[Kernel-packages] [Bug 1392583] Re: bluetooth mouse frequently times out
Brad Marshall, the issue you are reporting is an upstream one. Could you please report this problem to the appropriate mailing list (linux- bluetooth) by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel ? Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked. Thank you for your understanding. ** Tags added: raring saucy trusty ** Changed in: linux (Ubuntu) Status: Confirmed => Triaged -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1392583 Title: bluetooth mouse frequently times out Status in “linux” package in Ubuntu: Triaged Bug description: I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the frequency of the timeouts I'm seeing. The symptoms are when I don't use my mouse for a while, it seems to go to sleep, and reasonably frequently when I go to use it again, it won't wake up for a while, and I see the following in my kernel logs: [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout The solution I've ended up using to get it working again is to stop the bluetooth service, rmmod the appropriate modules (btusb, hidp, bluetooth etc), reload them and then restart bluetooth. Sometimes even this isn't sufficient and it takes a bit to recover. Please let me know if you need any further information. Kernel version: $ uname -r 3.16.0-24-generic Ubuntu version: $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-24-generic 3.16.0-24.32 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bradm 4079 F pulseaudio CurrentDesktop: Unity Date: Fri Nov 14 14:31:33 2014 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83 InstallationDate: Installed on 2013-08-19 (451 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Dell System XPS L322X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-24-generic N/A linux-backports-modules-3.16.0-24-generic N/A linux-firmware 1.138 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1392583] Re: bluetooth mouse frequently times out
Hi, > Brad Marshall, which previous release(s) specifically did it occur in? As well, could you please quantify how much less frequently? I did my initial install on Raring, and I've upgraded across every release since then. I do remember it happening occasionally on the earlier ones - maybe a couple of times a week or so. It feels like its been increasing in frequency over time, but maybe thats just me getting more annoyed at it over time. I'm seeing it multiple times a day now, sometimes it takes a while to restart, sometimes I see the timeout in the messages. I don't have any data to say how many times per week on earlier releases, and will be unable to get it - I don't particuarly want to reinstall my laptop to get that data. Please let me know if you have any further questions. Thanks, Brad ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1392583 Title: bluetooth mouse frequently times out Status in “linux” package in Ubuntu: Confirmed Bug description: I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the frequency of the timeouts I'm seeing. The symptoms are when I don't use my mouse for a while, it seems to go to sleep, and reasonably frequently when I go to use it again, it won't wake up for a while, and I see the following in my kernel logs: [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout The solution I've ended up using to get it working again is to stop the bluetooth service, rmmod the appropriate modules (btusb, hidp, bluetooth etc), reload them and then restart bluetooth. Sometimes even this isn't sufficient and it takes a bit to recover. Please let me know if you need any further information. Kernel version: $ uname -r 3.16.0-24-generic Ubuntu version: $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-24-generic 3.16.0-24.32 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bradm 4079 F pulseaudio CurrentDesktop: Unity Date: Fri Nov 14 14:31:33 2014 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83 InstallationDate: Installed on 2013-08-19 (451 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Dell System XPS L322X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-24-generic N/A linux-backports-modules-3.16.0-24-generic N/A linux-firmware 1.138 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1392583] Re: bluetooth mouse frequently times out
Brad Marshall, which previous release(s) specifically did it occur in? As well, could you please quantify how much less frequently? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1392583 Title: bluetooth mouse frequently times out Status in “linux” package in Ubuntu: Incomplete Bug description: I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the frequency of the timeouts I'm seeing. The symptoms are when I don't use my mouse for a while, it seems to go to sleep, and reasonably frequently when I go to use it again, it won't wake up for a while, and I see the following in my kernel logs: [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout The solution I've ended up using to get it working again is to stop the bluetooth service, rmmod the appropriate modules (btusb, hidp, bluetooth etc), reload them and then restart bluetooth. Sometimes even this isn't sufficient and it takes a bit to recover. Please let me know if you need any further information. Kernel version: $ uname -r 3.16.0-24-generic Ubuntu version: $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-24-generic 3.16.0-24.32 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bradm 4079 F pulseaudio CurrentDesktop: Unity Date: Fri Nov 14 14:31:33 2014 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83 InstallationDate: Installed on 2013-08-19 (451 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Dell System XPS L322X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-24-generic N/A linux-backports-modules-3.16.0-24-generic N/A linux-firmware 1.138 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1392583] Re: bluetooth mouse frequently times out
Hi, > Brad Marshall, could you please test the latest mainline kernel (3.18-rc5) and advise to the results? Done, roughly the same results - still timeouts, still having to reset the bluetooth service to get things going again sometimes. > Also, did this issue not occur in a release prior to Utopic? As mentioned in a previous comment, it did occur, just seemingly not as frequently. Please let me know if you need any further information. Thanks, Brad ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1392583 Title: bluetooth mouse frequently times out Status in “linux” package in Ubuntu: Confirmed Bug description: I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the frequency of the timeouts I'm seeing. The symptoms are when I don't use my mouse for a while, it seems to go to sleep, and reasonably frequently when I go to use it again, it won't wake up for a while, and I see the following in my kernel logs: [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout The solution I've ended up using to get it working again is to stop the bluetooth service, rmmod the appropriate modules (btusb, hidp, bluetooth etc), reload them and then restart bluetooth. Sometimes even this isn't sufficient and it takes a bit to recover. Please let me know if you need any further information. Kernel version: $ uname -r 3.16.0-24-generic Ubuntu version: $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-24-generic 3.16.0-24.32 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bradm 4079 F pulseaudio CurrentDesktop: Unity Date: Fri Nov 14 14:31:33 2014 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83 InstallationDate: Installed on 2013-08-19 (451 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Dell System XPS L322X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-24-generic N/A linux-backports-modules-3.16.0-24-generic N/A linux-firmware 1.138 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1392583] Re: bluetooth mouse frequently times out
Brad Marshall, could you please test the latest mainline kernel (3.18-rc5) and advise to the results? Also, did this issue not occur in a release prior to Utopic? ** Tags removed: bios-outdated-a10 ** Tags added: latest-bios-a10 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1392583 Title: bluetooth mouse frequently times out Status in “linux” package in Ubuntu: Incomplete Bug description: I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the frequency of the timeouts I'm seeing. The symptoms are when I don't use my mouse for a while, it seems to go to sleep, and reasonably frequently when I go to use it again, it won't wake up for a while, and I see the following in my kernel logs: [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout The solution I've ended up using to get it working again is to stop the bluetooth service, rmmod the appropriate modules (btusb, hidp, bluetooth etc), reload them and then restart bluetooth. Sometimes even this isn't sufficient and it takes a bit to recover. Please let me know if you need any further information. Kernel version: $ uname -r 3.16.0-24-generic Ubuntu version: $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-24-generic 3.16.0-24.32 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bradm 4079 F pulseaudio CurrentDesktop: Unity Date: Fri Nov 14 14:31:33 2014 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83 InstallationDate: Installed on 2013-08-19 (451 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Dell System XPS L322X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-24-generic N/A linux-backports-modules-3.16.0-24-generic N/A linux-firmware 1.138 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1392583] Re: bluetooth mouse frequently times out
> If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? Done, and it doesn't seem to change anything. > If it doesn't, could you please both specify what happened Er, how can I specify what happened when its not changed? :) I'm still seeing timeouts, its still behaving the same. > and provide the output of the following terminal command: $ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date A10 08/28/2013 Please let me know if you need anything else. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1392583 Title: bluetooth mouse frequently times out Status in “linux” package in Ubuntu: Confirmed Bug description: I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the frequency of the timeouts I'm seeing. The symptoms are when I don't use my mouse for a while, it seems to go to sleep, and reasonably frequently when I go to use it again, it won't wake up for a while, and I see the following in my kernel logs: [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout The solution I've ended up using to get it working again is to stop the bluetooth service, rmmod the appropriate modules (btusb, hidp, bluetooth etc), reload them and then restart bluetooth. Sometimes even this isn't sufficient and it takes a bit to recover. Please let me know if you need any further information. Kernel version: $ uname -r 3.16.0-24-generic Ubuntu version: $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-24-generic 3.16.0-24.32 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bradm 4079 F pulseaudio CurrentDesktop: Unity Date: Fri Nov 14 14:31:33 2014 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83 InstallationDate: Installed on 2013-08-19 (451 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Dell System XPS L322X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-24-generic N/A linux-backports-modules-3.16.0-24-generic N/A linux-firmware 1.138 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1392583] Re: bluetooth mouse frequently times out
Brad Marshall, as per http://www.dell.com/support/home/us/en/19/product-support/product/xps-13-l321x-mlk/drivers an update to your BIOS is available (A10). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, then please mark this report Status Confirmed. Thank you for your understanding. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1392583 Title: bluetooth mouse frequently times out Status in “linux” package in Ubuntu: Incomplete Bug description: I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the frequency of the timeouts I'm seeing. The symptoms are when I don't use my mouse for a while, it seems to go to sleep, and reasonably frequently when I go to use it again, it won't wake up for a while, and I see the following in my kernel logs: [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout The solution I've ended up using to get it working again is to stop the bluetooth service, rmmod the appropriate modules (btusb, hidp, bluetooth etc), reload them and then restart bluetooth. Sometimes even this isn't sufficient and it takes a bit to recover. Please let me know if you need any further information. Kernel version: $ uname -r 3.16.0-24-generic Ubuntu version: $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-24-generic 3.16.0-24.32 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bradm 4079 F pulseaudio CurrentDesktop: Unity Date: Fri Nov 14 14:31:33 2014 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83 InstallationDate: Installed on 2013-08-19 (451 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Dell System XPS L322X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-24-generic N/A linux-backports-modules-3.16.0-24-generic N/A linux-firmware 1.138 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1392583] Re: bluetooth mouse frequently times out
> Did this issue occur in a previous version of Ubuntu, or is this a new issue? Yes, it occured in previous versions, just not as frequently I think. > Would it be possible for you to test the latest upstream kernel? Refer to > https://wiki.ubuntu.com/KernelMainlineBuilds . > Please test the latest v3.18 kernel[0]. Done, I tested with linux-image-3.18.0-031800rc4-generic. > If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If anything, the bug is worse in upstream, as it was a lot harder to get the mouse to start responding again. Please let me know if you need any further information or debugging done. ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1392583 Title: bluetooth mouse frequently times out Status in “linux” package in Ubuntu: Confirmed Bug description: I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the frequency of the timeouts I'm seeing. The symptoms are when I don't use my mouse for a while, it seems to go to sleep, and reasonably frequently when I go to use it again, it won't wake up for a while, and I see the following in my kernel logs: [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout The solution I've ended up using to get it working again is to stop the bluetooth service, rmmod the appropriate modules (btusb, hidp, bluetooth etc), reload them and then restart bluetooth. Sometimes even this isn't sufficient and it takes a bit to recover. Please let me know if you need any further information. Kernel version: $ uname -r 3.16.0-24-generic Ubuntu version: $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-24-generic 3.16.0-24.32 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bradm 4079 F pulseaudio CurrentDesktop: Unity Date: Fri Nov 14 14:31:33 2014 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83 InstallationDate: Installed on 2013-08-19 (451 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Dell System XPS L322X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-24-generic N/A linux-backports-modules-3.16.0-24-generic N/A linux-firmware 1.138 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1392583] Re: bluetooth mouse frequently times out
** Tags added: bios-outdated-a10 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1392583 Title: bluetooth mouse frequently times out Status in “linux” package in Ubuntu: Incomplete Bug description: I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the frequency of the timeouts I'm seeing. The symptoms are when I don't use my mouse for a while, it seems to go to sleep, and reasonably frequently when I go to use it again, it won't wake up for a while, and I see the following in my kernel logs: [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout The solution I've ended up using to get it working again is to stop the bluetooth service, rmmod the appropriate modules (btusb, hidp, bluetooth etc), reload them and then restart bluetooth. Sometimes even this isn't sufficient and it takes a bit to recover. Please let me know if you need any further information. Kernel version: $ uname -r 3.16.0-24-generic Ubuntu version: $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-24-generic 3.16.0-24.32 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bradm 4079 F pulseaudio CurrentDesktop: Unity Date: Fri Nov 14 14:31:33 2014 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83 InstallationDate: Installed on 2013-08-19 (451 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Dell System XPS L322X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-24-generic N/A linux-backports-modules-3.16.0-24-generic N/A linux-firmware 1.138 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1392583] Re: bluetooth mouse frequently times out
Did this issue occur in a previous version of Ubuntu, or is this a new issue? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.18 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc4-vivid/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1392583 Title: bluetooth mouse frequently times out Status in “linux” package in Ubuntu: Incomplete Bug description: I'm using a Razor Orochi 2013 mouse with my Dell XPS13 laptop via bluetooth on Ubuntu 14.10, and have noticed a seeming increase in the frequency of the timeouts I'm seeing. The symptoms are when I don't use my mouse for a while, it seems to go to sleep, and reasonably frequently when I go to use it again, it won't wake up for a while, and I see the following in my kernel logs: [Nov14 14:33] Bluetooth: hci0 command 0x0405 tx timeout The solution I've ended up using to get it working again is to stop the bluetooth service, rmmod the appropriate modules (btusb, hidp, bluetooth etc), reload them and then restart bluetooth. Sometimes even this isn't sufficient and it takes a bit to recover. Please let me know if you need any further information. Kernel version: $ uname -r 3.16.0-24-generic Ubuntu version: $ lsb_release -rd Description: Ubuntu 14.10 Release: 14.10 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-24-generic 3.16.0-24.32 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: bradm 4079 F pulseaudio CurrentDesktop: Unity Date: Fri Nov 14 14:31:33 2014 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=18b9df48-fd12-4eb7-a0e6-351c4ca43c83 InstallationDate: Installed on 2013-08-19 (451 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Dell System XPS L322X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-24-generic N/A linux-backports-modules-3.16.0-24-generic N/A linux-firmware 1.138 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-10-10 (35 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
