[Kernel-packages] [Bug 1631678] Re: Build in display doesn't show a screen
Can you also give the latest kernel in drm-intel-nightly a test? It is available from: http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-nightly/current/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1631678 Title: Build in display doesn't show a screen Status in linux package in Ubuntu: Confirmed Bug description: I'm using UX21A Asus Zenbook Prime. When I connected HDMI socket to an external display and turn on the laptop, Ubuntu didn't show build in display even it said display was recognized and activated. It happened on Ubuntu 16.04 and Linux Mint 18 Mint even when they were started as Live USB booting. When I switched off the build in display and reactivate it through Display Setting GUI, it started showing. But with xrandr command, it didn't. I unplugged HDMI and turn on the laptop and plug HDMI again after confirmed the BIOS Logo, the problem didn't show up. The situation I confirmed on several environment were all the same. It suppose to be caused by a problem which the laptop considers the external display as primary one. So currently, I unplug the HDMI when I start it up. I also asked in askubuntu.com but it doesn't seem I could get the feedback. This is my first bug repport and please be kind. sudo lspci -vnvn > lspci-vnvn.log returns Ubuntu 4.4.0-38.57-generic 4.4.19 --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: zenbook1475 F pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=51f4543d-f960-4aea-8840-72631c112329 InstallationDate: Installed on 2016-10-05 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64(20160426.1) MachineType: ASUSTeK COMPUTER INC. UX21A Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed root=UUID=cce15b3a-8ba8-40d2-a621-c8b542bb3484 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.157.3 Tags: xenial Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/14/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX21A.216 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX21A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX21A.216:bd11/14/2012:svnASUSTeKCOMPUTERINC.:pnUX21A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX21A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: UX21A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1631678/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1631678] Re: Build in display doesn't show a screen
Another test would be to see if this also affects DisplayPort, do you have an option to test that? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1631678 Title: Build in display doesn't show a screen Status in linux package in Ubuntu: Confirmed Bug description: I'm using UX21A Asus Zenbook Prime. When I connected HDMI socket to an external display and turn on the laptop, Ubuntu didn't show build in display even it said display was recognized and activated. It happened on Ubuntu 16.04 and Linux Mint 18 Mint even when they were started as Live USB booting. When I switched off the build in display and reactivate it through Display Setting GUI, it started showing. But with xrandr command, it didn't. I unplugged HDMI and turn on the laptop and plug HDMI again after confirmed the BIOS Logo, the problem didn't show up. The situation I confirmed on several environment were all the same. It suppose to be caused by a problem which the laptop considers the external display as primary one. So currently, I unplug the HDMI when I start it up. I also asked in askubuntu.com but it doesn't seem I could get the feedback. This is my first bug repport and please be kind. sudo lspci -vnvn > lspci-vnvn.log returns Ubuntu 4.4.0-38.57-generic 4.4.19 --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: zenbook1475 F pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=51f4543d-f960-4aea-8840-72631c112329 InstallationDate: Installed on 2016-10-05 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64(20160426.1) MachineType: ASUSTeK COMPUTER INC. UX21A Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed root=UUID=cce15b3a-8ba8-40d2-a621-c8b542bb3484 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.157.3 Tags: xenial Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/14/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX21A.216 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX21A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX21A.216:bd11/14/2012:svnASUSTeKCOMPUTERINC.:pnUX21A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX21A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: UX21A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1631678/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1631678] Re: Build in display doesn't show a screen
Thank you for the reply, Mr Salisbury. I've installed the latest version 4.8.1 and checked the problem, it was a bit rather worse. In unpluged HDMI case, it was fine as I expected, but in plugged HDMI case, some errors occurred and OS couldn't properly started up. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1631678 Title: Build in display doesn't show a screen Status in linux package in Ubuntu: Confirmed Bug description: I'm using UX21A Asus Zenbook Prime. When I connected HDMI socket to an external display and turn on the laptop, Ubuntu didn't show build in display even it said display was recognized and activated. It happened on Ubuntu 16.04 and Linux Mint 18 Mint even when they were started as Live USB booting. When I switched off the build in display and reactivate it through Display Setting GUI, it started showing. But with xrandr command, it didn't. I unplugged HDMI and turn on the laptop and plug HDMI again after confirmed the BIOS Logo, the problem didn't show up. The situation I confirmed on several environment were all the same. It suppose to be caused by a problem which the laptop considers the external display as primary one. So currently, I unplug the HDMI when I start it up. I also asked in askubuntu.com but it doesn't seem I could get the feedback. This is my first bug repport and please be kind. sudo lspci -vnvn > lspci-vnvn.log returns Ubuntu 4.4.0-38.57-generic 4.4.19 --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: zenbook1475 F pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=51f4543d-f960-4aea-8840-72631c112329 InstallationDate: Installed on 2016-10-05 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64(20160426.1) MachineType: ASUSTeK COMPUTER INC. UX21A Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed root=UUID=cce15b3a-8ba8-40d2-a621-c8b542bb3484 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.157.3 Tags: xenial Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/14/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX21A.216 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX21A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX21A.216:bd11/14/2012:svnASUSTeKCOMPUTERINC.:pnUX21A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX21A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: UX21A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1631678/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1631678] Re: Build in display doesn't show a screen
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Tags added: kernel-da-key -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1631678 Title: Build in display doesn't show a screen Status in linux package in Ubuntu: Incomplete Bug description: I'm using UX21A Asus Zenbook Prime. When I connected HDMI socket to an external display and turn on the laptop, Ubuntu didn't show build in display even it said display was recognized and activated. It happened on Ubuntu 16.04 and Linux Mint 18 Mint even when they were started as Live USB booting. When I switched off the build in display and reactivate it through Display Setting GUI, it started showing. But with xrandr command, it didn't. I unplugged HDMI and turn on the laptop and plug HDMI again after confirmed the BIOS Logo, the problem didn't show up. The situation I confirmed on several environment were all the same. It suppose to be caused by a problem which the laptop considers the external display as primary one. So currently, I unplug the HDMI when I start it up. I also asked in askubuntu.com but it doesn't seem I could get the feedback. This is my first bug repport and please be kind. sudo lspci -vnvn > lspci-vnvn.log returns Ubuntu 4.4.0-38.57-generic 4.4.19 --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: zenbook1475 F pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=51f4543d-f960-4aea-8840-72631c112329 InstallationDate: Installed on 2016-10-05 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64(20160426.1) MachineType: ASUSTeK COMPUTER INC. UX21A Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed root=UUID=cce15b3a-8ba8-40d2-a621-c8b542bb3484 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 RelatedPackageVersions: linux-restricted-modules-4.4.0-38-generic N/A linux-backports-modules-4.4.0-38-generic N/A linux-firmware1.157.3 Tags: xenial Uname: Linux 4.4.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/14/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX21A.216 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX21A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX21A.216:bd11/14/2012:svnASUSTeKCOMPUTERINC.:pnUX21A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX21A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: UX21A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1631678/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1631678] Re: Build in display doesn't show a screen
apport information ** Tags added: apport-collected xenial ** Description changed: I'm using UX21A Asus Zenbook Prime. When I connected HDMI socket to an external display and turn on the laptop, Ubuntu didn't show build in display even it said display was recognized and activated. It happened on Ubuntu 16.04 and Linux Mint 18 Mint even when they were started as Live USB booting. When I switched off the build in display and reactivate it through Display Setting GUI, it started showing. But with xrandr command, it didn't. I unplugged HDMI and turn on the laptop and plug HDMI again after confirmed the BIOS Logo, the problem didn't show up. The situation I confirmed on several environment were all the same. It suppose to be caused by a problem which the laptop considers the external display as primary one. So currently, I unplug the HDMI when I start it up. I also asked in askubuntu.com but it doesn't seem I could get the feedback. This is my first bug repport and please be kind. sudo lspci -vnvn > lspci-vnvn.log returns Ubuntu 4.4.0-38.57-generic 4.4.19 + --- + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: zenbook1475 F pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=51f4543d-f960-4aea-8840-72631c112329 + InstallationDate: Installed on 2016-10-05 (4 days ago) + InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64(20160426.1) + MachineType: ASUSTeK COMPUTER INC. UX21A + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed root=UUID=cce15b3a-8ba8-40d2-a621-c8b542bb3484 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-38-generic N/A + linux-backports-modules-4.4.0-38-generic N/A + linux-firmware1.157.3 + Tags: xenial + Uname: Linux 4.4.0-38-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/14/2012 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: UX21A.216 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: UX21A + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX21A.216:bd11/14/2012:svnASUSTeKCOMPUTERINC.:pnUX21A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX21A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.name: UX21A + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1631678/+attachment/4758084/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1631678 Title: Build in display doesn't show a screen Status in linux package in Ubuntu: Incomplete Bug description: I'm using UX21A Asus Zenbook Prime. When I connected HDMI socket to an external display and turn on the laptop, Ubuntu didn't show build in display even it said display was recognized and activated. It happened on Ubuntu 16.04 and Linux Mint 18 Mint even when they were started as Live USB booting. When I switched off the build in display and reactivate it through Display Setting GUI, it started showing. But with xrandr command, it didn't. I unplugged HDMI and turn on the laptop and plug HDMI again after confirmed the BIOS Logo, the problem didn't show up. The situation I confirmed on several environment were all the same. It suppose to be caused by a problem which the laptop considers the external display as primary one. So currently, I unplug the HDMI when I start it up. I also asked in askubuntu.com but it doesn't seem I could get the feedback. This is my first bug repport and please be kind. sudo lspci -vnvn > lspci-vnvn.log returns Ubuntu 4.4.0-38.57-generic 4.4.19 --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: zenbook1475 F pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=51f4543d-f960-4aea-8840-72631c112329 InstallationDate: Installed on 2016-10-05 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64(20160426.1) MachineType: ASUSTeK COMPUTER INC. UX21A Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed
