[Kernel-packages] [Bug 1563491] Re: usb storage devices are no longer recognised by the kernel
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1563491 Title: usb storage devices are no longer recognised by the kernel Status in linux package in Ubuntu: Expired Bug description: 1. Normal boot up (either from the internal HDD or from the usb stick Kubuntu Live Session) 2. Mount the usb stick and then unmount (get the "Safely remove" message, but do NOT remove the stick from the usb) 3. Restart the laptop (let it boot-up using the internal HDD) Expected: next session should recognize USB devices (even if it won't "see" the device I left in the USB, it should at least detect its removal or other new devices) Actual: rebooting with the USB device still plugged in (after the "safely remove" message) somehow disables all the USB ports of the laptop; no matter if I remove the device afterwards, the USB ports activity no longer gets detected until another reboot. --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: zmb 2352 F pulseaudio /dev/snd/controlC0: zmb 2352 F pulseaudio DistroRelease: Ubuntu 14.04 MachineType: Acer Extensa 2510 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-83-generic root=UUID=49bf7b42-01d5-4ba6-9049-c495c5a6e20e ro rootflags=subvol=@ quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-83.127-generic 3.13.11-ckt35 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.13.0-83-generic N/A linux-backports-modules-3.13.0-83-generic N/A linux-firmware 1.127.20 Tags: trusty Uname: Linux 3.13.0-83-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 12/18/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.26 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: BA50_HB dmi.board.vendor: Acer dmi.board.version: V1.26 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.26:bd12/18/2014:svnAcer:pnExtensa2510:pvrV1.26:rvnAcer:rnBA50_HB:rvrV1.26:cvnAcer:ct10:cvrChassisVersion: dmi.product.name: Extensa 2510 dmi.product.version: V1.26 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1563491/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1563491] Re: usb storage devices are no longer recognised by the kernel
Andrei Dobrea, as per http://www.acer.com/ac/en/US/content/drivers an update to your computer's buggy, insecure, and outdated BIOS is available (1.32). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Description changed: 1. Normal boot up (either from the internal HDD or from the usb stick Kubuntu Live Session) 2. Mount the usb stick and then unmount (get the "Safely remove" message, but do NOT remove the stick from the usb) 3. Restart the laptop (let it boot-up using the internal HDD) Expected: next session should recognize USB devices (even if it won't "see" the device I left in the USB, it should at least detect its removal or other new devices) Actual: rebooting with the USB device still plugged in (after the "safely remove" message) somehow disables all the USB ports of the laptop; no matter if I remove the device afterwards, the USB ports activity no longer gets detected until another reboot. + + --- + ApportVersion: 2.14.1-0ubuntu3.19 + Architecture: amd64 + AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: zmb 2352 F pulseaudio /dev/snd/controlC0: zmb 2352 F pulseaudio + DistroRelease: Ubuntu 14.04 + MachineType: Acer Extensa 2510 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-83-generic root=UUID=49bf7b42-01d5-4ba6-9049-c495c5a6e20e ro rootflags=subvol=@ quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.13.0-83.127-generic 3.13.11-ckt35 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: linux-restricted-modules-3.13.0-83-generic N/A linux-backports-modules-3.13.0-83-generic N/A linux-firmware 1.127.20 + Tags: trusty + Uname: Linux 3.13.0-83-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + _MarkForUpload: True + dmi.bios.date: 12/18/2014 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.26 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: BA50_HB + dmi.board.vendor: Acer + dmi.board.version: V1.26 + dmi.chassis.asset.tag: Chassis Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.26:bd12/18/2014:svnAcer:pnExtensa2510:pvrV1.26:rvnAcer:rnBA50_HB:rvrV1.26:cvnAcer:ct10:cvrChassisVersion: + dmi.product.name: Extensa 2510 + dmi.product.version: V1.26 + dmi.sys.vendor: Acer ** Tags removed: dist-upgrade ** Tags added: bios-outdated-1.32 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1563491 Title: usb storage devices are no longer recognised by the kernel Status in linux package in Ubuntu: Incomplete Bug description: 1. Normal boot up (either from the internal HDD or from the usb stick Kubuntu Live Session) 2. Mount the usb stick and then unmount (get the "Safely remove" message, but do NOT remove the stick from the usb) 3. Restart the laptop (let it boot-up using the internal HDD) Expected: next session should recognize USB devices (even if it won't "see" the device I left in the USB, it should at least detect its removal or other new devices) Actual: rebooting with the USB device still plugged in (after the "safely remove" message) somehow disables all the USB ports of the laptop; no matter if I remove the device afterwards, the USB ports activity no longer gets detected until another reboot. --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: zmb 2352 F pulseaudio /dev/snd/controlC0: zmb 2352 F pulseaudio DistroRelease: Ubuntu 14.04 MachineType: Acer Extensa 2510 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-83-generic root=UUID=49bf7b42-01d5-4ba6-9049-c495c5a6e20e ro rootflags=subvol=@ quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-83.127-generic
[Kernel-packages] [Bug 1563491] Re: usb storage devices are no longer recognised by the kernel
** Description changed:
- My laptop no longer recognises the usb storage devices; I tested with 3
- different devices (usb sticks, external HDD), on all 3 usb ports of the
- laptop (I think one of them is usb 3.0, the others 2.0).
