[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic
The system is working now. I have been taking backups on the external drive connected to the 4-port hub it since yesterday. The backup (a large one) ran for several hours until late at night without a hitch. Since this morning the system has booted fine and has not shown any sign of crashing. Thanks to Christophe Penalver for his detailed instructions on how to upgrade the kernel, I upgraded to a mainline kernel. The kernel is linux-kernel-4.0.0-04-generic. I am marking the status of this bug as "CONFIRMED". I have also added the tags as suggested by Christophe. Thanks once again for all the inputs ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1443764 Title: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic Status in linux package in Ubuntu: Confirmed Bug description: I update the kernel images from update-manager this morning on my Ubuntu 14.10 system running on my laptop. I had started backintime-gnome to take a backup of my home directory on an external seagate drive connected to a 4 port USB hub. This is something I do almost daily I was editing a desktop shortcut on nano when suddenly I saw a black screen with a lot of dumps and messages from the kernel (or what seemed like the kernel). The screen was frozen - no mouse movement or keyboard movement would restore it. I had to force a restart using the power button. This is the first time I have encountered something like this. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-34-generic 3.16.0-34.47 ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8 Uname: Linux 3.16.0-34-generic x86_64 ApportVersion: 2.14.7-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: pramathesh 2166 F pulseaudio /dev/snd/controlC0: pramathesh 2166 F pulseaudio CurrentDesktop: Unity Date: Tue Apr 14 10:58:03 2015 HibernationDevice: RESUME=UUID=857060c8-98ed-40ca-8d9e-a1887edd968c MachineType: Hewlett-Packard HP ProBook 430 G2 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic root=/dev/mapper/ubuntu--vg-root ro priority=low quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-34-generic N/A linux-backports-modules-3.16.0-34-generic N/A linux-firmware 1.138.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: M74 Ver. 01.03 dmi.board.name: 2246 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 67.22 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.03:bd07/07/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP ProBook 430 G2 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1443764/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic
** Tags added: kernel-fixed-upstream kernel-fixed- upstream-4.0.0-04-generic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1443764 Title: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic Status in linux package in Ubuntu: Confirmed Bug description: I update the kernel images from update-manager this morning on my Ubuntu 14.10 system running on my laptop. I had started backintime-gnome to take a backup of my home directory on an external seagate drive connected to a 4 port USB hub. This is something I do almost daily I was editing a desktop shortcut on nano when suddenly I saw a black screen with a lot of dumps and messages from the kernel (or what seemed like the kernel). The screen was frozen - no mouse movement or keyboard movement would restore it. I had to force a restart using the power button. This is the first time I have encountered something like this. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-34-generic 3.16.0-34.47 ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8 Uname: Linux 3.16.0-34-generic x86_64 ApportVersion: 2.14.7-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: pramathesh 2166 F pulseaudio /dev/snd/controlC0: pramathesh 2166 F pulseaudio CurrentDesktop: Unity Date: Tue Apr 14 10:58:03 2015 HibernationDevice: RESUME=UUID=857060c8-98ed-40ca-8d9e-a1887edd968c MachineType: Hewlett-Packard HP ProBook 430 G2 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic root=/dev/mapper/ubuntu--vg-root ro priority=low quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-34-generic N/A linux-backports-modules-3.16.0-34-generic N/A linux-firmware 1.138.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: M74 Ver. 01.03 dmi.board.name: 2246 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 67.22 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.03:bd07/07/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP ProBook 430 G2 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1443764/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic
Thanks once again. I have installed the latest mainline kernel. uname -r: 4.0.0-04-generic from the link you have provided. System has booted fine with this kernel. Testing. Will keep you posted -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1443764 Title: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic Status in linux package in Ubuntu: Incomplete Bug description: I update the kernel images from update-manager this morning on my Ubuntu 14.10 system running on my laptop. I had started backintime-gnome to take a backup of my home directory on an external seagate drive connected to a 4 port USB hub. This is something I do almost daily I was editing a desktop shortcut on nano when suddenly I saw a black screen with a lot of dumps and messages from the kernel (or what seemed like the kernel). The screen was frozen - no mouse movement or keyboard movement would restore it. I had to force a restart using the power button. This is the first time I have encountered something like this. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-34-generic 3.16.0-34.47 ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8 Uname: Linux 3.16.0-34-generic x86_64 ApportVersion: 2.14.7-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: pramathesh 2166 F pulseaudio /dev/snd/controlC0: pramathesh 2166 F pulseaudio CurrentDesktop: Unity Date: Tue Apr 14 10:58:03 2015 HibernationDevice: RESUME=UUID=857060c8-98ed-40ca-8d9e-a1887edd968c MachineType: Hewlett-Packard HP ProBook 430 G2 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic root=/dev/mapper/ubuntu--vg-root ro priority=low quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-34-generic N/A linux-backports-modules-3.16.0-34-generic N/A linux-firmware 1.138.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: M74 Ver. 01.03 dmi.board.name: 2246 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 67.22 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.03:bd07/07/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP ProBook 430 G2 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1443764/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic
Hi. the output of the commands sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date is: M74 Ver. 01.09 01/26/2015 What was I doing? I was working on Caligra Flow to create a flow chart. Backintime was running a backup of my home directory on an external 1 TB Seagate storage drive (USB) connected to my laptop via a 4-port USB hub. I was moving the mouse to position an object on the flow chart when the black screen of death occurred again. Please let me know what other information I need to provide. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1443764 Title: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic Status in linux package in Ubuntu: Invalid Bug description: I update the kernel images from update-manager this morning on my Ubuntu 14.10 system running on my laptop. I had started backintime-gnome to take a backup of my home directory on an external seagate drive connected to a 4 port USB hub. This is something I do almost daily I was editing a desktop shortcut on nano when suddenly I saw a black screen with a lot of dumps and messages from the kernel (or what seemed like the kernel). The screen was frozen - no mouse movement or keyboard movement would restore it. I had to force a restart using the power button. This is the first time I have encountered something like this. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-34-generic 3.16.0-34.47 ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8 Uname: Linux 3.16.0-34-generic x86_64 ApportVersion: 2.14.7-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: pramathesh 2166 F pulseaudio /dev/snd/controlC0: pramathesh 2166 F pulseaudio CurrentDesktop: Unity Date: Tue Apr 14 10:58:03 2015 HibernationDevice: RESUME=UUID=857060c8-98ed-40ca-8d9e-a1887edd968c MachineType: Hewlett-Packard HP ProBook 430 G2 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic root=/dev/mapper/ubuntu--vg-root ro priority=low quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-34-generic N/A linux-backports-modules-3.16.0-34-generic N/A linux-firmware 1.138.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: M74 Ver. 01.03 dmi.board.name: 2246 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 67.22 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.03:bd07/07/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP ProBook 430 G2 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1443764/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic
Hi I think we will need to reopen this. Since I experienced the same issue again just now. If the report is closed how do I re-open? Pramathesh On Tue, 2015-04-14 at 22:34 +, Christopher M. Penalver wrote: > pramathesh ambasta, this bug report is being closed due to your last > comment > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1443764/comments/5 > regarding this being fixed with a BIOS update. For future reference you > can manage the status of your own bugs by clicking on the current status > in the yellow line and then choosing a new status in the revealed drop > down box. You can learn more about bug statuses at > https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time > to report this bug and helping to make Ubuntu better. Please submit any > future bugs you may find. > > ** Changed in: linux (Ubuntu) >Status: Incomplete => Invalid > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1443764 Title: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic Status in linux package in Ubuntu: Invalid Bug description: I update the kernel images from update-manager this morning on my Ubuntu 14.10 system running on my laptop. I had started backintime-gnome to take a backup of my home directory on an external seagate drive connected to a 4 port USB hub. This is something I do almost daily I was editing a desktop shortcut on nano when suddenly I saw a black screen with a lot of dumps and messages from the kernel (or what seemed like the kernel). The screen was frozen - no mouse movement or keyboard movement would restore it. I had to force a restart using the power button. This is the first time I have encountered something like this. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-34-generic 3.16.0-34.47 ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8 Uname: Linux 3.16.0-34-generic x86_64 ApportVersion: 2.14.7-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: pramathesh 2166 F pulseaudio /dev/snd/controlC0: pramathesh 2166 F pulseaudio CurrentDesktop: Unity Date: Tue Apr 14 10:58:03 2015 HibernationDevice: RESUME=UUID=857060c8-98ed-40ca-8d9e-a1887edd968c MachineType: Hewlett-Packard HP ProBook 430 G2 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic root=/dev/mapper/ubuntu--vg-root ro priority=low quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-34-generic N/A linux-backports-modules-3.16.0-34-generic N/A linux-firmware 1.138.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: M74 Ver. 01.03 dmi.board.name: 2246 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 67.22 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.03:bd07/07/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP ProBook 430 G2 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1443764/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic
Thanks a lot Christopher M. Penalver, especially for the really prompt response I upgraded the BIOS like you said. And I think it has worked! After upgrade, I booted up system as normal, plugged in the 4-port USB hub and plugged in the Seagate expansion drive into the hub. I then started backintime for a backup and started doing my work. It has been nearly 20 minutes since then. Backup has completed without a problem. The system is still alive and kicking. Thanks once again. Huge relief -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1443764 Title: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic Status in linux package in Ubuntu: Incomplete Bug description: I update the kernel images from update-manager this morning on my Ubuntu 14.10 system running on my laptop. I had started backintime-gnome to take a backup of my home directory on an external seagate drive connected to a 4 port USB hub. This is something I do almost daily I was editing a desktop shortcut on nano when suddenly I saw a black screen with a lot of dumps and messages from the kernel (or what seemed like the kernel). The screen was frozen - no mouse movement or keyboard movement would restore it. I had to force a restart using the power button. This is the first time I have encountered something like this. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-34-generic 3.16.0-34.47 ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8 Uname: Linux 3.16.0-34-generic x86_64 ApportVersion: 2.14.7-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: pramathesh 2166 F pulseaudio /dev/snd/controlC0: pramathesh 2166 F pulseaudio CurrentDesktop: Unity Date: Tue Apr 14 10:58:03 2015 HibernationDevice: RESUME=UUID=857060c8-98ed-40ca-8d9e-a1887edd968c MachineType: Hewlett-Packard HP ProBook 430 G2 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic root=/dev/mapper/ubuntu--vg-root ro priority=low quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-34-generic N/A linux-backports-modules-3.16.0-34-generic N/A linux-firmware 1.138.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: M74 Ver. 01.03 dmi.board.name: 2246 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 67.22 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.03:bd07/07/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP ProBook 430 G2 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1443764/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic
It happened again! I rebooted and I was working with not problems. Then I plugged in my external drive to my 4-port hub and started running backintime-gnome. A few seconds later the BSOD appeared again. It said that there was a kernel panic and an unhandled exception in one of the interrupts. Also some message about usb-ehcd (?). I hard rebooted again. This time I have attached my external drive to a USB port *on* my laptop. No problem so far! Could it be due to the 4-port hub then? Maybe! Please note that the 4-port hub is still attached to the computer and an external keyboard is plugged into it. So I am guessing that attaching the seagate drive to the port creates the problem. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1443764 Title: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic Status in linux package in Ubuntu: Confirmed Bug description: I update the kernel images from update-manager this morning on my Ubuntu 14.10 system running on my laptop. I had started backintime-gnome to take a backup of my home directory on an external seagate drive connected to a 4 port USB hub. This is something I do almost daily I was editing a desktop shortcut on nano when suddenly I saw a black screen with a lot of dumps and messages from the kernel (or what seemed like the kernel). The screen was frozen - no mouse movement or keyboard movement would restore it. I had to force a restart using the power button. This is the first time I have encountered something like this. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-34-generic 3.16.0-34.47 ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8 Uname: Linux 3.16.0-34-generic x86_64 ApportVersion: 2.14.7-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: pramathesh 2166 F pulseaudio /dev/snd/controlC0: pramathesh 2166 F pulseaudio CurrentDesktop: Unity Date: Tue Apr 14 10:58:03 2015 HibernationDevice: RESUME=UUID=857060c8-98ed-40ca-8d9e-a1887edd968c MachineType: Hewlett-Packard HP ProBook 430 G2 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic root=/dev/mapper/ubuntu--vg-root ro priority=low quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-34-generic N/A linux-backports-modules-3.16.0-34-generic N/A linux-firmware 1.138.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: M74 Ver. 01.03 dmi.board.name: 2246 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 67.22 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.03:bd07/07/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP ProBook 430 G2 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1443764/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1443764] [NEW] Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic
Public bug reported: I update the kernel images from update-manager this morning on my Ubuntu 14.10 system running on my laptop. I had started backintime-gnome to take a backup of my home directory on an external seagate drive connected to a 4 port USB hub. This is something I do almost daily I was editing a desktop shortcut on nano when suddenly I saw a black screen with a lot of dumps and messages from the kernel (or what seemed like the kernel). The screen was frozen - no mouse movement or keyboard movement would restore it. I had to force a restart using the power button. This is the first time I have encountered something like this. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-34-generic 3.16.0-34.47 ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8 Uname: Linux 3.16.0-34-generic x86_64 ApportVersion: 2.14.7-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: pramathesh 2166 F pulseaudio /dev/snd/controlC0: pramathesh 2166 F pulseaudio CurrentDesktop: Unity Date: Tue Apr 14 10:58:03 2015 HibernationDevice: RESUME=UUID=857060c8-98ed-40ca-8d9e-a1887edd968c MachineType: Hewlett-Packard HP ProBook 430 G2 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic root=/dev/mapper/ubuntu--vg-root ro priority=low quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-34-generic N/A linux-backports-modules-3.16.0-34-generic N/A linux-firmware 1.138.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: M74 Ver. 01.03 dmi.board.name: 2246 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 67.22 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.03:bd07/07/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP ProBook 430 G2 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug utopic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1443764 Title: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic Status in linux package in Ubuntu: New Bug description: I update the kernel images from update-manager this morning on my Ubuntu 14.10 system running on my laptop. I had started backintime-gnome to take a backup of my home directory on an external seagate drive connected to a 4 port USB hub. This is something I do almost daily I was editing a desktop shortcut on nano when suddenly I saw a black screen with a lot of dumps and messages from the kernel (or what seemed like the kernel). The screen was frozen - no mouse movement or keyboard movement would restore it. I had to force a restart using the power button. This is the first time I have encountered something like this. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-34-generic 3.16.0-34.47 ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8 Uname: Linux 3.16.0-34-generic x86_64 ApportVersion: 2.14.7-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: pramathesh 2166 F pulseaudio /dev/snd/controlC0: pramathesh 2166 F pulseaudio CurrentDesktop: Unity Date: Tue Apr 14 10:58:03 2015 HibernationDevice: RESUME=UUID=857060c8-98ed-40ca-8d9e-a1887edd968c MachineType: Hewlett-Packard HP ProBook 430 G2 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic root=/dev/mapper/ubuntu--vg-root ro priority=low quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-34-generic N/A linux-backports-modules-3.16.0-34-generic N/A linux-firmware 1.138.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: M74 Ver. 01.03 dmi.board.name: 2246 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 67.22 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.03:bd07/07/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP ProBook 430 G2 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1443764/+subscripti
[Kernel-packages] [Bug 1319778] Re: cannot resume from suspend Ubuntu 14.04
Sorry for creating this confusion but my colleague has the same hardware and Ubuntu 14.04 running. Would it work if I tried on that machine? Given that the bug exists, it would be good to have a solution -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1319778 Title: cannot resume from suspend Ubuntu 14.04 Status in linux package in Ubuntu: Invalid Bug description: This is on a clean install of Ubuntu 14.04. The other bug report on this issue which comes close is an old one (Ubuntu 7.04 in filed in 2009). Hence a new bug No matter which method I use to suspend - shutting the lid or using the options in the session indicator, ubuntu 14.04 does not resume after suspend. This is also true no matter which desktop environment I am in - I have three: Unity, gnome-desktop and cairo-dock. Steps to reproduce: 1. Shut lid: suspend is initiated 2. press power button on notebook to resume, the bluetooth, wireless lights etc. are shining suggesting that the notebook is trying to resume 3. But no, it does not resume. 4. Power off completely and power on again Pinging to the notebook from another device when in the above state results in an "unreachable" error. Substitute Step 1 for suspending from main shutdown/session menu: result is the same It has been the same on my notebook since 11.04 ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: pm-utils 1.4.1-13 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 Date: Thu May 15 16:29:34 2014 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en TERM=xterm PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash SourcePackage: pm-utils UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319778/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1319778] Re: cannot resume from suspend Ubuntu 14.04
Sorry, bu in the meanwhile I have upgraded my machine :) I no longer have the earlier one so it won't be possible for me to do what you are saying. On my new notebook (HP Probook 43) suspend and hibernate both work like a charm -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1319778 Title: cannot resume from suspend Ubuntu 14.04 Status in linux package in Ubuntu: Incomplete Bug description: This is on a clean install of Ubuntu 14.04. The other bug report on this issue which comes close is an old one (Ubuntu 7.04 in filed in 2009). Hence a new bug No matter which method I use to suspend - shutting the lid or using the options in the session indicator, ubuntu 14.04 does not resume after suspend. This is also true no matter which desktop environment I am in - I have three: Unity, gnome-desktop and cairo-dock. Steps to reproduce: 1. Shut lid: suspend is initiated 2. press power button on notebook to resume, the bluetooth, wireless lights etc. are shining suggesting that the notebook is trying to resume 3. But no, it does not resume. 4. Power off completely and power on again Pinging to the notebook from another device when in the above state results in an "unreachable" error. Substitute Step 1 for suspending from main shutdown/session menu: result is the same It has been the same on my notebook since 11.04 ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: pm-utils 1.4.1-13 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 Date: Thu May 15 16:29:34 2014 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en TERM=xterm PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash SourcePackage: pm-utils UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319778/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
