[Kernel-packages] [Bug 1113781] Re: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1113781 Title: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux- image-3.5.0-23-generic are causing video display problems Status in “linux” package in Ubuntu: Expired Bug description: linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems on hp elitebook 8470w with ATI/AMD FirePro M2000 graphics card. 01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Thames [Radeon 7500M/7600M Series] The system is unusable after this kernel upgrade - the display is flickering right after plymouth starts. Console is also not usable. However, the system works fine when I disable plymouth (delete "gfxmode $linux_gfx_mode" from grub config). linux-image-3.5.0-21-generic and earlier kernels are working fine. Using Ubuntu 12.10. Upstream 3.8 kernel also has this bug. WORKAROUND: Use fglrx driver. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-22-generic 3.5.0-22.34 ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1 Uname: Linux 3.5.0-21-generic x86_64 ApportVersion: 2.6.1-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: azrael 2217 F pulseaudio /dev/snd/controlC0: azrael 2217 F pulseaudio CRDA: country DE: (2400 - 2483 @ 40), (N/A, 20) (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS (5470 - 5725 @ 40), (N/A, 26), DFS Date: Sat Feb 2 22:21:30 2013 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=53161bab-fe5f-4cd2-8720-389628646193 InstallationDate: Installed on 2013-01-25 (8 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: Hewlett-Packard HP EliteBook 8470w MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=pl_PL.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic root=UUID=35967d07-0bd5-4e13-9292-c2e19483d640 ro PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/azrael not ours. No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.5.0-21-generic N/A linux-backports-modules-3.5.0-21-generic N/A linux-firmware1.95 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/05/2012 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.32 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.32 dmi.chassis.asset.tag: CNU2499X8F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8470w dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1113781/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1113781] Re: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems
jacob, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1113781 Title: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux- image-3.5.0-23-generic are causing video display problems Status in “linux” package in Ubuntu: Incomplete Bug description: linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems on hp elitebook 8470w with ATI/AMD FirePro M2000 graphics card. 01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Thames [Radeon 7500M/7600M Series] The system is unusable after this kernel upgrade - the display is flickering right after plymouth starts. Console is also not usable. However, the system works fine when I disable plymouth (delete "gfxmode $linux_gfx_mode" from grub config). linux-image-3.5.0-21-generic and earlier kernels are working fine. Using Ubuntu 12.10. Upstream 3.8 kernel also has this bug. WORKAROUND: Use fglrx driver. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-22-generic 3.5.0-22.34 ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1 Uname: Linux 3.5.0-21-generic x86_64 ApportVersion: 2.6.1-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: azrael 2217 F pulseaudio /dev/snd/controlC0: azrael 2217 F pulseaudio CRDA: country DE: (2400 - 2483 @ 40), (N/A, 20) (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS (5470 - 5725 @ 40), (N/A, 26), DFS Date: Sat Feb 2 22:21:30 2013 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=53161bab-fe5f-4cd2-8720-389628646193 InstallationDate: Installed on 2013-01-25 (8 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: Hewlett-Packard HP EliteBook 8470w MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=pl_PL.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic root=UUID=35967d07-0bd5-4e13-9292-c2e19483d640 ro PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/azrael not ours. No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.5.0-21-generic N/A linux-backports-modules-3.5.0-21-generic N/A linux-firmware1.95 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/05/2012 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.32 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.32 dmi.chassis.asset.tag: CNU2499X8F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8470w dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1113781/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1113781] Re: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems
Christopher, follow your instructions, I install the new BIOS for 8470w, now is already F.45. sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date s 68ICF Ver. F.45 10/07/2013 But this problem is still the same. kernel version linux- image-3.5.0-22+ are effected. It's *really* terrible. so please fix it if you can. we can upgrade to ubuntu13.x or 14.x. only stay in the low version. BTW, when the system booting, in Bios menu, I notice that the system bios and video bios are separated, system bios is F.45 now, but video bios is still a version stay in 2012 sometime. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1113781 Title: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux- image-3.5.0-23-generic are causing video display problems Status in “linux” package in Ubuntu: Incomplete Bug description: linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems on hp elitebook 8470w with ATI/AMD FirePro M2000 graphics card. 01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Thames [Radeon 7500M/7600M Series] The system is unusable after this kernel upgrade - the display is flickering right after plymouth starts. Console is also not usable. However, the system works fine when I disable plymouth (delete "gfxmode $linux_gfx_mode" from grub config). linux-image-3.5.0-21-generic and earlier kernels are working fine. Using Ubuntu 12.10. Upstream 3.8 kernel also has this bug. WORKAROUND: Use fglrx driver. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-22-generic 3.5.0-22.34 ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1 Uname: Linux 3.5.0-21-generic x86_64 ApportVersion: 2.6.1-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: azrael 2217 F pulseaudio /dev/snd/controlC0: azrael 2217 F pulseaudio CRDA: country DE: (2400 - 2483 @ 40), (N/A, 20) (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS (5470 - 5725 @ 40), (N/A, 26), DFS Date: Sat Feb 2 22:21:30 2013 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=53161bab-fe5f-4cd2-8720-389628646193 InstallationDate: Installed on 2013-01-25 (8 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: Hewlett-Packard HP EliteBook 8470w MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=pl_PL.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic root=UUID=35967d07-0bd5-4e13-9292-c2e19483d640 ro PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/azrael not ours. No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.5.0-21-generic N/A linux-backports-modules-3.5.0-21-generic N/A linux-firmware1.95 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/05/2012 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.32 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.32 dmi.chassis.asset.tag: CNU2499X8F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8470w dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1113781/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1113781] Re: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems
Przemysław Kulczycki, as per http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5212918&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4060%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS an update is available for your BIOS (F.45). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Summary changed: - linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems + 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems ** Tags added: bios-outdated-f.45 ** Description changed: linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems on hp elitebook 8470w with ATI/AMD FirePro M2000 graphics card. 01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Thames [Radeon 7500M/7600M Series] The system is unusable after this kernel upgrade - the display is flickering right after plymouth starts. Console is also not usable. However, the system works fine when I disable plymouth (delete "gfxmode $linux_gfx_mode" from grub config). linux-image-3.5.0-21-generic and earlier kernels are working fine. Using Ubuntu 12.10. - Upstream 3.8 kernel also has this bug. fglrx driver is unaffected, only - the radeon driver is showing problems. + Upstream 3.8 kernel also has this bug. + + WORKAROUND: Use fglrx driver. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-22-generic 3.5.0-22.34 ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1 Uname: Linux 3.5.0-21-generic x86_64 ApportVersion: 2.6.1-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: azrael 2217 F pulseaudio /dev/snd/controlC0: azrael 2217 F pulseaudio CRDA: country DE: (2400 - 2483 @ 40), (N/A, 20) (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS (5470 - 5725 @ 40), (N/A, 26), DFS Date: Sat Feb 2 22:21:30 2013 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=53161bab-fe5f-4cd2-8720-389628646193 InstallationDate: Installed on 2013-01-25 (8 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: Hewlett-Packard HP EliteBook 8470w MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=pl_PL.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic root=UUID=35967d07-0bd5-4e13-9292-c2e19483d640 ro PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/azrael not ours. No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.5.0-21-generic N/A linux-backports-modules-3.5.0-21-generic N/A linux-firmware1.95 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/05/2012 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68ICF Ver. F.32 dmi.board.name: 179B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 42.32 dmi.chassis.asset.tag: CNU2499X8F dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8470w dmi.product.version: A1029D1102 dmi.sys.vendor: Hewlett-Packard ** Changed in: linux (Ubuntu) Importance: Medium => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1113781 Title: 1002:6841 [HP EliteBook 8470w] linux-image-3.5.0-22-generic and linux- image-3.5.0-23-generic are causing video display problems Status in “linux” package in Ubuntu: Incomplete Bug description: linux-image-3.5.0-22-generic and linux-image-3.5.0-23-generic are causing video display problems on hp elitebook 8470w with ATI/AMD FirePro M2000 graphics card.