[Kernel-packages] [Bug 1205694] Re: Taichi 21 external screen is not working properly (probably due backlight)

2013-09-07 Thread Joao Felipe Nicolaci Pimentel
The issue still exists in the development build of 4 days ago

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1205694

Title:
  Taichi 21 external screen is not working properly (probably due
  backlight)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  First of all, I'd like to say that both screen are recognized by xrandr: The 
internal as eDP1 and the external as DP1. 
  The external screen works under some circumstances, but without backlight. 

  If the computer is off, and I turn on with the lid closed, the external 
screen "works" 
  If the computer is turned on, on linux, and I restart, the external screen 
keeps "working".

  If the computer is off and I turn on with the lid opened or the
  computer is on windows, using the external screen, and I restart to
  linux, I can't use the external screen: The image keeps "off".
  Although, the screen is recognized by xrandr, but no setting turns the
  screen on (not even xrandr --output DP1 --auto)

  In the situations that the external screen works, the backlight has no effect 
on it: 
  When I adjust the backlight (either by the hotkeys, or by echo 50 > 
/sys/class/backlight/acpi_video0/brightness, or echo 3000 > 
/sys/class/backlight/intel_backlight/brightness), it just adjusts the internal 
screen
  When I use the hotkey to turn off the screen, it just turn off the internal 
screen

  Also, if I use xrandr to turn off the external screen, or suspend the
  computer, the external screen is turned off. When I try again to turn
  on, or resume it doesn't work.

  I tried to boot with acpi_backlight=vendor, and again just the internal 
screen worked properly. The hotkey to change the backlight didn't work, but  
echo 3000 > /sys/class/backlight/intel_backlight/brightness worked
  I tried to boot with video.use_bios_initial_backlight=0 and the backlight 
worked just for the internal screen again
  I tried to boot with acpi_osi="!Windows 2012", the same thing

  By running dmesg | grep 'ACPI: Video', I get:
  [4.981826] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

  And lspci |  grep VGA shows:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)

  I don't know if I should get 2 results in them, since I have two
  screens, but in DSDT, I just see one device with methods _DOS, _DOD,
  so I guess it is right.  There is an if in the BCL, checking if it is
  Windows 8, but I believe acpi_osi="!Windows 2012", should "fix" it if
  that was the problem

  I believe that solving the backlight problem when I'm able to turn on
  the screen might solve the screen not turning on with the lid open.

  I tried to use the current Mainline kernel (3.11.0-999, or something
  like that), but after the boot the external screen was off and the
  internal was on, not showing anything but a black screen.

  I followed the Kernel/Debugging/Backlight page and I'll submit all the
  files that it generated.

  Thank you for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  joao   2437 F pulseaudio
  Date: Sat Jul 27 12:44:02 2013
  HibernationDevice: RESUME=UUID=8c6201ab-045c-4bb7-b20d-c4650cca8821
  InstallationDate: Installed on 2013-07-23 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic 
root=UUID=1b4e19b1-47cc-4068-a6d6-b73868b3c9d8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: TAICHI21.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: TAICHI21
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrTAICHI21.208:bd01/08/2013:svnASUSTeKCOMPUTERINC.:pnTAICHI21:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTAICHI21:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: TAICHI21
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER IN

[Kernel-packages] [Bug 1205694] Re: Taichi 21 external screen is not working properly (probably due backlight)

2013-09-07 Thread Joao Felipe Nicolaci Pimentel
apport information

** Tags added: apport-collected saucy

** Description changed:

  First of all, I'd like to say that both screen are recognized by xrandr: The 
internal as eDP1 and the external as DP1. 
  The external screen works under some circumstances, but without backlight. 
  
  If the computer is off, and I turn on with the lid closed, the external 
screen "works" 
  If the computer is turned on, on linux, and I restart, the external screen 
keeps "working".
  
