[Kernel-packages] [Bug 1374095] Re: USB HDDs are only getting recognized after suspend

2014-11-19 Thread 8200 
apport information

** Tags added: apport-collected qiana

** Description changed:

  Hi,
  
  I'm using ubuntu 14.04 amd64 with all latest updates. But the bug also
  appeared in 12.04 I think.
  
  My external USB Harddisks / USB Storage-Devices are only getting
  recognized after suspend. But not after a normal boot.
  
  In Windows 7 they are always recognized. So there is a bug.
  
  
  What information do you need?
  
  
  Here is the lsusb output, when everything is working fine:
  arthur@a-v131:~$ lsusb
  Bus 002 Device 009: ID 413c:818d Dell Computer Corp. 
  Bus 002 Device 003: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint 
Reader
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 006: ID 2109:0701  
  Bus 004 Device 003: ID 8564:4000  
  Bus 004 Device 002: ID 8564:4000  
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 013: ID 041e:30df Creative Technology, Ltd 
  Bus 003 Device 012: ID 15a4:9015 Afatech Technologies, Inc. AF9015 DVB-T 
USB2.0 stick
  Bus 003 Device 015: ID 1bcf:0002 Sunplus Innovation Technology Inc. 
  Bus 003 Device 014: ID 046d:c505 Logitech, Inc. Cordless Mouse+Keyboard 
Receiver
  Bus 003 Device 011: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
  Bus 003 Device 010: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
  Bus 003 Device 009: ID 8564:4000  
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 004: ID 0c45:6483 Microdia 
  Bus 001 Device 003: ID 8086:0189 Intel Corp. 
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  arthur@a-v131:~$ lsusb -t
  /:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
  |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M
  |__ Port 2: Dev 3, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
  |__ Port 4: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
  /:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
  |__ Port 1: Dev 9, If 0, Class=Hub, Driver=hub/4p, 480M
  |__ Port 1: Dev 10, If 0, Class=Hub, Driver=hub/4p, 480M
  |__ Port 1: Dev 11, If 0, Class=Hub, Driver=hub/4p, 480M
  |__ Port 3: Dev 14, If 0, Class=Human Interface Device, 
Driver=usbhid, 1.5M
  |__ Port 3: Dev 14, If 1, Class=Human Interface Device, 
Driver=usbhid, 1.5M
  |__ Port 4: Dev 15, If 0, Class=Human Interface Device, 
Driver=usbhid, 1.5M
  |__ Port 2: Dev 12, If 0, Class=Vendor Specific Class, 
Driver=dvb_usb_af9015, 480M
  |__ Port 3: Dev 13, If 0, Class=Audio, Driver=snd-usb-audio, 12M
  |__ Port 3: Dev 13, If 1, Class=Audio, Driver=snd-usb-audio, 12M
  |__ Port 3: Dev 13, If 2, Class=Audio, Driver=snd-usb-audio, 12M
  /:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
  |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
  |__ Port 3: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M
  |__ Port 5: Dev 9, If 10, Class=CDC Data, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 0, Class=Communications, Driver=, 480M
  |__ Port 5: Dev 9, If 1, Class=Communications, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 2, Class=CDC Data, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 3, Class=Communications, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 4, Class=CDC Data, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 5, Class=Communications, Driver=cdc_wdm, 480M
  |__ Port 5: Dev 9, If 6, Class=Communications, Driver=cdc_ncm, 480M
  |__ Port 5: Dev 9, If 7, Class=CDC Data, Driver=cdc_ncm, 480M
  |__ Port 5: Dev 9, If 8, Class=Communications, Driver=cdc_wdm, 480M
  |__ Port 5: Dev 9, If 9, Class=Communications, Driver=cdc_acm, 480M
  /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
  |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
  |__ Port 4: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M
  |__ Port 4: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M
  |__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
  |__ Port 5: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
  
  
  Regards,
  Arthur
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  arthur 2121 F pulseaudio
+  /dev/snd/controlC0:  arthur 2121 F pulseaudio
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=18194e47-3170-4ed6-b40b-8e07bff1a55a
+ InstallationDate: Installed on 2014-10-20 (29 days ago)
+ InstallationMedia: Linux Mint 17 Qiana - Release amd64 20140624
+ MachineType: Dell Inc. Vostro V131
+ Package: linux (not

[Kernel-packages] [Bug 1374095] Re: USB HDDs are only getting recognized after suspend

2014-11-19 Thread Christopher M. Penalver 
** Tags removed: trusty

** Package changed: linux (Ubuntu) = linuxmint

** Changed in: linuxmint
   Importance: Low = Undecided

** Changed in: linuxmint
   Status: Incomplete = New

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1374095

Title:
  USB HDDs are only getting recognized after suspend

Status in The Linux Mint Distribution:
  New

Bug description:
  Hi,

  I'm using ubuntu 14.04 amd64 with all latest updates. But the bug also
  appeared in 12.04 I think.

  My external USB Harddisks / USB Storage-Devices are only getting
  recognized after suspend. But not after a normal boot.

  In Windows 7 they are always recognized. So there is a bug.

  
  What information do you need?

  
  Here is the lsusb output, when everything is working fine:
  arthur@a-v131:~$ lsusb
  Bus 002 Device 009: ID 413c:818d Dell Computer Corp. 
  Bus 002 Device 003: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint 
Reader
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 006: ID 2109:0701  
  Bus 004 Device 003: ID 8564:4000  
  Bus 004 Device 002: ID 8564:4000  
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 013: ID 041e:30df Creative Technology, Ltd 
  Bus 003 Device 012: ID 15a4:9015 Afatech Technologies, Inc. AF9015 DVB-T 
USB2.0 stick
  Bus 003 Device 015: ID 1bcf:0002 Sunplus Innovation Technology Inc. 
  Bus 003 Device 014: ID 046d:c505 Logitech, Inc. Cordless Mouse+Keyboard 
Receiver
  Bus 003 Device 011: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
  Bus 003 Device 010: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
  Bus 003 Device 009: ID 8564:4000  
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 004: ID 0c45:6483 Microdia 
  Bus 001 Device 003: ID 8086:0189 Intel Corp. 
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  arthur@a-v131:~$ lsusb -t
  /:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
  |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M
  |__ Port 2: Dev 3, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
  |__ Port 4: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
  /:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
  |__ Port 1: Dev 9, If 0, Class=Hub, Driver=hub/4p, 480M
  |__ Port 1: Dev 10, If 0, Class=Hub, Driver=hub/4p, 480M
  |__ Port 1: Dev 11, If 0, Class=Hub, Driver=hub/4p, 480M
  |__ Port 3: Dev 14, If 0, Class=Human Interface Device, 
Driver=usbhid, 1.5M
  |__ Port 3: Dev 14, If 1, Class=Human Interface Device, 
Driver=usbhid, 1.5M
  |__ Port 4: Dev 15, If 0, Class=Human Interface Device, 
Driver=usbhid, 1.5M
  |__ Port 2: Dev 12, If 0, Class=Vendor Specific Class, 
Driver=dvb_usb_af9015, 480M
  |__ Port 3: Dev 13, If 0, Class=Audio, Driver=snd-usb-audio, 12M
  |__ Port 3: Dev 13, If 1, Class=Audio, Driver=snd-usb-audio, 12M
  |__ Port 3: Dev 13, If 2, Class=Audio, Driver=snd-usb-audio, 12M
  /:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
  |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
  |__ Port 3: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M
  |__ Port 5: Dev 9, If 10, Class=CDC Data, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 0, Class=Communications, Driver=, 480M
  |__ Port 5: Dev 9, If 1, Class=Communications, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 2, Class=CDC Data, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 3, Class=Communications, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 4, Class=CDC Data, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 5, Class=Communications, Driver=cdc_wdm, 480M
  |__ Port 5: Dev 9, If 6, Class=Communications, Driver=cdc_ncm, 480M
  |__ Port 5: Dev 9, If 7, Class=CDC Data, Driver=cdc_ncm, 480M
  |__ Port 5: Dev 9, If 8, Class=Communications, Driver=cdc_wdm, 480M
  |__ Port 5: Dev 9, If 9, Class=Communications, Driver=cdc_acm, 480M
  /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
  |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
  |__ Port 4: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M
  |__ Port 4: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M
  |__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
  |__ Port 5: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M

  
  Regards,
  Arthur
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  arthur 2121 F

[Kernel-packages] [Bug 1374095] Re: USB HDDs are only getting recognized after suspend

2014-11-17 Thread Christopher M. Penalver 
8200, thank you for taking the time to report this bug and helping to make 
Ubuntu better. Please execute the following command, as it will automatically 
gather debugging information, in a terminal:
apport-collect 1374095

** Package changed: ubuntu = linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided = Low

** Changed in: linux (Ubuntu)
   Status: New = Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1374095

Title:
  USB HDDs are only getting recognized after suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I'm using ubuntu 14.04 amd64 with all latest updates. But the bug also
  appeared in 12.04 I think.

  My external USB Harddisks / USB Storage-Devices are only getting
  recognized after suspend. But not after a normal boot.

  In Windows 7 they are always recognized. So there is a bug.

  
  What information do you need?

  
  Here is the lsusb output, when everything is working fine:
  arthur@a-v131:~$ lsusb
  Bus 002 Device 009: ID 413c:818d Dell Computer Corp. 
  Bus 002 Device 003: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint 
Reader
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 006: ID 2109:0701  
  Bus 004 Device 003: ID 8564:4000  
  Bus 004 Device 002: ID 8564:4000  
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 013: ID 041e:30df Creative Technology, Ltd 
  Bus 003 Device 012: ID 15a4:9015 Afatech Technologies, Inc. AF9015 DVB-T 
USB2.0 stick
  Bus 003 Device 015: ID 1bcf:0002 Sunplus Innovation Technology Inc. 
  Bus 003 Device 014: ID 046d:c505 Logitech, Inc. Cordless Mouse+Keyboard 
Receiver
  Bus 003 Device 011: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
  Bus 003 Device 010: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
  Bus 003 Device 009: ID 8564:4000  
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 004: ID 0c45:6483 Microdia 
  Bus 001 Device 003: ID 8086:0189 Intel Corp. 
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  arthur@a-v131:~$ lsusb -t
  /:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
  |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M
  |__ Port 2: Dev 3, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
  |__ Port 4: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
  /:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
  |__ Port 1: Dev 9, If 0, Class=Hub, Driver=hub/4p, 480M
  |__ Port 1: Dev 10, If 0, Class=Hub, Driver=hub/4p, 480M
  |__ Port 1: Dev 11, If 0, Class=Hub, Driver=hub/4p, 480M
  |__ Port 3: Dev 14, If 0, Class=Human Interface Device, 
Driver=usbhid, 1.5M
  |__ Port 3: Dev 14, If 1, Class=Human Interface Device, 
Driver=usbhid, 1.5M
  |__ Port 4: Dev 15, If 0, Class=Human Interface Device, 
Driver=usbhid, 1.5M
  |__ Port 2: Dev 12, If 0, Class=Vendor Specific Class, 
Driver=dvb_usb_af9015, 480M
  |__ Port 3: Dev 13, If 0, Class=Audio, Driver=snd-usb-audio, 12M
  |__ Port 3: Dev 13, If 1, Class=Audio, Driver=snd-usb-audio, 12M
  |__ Port 3: Dev 13, If 2, Class=Audio, Driver=snd-usb-audio, 12M
  /:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
  |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
  |__ Port 3: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M
  |__ Port 5: Dev 9, If 10, Class=CDC Data, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 0, Class=Communications, Driver=, 480M
  |__ Port 5: Dev 9, If 1, Class=Communications, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 2, Class=CDC Data, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 3, Class=Communications, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 4, Class=CDC Data, Driver=cdc_acm, 480M
  |__ Port 5: Dev 9, If 5, Class=Communications, Driver=cdc_wdm, 480M
  |__ Port 5: Dev 9, If 6, Class=Communications, Driver=cdc_ncm, 480M
  |__ Port 5: Dev 9, If 7, Class=CDC Data, Driver=cdc_ncm, 480M
  |__ Port 5: Dev 9, If 8, Class=Communications, Driver=cdc_wdm, 480M
  |__ Port 5: Dev 9, If 9, Class=Communications, Driver=cdc_acm, 480M
  /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
  |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
  |__ Port 4: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M
  |__ Port 4: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M
  |__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
  |__ Port 5: Dev 4, If 1, Class=Video,