[Kernel-packages] [Bug 1388826] Re: Touchpad cannot be used, but an external mouse does
I followed the instructions and tested the latest build. I've had no success with it. ** Tags added: kernel-bug-exists-upstream kernel-bug-exists- upstream-3.18-rc3 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1388826 Title: Touchpad cannot be used, but an external mouse does Status in “linux” package in Ubuntu: Incomplete Bug description: General Info: Manufacturer/Make: Advent Tacto Silver Manufacturer Touchpad: Advent? Sympton first occurance: After first power up after initial installation. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: traceurelmo 1825 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 13:10:11 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-10-31 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) MachineType: Advent Tacto Silver ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=a6248ce5-81f9-4407-b1e6-7be07ec6e686 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/14/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Tacto dmi.board.vendor: Advent dmi.board.version: M100 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 13 dmi.chassis.vendor: DSG Retail Ltd dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2013:svnAdvent:pnTactoSilver:pvrTobefilledbyO.E.M.:rvnAdvent:rnTacto:rvrM100:cvnDSGRetailLtd:ct13:cvrToBeFilledByO.E.M.: dmi.product.name: Tacto Silver dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Advent To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1388826/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1388826] Re: Touchpad cannot be used, but an external mouse does
Elliot Howie, the issue you are reporting is an upstream one. Could you please report this problem to the appropriate mailing list by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel ? Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked. Thank you for your understanding. ** Changed in: linux (Ubuntu) Status: Incomplete = Triaged -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1388826 Title: Touchpad cannot be used, but an external mouse does Status in “linux” package in Ubuntu: Triaged Bug description: General Info: Manufacturer/Make: Advent Tacto Silver Manufacturer Touchpad: Advent? Sympton first occurance: After first power up after initial installation. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: traceurelmo 1825 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 13:10:11 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-10-31 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) MachineType: Advent Tacto Silver ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=a6248ce5-81f9-4407-b1e6-7be07ec6e686 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/14/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Tacto dmi.board.vendor: Advent dmi.board.version: M100 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 13 dmi.chassis.vendor: DSG Retail Ltd dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2013:svnAdvent:pnTactoSilver:pvrTobefilledbyO.E.M.:rvnAdvent:rnTacto:rvrM100:cvnDSGRetailLtd:ct13:cvrToBeFilledByO.E.M.: dmi.product.name: Tacto Silver dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Advent To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1388826/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1388826] Re: Touchpad cannot be used, but an external mouse does
** Changed in: linux (Ubuntu) Importance: Undecided = Medium ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1388826 Title: Touchpad cannot be used, but an external mouse does Status in “linux” package in Ubuntu: Incomplete Bug description: General Info: Manufacturer/Make: Advent Tacto Silver Manufacturer Touchpad: Advent? Sympton first occurance: After first power up after initial installation. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: traceurelmo 1825 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 13:10:11 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-10-31 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) MachineType: Advent Tacto Silver ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=a6248ce5-81f9-4407-b1e6-7be07ec6e686 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/14/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Tacto dmi.board.vendor: Advent dmi.board.version: M100 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 13 dmi.chassis.vendor: DSG Retail Ltd dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2013:svnAdvent:pnTactoSilver:pvrTobefilledbyO.E.M.:rvnAdvent:rnTacto:rvrM100:cvnDSGRetailLtd:ct13:cvrToBeFilledByO.E.M.: dmi.product.name: Tacto Silver dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Advent To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1388826/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1388826] Re: Touchpad cannot be used, but an external mouse does
Elliot Howie, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: kernel-fixed-upstream-3.18-rc3 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1388826 Title: Touchpad cannot be used, but an external mouse does Status in “linux” package in Ubuntu: Incomplete Bug description: General Info: Manufacturer/Make: Advent Tacto Silver Manufacturer Touchpad: Advent? Sympton first occurance: After first power up after initial installation. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: traceurelmo 1825 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 13:10:11 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-10-31 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) MachineType: Advent Tacto Silver ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=a6248ce5-81f9-4407-b1e6-7be07ec6e686 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/14/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Tacto dmi.board.vendor: Advent dmi.board.version: M100 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 13 dmi.chassis.vendor: DSG Retail Ltd dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2013:svnAdvent:pnTactoSilver:pvrTobefilledbyO.E.M.:rvnAdvent:rnTacto:rvrM100:cvnDSGRetailLtd:ct13:cvrToBeFilledByO.E.M.: dmi.product.name: Tacto Silver dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Advent To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1388826/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
