[Kernel-packages] [Bug 1113781] Re: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems

2014-03-10 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-
  image-3.5.0-23-generic are causing video display problems

Status in “linux” package in Ubuntu:
  Expired

Bug description:
  linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are
  causing video display problems on hp elitebook 8470w with ATI/AMD
  FirePro M2000 graphics card.

  01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee
  ATI Thames [Radeon 7500M/7600M Series]

  The system is unusable after this kernel upgrade - the display is flickering 
right after plymouth starts. Console is also not usable. However, the system 
works fine when I disable plymouth (delete gfxmode $linux_gfx_mode from grub 
config).
  linux-image-3.5.0-21-generic and earlier kernels are working fine.
  Using Ubuntu 12.10.

  Upstream 3.8 kernel also has this bug.

  WORKAROUND: Use fglrx driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-22-generic 3.5.0-22.34
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic x86_64
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  azrael 2217 F pulseaudio
   /dev/snd/controlC0:  azrael 2217 F pulseaudio
  CRDA:
   country DE:
    (2400 - 2483 @ 40), (N/A, 20)
    (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
    (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
    (5470 - 5725 @ 40), (N/A, 26), DFS
  Date: Sat Feb  2 22:21:30 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=53161bab-fe5f-4cd2-8720-389628646193
  InstallationDate: Installed on 2013-01-25 (8 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP EliteBook 8470w
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic 
root=UUID=35967d07-0bd5-4e13-9292-c2e19483d640 ro
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory 
/home/azrael not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68ICF Ver. F.32
  dmi.board.name: 179B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 42.32
  dmi.chassis.asset.tag: CNU2499X8F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68ICFVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8470w
  dmi.product.version: A1029D1102
  dmi.sys.vendor: Hewlett-Packard

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[Kernel-packages] [Bug 1113781] Re: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems

2014-01-09 Thread jacob
Christopher, follow your instructions, I install the new BIOS for 8470w,
now is already F.45.

sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date
s 
68ICF Ver. F.45
10/07/2013

But this problem is still the same.  kernel version linux-
image-3.5.0-22+ are effected. It's *really* terrible. so please fix it
if you can. we can upgrade to ubuntu13.x or 14.x. only stay in the low
version.

BTW, when the system booting, in Bios menu, I notice that the system
bios and video bios are separated, system bios is F.45 now, but video
bios is still a version stay in 2012 sometime.

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https://bugs.launchpad.net/bugs/1113781

Title:
  1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-
  image-3.5.0-23-generic are causing video display problems

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are
  causing video display problems on hp elitebook 8470w with ATI/AMD
  FirePro M2000 graphics card.

  01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee
  ATI Thames [Radeon 7500M/7600M Series]

  The system is unusable after this kernel upgrade - the display is flickering 
right after plymouth starts. Console is also not usable. However, the system 
works fine when I disable plymouth (delete gfxmode $linux_gfx_mode from grub 
config).
  linux-image-3.5.0-21-generic and earlier kernels are working fine.
  Using Ubuntu 12.10.

  Upstream 3.8 kernel also has this bug.

  WORKAROUND: Use fglrx driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-22-generic 3.5.0-22.34
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic x86_64
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  azrael 2217 F pulseaudio
   /dev/snd/controlC0:  azrael 2217 F pulseaudio
  CRDA:
   country DE:
    (2400 - 2483 @ 40), (N/A, 20)
    (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
    (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
    (5470 - 5725 @ 40), (N/A, 26), DFS
  Date: Sat Feb  2 22:21:30 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=53161bab-fe5f-4cd2-8720-389628646193
  InstallationDate: Installed on 2013-01-25 (8 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP EliteBook 8470w
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic 
root=UUID=35967d07-0bd5-4e13-9292-c2e19483d640 ro
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory 
/home/azrael not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68ICF Ver. F.32
  dmi.board.name: 179B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 42.32
  dmi.chassis.asset.tag: CNU2499X8F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68ICFVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8470w
  dmi.product.version: A1029D1102
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1113781] Re: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems

2014-01-09 Thread Christopher M. Penalver
jacob, thank you for your comment. So your hardware and problem may be tracked, 
could you please file a new report with Ubuntu by executing the following in a 
terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1113781

Title:
  1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-
  image-3.5.0-23-generic are causing video display problems

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are
  causing video display problems on hp elitebook 8470w with ATI/AMD
  FirePro M2000 graphics card.

