[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
New information from Janos I did a diff on kernel configurations between 3.8.0-29 and -31 and found minimal, non-essential differences. Scanner works on -29 in ubuntu environment, but does not work on -31 in xubuntu environment. Scanner also works on different hardware (my Acer laptop) even on -31 xubuntu. My conclusion is that scanner problem is not related to kernel but to distribution itself (xubuntu going from 12.04 to 13.04). I suggest to go back to my initial report where sane finds the scanner, but scanimage thinks it is busy. I'm ready to give up on this bug. xubuntu is a good compliment to my linux experience. I can continue to play with my old, hacked and mangled FC3 installation where the scanner works and my color lexmark printer also works. On the other hand, xubuntu could make my new HP P 1102W printer work that I was unable to accomplish so far in FC3. But xubuntu cannot make the lexmark printer and the scanner work. That's OK, I'll use both linux installations, depending on what I need. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to:
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher, here is another question before I start digging into it. I would like to try 3.8.0-29 on my installed xubuntu. Yes, it worked on Ubuntu (not xubuntu) live CD, but just to make sure it is the kernel and not the distro around it I would like to test this idea. Specifically, how can I simply download and activate kernel 3.8.0-29? The Ubuntu Software Center application does not have such a choice. Thanks, Janos -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher, OK. I'll start working on it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, you are experiencing a not too uncommon regression- fix-regression phenomenon. It would be best to bisect the newest bisection point (3.8.0.29 works, 3.11.0-8 doesn't). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
** Tags added: saucy ** Tags removed: precise ** Tags removed: mb-userspace -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, ok so the next step is the bisect. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher, OK. Forgive me for a stupid question: bisect what? If it is the kernel that to blame, and if kervel versions are sequential, how come 3.2 0-52 works, 3.8.0-19 does not, then 3.8.0-29 works again, then 3.11.0-8 does not? What does Precise, Raring or Saucy has to do with kernel working or not? My understanding is that the various flavors (Precis, Saucy, Raring) have different features and packaging, supposedly better user experience, but they are built around some kernels, such as 3.2, 3.8 or 3.11. I would like to fully understand what I'm doing before starting. Please, understand that I'm not trying to be difficult, but I'm confused about the fact that one kernel works, the next doesn't, the next works again, and so on. So should I simply bysect kernels in Xubuntu Precise and Raring? Raring already does not work, so why go to Saucy? Please, explain. Maybe I totally miss the point. I studied the bysect link you sent me and this is why I have these questions. Thanks, Janos -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to:
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher: yes, reproducible. Installation DVD is fine, no problem with fonts . I did a live DVD test, and scanner is not recognized. Looks like kernel is 3.11.0-8. Just to recap: Ubuntu or Xubuntu in Precise version do recognize scanner. Ubuntu Precise kernel is 3.8.0-29 amd Xubuntu Precise kernel is 3.2.0-52. They both work with my scanner. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, placing a hold on the bisect for now, could you please test for this in Saucy Xubuntu via http://cdimage.ubuntu.com/xubuntu/releases/saucy/beta-2/ and advise if this is reproducible? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher, ok. I start to see the logic. However, I fail to understand why kernel 3.2 works on Xubuntu, but 3.8.0-19 does not, even though 3.8.0-29 works again in Ubuntu. Apparently something went bad going from 3.2.0-52 to 3.8.0-19 in Xubuntu, but going from 3.8.0-19 to 3.8.0-29 things became good again (I mean scanner recognition in Xubuntu). So before I bisect anything would you agree that I should first install 3.8.0-29 on my Xubuntu, and test the scanner. If it works then we can decide if we need to bisect 3.8.0-19 and -29 if we really want to find out what is the offending code. Let me know. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher M. Penalver, I think we have a major confusion here, and it is mainly my fault. This is due to my lack of experience with Ubuntu community and with bug reporting. The bug I reported is for Xubuntu, not for Ubuntu. X is the key word here. When I studied the bisect notes and my previous tests I found out that Precise (a.k.a. 12.04) kernel for Ununtu on live CD (or DVD) is 3.8.0-29 but for xubuntu it is 3.2.0-52 Scanner works on both live CD. Raring (a.k.a. 13.04) kernel for xubuntu is 3.8.0-19, and scanner is not recognized, i.e. this bug. Both Ubuntu and Xubuntu CDs have kernels marked generic. It looks like Xubuntu uses different kernels than Ubuntu. Why is that? Why should desktop user spoace software affect kernel? But these questions are only due to my ask stupid questions mentality. As far as bisecting is concerned, I don't know where to find the relevant Xubuntu kernel releases. The bisecting instructions refer only to Ubuntu releases, not to Xubuntu. It looks like Xubuntu is an .org and Ubuntu is a .com. Am I in the wrong place reporting the bug? The bottom line is: I need more help and directions how to proceed. Thanks, Janos -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos, the fact you are using Xubuntu doesn't change anything regarding bisections. The reason Ubuntu Precise and Xubuntu Precise differ in kernel versions is b/c the Ubuntu Kernel Team decided to backport the Quantal enablement stack to Ubuntu Precise. Hence, as documented in https://wiki.ubuntu.com/Kernel/KernelBisection , if one is looking to bisect Ubuntu (or Xubuntu) kernel version for Precise, they would go to https://launchpad.net/ubuntu/precise/+source/linux and do this. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, the next step is to bisect this issue between Precise and Raring, in order to identify the offending commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ? ** Tags added: latest-bios-1007 ** Tags removed: needs-kernel-logs ** Attachment removed: Precise_apport-collect https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3843651/+files/Precise_apport-collect ** Attachment removed: apport-collect in Raring https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3839340/+files/apport-collect_2013Sep24Raring ** Tags added: needs-bisect -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher M. Penalver, thank you. I'll do that. Give me some time to study the article and get down to work. This will be my first bisection. Will keep you posted if any problem. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, could you please boot into a Precise live environment, and then run the apport-collect? ** Description changed: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - --- - ApportVersion: 2.9.2-0ubuntu8.3 - Architecture: i386 - DistroRelease: Ubuntu 13.04 - InstallationDate: Installed on 2013-05-14 (134 days ago) - InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) - MarkForUpload: True - Package: linux (not installed) - ProcEnviron: - TERM=xterm - PATH=(custom, no user) - XDG_RUNTIME_DIR=set - LANG=en_US.UTF-8 - SHELL=/bin/bash - Tags: raring - Uname: Linux 3.8.13-030813-generic i686 - UnreportableReason: The running kernel is not an Ubuntu kernel - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video - --- - ApportVersion: 2.9.2-0ubuntu8.3 - Architecture: i386 - DistroRelease: Ubuntu 13.04 - InstallationDate: Installed on 2013-05-14 (134 days ago) - InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) - MarkForUpload: True - Package: linux (not installed) - ProcEnviron: - TERM=xterm - PATH=(custom, no user) - XDG_RUNTIME_DIR=set - LANG=en_US.UTF-8 - SHELL=/bin/bash - Tags: raring - Uname: Linux 3.8.13-030813-generic i686 - UnreportableReason: The running kernel is not an Ubuntu kernel - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video ** Attachment removed: HookError_cloud_archive.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3839334/+files/HookError_cloud_archive.txt ** Attachment removed: HookError_cloud_archive.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3839333/+files/HookError_cloud_archive.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
apport information ** Tags added: precise running-unity ** Description changed: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. + ApportVersion: 2.0.1-0ubuntu17.4 + Architecture: i386 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 3396 F pulseaudio + CRDA: Error: [Errno 2] No such file or directory + Card0.Amixer.info: + Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' +Mixer name : 'Realtek ALC650E' +Components : 'AC97a:414c4722' +Controls : 50 +Simple ctrls : 33 + CasperVersion: 1.315.1 + DistroRelease: Ubuntu 12.04 + IwConfig: + lono wireless extensions. + + eth0 no wireless extensions. + LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) + Lsusb: + Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive + Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C + Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + MachineType: System Manufacturer System Name + MarkForUpload: True + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 nouveaufb + ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity + ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 + RelatedPackageVersions: + linux-restricted-modules-3.8.0-29-generic N/A + linux-backports-modules-3.8.0-29-generic N/A + linux-firmware1.79.6 + RfKill: + + Tags: precise running-unity + Uname: Linux 3.8.0-29-generic i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + dmi.bios.date: 07/26/2004 + dmi.bios.vendor: Award Software, Inc. + dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 + dmi.board.name: A7N266VM + dmi.board.vendor: ASUSTeK Computer INC. + dmi.board.version: REV 1.xx + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 7 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: + dmi.product.name: System Name + dmi.product.version: System Version + dmi.sys.vendor: System Manufacturer ** Attachment added: AcpiTables.txt https://bugs.launchpad.net/bugs/1184165/+attachment/3843627/+files/AcpiTables.