 14h) Printer services are supported (int 17h) ACPI is supported USB legacy is supported Smart battery is supported BIOS boot specification is supported Function key-initiated network boot is supported Targeted content distribution is supported UEFI is supported BIOS Revision: 1.5 BIOS Language Information Language Description Format: Long Installable Languages: 2 en|US|iso8859-1 Currently Installed Language: en|US|iso8859-1 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1799988 Title: Missing wifi and bluetooth after sleep on XPS 9370 Status in Dell Sputnik: New Status in linux package in Ubuntu: In Progress Bug description: I have XPS9370 with self-installed Ubuntu 18.10 (not project sputnik) with Killer 1435 wireless module. And sometimes I find wifi and bluetooth missing after sleep. I cannot exactly define preconditions, but it seems there are following steps to reproduce the issue 1. Connect something via bluetooth (I use bluetooth headset) 2. Send laptop to sleep 3. Wake it and find wifi and bluetooth missing. I have to mention that I have also been experienced bluetooth only missing, but it somehow transformed to the issue with both wireless devices. Dmesg after waking up with the issue attached --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kao2362 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2018-09-22 (33 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180922) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 012: ID 0489:e0a2 Foxconn / Hon Hai Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9370 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-10-generic root=UUID=34230cbd-d3d2-4cb8-855a-307883bc35ea ro quiet splash mem_sleep_default=deep video=1920x1080 usbcore.dyndbg=+p vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 Tags: cosmic Uname: Linux 4.18.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/09/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.1 dmi.board.name: 0VM1FG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd08/09/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0VM1FG:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.product.sku: 07E6 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1799988/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1799988] Re: Missing wifi and bluetooth after sleep on XPS 9370
When I was seeing this issue before I made the bios config change, I did notice that when the wifi and/or bluetooth died it'd need a hard power down and start up rather than a reboot to get it properly working. To test your query I just rebooted three times in a row, wireless came up, authenticated and got an IP each time, bluetooth was also visible and available to be used (though, as I'm on the train, I have no bluetooth device on hand to actually test it with) whereas, usually if it were broken, wifi & bluetooth would not show as available in the gnome interface or the terminal. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1799988 Title: Missing wifi and bluetooth after sleep on XPS 9370 Status in Dell Sputnik: New Status in linux package in Ubuntu: In Progress Bug description: I have XPS9370 with self-installed Ubuntu 18.10 (not project sputnik) with Killer 1435 wireless module. And sometimes I find wifi and bluetooth missing after sleep. I cannot exactly define preconditions, but it seems there are following steps to reproduce the issue 1. Connect something via bluetooth (I use bluetooth headset) 2. Send laptop to sleep 3. Wake it and find wifi and bluetooth missing. I have to mention that I have also been experienced bluetooth only missing, but it somehow transformed to the issue with both wireless devices. Dmesg after waking up with the issue attached --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kao2362 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2018-09-22 (33 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180922) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 012: ID 0489:e0a2 Foxconn / Hon Hai Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9370 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-10-generic root=UUID=34230cbd-d3d2-4cb8-855a-307883bc35ea ro quiet splash mem_sleep_default=deep video=1920x1080 usbcore.dyndbg=+p vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 Tags: cosmic Uname: Linux 4.18.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/09/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.1 dmi.board.name: 0VM1FG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd08/09/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0VM1FG:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.product.sku: 07E6 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1799988/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1799988] Re: Missing wifi and bluetooth after sleep on XPS 9370
I am running fedora 28 with kernel 4.19.8-300 and see this issue too, but just any FYI it seems disabling the wireless switch for both bt & wifi (by default both wireless and bluetooth can be switched on/off with the fn+home buttons) in the BIOS resolves this issue, only mentioning as it might help track down the bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1799988 Title: Missing wifi and bluetooth after sleep on XPS 9370 Status in Dell Sputnik: New Status in linux package in Ubuntu: In Progress Bug description: I have XPS9370 with self-installed Ubuntu 18.10 (not project sputnik) with Killer 1435 wireless module. And sometimes I find wifi and bluetooth missing after sleep. I cannot exactly define preconditions, but it seems there are following steps to reproduce the issue 1. Connect something via bluetooth (I use bluetooth headset) 2. Send laptop to sleep 3. Wake it and find wifi and bluetooth missing. I have to mention that I have also been experienced bluetooth only missing, but it somehow transformed to the issue with both wireless devices. Dmesg after waking up with the issue attached --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kao2362 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2018-09-22 (33 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180922) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 012: ID 0489:e0a2 Foxconn / Hon Hai Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9370 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-10-generic root=UUID=34230cbd-d3d2-4cb8-855a-307883bc35ea ro quiet splash mem_sleep_default=deep video=1920x1080 usbcore.dyndbg=+p vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 Tags: cosmic Uname: Linux 4.18.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/09/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.1 dmi.board.name: 0VM1FG dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd08/09/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0VM1FG:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.product.sku: 07E6 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1799988/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