  01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee
  ATI Thames [Radeon 7500M/7600M Series]

  The system is unusable after this kernel upgrade - the display is flickering 
right after plymouth starts. Console is also not usable. However, the system 
works fine when I disable plymouth (delete gfxmode $linux_gfx_mode from grub 
config).
  linux-image-3.5.0-21-generic and earlier kernels are working fine.
  Using Ubuntu 12.10.

  Upstream 3.8 kernel also has this bug.

  WORKAROUND: Use fglrx driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-22-generic 3.5.0-22.34
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic x86_64
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  azrael 2217 F pulseaudio
   /dev/snd/controlC0:  azrael 2217 F pulseaudio
  CRDA:
   country DE:
    (2400 - 2483 @ 40), (N/A, 20)
    (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
    (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
    (5470 - 5725 @ 40), (N/A, 26), DFS
  Date: Sat Feb  2 22:21:30 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=53161bab-fe5f-4cd2-8720-389628646193
  InstallationDate: Installed on 2013-01-25 (8 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP EliteBook 8470w
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic 
root=UUID=35967d07-0bd5-4e13-9292-c2e19483d640 ro
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory 
/home/azrael not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68ICF Ver. F.32
  dmi.board.name: 179B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 42.32
  dmi.chassis.asset.tag: CNU2499X8F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68ICFVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8470w
  dmi.product.version: A1029D1102
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1113781] Re: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems

2013-12-19 Thread Christopher M. Penalver
Przemysław Kulczycki, as per 
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5212918spf_p.tpst=swdMainspf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4060%257CswLang%253D%257Caction%253DlistDriverjavax.portlet.begCacheTok=com.vignette.cachetokenjavax.portlet.endCacheTok=com.vignette.cachetoken#BIOS
 an update is available for your BIOS (F.45). If you update to this following 
https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it 
doesn't, could you please both specify what happened, and just provide the 
output of the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Summary changed:

- linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing 
video display problems
+ 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and 
linux-image-3.5.0-23-generic are causing video display problems

** Tags added: bios-outdated-f.45

** Description changed:

  linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are
  causing video display problems on hp elitebook 8470w with ATI/AMD
  FirePro M2000 graphics card.
  
  01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI
  Thames [Radeon 7500M/7600M Series]
  
  The system is unusable after this kernel upgrade - the display is flickering 
right after plymouth starts. Console is also not usable. However, the system 
works fine when I disable plymouth (delete gfxmode $linux_gfx_mode from grub 
config).
  linux-image-3.5.0-21-generic and earlier kernels are working fine.
  Using Ubuntu 12.10.
  
- Upstream 3.8 kernel also has this bug. fglrx driver is unaffected, only
- the radeon driver is showing problems.
+ Upstream 3.8 kernel also has this bug.
+ 
+ WORKAROUND: Use fglrx driver.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-22-generic 3.5.0-22.34
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic x86_64
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  azrael 2217 F pulseaudio
   /dev/snd/controlC0:  azrael 2217 F pulseaudio
  CRDA:
   country DE:
    (2400 - 2483 @ 40), (N/A, 20)
    (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
    (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
    (5470 - 5725 @ 40), (N/A, 26), DFS
  Date: Sat Feb  2 22:21:30 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=53161bab-fe5f-4cd2-8720-389628646193
  InstallationDate: Installed on 2013-01-25 (8 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP EliteBook 8470w
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic 
root=UUID=35967d07-0bd5-4e13-9292-c2e19483d640 ro
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory 
/home/azrael not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68ICF Ver. F.32
  dmi.board.name: 179B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 42.32
  dmi.chassis.asset.tag: CNU2499X8F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68ICFVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8470w
  dmi.product.version: A1029D1102
  dmi.sys.vendor: Hewlett-Packard

** Changed in: linux (Ubuntu)
   Importance: Medium = Low

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1113781

Title:
  1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-
  image-3.5.0-23-generic are causing video display problems

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are
  causing video display problems on hp elitebook 8470w with ATI/AMD
  FirePro M2000 graphics card.

  01:00.0 VGA