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher M. Penalver, I'm in live DVD (did not fit on CD) boot (try Ubuntu). Looks good, if you allow me the opinion, it is much better than the other version I tried, see comments #17 and #21. Scanner does work, but I think I stated that in my initial bug report. I was not sure exactly what you wanted, so I ran apport-collect three ways. See attached file of terminal window transcript. Hope this helps. Janos ** Attachment added: Precise_apport-collect https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3843651/+files/Precise_apport-collect -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3396 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20' Mixer name : 'Realtek ALC650E' Components : 'AC97a:414c4722' Controls : 50 Simple ctrls : 33 CasperVersion: 1.315.1 DistroRelease: Ubuntu 12.04 IwConfig: lono wireless extensions. eth0 no wireless extensions. LiveMediaBuild: Ubuntu 12.04.3 LTS Precise Pangolin - Release i386 (20130820.1) Lsusb: Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System Manufacturer System Name MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware1.79.6 RfKill: Tags: precise running-unity Uname: Linux 3.8.0-29-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/26/2004 dmi.bios.vendor: Award Software, Inc. dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002 dmi.board.name: A7N266VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: REV 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 7 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion: dmi.product.name: System Name dmi.product.version: System Version dmi.sys.vendor: System Manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, following up on https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/comments/19 , would you be able to boot into a live or installed environment of a prior version of Ubuntu (ex. Raring), boot into a Ubuntu kernel (not a mainline/upstream one) and simply run the apport-collect? ** Tags removed: apport-collected ** Tags removed: kernel-bug-exists-upstream-v3.10-rc3 ** Tags added: kernel-bug-exists-upstream-v3.12-rc1 ** Description changed: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - --- - ApportVersion: 2.9.2-0ubuntu8.3 - Architecture: i386 - DistroRelease: Ubuntu 13.04 - InstallationDate: Installed on 2013-05-14 (130 days ago) - InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) - MarkForUpload: True - Package: linux (not installed) - ProcEnviron: - TERM=xterm - PATH=(custom, no user) - XDG_RUNTIME_DIR=set - LANG=en_US.UTF-8 - SHELL=/bin/bash - Tags: raring - Uname: Linux 3.12.0-031200rc1-generic i686 - UnreportableReason: The running kernel is not an Ubuntu kernel - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video ** Attachment removed: HookError_cloud_archive.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3832750/+files/HookError_cloud_archive.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
apport information ** Tags added: apport-collected ** Description changed: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + --- + ApportVersion: 2.9.2-0ubuntu8.3 + Architecture: i386 + DistroRelease: Ubuntu 13.04 + InstallationDate: Installed on 2013-05-14 (134 days ago) + InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) + MarkForUpload: True + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=set + LANG=en_US.UTF-8 + SHELL=/bin/bash + Tags: raring + Uname: Linux 3.8.13-030813-generic i686 + UnreportableReason: The running kernel is not an Ubuntu kernel + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video ** Attachment added: HookError_cloud_archive.txt https://bugs.launchpad.net/bugs/1184165/+attachment/3839333/+files/HookError_cloud_archive.txt ** Description changed: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: i386 DistroRelease: Ubuntu 13.04 InstallationDate: Installed on 2013-05-14 (134 days ago) InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash Tags: raring Uname: Linux 3.8.13-030813-generic i686 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video + --- + ApportVersion: 2.9.2-0ubuntu8.3 + Architecture: i386 + DistroRelease: Ubuntu 13.04 + InstallationDate: Installed on 2013-05-14 (134 days ago) + InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) + MarkForUpload: True + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=set + LANG=en_US.UTF-8 + SHELL=/bin/bash + Tags: raring + Uname: Linux 3.8.13-030813-generic i686 + UnreportableReason: The running kernel is not an Ubuntu kernel + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher M. Penalver, Sorry, I'm confused again. I thought comments 20 and 21 answered comment 19. As far as comment 23: i'm booted now, and all the time for this bug report, into my 13.04 (or Raring) installation. So I have run aggain the apport command, see attached file of the screen dialogue. You'll notice that I ran it both ways, with -p linux and without. I don't quite understand the errors, but it's OK. Again, what do you mean by boot into a Ubuntu kernel (not a mainline/upstream one)? How do I do that? Where do I get an Ubuntu kernel? See comment 17. I'm sorry, I'm not trying to be difficult. Janos ** Attachment added: apport-collect in Raring https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3839340/+files/apport-collect_2013Sep24Raring -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: i386 DistroRelease: Ubuntu 13.04 InstallationDate: Installed on 2013-05-14 (134 days ago) InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash Tags: raring Uname: Linux 3.8.13-030813-generic i686 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: i386 DistroRelease: Ubuntu 13.04 InstallationDate: Installed on 2013-05-14 (134 days ago) InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash Tags: raring Uname: Linux 3.8.13-030813-generic i686 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
