[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2015-03-03 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Expired

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.

   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions

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Re: [Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2015-01-02 Thread Jonners59
-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.

   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions

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[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2015-01-01 Thread Jonners59
OK, managed to do this...
kernel-fixed-upstream
kernel-fixed-upstream-3.19

Though I do not think it was the kernel that fixed it.  I ended up with
problems getting the PC to boot and ended up reviewing the GRUB
commands.  I found acpi=off and nomodeset multiple times...  I
removed all references to these and it started to work, boot and
shutdown.

Hope this ius useful to someone/future users.  Sorry for the delay
getting back

Happy new year

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.

   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2015-01-01 Thread Christopher M. Penalver
Jonners59, the next step is to fully reverse commit bisect from kernel
3.13 to 3.19-rc2 in order to identify the last bad commit, followed
immediately by the first good one. Once this commit has been identified,
then it may be reviewed as a candidate for backporting into your
release. Could you please do this following
https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
?

Please note, finding adjacent kernel versions is not fully commit
bisecting.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Tags added: kernel-fixed-upstream kernel-fixed-upstream-3.19-rc2
needs-reverse-bisect

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.

   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions

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Re: [Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-26 Thread Jonners59
Ok. Update the BIOS to the latest version.  Still does NOT shutdown, though
does reboot.

Regards

Jonathan Harrison

+44 7770 740 133

Sent from rooted, custom Android Samsung SIII

Please excuse typing errors and apparent abruptness. This may be because
this message was sent from a mobile phone.
On 14 Dec 2014 16:47, Jonathan Harrison jonathan.l.harri...@gmail.com
wrote:

 Christopher
 I tried the new BIOS 6 months ago and would not install.  It said if it
 does not do not push it as it will break the PC.  I took a look at the link
 you sent, it was not of any use for this BIOS.  I will take a look at the
 manufacturers website again and see if there have been any changes since
 the last time I tried.

 The Reboot works fine now, just the shutdown does not work.

 Regards

 Jonners59

 On 13 December 2014 at 20:14, Christopher M. Penalver 
 christopher.m.penal...@gmail.com wrote:

 Jonners59, as per
 http://www.asus.com/us/Motherboards/RAMPAGE_IV_EXTREME/HelpDesk_Download/
 an update to your BIOS is available (4901). If you update to this following
 https://help.ubuntu.com/community/BIOSUpdate does it change anything?
 If it doesn't, could you please both specify what happened, and provide the
 output of the following terminal command:
 sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

 For more on BIOS updates and linux, please see
 https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
 .

 Please note your current BIOS is already in the Bug Description, so
 posting this on the old BIOS would not be helpful. As well, you don't
 have to create a new bug report.

 Once the BIOS is updated, then please mark this report Status Confirmed.

 Thank you for your understanding.

 ** Tags added: bios-outdated-4901

 ** Attachment removed: AlsaInfo.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280210/+files/AlsaInfo.txt

 ** Attachment removed: AudioDevicesInUse.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280211/+files/AudioDevicesInUse.txt

 ** Attachment removed: BootDmesg.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280212/+files/BootDmesg.txt

 ** Attachment removed: CRDA.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280213/+files/CRDA.txt

 ** Attachment removed: CurrentDmesg.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280214/+files/CurrentDmesg.txt

 ** Attachment removed: Lspci.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280215/+files/Lspci.txt

 ** Attachment removed: Lsusb.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280216/+files/Lsusb.txt

 ** Attachment removed: ProcCpuinfo.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280217/+files/ProcCpuinfo.txt

 ** Attachment removed: ProcEnviron.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280218/+files/ProcEnviron.txt

 ** Attachment removed: ProcInterrupts.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280219/+files/ProcInterrupts.txt

 ** Attachment removed: ProcModules.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280220/+files/ProcModules.txt

 ** Attachment removed: PulseList.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280221/+files/PulseList.txt

 ** Attachment removed: UdevDb.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280222/+files/UdevDb.txt

 ** Attachment removed: UdevLog.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280223/+files/UdevLog.txt

 ** Attachment removed: WifiSyslog.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280224/+files/WifiSyslog.txt

 ** Description changed:

   I have an odd problem here with my Ubuntu installation.  I have logged
   on the Forum, but getting no joy and noticed in the terminal halt
   --help a request to contact yourselves for bugs.

   I can not shut down my PC. I have tried the normal shutdown and restart
   keys. I have tried using a terminal and typing

   sudo shutdown now -h

   or

   sudo shutdown now -r

   (for reboot), plus halt, poweroff and reboot, but none work. It
   starts to shut down. Get a load of text on the screen saying it is
   shutting down and then it stops. I have to press the hard reset button
   on the front of the PC and then turn it off at the back before it
   reboots.

   Any ideas, please?
   Any cmd outputs required, please advise.

   It is fully up to date on software updates and running 14.10
 - ---
 + ---
   ApportVersion: 2.14.1-0ubuntu3.5
   Architecture: amd64
   CurrentDesktop: XFCE
   DistroRelease: Ubuntu 14.04
   HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
   IwConfig:
 -  eth0  no wireless 

[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-26 Thread Christopher M. Penalver
Jonathan Harrison, could you please provide the output of the following 
terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.

   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions

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Re: [Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-26 Thread Jonners59
Christopher
cmd output as requested

~$ sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date
[sudo] password for mediaserver:
4901
05/14/2014
~$

FYI, latest version

Merry Christmas
Jonners

On 26 December 2014 at 08:48, Christopher M. Penalver 
christopher.m.penal...@gmail.com wrote:

 Jonathan Harrison, could you please provide the output of the following
 terminal command:
 sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

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 You received this bug notification because you are subscribed to the bug
 report.
 https://bugs.launchpad.net/bugs/1400632

 Title:
   Can not Shut Down

 Status in linux package in Ubuntu:
   Incomplete

 Bug description:
   I have an odd problem here with my Ubuntu installation.  I have logged
   on the Forum, but getting no joy and noticed in the terminal halt
   --help a request to contact yourselves for bugs.

   I can not shut down my PC. I have tried the normal shutdown and
   restart keys. I have tried using a terminal and typing

   sudo shutdown now -h

   or

   sudo shutdown now -r

   (for reboot), plus halt, poweroff and reboot, but none work. It
   starts to shut down. Get a load of text on the screen saying it is
   shutting down and then it stops. I have to press the hard reset
   button on the front of the PC and then turn it off at the back before
   it reboots.

   Any ideas, please?
   Any cmd outputs required, please advise.

   It is fully up to date on software updates and running 14.10
   ---
   ApportVersion: 2.14.1-0ubuntu3.5
   Architecture: amd64
   CurrentDesktop: XFCE
   DistroRelease: Ubuntu 14.04
   HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
   IwConfig:
eth0  no wireless extensions.

lono wireless extensions.
   MachineType: System manufacturer System Product Name
   NonfreeKernelModules: nvidia
   Package: linux (not installed)
   ProcFB:

   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic
 root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic
 acpi=force acpi=off
   ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
   RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic  N/A
linux-firmware 1.127.10
   RfKill:
0: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
   StagingDrivers: zram
   Tags:  trusty staging
   Uname: Linux 3.13.0-32-generic x86_64
   UpgradeStatus: No upgrade log present (probably fresh install)
   UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev
 sambashare sudo
   _MarkForUpload: True
   dmi.bios.date: 12/30/2013
   dmi.bios.vendor: American Megatrends Inc.
   dmi.bios.version: 4804
   dmi.board.asset.tag: To be filled by O.E.M.
   dmi.board.name: RAMPAGE IV EXTREME
   dmi.board.vendor: ASUSTeK COMPUTER INC.
   dmi.board.version: Rev 1.xx
   dmi.chassis.asset.tag: Asset-1234567890
   dmi.chassis.type: 3
   dmi.chassis.vendor: Chassis Manufacture
   dmi.chassis.version: Chassis Version
   dmi.modalias:
 dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
   dmi.product.name: System Product Name
   dmi.product.version: System Version
   dmi.sys.vendor: System manufacturer

 To manage notifications about this bug go to:
 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions



-- 
Kind regards

Jonners

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.

   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not 

[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-26 Thread Christopher M. Penalver
** Tags removed: bios-outdated-4901
** Tags added: latest-bios-4901

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.

   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions

-- 
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Post to : kernel-packages@lists.launchpad.net
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More help   : https://help.launchpad.net/ListHelp


[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-26 Thread Christopher M. Penalver
Jonners59, happy holidays. Could you please test the latest upstream
kernel available from the very top line at the top of the page (the
release names are irrelevant for testing, and please do not test the
daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ?
It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into 
the OS) please make a comment in your report about this, and continue to test 
the next most recent kernel version until you can test to the issue. Once 
you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this bug is fixed in the mainline kernel, please 
add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly 
shown as:
kernel-fixed-upstream-3.19-rc1

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.

   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp


[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-26 Thread Jonners59
Sorry, Christopher
I don't know what I am supposed to be looking at or how to install.  Happy to 
do whatever, but will need more step by step help :(
Jonners

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.

   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions

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Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp


Re: [Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-14 Thread Jonners59
Christopher
I tried the new BIOS 6 months ago and would not install.  It said if it
does not do not push it as it will break the PC.  I took a look at the link
you sent, it was not of any use for this BIOS.  I will take a look at the
manufacturers website again and see if there have been any changes since
the last time I tried.

The Reboot works fine now, just the shutdown does not work.

Regards

Jonners59

On 13 December 2014 at 20:14, Christopher M. Penalver 
christopher.m.penal...@gmail.com wrote:

 Jonners59, as per
 http://www.asus.com/us/Motherboards/RAMPAGE_IV_EXTREME/HelpDesk_Download/
 an update to your BIOS is available (4901). If you update to this following
 https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If
 it doesn't, could you please both specify what happened, and provide the
 output of the following terminal command:
 sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

 For more on BIOS updates and linux, please see
 https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
 .

 Please note your current BIOS is already in the Bug Description, so
 posting this on the old BIOS would not be helpful. As well, you don't
 have to create a new bug report.

 Once the BIOS is updated, then please mark this report Status Confirmed.

 Thank you for your understanding.

 ** Tags added: bios-outdated-4901

 ** Attachment removed: AlsaInfo.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280210/+files/AlsaInfo.txt

 ** Attachment removed: AudioDevicesInUse.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280211/+files/AudioDevicesInUse.txt

 ** Attachment removed: BootDmesg.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280212/+files/BootDmesg.txt

 ** Attachment removed: CRDA.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280213/+files/CRDA.txt

 ** Attachment removed: CurrentDmesg.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280214/+files/CurrentDmesg.txt

 ** Attachment removed: Lspci.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280215/+files/Lspci.txt

 ** Attachment removed: Lsusb.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280216/+files/Lsusb.txt

 ** Attachment removed: ProcCpuinfo.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280217/+files/ProcCpuinfo.txt

 ** Attachment removed: ProcEnviron.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280218/+files/ProcEnviron.txt

 ** Attachment removed: ProcInterrupts.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280219/+files/ProcInterrupts.txt

 ** Attachment removed: ProcModules.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280220/+files/ProcModules.txt

 ** Attachment removed: PulseList.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280221/+files/PulseList.txt

 ** Attachment removed: UdevDb.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280222/+files/UdevDb.txt

 ** Attachment removed: UdevLog.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280223/+files/UdevLog.txt

 ** Attachment removed: WifiSyslog.txt

 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280224/+files/WifiSyslog.txt

 ** Description changed:

   I have an odd problem here with my Ubuntu installation.  I have logged
   on the Forum, but getting no joy and noticed in the terminal halt
   --help a request to contact yourselves for bugs.

   I can not shut down my PC. I have tried the normal shutdown and restart
   keys. I have tried using a terminal and typing

   sudo shutdown now -h

   or

   sudo shutdown now -r

   (for reboot), plus halt, poweroff and reboot, but none work. It
   starts to shut down. Get a load of text on the screen saying it is
   shutting down and then it stops. I have to press the hard reset button
   on the front of the PC and then turn it off at the back before it
   reboots.

   Any ideas, please?
   Any cmd outputs required, please advise.

   It is fully up to date on software updates and running 14.10
 - ---
 + ---
   ApportVersion: 2.14.1-0ubuntu3.5
   Architecture: amd64
   CurrentDesktop: XFCE
   DistroRelease: Ubuntu 14.04
   HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
   IwConfig:
 -  eth0  no wireless extensions.
 -
 -  lono wireless extensions.
 +  eth0  no wireless extensions.
 +
 +  lono wireless extensions.
   MachineType: System manufacturer System Product Name
   NonfreeKernelModules: nvidia
   Package: linux (not installed)
   ProcFB:
 -
 +
   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic
 root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro 

Re: [Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-14 Thread Jonners59
Joseph
Tried this as far as my knowledge goes.  I downloaded
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14.4-utopic/
and tried to install but it failed to do so

On 9 December 2014 at 19:07, Joseph Salisbury 
joseph.salisb...@canonical.com wrote:

 Would it be possible for you to test the latest upstream kernel? Refer
 to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
 v3.18 kernel[0].

 If this bug is fixed in the mainline kernel, please add the following
 tag 'kernel-fixed-upstream'.

 If the mainline kernel does not fix this bug, please add the tag:
 'kernel-bug-exists-upstream'.

 If you are unable to test the mainline kernel, for example it will not
 boot, please add the tag: 'kernel-unable-to-test-upstream'.
 Once testing of the upstream kernel is complete, please mark this bug as
 Confirmed.


 Thanks in advance.

 [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-vivid/

 ** Changed in: linux (Ubuntu)
Importance: Undecided = Medium

 --
 You received this bug notification because you are subscribed to the bug
 report.
 https://bugs.launchpad.net/bugs/1400632

 Title:
   Can not Shut Down

 Status in linux package in Ubuntu:
   Incomplete

 Bug description:
   I have an odd problem here with my Ubuntu installation.  I have logged
   on the Forum, but getting no joy and noticed in the terminal halt
   --help a request to contact yourselves for bugs.

   I can not shut down my PC. I have tried the normal shutdown and
   restart keys. I have tried using a terminal and typing

   sudo shutdown now -h

   or

   sudo shutdown now -r

   (for reboot), plus halt, poweroff and reboot, but none work. It
   starts to shut down. Get a load of text on the screen saying it is
   shutting down and then it stops. I have to press the hard reset
   button on the front of the PC and then turn it off at the back before
   it reboots.

   Any ideas, please?
   Any cmd outputs required, please advise.

   It is fully up to date on software updates and running 14.10

 To manage notifications about this bug go to:
 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions



-- 
Kind regards

Jonners

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.

   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  

[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-13 Thread Jonners59
apport information

** Tags added: apport-collected staging trusty

** Description changed:

  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.
  
  I can not shut down my PC. I have tried the normal shutdown and restart
  keys. I have tried using a terminal and typing
  
  sudo shutdown now -h
  
  or
  
  sudo shutdown now -r
  
  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset button
  on the front of the PC and then turn it off at the back before it
  reboots.
  
  Any ideas, please?
  Any cmd outputs required, please advise.
  
  It is fully up to date on software updates and running 14.10
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: amd64
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
+ IwConfig:
+  eth0  no wireless extensions.
+  
+  lono wireless extensions.
+ MachineType: System manufacturer System Product Name
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB:
+  
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
+ ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-32-generic N/A
+  linux-backports-modules-3.13.0-32-generic  N/A
+  linux-firmware 1.127.10
+ RfKill:
+  0: hci0: Bluetooth
+   Soft blocked: no
+   Hard blocked: no
+ StagingDrivers: zram
+ Tags:  trusty staging
+ Uname: Linux 3.13.0-32-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/30/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 4804
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: RAMPAGE IV EXTREME
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.name: System Product Name
+ dmi.product.version: System Version
+ dmi.sys.vendor: System manufacturer

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1400632/+attachment/4280195/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  

[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-13 Thread Jonners59
Terminal states:
mediaserver@mediaserver:~$ apport-collect 1400632
dpkg-query: no packages found matching linux

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:

[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-13 Thread Jonners59
Have completed Brad's request foirst.  AM about to shut down.  Will get
back later, if the kids allow me on the machine.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware 1.127.10
  RfKill:
   0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4804
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: RAMPAGE IV EXTREME
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:

[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-13 Thread Christopher M. Penalver
Jonners59, as per 
http://www.asus.com/us/Motherboards/RAMPAGE_IV_EXTREME/HelpDesk_Download/ an 
update to your BIOS is available (4901). If you update to this following 
https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it 
doesn't, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-4901

** Attachment removed: AlsaInfo.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280210/+files/AlsaInfo.txt

** Attachment removed: AudioDevicesInUse.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280211/+files/AudioDevicesInUse.txt

** Attachment removed: BootDmesg.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280212/+files/BootDmesg.txt

** Attachment removed: CRDA.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280213/+files/CRDA.txt

** Attachment removed: CurrentDmesg.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280214/+files/CurrentDmesg.txt

** Attachment removed: Lspci.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280215/+files/Lspci.txt

** Attachment removed: Lsusb.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280216/+files/Lsusb.txt

** Attachment removed: ProcCpuinfo.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280217/+files/ProcCpuinfo.txt

** Attachment removed: ProcEnviron.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280218/+files/ProcEnviron.txt

** Attachment removed: ProcInterrupts.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280219/+files/ProcInterrupts.txt

** Attachment removed: ProcModules.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280220/+files/ProcModules.txt

** Attachment removed: PulseList.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280221/+files/PulseList.txt

** Attachment removed: UdevDb.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280222/+files/UdevDb.txt

** Attachment removed: UdevLog.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280223/+files/UdevLog.txt

** Attachment removed: WifiSyslog.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280224/+files/WifiSyslog.txt

** Description changed:

  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.
  
  I can not shut down my PC. I have tried the normal shutdown and restart
  keys. I have tried using a terminal and typing
  
  sudo shutdown now -h
  
  or
  
  sudo shutdown now -r
  
  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset button
  on the front of the PC and then turn it off at the back before it
  reboots.
  
  Any ideas, please?
  Any cmd outputs required, please advise.
  
  It is fully up to date on software updates and running 14.10
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f
  IwConfig:
-  eth0  no wireless extensions.
-  
-  lono wireless extensions.
+  eth0  no wireless extensions.
+ 
+  lono wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic 
acpi=force acpi=off
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-32-generic N/A
-  linux-backports-modules-3.13.0-32-generic  N/A
-  linux-firmware 1.127.10
+  linux-restricted-modules-3.13.0-32-generic N/A
+  linux-backports-modules-3.13.0-32-generic  N/A
+  linux-firmware 1.127.10
  RfKill:
-  0: hci0: Bluetooth
-   Soft blocked: no
-   Hard blocked: no
+  

[Kernel-packages] [Bug 1400632] Re: Can not Shut Down

2014-12-09 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as 
Confirmed.


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-vivid/

** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

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https://bugs.launchpad.net/bugs/1400632

Title:
  Can not Shut Down

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an odd problem here with my Ubuntu installation.  I have logged
  on the Forum, but getting no joy and noticed in the terminal halt
  --help a request to contact yourselves for bugs.

  I can not shut down my PC. I have tried the normal shutdown and
  restart keys. I have tried using a terminal and typing

  sudo shutdown now -h

  or

  sudo shutdown now -r

  (for reboot), plus halt, poweroff and reboot, but none work. It
  starts to shut down. Get a load of text on the screen saying it is
  shutting down and then it stops. I have to press the hard reset
  button on the front of the PC and then turn it off at the back before
  it reboots.

  Any ideas, please?
  Any cmd outputs required, please advise.

  It is fully up to date on software updates and running 14.10

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