+ 1. Normal boot up (either from the internal HDD or from the usb stick Kubuntu
Live Session)
+ 2. Mount the usb stick and then unmount (get the "Safely remove" message, but
do NOT remove the stick from the usb)
+ 3. Restart the laptop (let it boot-up using the internal HDD)
- I am sure it is not a hardware problem, as the BIOS can read the devices
- and I can boot from the usb stick.
+ Expected: next session should recognize USB devices (even if it won't
+ "see" the device I left in the USB, it should at least detect its
+ removal or other new devices)
- I read on a forum that the usb_storage kernel module may be required and
- so I loaded it manually (and I added it in /etc/modules), but it did not
- help.
-
- The /var/log/{syslog,dmesg,udev} files did not show any new lines when I
- inserted the flash pen into the usb port.
-
- The only package that I have installed that it could interfere with the
kernel abilities to detect the usb devices is virtualbox:
- root@zmb-laptop:~# apt-cache policy virtualbox
- virtualbox:
- Installed: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
- Candidate: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
- Version table:
- *** 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1 0
- 500 http://ro.archive.ubuntu.com/ubuntu/ trusty-updates/multiverse
amd64 Packages
- 500 http://security.ubuntu.com/ubuntu/ trusty-security/multiverse
amd64 Packages
- 100 /var/lib/dpkg/status
- 4.3.10-dfsg-1 0
- 500 http://ro.archive.ubuntu.com/ubuntu/ trusty/multiverse amd64
Packages
-
- This may not help much, but I have the same Kubuntu 14.04 distribution
- installed on my office workstation (an intel i7 lenovo desktop unit) and
- it is successfully detecting and mounting the usb stick (it has the same
- 3.13.0-83-generic kernel version).
-
-The output of various commands that may help:
-
- root@zmb-laptop:~# lsb_release -rd
- Description:Ubuntu 14.04.4 LTS
- Release:14.04
-
-
- root@zmb-laptop:~# lsmod
- Module Size Used by
- ctr13049 2
- ccm17773 2
- pci_stub 12622 1
- vboxpci23194 0
- vboxnetadp 25670 0
- vboxnetflt 27830 0
- vboxdrv 414452 3 vboxnetadp,vboxnetflt,vboxpci
- bnep 19624 2
- rfcomm 69160 0
- autofs438674 2
- nfsd 284385 2
- auth_rpcgss59338 1 nfsd
- nfs_acl12837 1 nfsd
- nfs 236726 0
- lockd 93941 2 nfs,nfsd
- binfmt_misc17468 1
- sunrpc289260 6 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
- fscache63988 1 nfs
- xt_hl 12521 6
- ip6t_rt13537 3
- nf_conntrack_ipv6 18894 7
- nf_defrag_ipv6 34768 1 nf_conntrack_ipv6
- ip6t_REJECT12939 3
- xt_limit 12711 1
- xt_tcpudp 12884 19
- xt_addrtype12635 4
- uvcvideo 80885 0
- nf_conntrack_ipv4 15012 7
- videobuf2_vmalloc 13216 1 uvcvideo
- videobuf2_memops 13362 1 videobuf2_vmalloc
- nf_defrag_ipv4 12758 1 nf_conntrack_ipv4
- intel_rapl 18773 0
- xt_conntrack 12760 14
- arc4 12608 2
- x86_pkg_temp_thermal14205 0
- ath9k 164164 0
- ipt_REJECT 12541 3
- intel_powerclamp 14705 0
- ip6table_filter12815 1
- ip6_tables 27025 1 ip6table_filter
- nf_conntrack_netbios_ns12665 0
- nf_conntrack_broadcast12589 1 nf_conntrack_netbios_ns
- ath9k_common 13551 1 ath9k
- coretemp 13435 0
- nf_nat_ftp 12770 0
- videobuf2_core 40664 1 uvcvideo
- nf_nat 21841 1 nf_nat_ftp
- acer_wmi 32522 0
- ath9k_hw 453856 2 ath9k_common,ath9k
- sparse_keymap 13948 1 acer_wmi
- kvm_intel 143187 0
- parport_pc 32701 0
- kvm 455843 1 kvm_intel
- nf_conntrack_ftp 18638 1 nf_nat_ftp
- ppdev 17671 0
- lp 17759 0
- snd_hda_codec_hdmi 46368 1
- snd_hda_codec_realtek65904 1
- nf_conntrack 97202 8
[Kernel-packages] [Bug 1563491] Re: usb storage devices are no longer recognised by the kernel
Hello.
Please apologise the "noise" information above...
I have managed to reproduce it again, but now at least I have the root cause.
It goes like this:
1. Normal boot up (either from the internal HDD or from the usb stick Kubuntu
Live Session)
2. Mount the usb stick and then unmount (get the "Safely remove" message, but
do NOT remove the stick from the usb)
3. Restart the laptop (let it boot-up using the internal HDD)
Expected: next session should recognize USB devices (even if it won't
"see" the device I left in the USB, it should at least detect its
removal or other new devices)
Actual: rebooting with the USB device still plugged in (after the
"safely remove" message) somehow disables all the USB ports of the
laptop; no matter if I remove the device afterwards, the USB ports
activity no longer gets detected until another reboot.
So it has nothing to do with updates, please ignore my babbling on the matter.
If you cannot reproduce this issue or you need more information on my part,
please let me know.
Regards,
Andrei.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1563491
Title:
usb storage devices are no longer recognised by the kernel
Status in linux package in Ubuntu:
Confirmed
Bug description:
My laptop no longer recognises the usb storage devices; I tested with
3 different devices (usb sticks, external HDD), on all 3 usb ports of
the laptop (I think one of them is usb 3.0, the others 2.0).
I am sure it is not a hardware problem, as the BIOS can read the
devices and I can boot from the usb stick.
I read on a forum that the usb_storage kernel module may be required
and so I loaded it manually (and I added it in /etc/modules), but it
did not help.
The /var/log/{syslog,dmesg,udev} files did not show any new lines when
I inserted the flash pen into the usb port.
The only package that I have installed that it could interfere with the
kernel abilities to detect the usb devices is virtualbox:
root@zmb-laptop:~# apt-cache policy virtualbox
virtualbox:
Installed: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Candidate: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Version table:
*** 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty-updates/multiverse
amd64 Packages
500 http://security.ubuntu.com/ubuntu/ trusty-security/multiverse
amd64 Packages
100 /var/lib/dpkg/status
4.3.10-dfsg-1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty/multiverse amd64
Packages
This may not help much, but I have the same Kubuntu 14.04 distribution
installed on my office workstation (an intel i7 lenovo desktop unit)
and it is successfully detecting and mounting the usb stick (it has
the same 3.13.0-83-generic kernel version).
The output of various commands that may help:
root@zmb-laptop:~# lsb_release -rd
Description:Ubuntu 14.04.4 LTS
Release:14.04
root@zmb-laptop:~# lsmod
Module Size Used by
ctr13049 2
ccm17773 2
pci_stub 12622 1
vboxpci23194 0
vboxnetadp 25670 0
vboxnetflt 27830 0
vboxdrv 414452 3 vboxnetadp,vboxnetflt,vboxpci
bnep 19624 2
rfcomm 69160 0
autofs438674 2
nfsd 284385 2
auth_rpcgss59338 1 nfsd
nfs_acl12837 1 nfsd
nfs 236726 0
lockd 93941 2 nfs,nfsd
binfmt_misc17468 1
sunrpc289260 6 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
fscache63988 1 nfs
xt_hl 12521 6
ip6t_rt13537 3
nf_conntrack_ipv6 18894 7
nf_defrag_ipv6 34768 1 nf_conntrack_ipv6
ip6t_REJECT12939 3
xt_limit 12711 1
xt_tcpudp 12884 19
xt_addrtype12635 4
uvcvideo 80885 0
nf_conntrack_ipv4 15012 7
videobuf2_vmalloc 13216 1 uvcvideo
videobuf2_memops 13362 1 videobuf2_vmalloc
nf_defrag_ipv4 12758 1 nf_conntrack_ipv4
intel_rapl 18773 0
xt_conntrack 12760 14
arc4 12608 2
x86_pkg_temp_thermal14205 0
ath9k 164164 0
ipt_REJECT 12541 3
intel_powerclamp 14705 0
[Kernel-packages] [Bug 1563491] Re: usb storage devices are no longer recognised by the kernel
I am not sure what state to choose now (invalid?).
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1563491
Title:
usb storage devices are no longer recognised by the kernel
Status in linux package in Ubuntu:
Confirmed
Bug description:
My laptop no longer recognises the usb storage devices; I tested with
3 different devices (usb sticks, external HDD), on all 3 usb ports of
the laptop (I think one of them is usb 3.0, the others 2.0).
I am sure it is not a hardware problem, as the BIOS can read the
devices and I can boot from the usb stick.
I read on a forum that the usb_storage kernel module may be required
and so I loaded it manually (and I added it in /etc/modules), but it
did not help.
The /var/log/{syslog,dmesg,udev} files did not show any new lines when
I inserted the flash pen into the usb port.
The only package that I have installed that it could interfere with the
kernel abilities to detect the usb devices is virtualbox:
root@zmb-laptop:~# apt-cache policy virtualbox
virtualbox:
Installed: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Candidate: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Version table:
*** 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty-updates/multiverse
amd64 Packages
500 http://security.ubuntu.com/ubuntu/ trusty-security/multiverse
amd64 Packages
100 /var/lib/dpkg/status
4.3.10-dfsg-1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty/multiverse amd64
Packages
This may not help much, but I have the same Kubuntu 14.04 distribution
installed on my office workstation (an intel i7 lenovo desktop unit)
and it is successfully detecting and mounting the usb stick (it has
the same 3.13.0-83-generic kernel version).
The output of various commands that may help:
root@zmb-laptop:~# lsb_release -rd
Description:Ubuntu 14.04.4 LTS
Release:14.04
root@zmb-laptop:~# lsmod
Module Size Used by
ctr13049 2
ccm17773 2
pci_stub 12622 1
vboxpci23194 0
vboxnetadp 25670 0
vboxnetflt 27830 0
vboxdrv 414452 3 vboxnetadp,vboxnetflt,vboxpci
bnep 19624 2
rfcomm 69160 0
autofs438674 2
nfsd 284385 2
auth_rpcgss59338 1 nfsd
nfs_acl12837 1 nfsd
nfs 236726 0
lockd 93941 2 nfs,nfsd
binfmt_misc17468 1
sunrpc289260 6 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
fscache63988 1 nfs
xt_hl 12521 6
ip6t_rt13537 3
nf_conntrack_ipv6 18894 7
nf_defrag_ipv6 34768 1 nf_conntrack_ipv6
ip6t_REJECT12939 3
xt_limit 12711 1
xt_tcpudp 12884 19
xt_addrtype12635 4
uvcvideo 80885 0
nf_conntrack_ipv4 15012 7
videobuf2_vmalloc 13216 1 uvcvideo
videobuf2_memops 13362 1 videobuf2_vmalloc
nf_defrag_ipv4 12758 1 nf_conntrack_ipv4
intel_rapl 18773 0
xt_conntrack 12760 14
arc4 12608 2
x86_pkg_temp_thermal14205 0
ath9k 164164 0
ipt_REJECT 12541 3
intel_powerclamp 14705 0
ip6table_filter12815 1
ip6_tables 27025 1 ip6table_filter
nf_conntrack_netbios_ns12665 0
nf_conntrack_broadcast12589 1 nf_conntrack_netbios_ns
ath9k_common 13551 1 ath9k
coretemp 13435 0
nf_nat_ftp 12770 0
videobuf2_core 40664 1 uvcvideo
nf_nat 21841 1 nf_nat_ftp
acer_wmi 32522 0
ath9k_hw 453856 2 ath9k_common,ath9k
sparse_keymap 13948 1 acer_wmi
kvm_intel 143187 0
parport_pc 32701 0
kvm 455843 1 kvm_intel
nf_conntrack_ftp 18638 1 nf_nat_ftp
ppdev 17671 0
lp 17759 0
snd_hda_codec_hdmi 46368 1
snd_hda_codec_realtek65904 1
nf_conntrack 97202 8
[Kernel-packages] [Bug 1563491] Re: usb storage devices are no longer recognised by the kernel
I am happy to report that I now no longer reproduce the problem; it may be that
the RO update server is faulty though.
---
I had to install some dependencies for running apport-collect and, in
the process I switched from Romania updates server to the Main updates
server (the Romanian one gave me some errors). After that I received
some new updates (which the RO did not seem to have) and I rebooted. It
is now working fine.
I then had to install PyQt4, but pip3 always reported that it cannot
find a source, so I ended up removing apport-kde (and it resorted to
apport-cli I guess, which worked).
@Joseph
I am sure I was able to access the external HDD on this Ubuntu OS in the past,
but I cannot pinpoint the exact moment in time, nor the kernel version; since
changing the apt sources/update server seems to have fixed the problem, it
doesn't matter any more.
If you need anything on my part, please don't hesitate to ask, but I
think that this can be closed (maybe try to investigate more regarding
the mirror servers in RO ?).
Thank you, guys, for the your time.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1563491
Title:
usb storage devices are no longer recognised by the kernel
Status in linux package in Ubuntu:
Confirmed
Bug description:
My laptop no longer recognises the usb storage devices; I tested with
3 different devices (usb sticks, external HDD), on all 3 usb ports of
the laptop (I think one of them is usb 3.0, the others 2.0).
I am sure it is not a hardware problem, as the BIOS can read the
devices and I can boot from the usb stick.
I read on a forum that the usb_storage kernel module may be required
and so I loaded it manually (and I added it in /etc/modules), but it
did not help.
The /var/log/{syslog,dmesg,udev} files did not show any new lines when
I inserted the flash pen into the usb port.
The only package that I have installed that it could interfere with the
kernel abilities to detect the usb devices is virtualbox:
root@zmb-laptop:~# apt-cache policy virtualbox
virtualbox:
Installed: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Candidate: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Version table:
*** 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty-updates/multiverse
amd64 Packages
500 http://security.ubuntu.com/ubuntu/ trusty-security/multiverse
amd64 Packages
100 /var/lib/dpkg/status
4.3.10-dfsg-1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty/multiverse amd64
Packages
This may not help much, but I have the same Kubuntu 14.04 distribution
installed on my office workstation (an intel i7 lenovo desktop unit)
and it is successfully detecting and mounting the usb stick (it has
the same 3.13.0-83-generic kernel version).
The output of various commands that may help:
root@zmb-laptop:~# lsb_release -rd
Description:Ubuntu 14.04.4 LTS
Release:14.04
root@zmb-laptop:~# lsmod
Module Size Used by
ctr13049 2
ccm17773 2
pci_stub 12622 1
vboxpci23194 0
vboxnetadp 25670 0
vboxnetflt 27830 0
vboxdrv 414452 3 vboxnetadp,vboxnetflt,vboxpci
bnep 19624 2
rfcomm 69160 0
autofs438674 2
nfsd 284385 2
auth_rpcgss59338 1 nfsd
nfs_acl12837 1 nfsd
nfs 236726 0
lockd 93941 2 nfs,nfsd
binfmt_misc17468 1
sunrpc289260 6 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
fscache63988 1 nfs
xt_hl 12521 6
ip6t_rt13537 3
nf_conntrack_ipv6 18894 7
nf_defrag_ipv6 34768 1 nf_conntrack_ipv6
ip6t_REJECT12939 3
xt_limit 12711 1
xt_tcpudp 12884 19
xt_addrtype12635 4
uvcvideo 80885 0
nf_conntrack_ipv4 15012 7
videobuf2_vmalloc 13216 1 uvcvideo
videobuf2_memops 13362 1 videobuf2_vmalloc
nf_defrag_ipv4 12758 1 nf_conntrack_ipv4
intel_rapl 18773 0
xt_conntrack 12760 14
arc4 12608 2
x86_pkg_temp_thermal14205 0
ath9k 164164 0
ipt_REJECT 12541 3
[Kernel-packages] [Bug 1563491] Re: usb storage devices are no longer recognised by the kernel
apport information
** Tags added: apport-collected
** Description changed:
My laptop no longer recognises the usb storage devices; I tested with 3
different devices (usb sticks, external HDD), on all 3 usb ports of the
laptop (I think one of them is usb 3.0, the others 2.0).
I am sure it is not a hardware problem, as the BIOS can read the devices
and I can boot from the usb stick.
I read on a forum that the usb_storage kernel module may be required and
so I loaded it manually (and I added it in /etc/modules), but it did not
help.
The /var/log/{syslog,dmesg,udev} files did not show any new lines when I
inserted the flash pen into the usb port.
The only package that I have installed that it could interfere with the
kernel abilities to detect the usb devices is virtualbox:
root@zmb-laptop:~# apt-cache policy virtualbox
virtualbox:
Installed: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Candidate: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Version table:
*** 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty-updates/multiverse
amd64 Packages
500 http://security.ubuntu.com/ubuntu/ trusty-security/multiverse
amd64 Packages
100 /var/lib/dpkg/status
4.3.10-dfsg-1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty/multiverse amd64
Packages
This may not help much, but I have the same Kubuntu 14.04 distribution
installed on my office workstation (an intel i7 lenovo desktop unit) and
it is successfully detecting and mounting the usb stick (it has the same
3.13.0-83-generic kernel version).
The output of various commands that may help:
root@zmb-laptop:~# lsb_release -rd
Description:Ubuntu 14.04.4 LTS
Release:14.04
root@zmb-laptop:~# lsmod
Module Size Used by
ctr13049 2
ccm17773 2
pci_stub 12622 1
vboxpci23194 0
vboxnetadp 25670 0
vboxnetflt 27830 0
vboxdrv 414452 3 vboxnetadp,vboxnetflt,vboxpci
bnep 19624 2
rfcomm 69160 0
autofs438674 2
nfsd 284385 2
auth_rpcgss59338 1 nfsd
nfs_acl12837 1 nfsd
nfs 236726 0
lockd 93941 2 nfs,nfsd
binfmt_misc17468 1
sunrpc289260 6 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
fscache63988 1 nfs
xt_hl 12521 6
ip6t_rt13537 3
nf_conntrack_ipv6 18894 7
nf_defrag_ipv6 34768 1 nf_conntrack_ipv6
ip6t_REJECT12939 3
xt_limit 12711 1
xt_tcpudp 12884 19
xt_addrtype12635 4
uvcvideo 80885 0
nf_conntrack_ipv4 15012 7
videobuf2_vmalloc 13216 1 uvcvideo
videobuf2_memops 13362 1 videobuf2_vmalloc
nf_defrag_ipv4 12758 1 nf_conntrack_ipv4
intel_rapl 18773 0
xt_conntrack 12760 14
arc4 12608 2
x86_pkg_temp_thermal14205 0
ath9k 164164 0
ipt_REJECT 12541 3
intel_powerclamp 14705 0
ip6table_filter12815 1
ip6_tables 27025 1 ip6table_filter
nf_conntrack_netbios_ns12665 0
nf_conntrack_broadcast12589 1 nf_conntrack_netbios_ns
ath9k_common 13551 1 ath9k
coretemp 13435 0
nf_nat_ftp 12770 0
videobuf2_core 40664 1 uvcvideo
nf_nat 21841 1 nf_nat_ftp
acer_wmi 32522 0
ath9k_hw 453856 2 ath9k_common,ath9k
sparse_keymap 13948 1 acer_wmi
kvm_intel 143187 0
parport_pc 32701 0
kvm 455843 1 kvm_intel
nf_conntrack_ftp 18638 1 nf_nat_ftp
ppdev 17671 0
lp 17759 0
snd_hda_codec_hdmi 46368 1
snd_hda_codec_realtek65904 1
nf_conntrack 97202 8
nf_nat_ftp,nf_conntrack_netbios_ns,nf_nat,xt_conntrack,nf_conntrack_broadcast,nf_conntrack_ftp,nf_conntrack_ipv4,nf_conntrack_ipv6
snd_hda_intel 56611 4
iptable_filter 12810 1
ath3k 17414 0
btusb 32412 0
ath28698 3 ath9k_common,ath9k,ath9k_hw
videodev 134688 2 uvcvideo,videobuf2_core
snd_hda_codec
[Kernel-packages] [Bug 1563491] Re: usb storage devices are no longer recognised by the kernel
Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.6 kernel[0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".
Thanks in advance.
[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc1-wily/
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1563491
Title:
usb storage devices are no longer recognised by the kernel
Status in linux package in Ubuntu:
New
Bug description:
My laptop no longer recognises the usb storage devices; I tested with
3 different devices (usb sticks, external HDD), on all 3 usb ports of
the laptop (I think one of them is usb 3.0, the others 2.0).
I am sure it is not a hardware problem, as the BIOS can read the
devices and I can boot from the usb stick.
I read on a forum that the usb_storage kernel module may be required
and so I loaded it manually (and I added it in /etc/modules), but it
did not help.
The /var/log/{syslog,dmesg,udev} files did not show any new lines when
I inserted the flash pen into the usb port.
The only package that I have installed that it could interfere with the
kernel abilities to detect the usb devices is virtualbox:
root@zmb-laptop:~# apt-cache policy virtualbox
virtualbox:
Installed: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Candidate: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Version table:
*** 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty-updates/multiverse
amd64 Packages
500 http://security.ubuntu.com/ubuntu/ trusty-security/multiverse
amd64 Packages
100 /var/lib/dpkg/status
4.3.10-dfsg-1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty/multiverse amd64
Packages
This may not help much, but I have the same Kubuntu 14.04 distribution
installed on my office workstation (an intel i7 lenovo desktop unit)
and it is successfully detecting and mounting the usb stick (it has
the same 3.13.0-83-generic kernel version).
The output of various commands that may help:
root@zmb-laptop:~# lsb_release -rd
Description:Ubuntu 14.04.4 LTS
Release:14.04
root@zmb-laptop:~# lsmod
Module Size Used by
ctr13049 2
ccm17773 2
pci_stub 12622 1
vboxpci23194 0
vboxnetadp 25670 0
vboxnetflt 27830 0
vboxdrv 414452 3 vboxnetadp,vboxnetflt,vboxpci
bnep 19624 2
rfcomm 69160 0
autofs438674 2
nfsd 284385 2
auth_rpcgss59338 1 nfsd
nfs_acl12837 1 nfsd
nfs 236726 0
lockd 93941 2 nfs,nfsd
binfmt_misc17468 1
sunrpc289260 6 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
fscache63988 1 nfs
xt_hl 12521 6
ip6t_rt13537 3
nf_conntrack_ipv6 18894 7
nf_defrag_ipv6 34768 1 nf_conntrack_ipv6
ip6t_REJECT12939 3
xt_limit 12711 1
xt_tcpudp 12884 19
xt_addrtype12635 4
uvcvideo 80885 0
nf_conntrack_ipv4 15012 7
videobuf2_vmalloc 13216 1 uvcvideo
videobuf2_memops 13362 1 videobuf2_vmalloc
nf_defrag_ipv4 12758 1 nf_conntrack_ipv4
intel_rapl 18773 0
xt_conntrack 12760 14
arc4 12608 2
x86_pkg_temp_thermal14205 0
ath9k 164164 0
ipt_REJECT 12541 3
intel_powerclamp 14705 0
ip6table_filter12815 1
ip6_tables 27025 1 ip6table_filter
nf_conntrack_netbios_ns12665 0
nf_conntrack_broadcast12589 1 nf_conntrack_netbios_ns
ath9k_common 13551 1 ath9k
coretemp 13435 0
nf_nat_ftp 12770 0
videobuf2_core
[Kernel-packages] [Bug 1563491] Re: usb storage devices are no longer recognised by the kernel
** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1563491
Title:
usb storage devices are no longer recognised by the kernel
Status in linux package in Ubuntu:
New
Bug description:
My laptop no longer recognises the usb storage devices; I tested with
3 different devices (usb sticks, external HDD), on all 3 usb ports of
the laptop (I think one of them is usb 3.0, the others 2.0).
I am sure it is not a hardware problem, as the BIOS can read the
devices and I can boot from the usb stick.
I read on a forum that the usb_storage kernel module may be required
and so I loaded it manually (and I added it in /etc/modules), but it
did not help.
The /var/log/{syslog,dmesg,udev} files did not show any new lines when
I inserted the flash pen into the usb port.
The only package that I have installed that it could interfere with the
kernel abilities to detect the usb devices is virtualbox:
root@zmb-laptop:~# apt-cache policy virtualbox
virtualbox:
Installed: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Candidate: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1
Version table:
*** 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty-updates/multiverse
amd64 Packages
500 http://security.ubuntu.com/ubuntu/ trusty-security/multiverse
amd64 Packages
100 /var/lib/dpkg/status
4.3.10-dfsg-1 0
500 http://ro.archive.ubuntu.com/ubuntu/ trusty/multiverse amd64
Packages
This may not help much, but I have the same Kubuntu 14.04 distribution
installed on my office workstation (an intel i7 lenovo desktop unit)
and it is successfully detecting and mounting the usb stick (it has
the same 3.13.0-83-generic kernel version).
The output of various commands that may help:
root@zmb-laptop:~# lsb_release -rd
Description:Ubuntu 14.04.4 LTS
Release:14.04
root@zmb-laptop:~# lsmod
Module Size Used by
ctr13049 2
ccm17773 2
pci_stub 12622 1
vboxpci23194 0
vboxnetadp 25670 0
vboxnetflt 27830 0
vboxdrv 414452 3 vboxnetadp,vboxnetflt,vboxpci
bnep 19624 2
rfcomm 69160 0
autofs438674 2
nfsd 284385 2
auth_rpcgss59338 1 nfsd
nfs_acl12837 1 nfsd
nfs 236726 0
lockd 93941 2 nfs,nfsd
binfmt_misc17468 1
sunrpc289260 6 nfs,nfsd,auth_rpcgss,lockd,nfs_acl
fscache63988 1 nfs
xt_hl 12521 6
ip6t_rt13537 3
nf_conntrack_ipv6 18894 7
nf_defrag_ipv6 34768 1 nf_conntrack_ipv6
ip6t_REJECT12939 3
xt_limit 12711 1
xt_tcpudp 12884 19
xt_addrtype12635 4
uvcvideo 80885 0
nf_conntrack_ipv4 15012 7
videobuf2_vmalloc 13216 1 uvcvideo
videobuf2_memops 13362 1 videobuf2_vmalloc
nf_defrag_ipv4 12758 1 nf_conntrack_ipv4
intel_rapl 18773 0
xt_conntrack 12760 14
arc4 12608 2
x86_pkg_temp_thermal14205 0
ath9k 164164 0
ipt_REJECT 12541 3
intel_powerclamp 14705 0
ip6table_filter12815 1
ip6_tables 27025 1 ip6table_filter
nf_conntrack_netbios_ns12665 0
nf_conntrack_broadcast12589 1 nf_conntrack_netbios_ns
ath9k_common 13551 1 ath9k
coretemp 13435 0
nf_nat_ftp 12770 0
videobuf2_core 40664 1 uvcvideo
nf_nat 21841 1 nf_nat_ftp
acer_wmi 32522 0
ath9k_hw 453856 2 ath9k_common,ath9k
sparse_keymap 13948 1 acer_wmi
kvm_intel 143187 0
parport_pc 32701 0
kvm 455843 1 kvm_intel
nf_conntrack_ftp 18638 1 nf_nat_ftp
ppdev 17671 0
lp 17759 0
snd_hda_codec_hdmi 46368 1
snd_hda_codec_realtek65904 1
nf_conntrack 97202 8
nf_nat_ftp,nf_conntrack_netbios_ns,nf_nat,xt_conntrack,nf_conntrack_broadcast,nf_conntrack_ftp,nf_conntrack_ipv4,nf_conntrack_ipv6
