[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
** Description changed: I have observed that - - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - - From GUI: supend, pressed space bar, resumes (lock screen) + - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) + - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ + + WORKAROUND: Use hibernate. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: cibersheep 3526 F pulseaudio - /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: cibersheep 3526 F pulseaudio + /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: - Socket 0: -no product info available + Socket 0: + no product info available PccardctlStatus: - Socket 0: -no card + Socket 0: + no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.13.0-45-lowlatency N/A - linux-backports-modules-3.13.0-45-lowlatency N/A - linux-firmware1.127.11 + linux-restricted-modules-3.13.0-45-lowlatency N/A + linux-backports-modules-3.13.0-45-lowlatency N/A + linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Triaged Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ WORKAROUND: Use hibernate. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
Hi, Christopher. I didn't test hibernate (I didn't think of it). I have test now with my actual kernel and with the two mainline kernels. Here are the results of pm-hibernate: Current 3.13.0-46-lowlatency: - it works perfectly. No strange behaviour observed. So it can be used as a Workaround. Mainline v3.19-vivid and Mainline v4.0-rc2: observed same behaviour: - When hibernates, screen goes black, screen goes on, harddisc work, screen goes black but power light shines on orange (normal colour is green) and flashes (exactly the same as if it would be suspended). - Pressing space bar or Power button gets no reactoin - Hold down Power button to switch off. Power on. Booting again restores back hibernated state normally (no crash message). - Halt and Shut down from menu works normal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Triaged Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
Hello again, Christopher. This is the result of the reverse bisect: 44d84d7272e5848878a96029b8a8b6e86854f146 is the first bad commit I attach the bisect log ** Attachment added: Reverse bisect log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+attachment/4340687/+files/extensa5620z-reverse-bisect.log ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Confirmed Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
Joan CiberSheep, as a potential WORKAROUND, does hibernate work? ** Tags removed: needs-reverse-bisect ** Tags added: reverse-bisect-done ** Tags added: cherry-pick ** Changed in: linux (Ubuntu) Status: Confirmed = Triaged -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Triaged Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
Ok. I see this step is going to take me a bit of reading first. I'll do it as soon as I have a moment. Thank you so much. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Incomplete Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
Joan CiberSheep, the next step is to fully reverse commit bisect from kernel 3.19 to 4.0-rc2 in order to identify the last bad commit, followed immediately by the first good one. Once this commit has been identified, then it may be reviewed as a candidate for backporting into your release. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ? Please note, finding adjacent kernel versions is not fully commit bisecting. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Tags added: kernel-fixed-upstream-4.0-rc2 needs-reverse-bisect ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Incomplete Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
Thank you for your comment, Christopher. I confirm that I have had updated the BIOS before the behaviour of this report was observed therefore I change the status to confirmed as suggested. Thanks you. PS: the result of sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date is, V1.35 07/03/2008 ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed ** Tags removed: bios-outdated-1.35 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Confirmed Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
These are the results: - kernel 4.0-rc1 doesn't boot - kernel 4.0-rc2 I have tried all the possibilities I could think of to suspend and resume. It works just great (good job). Yes! ** Tags removed: kernel-bug-exists-upstream ** Tags added: kernel-fixed-upstream ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Confirmed Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
Joan CiberSheep, could you please test for this with the latest mainline kernel 4.0-rc1 and advise to the results? ** Tags added: latest-bios-1.35 ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Incomplete Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
Joan CiberSheep, as per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.35). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed. Thank you for your understanding. ** Tags added: bios-outdated-1.35 ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Incomplete Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
I have installed kernel 3.19 as requested. Testing pm-suspend and GUI suspend gives a similar result but I couldn't see a pattern: sometimes reboots at first atempt to awake, sometimes resumes fine a couple of times. ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Confirmed Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1420839] Re: [Acer Extensa 5620Z] Supend/Resume fail (reboots)
What I have observed is that at boot comes up a message: ACPI PCC probre failed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1420839 Title: [Acer Extensa 5620Z] Supend/Resume fail (reboots) Status in linux package in Ubuntu: Confirmed Bug description: I have observed that - From terminal: pm-suspend, pressed space bar, resumes (no lock screen) - From GUI: supend, pressed space bar, resumes (lock screen) Resumed several times. Open non maximed window From terminal or GUI: power button lights, screen stil black and computer reboots. Same result with live usb from http://cdimage.ubuntu.com/daily- live/current/ ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-45-lowlatency 3.13.0-45.74 ProcVersionSignature: Ubuntu 3.13.0-45.74-lowlatency 3.13.11-ckt13 Uname: Linux 3.13.0-45-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: cibersheep 3526 F pulseaudio /dev/snd/pcmC0D0p: cibersheep 3526 F...m pulseaudio CurrentDesktop: Unity Date: Wed Feb 11 15:49:44 2015 HibernationDevice: RESUME=UUID=bb3a9a00-984d-4934-9f85-bae95a4d7c40 InstallationDate: Installed on 2014-05-06 (281 days ago) InstallationMedia: Ubuntu-Studio 14.04 LTS Trusty Tahr - Release amd64 (20140416.3) MachineType: Acer Extensa 5620 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-lowlatency root=UUID=4cb2e1b9-df42-4558-9ae6-45e120748cb6 ro splash quiet vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-lowlatency N/A linux-backports-modules-3.13.0-45-lowlatency N/A linux-firmware1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/03/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.35 dmi.board.name: Columbia dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A: dmi.product.name: Extensa 5620 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1420839/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
