[Kernel-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
So I switched to Linux Kernel 5 since RC-5 and I was switching to the latest version ever since a new one is released. It seems that the 5 branch has fixed the issue for good. I am on 5.0.1 and have no issue with output. *fingers crossed* However I do have an issue with the input. Cannot recognize my internal microphone. Not a big issue as I don't speak that much or I can use different devices for that communication but the mic is the last bit that is not working on that "damn" Asus Zenbook. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I have the issue that Maksym is talking about. Indeed using 4.19.18 "fixed" the problem but it seems to be fixed somehow randomly. When I restart the laptop and enter my paassword, Linux Mint tries to play an intro chime but it gets cut off at the middle or at the end. I have to restart, login and it may or maynot fix the issue. After few restarts it starts working permanently for the duration of the session but this is not a real solution, isn't it? If someone is aware how to fix this issue please raise your voice! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I also want to confirm that the sound has come back when I upgraded the kernel to 4.19.18. I am using Mint 19.1 and by default it didn't work. Warning! I first upgraded to 4.20.5 but it didn't work. I switched to the 4.19 and it magically started to work! And on a side note it works better than the stock windows version. The sound card was making weird static noises when used on Windows 10. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