  If the computer is off and I turn on with the lid opened or the computer
  is on windows, using the external screen, and I restart to linux, I
  can't use the external screen: The image keeps "off". Although, the
  screen is recognized by xrandr, but no setting turns the screen on (not
  even xrandr --output DP1 --auto)
  
  In the situations that the external screen works, the backlight has no effect 
on it: 
  When I adjust the backlight (either by the hotkeys, or by echo 50 > 
/sys/class/backlight/acpi_video0/brightness, or echo 3000 > 
/sys/class/backlight/intel_backlight/brightness), it just adjusts the internal 
screen
  When I use the hotkey to turn off the screen, it just turn off the internal 
screen
  
  Also, if I use xrandr to turn off the external screen, or suspend the
  computer, the external screen is turned off. When I try again to turn
  on, or resume it doesn't work.
  
  I tried to boot with acpi_backlight=vendor, and again just the internal 
screen worked properly. The hotkey to change the backlight didn't work, but  
echo 3000 > /sys/class/backlight/intel_backlight/brightness worked
  I tried to boot with video.use_bios_initial_backlight=0 and the backlight 
worked just for the internal screen again
  I tried to boot with acpi_osi="!Windows 2012", the same thing
  
  By running dmesg | grep 'ACPI: Video', I get:
  [4.981826] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)
  
  And lspci |  grep VGA shows:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)
  
  I don't know if I should get 2 results in them, since I have two
  screens, but in DSDT, I just see one device with methods _DOS, _DOD, so
  I guess it is right.  There is an if in the BCL, checking if it is
  Windows 8, but I believe acpi_osi="!Windows 2012", should "fix" it if
  that was the problem
  
  I believe that solving the backlight problem when I'm able to turn on
  the screen might solve the screen not turning on with the lid open.
  
  I tried to use the current Mainline kernel (3.11.0-999, or something
  like that), but after the boot the external screen was off and the
  internal was on, not showing anything but a black screen.
  
  I followed the Kernel/Debugging/Backlight page and I'll submit all the
  files that it generated.
  
  Thank you for your help!
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  joao   2437 F pulseaudio
  Date: Sat Jul 27 12:44:02 2013
  HibernationDevice: RESUME=UUID=8c6201ab-045c-4bb7-b20d-c4650cca8821
  InstallationDate: Installed on 2013-07-23 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic 
root=UUID=1b4e19b1-47cc-4068-a6d6-b73868b3c9d8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: TAICHI21.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: TAICHI21
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrTAICHI21.208:bd01/08/2013:svnASUSTeKCOMPUTERINC.:pnTAICHI21:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTAICHI21:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: TAICHI21
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
+ --- 
+ ApportVersion: 2.12.1-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu 4118 F pulseaudio
+   ubuntu14584 F pulseaudio
+ CasperVersion: 1.336
+ DistroRelease:

[Kernel-packages] [Bug 1205694] Re: Taichi 21 external screen is not working properly (probably due backlight)

2013-09-07 Thread Christopher M. Penalver
Artem Grunichev, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu 
Bug Control team, and Ubuntu Bug Squad would like you to please file a new 
report by executing the following in a terminal while booted into a Ubuntu 
repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being
addressed as quickly as possible.

No need exists to comment here at this time. After reading the above
documentation in it's entirety, if you have further questions, you are
welcome to redirect them to the appropriate mailing list or forum via
http://www.ubuntu.com/support/community/mailinglists , or you may
contact me directly.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1205694

Title:
  Taichi 21 external screen is not working properly (probably due
  backlight)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  First of all, I'd like to say that both screen are recognized by xrandr: The 
internal as eDP1 and the external as DP1. 
  The external screen works under some circumstances, but without backlight. 

  If the computer is off, and I turn on with the lid closed, the external 
screen "works" 
  If the computer is turned on, on linux, and I restart, the external screen 
keeps "working".

  If the computer is off and I turn on with the lid opened or the
  computer is on windows, using the external screen, and I restart to
  linux, I can't use the external screen: The image keeps "off".
  Although, the screen is recognized by xrandr, but no setting turns the
  screen on (not even xrandr --output DP1 --auto)

  In the situations that the external screen works, the backlight has no effect 
on it: 
  When I adjust the backlight (either by the hotkeys, or by echo 50 > 
/sys/class/backlight/acpi_video0/brightness, or echo 3000 > 
/sys/class/backlight/intel_backlight/brightness), it just adjusts the internal 
screen
  When I use the hotkey to turn off the screen, it just turn off the internal 
screen

  Also, if I use xrandr to turn off the external screen, or suspend the
  computer, the external screen is turned off. When I try again to turn
  on, or resume it doesn't work.

  I tried to boot with acpi_backlight=vendor, and again just the internal 
screen worked properly. The hotkey to change the backlight didn't work, but  
echo 3000 > /sys/class/backlight/intel_backlight/brightness worked
  I tried to boot with video.use_bios_initial_backlight=0 and the backlight 
worked just for the internal screen again
  I tried to boot with acpi_osi="!Windows 2012", the same thing

  By running dmesg | grep 'ACPI: Video', I get:
  [4.981826] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

  And lspci |  grep VGA shows:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)

  I don't know if I should get 2 results in them, since I have two
  screens, but in DSDT, I just see one device with methods _DOS, _DOD,
  so I guess it is right.  There is an if in the BCL, checking if it is
  Windows 8, but I believe acpi_osi="!Windows 2012", should "fix" it if
  that was the problem

  I believe that solving the backlight problem when I'm able to turn on
  the screen might solve the screen not turning on with the lid open.

  I tried to use the current Mainline kernel (3.11.0-999, or something
  like that), but after the boot the external screen was off and the
  internal was on, not showing anything but a black screen.

  I followed the Kernel/Debugging/Backlight page and I'll submit all the
  files that it generated.

  Thank you for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  joao   2437 F pulseaudio
  Date: Sat Jul 27 12:44:02 2013
  HibernationDevice: RESUME=UUID=8c6201ab-045c-4bb7-b20d-c4650cca8821
  InstallationDate: Installed on 2013-07-23 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21
  MarkForUpload: True
  ProcEnvir

[Kernel-packages] [Bug 1205694] Re: Taichi 21 external screen is not working properly (probably due backlight)

2013-09-07 Thread Artem Grunichev
** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1205694

Title:
  Taichi 21 external screen is not working properly (probably due
  backlight)

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  First of all, I'd like to say that both screen are recognized by xrandr: The 
internal as eDP1 and the external as DP1. 
  The external screen works under some circumstances, but without backlight. 

  If the computer is off, and I turn on with the lid closed, the external 
screen "works" 
  If the computer is turned on, on linux, and I restart, the external screen 
keeps "working".

  If the computer is off and I turn on with the lid opened or the
  computer is on windows, using the external screen, and I restart to
  linux, I can't use the external screen: The image keeps "off".
  Although, the screen is recognized by xrandr, but no setting turns the
  screen on (not even xrandr --output DP1 --auto)

  In the situations that the external screen works, the backlight has no effect 
on it: 
  When I adjust the backlight (either by the hotkeys, or by echo 50 > 
/sys/class/backlight/acpi_video0/brightness, or echo 3000 > 
/sys/class/backlight/intel_backlight/brightness), it just adjusts the internal 
screen
  When I use the hotkey to turn off the screen, it just turn off the internal 
screen

  Also, if I use xrandr to turn off the external screen, or suspend the
  computer, the external screen is turned off. When I try again to turn
  on, or resume it doesn't work.

  I tried to boot with acpi_backlight=vendor, and again just the internal 
screen worked properly. The hotkey to change the backlight didn't work, but  
echo 3000 > /sys/class/backlight/intel_backlight/brightness worked
  I tried to boot with video.use_bios_initial_backlight=0 and the backlight 
worked just for the internal screen again
  I tried to boot with acpi_osi="!Windows 2012", the same thing

  By running dmesg | grep 'ACPI: Video', I get:
  [4.981826] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

  And lspci |  grep VGA shows:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)

  I don't know if I should get 2 results in them, since I have two
  screens, but in DSDT, I just see one device with methods _DOS, _DOD,
  so I guess it is right.  There is an if in the BCL, checking if it is
  Windows 8, but I believe acpi_osi="!Windows 2012", should "fix" it if
  that was the problem

  I believe that solving the backlight problem when I'm able to turn on
  the screen might solve the screen not turning on with the lid open.

  I tried to use the current Mainline kernel (3.11.0-999, or something
  like that), but after the boot the external screen was off and the
  internal was on, not showing anything but a black screen.

  I followed the Kernel/Debugging/Backlight page and I'll submit all the
  files that it generated.

  Thank you for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  joao   2437 F pulseaudio
  Date: Sat Jul 27 12:44:02 2013
  HibernationDevice: RESUME=UUID=8c6201ab-045c-4bb7-b20d-c4650cca8821
  InstallationDate: Installed on 2013-07-23 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic 
root=UUID=1b4e19b1-47cc-4068-a6d6-b73868b3c9d8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: TAICHI21.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: TAICHI21
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrTAICHI21.208:bd01/08/2013:svnASUSTeKCOMPUTERINC.:pnTAICHI21:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTAICHI21:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: TAICHI21
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPU

[Kernel-packages] [Bug 1205694] Re: Taichi 21 external screen is not working properly (probably due backlight)

2013-09-04 Thread Christopher M. Penalver
Joao Felipe Nicolaci Pimentel, could you please confirm this issue
exists with the latest development release of Ubuntu? ISO images are
available from http://cdimage.ubuntu.com/daily-live/current/ . If the
issue remains, could you please run the following command in the
development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux 

** Tags removed: bios-outdated-taichi21a
** Tags added: latest-bios-208

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1205694

Title:
  Taichi 21 external screen is not working properly (probably due
  backlight)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  First of all, I'd like to say that both screen are recognized by xrandr: The 
internal as eDP1 and the external as DP1. 
  The external screen works under some circumstances, but without backlight. 

  If the computer is off, and I turn on with the lid closed, the external 
screen "works" 
  If the computer is turned on, on linux, and I restart, the external screen 
keeps "working".

  If the computer is off and I turn on with the lid opened or the
  computer is on windows, using the external screen, and I restart to
  linux, I can't use the external screen: The image keeps "off".
  Although, the screen is recognized by xrandr, but no setting turns the
  screen on (not even xrandr --output DP1 --auto)

  In the situations that the external screen works, the backlight has no effect 
on it: 
  When I adjust the backlight (either by the hotkeys, or by echo 50 > 
/sys/class/backlight/acpi_video0/brightness, or echo 3000 > 
/sys/class/backlight/intel_backlight/brightness), it just adjusts the internal 
screen
  When I use the hotkey to turn off the screen, it just turn off the internal 
screen

  Also, if I use xrandr to turn off the external screen, or suspend the
  computer, the external screen is turned off. When I try again to turn
  on, or resume it doesn't work.

  I tried to boot with acpi_backlight=vendor, and again just the internal 
screen worked properly. The hotkey to change the backlight didn't work, but  
echo 3000 > /sys/class/backlight/intel_backlight/brightness worked
  I tried to boot with video.use_bios_initial_backlight=0 and the backlight 
worked just for the internal screen again
  I tried to boot with acpi_osi="!Windows 2012", the same thing

  By running dmesg | grep 'ACPI: Video', I get:
  [4.981826] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

  And lspci |  grep VGA shows:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)

  I don't know if I should get 2 results in them, since I have two
  screens, but in DSDT, I just see one device with methods _DOS, _DOD,
  so I guess it is right.  There is an if in the BCL, checking if it is
  Windows 8, but I believe acpi_osi="!Windows 2012", should "fix" it if
  that was the problem

  I believe that solving the backlight problem when I'm able to turn on
  the screen might solve the screen not turning on with the lid open.

  I tried to use the current Mainline kernel (3.11.0-999, or something
  like that), but after the boot the external screen was off and the
  internal was on, not showing anything but a black screen.

  I followed the Kernel/Debugging/Backlight page and I'll submit all the
  files that it generated.

  Thank you for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  joao   2437 F pulseaudio
  Date: Sat Jul 27 12:44:02 2013
  HibernationDevice: RESUME=UUID=8c6201ab-045c-4bb7-b20d-c4650cca8821
  InstallationDate: Installed on 2013-07-23 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic 
root=UUID=1b4e19b1-47cc-4068-a6d6-b73868b3c9d8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: TAICHI21.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: TAICHI21
  dmi.board.vendor

[Kernel-packages] [Bug 1205694] Re: Taichi 21 external screen is not working properly (probably due backlight)

2013-09-02 Thread Christopher M. Penalver
Johan Bernhardsson, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu 
Bug Control team, and Ubuntu Bug Squad would like you to please file a new 
report by executing the following in a terminal while booted into a Ubuntu 
repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being
addressed as quickly as possible.

No need exists to comment here at this time. After reading the above
documention in it's entirety, if you have further questions, you are
welcome to redirect them to the appropriate mailing list or forum via
http://www.ubuntu.com/support/community/mailinglists , or you may
contact me directly.

Thank you for your understanding.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1205694

Title:
  Taichi 21 external screen is not working properly (probably due
  backlight)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  First of all, I'd like to say that both screen are recognized by xrandr: The 
internal as eDP1 and the external as DP1. 
  The external screen works under some circumstances, but without backlight. 

  If the computer is off, and I turn on with the lid closed, the external 
screen "works" 
  If the computer is turned on, on linux, and I restart, the external screen 
keeps "working".

  If the computer is off and I turn on with the lid opened or the
  computer is on windows, using the external screen, and I restart to
  linux, I can't use the external screen: The image keeps "off".
  Although, the screen is recognized by xrandr, but no setting turns the
  screen on (not even xrandr --output DP1 --auto)

  In the situations that the external screen works, the backlight has no effect 
on it: 
  When I adjust the backlight (either by the hotkeys, or by echo 50 > 
/sys/class/backlight/acpi_video0/brightness, or echo 3000 > 
/sys/class/backlight/intel_backlight/brightness), it just adjusts the internal 
screen
  When I use the hotkey to turn off the screen, it just turn off the internal 
screen

  Also, if I use xrandr to turn off the external screen, or suspend the
  computer, the external screen is turned off. When I try again to turn
  on, or resume it doesn't work.

  I tried to boot with acpi_backlight=vendor, and again just the internal 
screen worked properly. The hotkey to change the backlight didn't work, but  
echo 3000 > /sys/class/backlight/intel_backlight/brightness worked
  I tried to boot with video.use_bios_initial_backlight=0 and the backlight 
worked just for the internal screen again
  I tried to boot with acpi_osi="!Windows 2012", the same thing

  By running dmesg | grep 'ACPI: Video', I get:
  [4.981826] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

  And lspci |  grep VGA shows:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)

  I don't know if I should get 2 results in them, since I have two
  screens, but in DSDT, I just see one device with methods _DOS, _DOD,
  so I guess it is right.  There is an if in the BCL, checking if it is
  Windows 8, but I believe acpi_osi="!Windows 2012", should "fix" it if
  that was the problem

  I believe that solving the backlight problem when I'm able to turn on
  the screen might solve the screen not turning on with the lid open.

  I tried to use the current Mainline kernel (3.11.0-999, or something
  like that), but after the boot the external screen was off and the
  internal was on, not showing anything but a black screen.

  I followed the Kernel/Debugging/Backlight page and I'll submit all the
  files that it generated.

  Thank you for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  joao   2437 F pulseaudio
  Date: Sat Jul 27 12:44:02 2013
  HibernationDevice: RESUME=UUID=8c6201ab-045c-4bb7-b20d-c4650cca8821
  InstallationDate: Installed on 2013-07-23 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LA

[Kernel-packages] [Bug 1205694] Re: Taichi 21 external screen is not working properly (probably due backlight)

2013-09-02 Thread Johan Bernhardsson
I can confirm this. I have a taichi with the latest bios update.  The
display can be configured but it does not light up.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1205694

Title:
  Taichi 21 external screen is not working properly (probably due
  backlight)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  First of all, I'd like to say that both screen are recognized by xrandr: The 
internal as eDP1 and the external as DP1. 
  The external screen works under some circumstances, but without backlight. 

  If the computer is off, and I turn on with the lid closed, the external 
screen "works" 
  If the computer is turned on, on linux, and I restart, the external screen 
keeps "working".

  If the computer is off and I turn on with the lid opened or the
  computer is on windows, using the external screen, and I restart to
  linux, I can't use the external screen: The image keeps "off".
  Although, the screen is recognized by xrandr, but no setting turns the
  screen on (not even xrandr --output DP1 --auto)

  In the situations that the external screen works, the backlight has no effect 
on it: 
  When I adjust the backlight (either by the hotkeys, or by echo 50 > 
/sys/class/backlight/acpi_video0/brightness, or echo 3000 > 
/sys/class/backlight/intel_backlight/brightness), it just adjusts the internal 
screen
  When I use the hotkey to turn off the screen, it just turn off the internal 
screen

  Also, if I use xrandr to turn off the external screen, or suspend the
  computer, the external screen is turned off. When I try again to turn
  on, or resume it doesn't work.

  I tried to boot with acpi_backlight=vendor, and again just the internal 
screen worked properly. The hotkey to change the backlight didn't work, but  
echo 3000 > /sys/class/backlight/intel_backlight/brightness worked
  I tried to boot with video.use_bios_initial_backlight=0 and the backlight 
worked just for the internal screen again
  I tried to boot with acpi_osi="!Windows 2012", the same thing

  By running dmesg | grep 'ACPI: Video', I get:
  [4.981826] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

  And lspci |  grep VGA shows:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)

  I don't know if I should get 2 results in them, since I have two
  screens, but in DSDT, I just see one device with methods _DOS, _DOD,
  so I guess it is right.  There is an if in the BCL, checking if it is
  Windows 8, but I believe acpi_osi="!Windows 2012", should "fix" it if
  that was the problem

  I believe that solving the backlight problem when I'm able to turn on
  the screen might solve the screen not turning on with the lid open.

  I tried to use the current Mainline kernel (3.11.0-999, or something
  like that), but after the boot the external screen was off and the
  internal was on, not showing anything but a black screen.

  I followed the Kernel/Debugging/Backlight page and I'll submit all the
  files that it generated.

  Thank you for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  joao   2437 F pulseaudio
  Date: Sat Jul 27 12:44:02 2013
  HibernationDevice: RESUME=UUID=8c6201ab-045c-4bb7-b20d-c4650cca8821
  InstallationDate: Installed on 2013-07-23 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic 
root=UUID=1b4e19b1-47cc-4068-a6d6-b73868b3c9d8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: TAICHI21.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: TAICHI21
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrTAICHI21.208:bd01/08/2013:svnASUSTeKCOMPUTERINC.:pnTAICHI21:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTAICHI21:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: TAICHI21
  dm

[Kernel-packages] [Bug 1205694] Re: Taichi 21 external screen is not working properly (probably due backlight)

2013-07-28 Thread Joao Felipe Nicolaci Pimentel
This BIOS isn't for my model.

This is for the TAICHI21A, mine is just TAICHI21. I'm in the most up to
date: BIOS 208

The output is:
TAICHI21.208
01/08/2013

Thank you.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1205694

Title:
  Taichi 21 external screen is not working properly (probably due
  backlight)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  First of all, I'd like to say that both screen are recognized by xrandr: The 
internal as eDP1 and the external as DP1. 
  The external screen works under some circumstances, but without backlight. 

  If the computer is off, and I turn on with the lid closed, the external 
screen "works" 
  If the computer is turned on, on linux, and I restart, the external screen 
keeps "working".

  If the computer is off and I turn on with the lid opened or the
  computer is on windows, using the external screen, and I restart to
  linux, I can't use the external screen: The image keeps "off".
  Although, the screen is recognized by xrandr, but no setting turns the
  screen on (not even xrandr --output DP1 --auto)

  In the situations that the external screen works, the backlight has no effect 
on it: 
  When I adjust the backlight (either by the hotkeys, or by echo 50 > 
/sys/class/backlight/acpi_video0/brightness, or echo 3000 > 
/sys/class/backlight/intel_backlight/brightness), it just adjusts the internal 
screen
  When I use the hotkey to turn off the screen, it just turn off the internal 
screen

  Also, if I use xrandr to turn off the external screen, or suspend the
  computer, the external screen is turned off. When I try again to turn
  on, or resume it doesn't work.

  I tried to boot with acpi_backlight=vendor, and again just the internal 
screen worked properly. The hotkey to change the backlight didn't work, but  
echo 3000 > /sys/class/backlight/intel_backlight/brightness worked
  I tried to boot with video.use_bios_initial_backlight=0 and the backlight 
worked just for the internal screen again
  I tried to boot with acpi_osi="!Windows 2012", the same thing

  By running dmesg | grep 'ACPI: Video', I get:
  [4.981826] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

  And lspci |  grep VGA shows:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)

  I don't know if I should get 2 results in them, since I have two
  screens, but in DSDT, I just see one device with methods _DOS, _DOD,
  so I guess it is right.  There is an if in the BCL, checking if it is
  Windows 8, but I believe acpi_osi="!Windows 2012", should "fix" it if
  that was the problem

  I believe that solving the backlight problem when I'm able to turn on
  the screen might solve the screen not turning on with the lid open.

  I tried to use the current Mainline kernel (3.11.0-999, or something
  like that), but after the boot the external screen was off and the
  internal was on, not showing anything but a black screen.

  I followed the Kernel/Debugging/Backlight page and I'll submit all the
  files that it generated.

  Thank you for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  joao   2437 F pulseaudio
  Date: Sat Jul 27 12:44:02 2013
  HibernationDevice: RESUME=UUID=8c6201ab-045c-4bb7-b20d-c4650cca8821
  InstallationDate: Installed on 2013-07-23 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic 
root=UUID=1b4e19b1-47cc-4068-a6d6-b73868b3c9d8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: TAICHI21.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: TAICHI21
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrTAICHI21.208:bd01/08/2013:svnASUSTeKCOMPUTERINC.:pnTAICHI21:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTAICHI21:rvr1.0:cvnASUSTeKCOMPUTERINC

[Kernel-packages] [Bug 1205694] Re: Taichi 21 external screen is not working properly (probably due backlight)

2013-07-28 Thread Christopher M. Penalver
Joao Felipe Nicolaci Pimentel, as per
https://www.asus.com/Notebooks_Ultrabooks/ASUS_TAICHI_21/#support_Download_8
an update is available for your BIOS (BIOS 203 (TAICHI21A)). If you
update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-taichi21a needs-upstream-testing
regression-potential

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1205694

Title:
  Taichi 21 external screen is not working properly (probably due
  backlight)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  First of all, I'd like to say that both screen are recognized by xrandr: The 
internal as eDP1 and the external as DP1. 
  The external screen works under some circumstances, but without backlight. 

  If the computer is off, and I turn on with the lid closed, the external 
screen "works" 
  If the computer is turned on, on linux, and I restart, the external screen 
keeps "working".

  If the computer is off and I turn on with the lid opened or the
  computer is on windows, using the external screen, and I restart to
  linux, I can't use the external screen: The image keeps "off".
  Although, the screen is recognized by xrandr, but no setting turns the
  screen on (not even xrandr --output DP1 --auto)

  In the situations that the external screen works, the backlight has no effect 
on it: 
  When I adjust the backlight (either by the hotkeys, or by echo 50 > 
/sys/class/backlight/acpi_video0/brightness, or echo 3000 > 
/sys/class/backlight/intel_backlight/brightness), it just adjusts the internal 
screen
  When I use the hotkey to turn off the screen, it just turn off the internal 
screen

  Also, if I use xrandr to turn off the external screen, or suspend the
  computer, the external screen is turned off. When I try again to turn
  on, or resume it doesn't work.

  I tried to boot with acpi_backlight=vendor, and again just the internal 
screen worked properly. The hotkey to change the backlight didn't work, but  
echo 3000 > /sys/class/backlight/intel_backlight/brightness worked
  I tried to boot with video.use_bios_initial_backlight=0 and the backlight 
worked just for the internal screen again
  I tried to boot with acpi_osi="!Windows 2012", the same thing

  By running dmesg | grep 'ACPI: Video', I get:
  [4.981826] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

  And lspci |  grep VGA shows:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)

  I don't know if I should get 2 results in them, since I have two
  screens, but in DSDT, I just see one device with methods _DOS, _DOD,
  so I guess it is right.  There is an if in the BCL, checking if it is
  Windows 8, but I believe acpi_osi="!Windows 2012", should "fix" it if
  that was the problem

  I believe that solving the backlight problem when I'm able to turn on
  the screen might solve the screen not turning on with the lid open.

  I tried to use the current Mainline kernel (3.11.0-999, or something
  like that), but after the boot the external screen was off and the
  internal was on, not showing anything but a black screen.

  I followed the Kernel/Debugging/Backlight page and I'll submit all the
  files that it generated.

  Thank you for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  joao   2437 F pulseaudio
  Date: Sat Jul 27 12:44:02 2013
  HibernationDevice: RESUME=UUID=8c6201ab-045c-4bb7-b20d-c4650cca8821
  InstallationDate: Installed on 2013-07-23 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic 
root=UUID=1b4e19b1-47cc-4068-a6d6-b73868b3c9d8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: TAICHI21.208
  dmi.board.asset.tag: 

[Kernel-packages] [Bug 1205694] Re: Taichi 21 external screen is not working properly (probably due backlight)

2013-07-27 Thread Joao Felipe Nicolaci Pimentel
I couldn't attach all the files. So they are in the attached file
The file contains:
backlight: ls /sys/class/backlight > backlight
acpi: grep -r . /proc/acpi > acpi
acpidump.txt: sudo acptidump -o acpidump.txt
DSDT.dat, SSDT1.dat ... SSDT12.dat: acpixtract acpidump.txt
DSDT.dsl: iasl -d DSDT.dat
fwts: sudo fwts > fwts
fwts_method > sudo fwts method > fwts_method
video: dmesg | grep 'ACPI: Video' > Video
dmidecode.log: sudo dmidecode
version: cat /proc/version > version
vendorbacklight: ls /sys/class/backlight > vendorbacklight
lslabacklight: ls -la /sys/class/backlight/intel_backlight/ > lslabacklight
lslaasusbacklight:  ls -la /sys/class/backlight/asus-nb-wmi > lslaasusbacklight


** Attachment added: "bug_report.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1205694/+attachment/3751212/+files/bug_report.tar.gz

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1205694

Title:
  Taichi 21 external screen is not working properly (probably due
  backlight)

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  First of all, I'd like to say that both screen are recognized by xrandr: The 
internal as eDP1 and the external as DP1. 
  The external screen works under some circumstances, but without backlight. 

  If the computer is off, and I turn on with the lid closed, the external 
screen "works" 
  If the computer is turned on, on linux, and I restart, the external screen 
keeps "working".

  If the computer is off and I turn on with the lid opened or the
  computer is on windows, using the external screen, and I restart to
  linux, I can't use the external screen: The image keeps "off".
  Although, the screen is recognized by xrandr, but no setting turns the
  screen on (not even xrandr --output DP1 --auto)

  In the situations that the external screen works, the backlight has no effect 
on it: 
  When I adjust the backlight (either by the hotkeys, or by echo 50 > 
/sys/class/backlight/acpi_video0/brightness, or echo 3000 > 
/sys/class/backlight/intel_backlight/brightness), it just adjusts the internal 
screen
  When I use the hotkey to turn off the screen, it just turn off the internal 
screen

  Also, if I use xrandr to turn off the external screen, or suspend the
  computer, the external screen is turned off. When I try again to turn
  on, or resume it doesn't work.

  I tried to boot with acpi_backlight=vendor, and again just the internal 
screen worked properly. The hotkey to change the backlight didn't work, but  
echo 3000 > /sys/class/backlight/intel_backlight/brightness worked
  I tried to boot with video.use_bios_initial_backlight=0 and the backlight 
worked just for the internal screen again
  I tried to boot with acpi_osi="!Windows 2012", the same thing

  By running dmesg | grep 'ACPI: Video', I get:
  [4.981826] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

  And lspci |  grep VGA shows:
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor 
Graphics Controller (rev 09)

  I don't know if I should get 2 results in them, since I have two
  screens, but in DSDT, I just see one device with methods _DOS, _DOD,
  so I guess it is right.  There is an if in the BCL, checking if it is
  Windows 8, but I believe acpi_osi="!Windows 2012", should "fix" it if
  that was the problem

  I believe that solving the backlight problem when I'm able to turn on
  the screen might solve the screen not turning on with the lid open.

  I tried to use the current Mainline kernel (3.11.0-999, or something
  like that), but after the boot the external screen was off and the
  internal was on, not showing anything but a black screen.

  I followed the Kernel/Debugging/Backlight page and I'll submit all the
  files that it generated.

  Thank you for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  joao   2437 F pulseaudio
  Date: Sat Jul 27 12:44:02 2013
  HibernationDevice: RESUME=UUID=8c6201ab-045c-4bb7-b20d-c4650cca8821
  InstallationDate: Installed on 2013-07-23 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic 
root=UUID=1b4e19b1-47cc-4068-a6d6-b73868b3c9d8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware