[Kernel-packages] [Bug 1324688] Re: [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh install

2014-08-02 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh
  install

Status in “linux” package in Ubuntu:
  Expired

Bug description:
  I can just barely make out the screen in fresh 14.04 install.

  WORKAROUND: Boot with Legacy mode enabled in BIOS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  toast  1946 F pulseaudio
  Date: Thu May 29 12:52:54 2014
  HibernationDevice: RESUME=UUID=7aff82fa-6a4e-45ff-a86a-4d6ce1c5317f
  InstallationDate: Installed on 2014-05-29 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: Dell Inc. XPS L322X
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed 
root=UUID=d23ca36c-f8c6-4e18-a4e7-1c4a628bc859 ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware 1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/28/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd08/28/2013:svnDellInc.:pnXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS L322X
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1324688] Re: [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh install

2014-06-03 Thread jtryon
I'm not going to be able to install that on the system as it is.  Not
now anyway.  Will update the ticket if I get a chance.

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https://bugs.launchpad.net/bugs/1324688

Title:
  [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh
  install

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I can just barely make out the screen in fresh 14.04 install.

  WORKAROUND: Boot with Legacy mode enabled in BIOS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  toast  1946 F pulseaudio
  Date: Thu May 29 12:52:54 2014
  HibernationDevice: RESUME=UUID=7aff82fa-6a4e-45ff-a86a-4d6ce1c5317f
  InstallationDate: Installed on 2014-05-29 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: Dell Inc. XPS L322X
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed 
root=UUID=d23ca36c-f8c6-4e18-a4e7-1c4a628bc859 ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware 1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/28/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd08/28/2013:svnDellInc.:pnXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS L322X
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1324688] Re: [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh install

2014-06-02 Thread jtryon
I switched up to 3.15.0-031500rc7-generic_3.15.0-031500rc7.201405251935_amd64 
and that solved the issue!
Thanks.

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

** Tags added: kernel-fixed-upstream-3.15-rc7

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1324688

Title:
  [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh
  install

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I can just barely make out the screen in fresh 14.04 install.

  WORKAROUND: Boot with Legacy mode enabled in BIOS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  toast  1946 F pulseaudio
  Date: Thu May 29 12:52:54 2014
  HibernationDevice: RESUME=UUID=7aff82fa-6a4e-45ff-a86a-4d6ce1c5317f
  InstallationDate: Installed on 2014-05-29 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: Dell Inc. XPS L322X
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed 
root=UUID=d23ca36c-f8c6-4e18-a4e7-1c4a628bc859 ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware 1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/28/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd08/28/2013:svnDellInc.:pnXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS L322X
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1324688] Re: [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh install

2014-06-02 Thread Christopher M. Penalver
jtryon, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
please just make a comment to this.

** Tags added: needs-reverse-bisect

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1324688

Title:
  [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh
  install

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I can just barely make out the screen in fresh 14.04 install.

  WORKAROUND: Boot with Legacy mode enabled in BIOS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  toast  1946 F pulseaudio
  Date: Thu May 29 12:52:54 2014
  HibernationDevice: RESUME=UUID=7aff82fa-6a4e-45ff-a86a-4d6ce1c5317f
  InstallationDate: Installed on 2014-05-29 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: Dell Inc. XPS L322X
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed 
root=UUID=d23ca36c-f8c6-4e18-a4e7-1c4a628bc859 ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware 1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/28/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd08/28/2013:svnDellInc.:pnXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS L322X
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1324688/+subscriptions

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[Kernel-packages] [Bug 1324688] Re: [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh install

2014-05-31 Thread Christopher M. Penalver
jtryon, could you please test the latest upstream kernel available (3.15-rc7) 
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow 
additional upstream developers to examine the issue. Once you've tested the 
upstream kernel, please comment on which kernel version specifically you 
tested. If this bug is fixed in the mainline kernel, please add the following 
tags:kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-3.15-rc7

This can be done by clicking on the yellow circle with a black pencil icon next 
to the word Tags located at the bottom of the bug description. As well, please 
remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

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Title:
  [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh
  install

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I can just barely make out the screen in fresh 14.04 install.

  WORKAROUND: Boot with Legacy mode enabled in BIOS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  toast  1946 F pulseaudio
  Date: Thu May 29 12:52:54 2014
  HibernationDevice: RESUME=UUID=7aff82fa-6a4e-45ff-a86a-4d6ce1c5317f
  InstallationDate: Installed on 2014-05-29 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: Dell Inc. XPS L322X
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed 
root=UUID=d23ca36c-f8c6-4e18-a4e7-1c4a628bc859 ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware 1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/28/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd08/28/2013:svnDellInc.:pnXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS L322X
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1324688/+subscriptions

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[Kernel-packages] [Bug 1324688] Re: [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh install

2014-05-30 Thread jtryon
Installed both .deb files as requested (console output attached).
Backlight still remains off when booting without Legacy Boot mode.

Let me know any kind of info you need and I'll gather it.
Thanks so much!

** Attachment added: deb_install_output.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1324688/+attachment/4123030/+files/deb_install_output.txt

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1324688

Title:
  [Dell XPS 13 (L322X)] Backlight Disabled during and after fresh
  install

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I can just barely make out the screen in fresh 14.04 install.

  WORKAROUND: Boot with Legacy mode enabled in BIOS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  toast  1946 F pulseaudio
  Date: Thu May 29 12:52:54 2014
  HibernationDevice: RESUME=UUID=7aff82fa-6a4e-45ff-a86a-4d6ce1c5317f
  InstallationDate: Installed on 2014-05-29 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: Dell Inc. XPS L322X
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed 
root=UUID=d23ca36c-f8c6-4e18-a4e7-1c4a628bc859 ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware 1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/28/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd08/28/2013:svnDellInc.:pnXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS L322X
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1324688/+subscriptions

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