apport information ** Tags added: apport-collected ** Description changed: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + --- + ApportVersion: 2.9.2-0ubuntu8.3 + Architecture: i386 + DistroRelease: Ubuntu 13.04 + InstallationDate: Installed on 2013-05-14 (130 days ago) + InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) + MarkForUpload: True + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=set + LANG=en_US.UTF-8 + SHELL=/bin/bash + Tags: raring + Uname: Linux 3.12.0-031200rc1-generic i686 + UnreportableReason: The running kernel is not an Ubuntu kernel + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video ** Attachment added: HookError_cloud_archive.txt https://bugs.launchpad.net/bugs/1184165/+attachment/3832750/+files/HookError_cloud_archive.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: i386 DistroRelease: Ubuntu 13.04 InstallationDate: Installed on 2013-05-14 (130 days ago) InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash Tags: raring Uname: Linux 3.12.0-031200rc1-generic i686 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher M. Penalver, testing update (1) Booted into live DVD of Raring. Same problem, scanner does not work. Apport collect did not work even after installing python - see attached file of terminal dialogue (2) Booted into live DVD of Saucy. Could not even find simple scan or any menu. I correct my previous message, the Saucy install DVD does give the option to try it, i.e. run a live DVD environment. I just could not read it, because as I mentioned in my previous message, the explanations were not readeable, just plane character squares. This is a bug in the ISO image. Somebody selected the wrong font. (3) I also trried to follow your instruction (quote: ...Please do not test the daily kernel folder, but the one all the way at the bottom...), and tested kernel 3.12 - see attached file. Saccer does not work. Problems: (A) Presently I can boot into three environments: Raring and Saucy on sda, of which Saucy is extremely slow and useless. The third environment is FC3 on sdb. The problem is that since I installed Saucy it looks like grub only looks at the Sacy environment for cfg file. Can you please tell me how to get rid of Saucy and make sure grub reads the Raring cfg file at boot? (B) After I installed kernel 3.12 for testing my Raring environment has an error indicator on the update gizmo on top of the right hand corner of my screen telling me to run the Package Manager from the right click menu. The right click menu of that gizmo (sorry, I don't know the official name panel? aplet? etc.) only gives me choices of More or Remove. So can you please help me how to fix this condition. Please, understand that I'm new to Ubuntu and am not familiar with Ubuntu lingo, shortcuts, etc. One final note: are you sure it is a kernel problem that scanner does not work? Please, read my first message on top of this thread. lsusb recognizes the scanner, sane-find-scanner finds it, but scanimage cannot access it because it is busy. ** Attachment added: for item (1) https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3832766/+files/Raring_LiveDVD_testing -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: i386 DistroRelease: Ubuntu 13.04 InstallationDate: Installed on 2013-05-14 (130 days ago) InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash Tags: raring Uname: Linux 3.12.0-031200rc1-generic i686 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher M. Penalver, problem update, a day later: (a) I was able to get back to the boot capability to boot into my trusted old FC3 installation. I had to do a sudo update-grub from the new installation (13.10). The only way I could do it by Ctr-Alt-F1 switching into terminal. The gui desktop was useless. Apparently the aborted installation changed but not finished MBR. Grub now looks at the new installation. When I did the sudo grub-update from the 13.04 boot it did recognize the FC3 installation, but it looks like grub from MBR now reads the cfg from the 13.10 installation. Anyway, I'm glad that at least I'm back to square one. (b) Also, from 13.10 terminal mode I did a uname -a, see attached. This is to tell what kernel was installed. Let me know how to proceed, and thanks. Janos ** Attachment added: uname -a from test installation (13.10) https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3830672/+files/JanosSaucySalamanderUnamea -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, would you be able to boot into a live or installed environment of a prior version of Ubuntu (ex. Raring) and simply run the apport-collect? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher M. Penalver, problem! I clicked on the link. It took me to a site to download images. I chose the 13.10 Desktop Image, PC (Intel x86). Created DVD from ISO image and rebooted to the DVD. It did not give me a chance to test it as live DVD, so I went ahead and chose comtinue, but without checking install 3rd party software as instructed by you. Minor issue: explanations under choices were not readeable, just blank squares in place of characters. Apparently the display driver could not render the font. Created new secondary partition but without separate /boot partition and proceeded with installation. Minor issue: I got confused by Ubuntu One (what is it, why email, what register?), but went ahead as a good soldier. Instalaltion proceeded, but got stuck at the end: copying installation logs... I finally gave up and pulled the plug. When I rebooted grub was messed up, lost entry for my trusted old FC3 installation on the other hard disk. But I hope I can fix that. Booted into 13.10, but to a completely unfamiliar desktop and an extremely slow system. Finally I found the way to shut down the system normally, without pulling the plug. After that I rebooted into 13.04 whose grub entry was not lost. Now I can write this report. So we are still at STEP ONE. Can you please help? btw, what is PPA? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher M. Penalver, OK, we are getting somewhere. Before I do anything, please humor me, and allow me to understand what exactly I'm supposed to do. Let's go step by step. (One) - should I download the ISO image from link http://cdimage.ubuntu.com/daily-live/current/ and create a virgin installation? I can do that, I have plenty of hard disk place. Please, confirm this step ONE. After that we can go to my understanding of the next step. I'm more than happy to participate in this work. I do have the time and interest. Janos -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications-Accessories-Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux replace-with-bug-number Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.12-rc1 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher, sorry, how can I get an Ubuntu reporsitory kernel? This was a virgin installation from an Ubuntu downloaded DVD. I have not touched anything, just let itself update. Did the installation DVD not install the Ubuntu repository kernel? Is this a bug of the installation DVD? Here is the output of uname: janos@Andraslinux:~$ uname -a Linux Andraslinux 3.8.13-030813-generic #201305111843 SMP Sat May 11 22:52:24 UTC 2013 i686 athlon i686 GNU/Linux At any rate, please help me to obtain an Ubuntu repository kernel. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, could you please boot into a Ubuntu repository kernel (not a mainline one) and execute at a terminal: apport-collect 1184165 ** Tags removed: apport-collected ** Description changed: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner -found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 + found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L -[hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) -[hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy + [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) + [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb -Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C -Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub -Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - - Can you please help? - - Thanks, - - Janos - - --- - ApportVersion: 2.9.2-0ubuntu8.3 - Architecture: i386 - DistroRelease: Ubuntu 13.04 - InstallationDate: Installed on 2013-05-14 (123 days ago) - InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) - MarkForUpload: True - Package: linux (not installed) - ProcEnviron: - TERM=xterm - PATH=(custom, no user) - XDG_RUNTIME_DIR=set - LANG=en_US.UTF-8 - SHELL=/bin/bash - Tags: raring - Uname: Linux 3.8.13-030813-generic i686 - UnreportableReason: The running kernel is not an Ubuntu kernel - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video + Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C + Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub ** Attachment removed: HookError_cloud_archive.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3820876/+files/HookError_cloud_archive.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher: I'm back and executed commands as per your instructions (broke-up the sections to make sure I don't confuse the computer and myself). Everything went well, I suppose, but there are two isuues I cannot explain - see attached file also. (1) a warning window popped uo saying I'm not using official ubuntu kernel. This was a virgin installation and regularly updated. I did not mess with kernel (not on this installation; I do compile my own kernel for my FC3 original installation on a different partition, where both the scanner and lexmark printer do work). I copied the warning message to the attached file, top section. So how come I'm not using an official kernel? (2) see copy of terminal window output in attached file, below the separator. Is this relevant to the bug? Thank you and all others who read this and try with me to solve this problem. Janos ** Attachment added: scanne_bug_log_Sep14_2013_jankom.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3820886/+files/scanne_bug_log_Sep14_2013_jankom.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Can you please help? Thanks, Janos --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: i386 DistroRelease: Ubuntu 13.04 InstallationDate: Installed on 2013-05-14 (123 days ago) InstallationMedia: Xubuntu 13.04 Raring Ringtail - Release i386 (20130423.1) MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash Tags: raring Uname: Linux 3.8.13-030813-generic i686 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp