[Kernel-packages] [Bug 1296263] PciMultimedia.txt

2014-04-14 Thread Del Socorro Françoise
apport information

** Attachment added: PciMultimedia.txt
   
https://bugs.launchpad.net/bugs/1296263/+attachment/4083213/+files/PciMultimedia.txt

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https://bugs.launchpad.net/bugs/1296263

Title:
  gnome-power-manager may be related to black screen and auto-power-on
  noise and Xorg crash

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hello,

  My HP Compaq Presario CQ70 a very old portable computer notebook have
  been having black screens some sessions after being used from Precise
  to Saucy.

  Yesterday I just had Precise being installed. But this morning black
  screen. And also a very weird part to explain. You might believe in
  the weird part or not but I say as it is since it occured already
  twice and I used pc twice today.

  lsb_release -c -d  uname -s -r  lspci | grep -i VGA
  Description:  Ubuntu 12.04.4 LTS
  Codename: precise
  Linux 3.11.0-18-generic
  00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset 
Integrated Graphics Controller (rev 07)

  sudo dpkg -s gnome-power-manager
  Package: gnome-power-manager
  Status: purge ok installed
  Priority: optional
  Section: gnome
  Installed-Size: 1584
  Maintainer: Ubuntu Developers ubuntu-devel-disc...@lists.ubuntu.com
  Architecture: i386
  Version: 3.4.0-0ubuntu1.1
  etc.

  Last lost of Precise this morning:
  - Even thought I had tooken out big battery (material) some years ago from my 
pc, this morning he made some noise alone, without being on electricity power 
and without battery, not being other PC at home (I checked they were off), true 
noise when my PC is working, so I deduced my old PC had become photo-voltaïc 
like solar panels, it tryed to turn on alone with morning sun light.
  - Then when I put electricity on, it tryed alone to login Ubuntu with laptop 
closed. I heard Ubuntu welcome noise sound, so I opened laptop. I did not touch 
on/off button. Then what I saw was white mouse on black screen. Deduction: Xorg 
crashed.
  - Then when I pulled OFF button to shut him up, then re-start, he restarted 
on black screen in silence, except for the internal noise. No Ubuntu welcome 
noise.
  - Then when I took out electricity cable to restart it (since it thinks one 
method is the other one), it restarted (without the ON button) on the black 
screen in silence (except for usual internal noise).
  - Then I restarted it and I re-installed Precise from USB in blind because I 
have external monitor/screen/display so I had to memorize BIOS in a blind way, 
since it doesn't appears in external monitor.
  - More info: I had put xdiagnose at beginning, and none of the time he did 
the internal noise before black screen, he did put xdiagnose output on screen 
before BIOS question that I can't see. Before he did put just at start 
xdiagnose.

  Result: He only support a few sessions before going black screen.
  Conclusion: He mistakes ON / OFF / SLEEP / WORK

  Than I took some info. Even downloaded it, but couldn't put it on
  external USB. So I have it in my e-mail, all ancient logs of errors or
  not. And also posted some: Precise while not OK, and Precise in USB
  new. I'll post you later.

  So this morning, after Precise beeing installed. Noticed again, when came 
back to living room. Noice, but very very low and no battery and no 
electricity. If my living room was little more noisy, I wouldn't have noticed. 
PC is off, no electricity, no battery and yet, very very low 3 noise types:
  - the continuous noise
  - two times a noise at right (Enter and numbers side)
  - once a noise at left, the one when we got PC ON
  - no lights
  All almost not audible, very very low. Could be my memory neurones that 
memorized thoses noises or my PC had become photo-voltaïc ? PC is old so could 
also be material problems.

  So now for bug analysis, data you undersatand.
  Joined log.tar.gz so you can see errors.

  Only seen error that has to do with you, also present in this brand new 
Precise is:
    *-power UNCLAIMED
     description: OEM_Define1
     product: OEM_Define4
     vendor: OEM_Define2
     physical id: 1
     version: OEM_Define5
     serial: OEM_Define2
     capacity: 75mWh

  
***
  Answering Launchpad questions
  cat /proc/version_signature
  Ubuntu 3.11.0-18.32~precise1-generic 3.11.10.4

  sudo lspci -vnvn
  00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory 
Controller Hub [8086:2a40] (rev 07)
   Subsystem: Hewlett-Packard Company Device [103c:360b]
   Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
   Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast TAbort- TAbort- 
MAbort+ SERR- PERR- INTx-
   Latency: 0
   Capabilities: [e0] Vendor Specific 

[Kernel-packages] [Bug 1296263] PciMultimedia.txt

2014-03-23 Thread Del Socorro Françoise
apport information

** Attachment added: PciMultimedia.txt
   
https://bugs.launchpad.net/bugs/1296263/+attachment/4038834/+files/PciMultimedia.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1296263

Title:
  gnome-power-manager may be related to black screen and auto-power-on
  noise and Xorg crash

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  My HP Compaq Presario CQ70 a very old portable computer notebook have
  been having black screens some sessions after being used from Precise
  to Saucy.

  Yesterday I just had Precise being installed. But this morning black
  screen. And also a very weird part to explain. You might believe in
  the weird part or not but I say as it is since it occured already
  twice and I used pc twice today.

  lsb_release -c -d  uname -s -r  lspci | grep -i VGA
  Description:  Ubuntu 12.04.4 LTS
  Codename: precise
  Linux 3.11.0-18-generic
  00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset 
Integrated Graphics Controller (rev 07)

  sudo dpkg -s gnome-power-manager
  Package: gnome-power-manager
  Status: purge ok installed
  Priority: optional
  Section: gnome
  Installed-Size: 1584
  Maintainer: Ubuntu Developers ubuntu-devel-disc...@lists.ubuntu.com
  Architecture: i386
  Version: 3.4.0-0ubuntu1.1
  etc.

  Last lost of Precise this morning:
  - Even thought I had tooken out big battery (material) some years ago from my 
pc, this morning he made some noise alone, without being on electricity power 
and without battery, not being other PC at home (I checked they were off), true 
noise when my PC is working, so I deduced my old PC had become photo-voltaïc 
like solar panels, it tryed to turn on alone with morning sun light.
  - Then when I put electricity on, it tryed alone to login Ubuntu with laptop 
closed. I heard Ubuntu welcome noise sound, so I opened laptop. I did not touch 
on/off button. Then what I saw was white mouse on black screen. Deduction: Xorg 
crashed.
  - Then when I pulled OFF button to shut him up, then re-start, he restarted 
on black screen in silence, except for the internal noise. No Ubuntu welcome 
noise.
  - Then when I took out electricity cable to restart it (since it thinks one 
method is the other one), it restarted (without the ON button) on the black 
screen in silence (except for usual internal noise).
  - Then I restarted it and I re-installed Precise from USB in blind because I 
have external monitor/screen/display so I had to memorize BIOS in a blind way, 
since it doesn't appears in external monitor.
  - More info: I had put xdiagnose at beginning, and none of the time he did 
the internal noise before black screen, he did put xdiagnose output on screen 
before BIOS question that I can't see. Before he did put just at start 
xdiagnose.

  Result: He only support a few sessions before going black screen.
  Conclusion: He mistakes ON / OFF / SLEEP / WORK

  Than I took some info. Even downloaded it, but couldn't put it on
  external USB. So I have it in my e-mail, all ancient logs of errors or
  not. And also posted some: Precise while not OK, and Precise in USB
  new. I'll post you later.

  So this morning, after Precise beeing installed. Noticed again, when came 
back to living room. Noice, but very very low and no battery and no 
electricity. If my living room was little more noisy, I wouldn't have noticed. 
PC is off, no electricity, no battery and yet, very very low 3 noise types:
  - the continuous noise
  - two times a noise at right (Enter and numbers side)
  - once a noise at left, the one when we got PC ON
  - no lights
  All almost not audible, very very low. Could be my memory neurones that 
memorized thoses noises or my PC had become photo-voltaïc ? PC is old so could 
also be material problems.

  So now for bug analysis, data you undersatand.
  Joined log.tar.gz so you can see errors.

  Only seen error that has to do with you, also present in this brand new 
Precise is:
    *-power UNCLAIMED
     description: OEM_Define1
     product: OEM_Define4
     vendor: OEM_Define2
     physical id: 1
     version: OEM_Define5
     serial: OEM_Define2
     capacity: 75mWh

  
***
  Answering Launchpad questions
  cat /proc/version_signature
  Ubuntu 3.11.0-18.32~precise1-generic 3.11.10.4

  sudo lspci -vnvn
  00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory 
Controller Hub [8086:2a40] (rev 07)
   Subsystem: Hewlett-Packard Company Device [103c:360b]
   Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
   Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast TAbort- TAbort- 
MAbort+ SERR- PERR- INTx-
   Latency: 0
   Capabilities: [e0] Vendor Specific