[Kernel-packages] [Bug 1681313] Re: "port does not support device sleep" on Dell Precision 5520
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1681313
Title:
"port does not support device sleep" on Dell Precision 5520
Status in linux package in Ubuntu:
Expired
Bug description:
I'm seeing messages like below on Dell Precision 5520, which is on an
Ubuntu certified hardware list:
https://certification.ubuntu.com/hardware/201610-25144/
BIOS is updated to the latest version available: 1.1.3
The system has this SATA controller:
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA
controller [AHCI mode] (rev 31)
And this 256 GB SSD disk:
Model Number: SanDisk X400 2.5 7MM 256GB
Firmware Revision: X4130012
There is a firmware upgrade available for SSD storage on Dell website,
but unfortunately, the installer is Windows only (a weird thing for a
Ubuntu certified hardware IMO) - therefore, I was no able to apply it.
dmesg entries which show up follow below:
[35713.825698] ata2.00: exception Emask 0x10 SAct 0x4 SErr 0x405 action
0xe frozen
[35713.825701] ata2.00: irq_stat 0x0040, connection status changed
[35713.825703] ata2: SError: { PHYRdyChg CommWake DevExch }
[35713.825704] ata2.00: failed command: WRITE FPDMA QUEUED
[35713.825707] ata2.00: cmd 61/18:10:e0:8d:0a/00:00:12:00:00/40 tag 2 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[35713.825709] ata2.00: status: { DRDY }
[35713.825711] ata2: hard resetting link
[35714.549641] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[35714.550813] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.550816] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.550818] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.550975] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.553832] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.553835] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.553837] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.553886] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.555383] ata2.00: configured for UDMA/133
[35714.555399] ahci :00:17.0: port does not support device sleep
[35714.555493] ata2: EH complete
[36324.490477] ata2.00: exception Emask 0x10 SAct 0x4000 SErr 0x405
action 0xe frozen
[36324.490480] ata2.00: irq_stat 0x0040, connection status changed
[36324.490482] ata2: SError: { PHYRdyChg CommWake DevExch }
[36324.490484] ata2.00: failed command: WRITE FPDMA QUEUED
[36324.490487] ata2.00: cmd 61/18:f0:68:08:85/00:00:07:00:00/40 tag 30 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[36324.490488] ata2.00: status: { DRDY }
[36324.490490] ata2: hard resetting link
[36325.214543] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[36325.215658] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.215660] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.215662] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.215731] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.218240] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.218242] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.218243] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.218293] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.219965] ata2.00: configured for UDMA/133
[36325.219982] ahci :00:17.0: port does not support device sleep
[36325.220079] ata2: EH complete
[38355.555685] ata2.00: exception Emask 0x10 SAct 0x800 SErr 0x405
action 0xe frozen
[38355.555688] ata2.00: irq_stat 0x0040, connection status changed
[38355.555690] ata2: SError: { PHYRdyChg CommWake DevExch }
[38355.555693] ata2.00: failed command: READ FPDMA QUEUED
[38355.555695] ata2.00: cmd 60/20:d8:78:b4:3a/00:00:12:00:00/40 tag 27 ncq
16384 in
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[38355.555697] ata2.00: status: { DRDY }
[38355.555699] ata2: hard resetting link
[38356.282999] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[38356.284112] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[3835
[Kernel-packages] [Bug 1681313] Re: "port does not support device sleep" on Dell Precision 5520
I've updated to BIOS version 1.2.4, but it doesn't change this
behaviour.
> Does this only happen after suspend/resume? Or any specific usage pattern?
I think suspend/resume makes it easier to trigger. But I've seen these
showing up also without suspend/resume.
Also - just found a way to reproduce it easily:
1) run powertop
2) go to "Tunables" tab
3) change all tunables to "Good" (most likely no need to change them all, but
that's just the easiest)
--
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1681313
Title:
"port does not support device sleep" on Dell Precision 5520
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm seeing messages like below on Dell Precision 5520, which is on an
Ubuntu certified hardware list:
https://certification.ubuntu.com/hardware/201610-25144/
BIOS is updated to the latest version available: 1.1.3
The system has this SATA controller:
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA
controller [AHCI mode] (rev 31)
And this 256 GB SSD disk:
Model Number: SanDisk X400 2.5 7MM 256GB
Firmware Revision: X4130012
There is a firmware upgrade available for SSD storage on Dell website,
but unfortunately, the installer is Windows only (a weird thing for a
Ubuntu certified hardware IMO) - therefore, I was no able to apply it.
dmesg entries which show up follow below:
[35713.825698] ata2.00: exception Emask 0x10 SAct 0x4 SErr 0x405 action
0xe frozen
[35713.825701] ata2.00: irq_stat 0x0040, connection status changed
[35713.825703] ata2: SError: { PHYRdyChg CommWake DevExch }
[35713.825704] ata2.00: failed command: WRITE FPDMA QUEUED
[35713.825707] ata2.00: cmd 61/18:10:e0:8d:0a/00:00:12:00:00/40 tag 2 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[35713.825709] ata2.00: status: { DRDY }
[35713.825711] ata2: hard resetting link
[35714.549641] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[35714.550813] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.550816] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.550818] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.550975] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.553832] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.553835] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.553837] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.553886] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.555383] ata2.00: configured for UDMA/133
[35714.555399] ahci :00:17.0: port does not support device sleep
[35714.555493] ata2: EH complete
[36324.490477] ata2.00: exception Emask 0x10 SAct 0x4000 SErr 0x405
action 0xe frozen
[36324.490480] ata2.00: irq_stat 0x0040, connection status changed
[36324.490482] ata2: SError: { PHYRdyChg CommWake DevExch }
[36324.490484] ata2.00: failed command: WRITE FPDMA QUEUED
[36324.490487] ata2.00: cmd 61/18:f0:68:08:85/00:00:07:00:00/40 tag 30 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[36324.490488] ata2.00: status: { DRDY }
[36324.490490] ata2: hard resetting link
[36325.214543] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[36325.215658] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.215660] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.215662] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.215731] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.218240] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.218242] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.218243] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.218293] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.219965] ata2.00: configured for UDMA/133
[36325.219982] ahci :00:17.0: port does not support device sleep
[36325.220079] ata2: EH complete
[38355.555685] ata2.00: exception Emask 0x10 SAct 0x800 SErr 0x405
action 0xe frozen
[38355.555688] ata2.00: irq_stat 0x0040, connection status changed
[38355.555690] ata2: SError: { PHYRdyChg CommWake DevExch }
[38355.555693] ata2.00: failed command: READ FPDMA QUEUED
[38355.555695] ata2.00: cmd 60/20:d8:78:b4:3a/00:00:12:00:00/40 tag 27 ncq
16384 in
[Kernel-packages] [Bug 1681313] Re: "port does not support device sleep" on Dell Precision 5520
BTW the latest BIOS is 1.2.4.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1681313
Title:
"port does not support device sleep" on Dell Precision 5520
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm seeing messages like below on Dell Precision 5520, which is on an
Ubuntu certified hardware list:
https://certification.ubuntu.com/hardware/201610-25144/
BIOS is updated to the latest version available: 1.1.3
The system has this SATA controller:
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA
controller [AHCI mode] (rev 31)
And this 256 GB SSD disk:
Model Number: SanDisk X400 2.5 7MM 256GB
Firmware Revision: X4130012
There is a firmware upgrade available for SSD storage on Dell website,
but unfortunately, the installer is Windows only (a weird thing for a
Ubuntu certified hardware IMO) - therefore, I was no able to apply it.
dmesg entries which show up follow below:
[35713.825698] ata2.00: exception Emask 0x10 SAct 0x4 SErr 0x405 action
0xe frozen
[35713.825701] ata2.00: irq_stat 0x0040, connection status changed
[35713.825703] ata2: SError: { PHYRdyChg CommWake DevExch }
[35713.825704] ata2.00: failed command: WRITE FPDMA QUEUED
[35713.825707] ata2.00: cmd 61/18:10:e0:8d:0a/00:00:12:00:00/40 tag 2 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[35713.825709] ata2.00: status: { DRDY }
[35713.825711] ata2: hard resetting link
[35714.549641] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[35714.550813] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.550816] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.550818] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.550975] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.553832] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.553835] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.553837] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.553886] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.555383] ata2.00: configured for UDMA/133
[35714.555399] ahci :00:17.0: port does not support device sleep
[35714.555493] ata2: EH complete
[36324.490477] ata2.00: exception Emask 0x10 SAct 0x4000 SErr 0x405
action 0xe frozen
[36324.490480] ata2.00: irq_stat 0x0040, connection status changed
[36324.490482] ata2: SError: { PHYRdyChg CommWake DevExch }
[36324.490484] ata2.00: failed command: WRITE FPDMA QUEUED
[36324.490487] ata2.00: cmd 61/18:f0:68:08:85/00:00:07:00:00/40 tag 30 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[36324.490488] ata2.00: status: { DRDY }
[36324.490490] ata2: hard resetting link
[36325.214543] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[36325.215658] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.215660] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.215662] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.215731] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.218240] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.218242] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.218243] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.218293] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.219965] ata2.00: configured for UDMA/133
[36325.219982] ahci :00:17.0: port does not support device sleep
[36325.220079] ata2: EH complete
[38355.555685] ata2.00: exception Emask 0x10 SAct 0x800 SErr 0x405
action 0xe frozen
[38355.555688] ata2.00: irq_stat 0x0040, connection status changed
[38355.555690] ata2: SError: { PHYRdyChg CommWake DevExch }
[38355.555693] ata2.00: failed command: READ FPDMA QUEUED
[38355.555695] ata2.00: cmd 60/20:d8:78:b4:3a/00:00:12:00:00/40 tag 27 ncq
16384 in
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[38355.555697] ata2.00: status: { DRDY }
[38355.555699] ata2: hard resetting link
[38356.282999] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[38356.284112] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[38356.284114] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[38356.284116] ata2.00:
[Kernel-packages] [Bug 1681313] Re: "port does not support device sleep" on Dell Precision 5520
Does this only happen after suspend/resume? Or any specific usage
pattern?
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1681313
Title:
"port does not support device sleep" on Dell Precision 5520
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm seeing messages like below on Dell Precision 5520, which is on an
Ubuntu certified hardware list:
https://certification.ubuntu.com/hardware/201610-25144/
BIOS is updated to the latest version available: 1.1.3
The system has this SATA controller:
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA
controller [AHCI mode] (rev 31)
And this 256 GB SSD disk:
Model Number: SanDisk X400 2.5 7MM 256GB
Firmware Revision: X4130012
There is a firmware upgrade available for SSD storage on Dell website,
but unfortunately, the installer is Windows only (a weird thing for a
Ubuntu certified hardware IMO) - therefore, I was no able to apply it.
dmesg entries which show up follow below:
[35713.825698] ata2.00: exception Emask 0x10 SAct 0x4 SErr 0x405 action
0xe frozen
[35713.825701] ata2.00: irq_stat 0x0040, connection status changed
[35713.825703] ata2: SError: { PHYRdyChg CommWake DevExch }
[35713.825704] ata2.00: failed command: WRITE FPDMA QUEUED
[35713.825707] ata2.00: cmd 61/18:10:e0:8d:0a/00:00:12:00:00/40 tag 2 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[35713.825709] ata2.00: status: { DRDY }
[35713.825711] ata2: hard resetting link
[35714.549641] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[35714.550813] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.550816] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.550818] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.550975] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.553832] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.553835] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.553837] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.553886] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.555383] ata2.00: configured for UDMA/133
[35714.555399] ahci :00:17.0: port does not support device sleep
[35714.555493] ata2: EH complete
[36324.490477] ata2.00: exception Emask 0x10 SAct 0x4000 SErr 0x405
action 0xe frozen
[36324.490480] ata2.00: irq_stat 0x0040, connection status changed
[36324.490482] ata2: SError: { PHYRdyChg CommWake DevExch }
[36324.490484] ata2.00: failed command: WRITE FPDMA QUEUED
[36324.490487] ata2.00: cmd 61/18:f0:68:08:85/00:00:07:00:00/40 tag 30 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[36324.490488] ata2.00: status: { DRDY }
[36324.490490] ata2: hard resetting link
[36325.214543] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[36325.215658] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.215660] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.215662] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.215731] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.218240] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.218242] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.218243] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.218293] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.219965] ata2.00: configured for UDMA/133
[36325.219982] ahci :00:17.0: port does not support device sleep
[36325.220079] ata2: EH complete
[38355.555685] ata2.00: exception Emask 0x10 SAct 0x800 SErr 0x405
action 0xe frozen
[38355.555688] ata2.00: irq_stat 0x0040, connection status changed
[38355.555690] ata2: SError: { PHYRdyChg CommWake DevExch }
[38355.555693] ata2.00: failed command: READ FPDMA QUEUED
[38355.555695] ata2.00: cmd 60/20:d8:78:b4:3a/00:00:12:00:00/40 tag 27 ncq
16384 in
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[38355.555697] ata2.00: status: { DRDY }
[38355.555699] ata2: hard resetting link
[38356.282999] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[38356.284112] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[38356.284114] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE L
[Kernel-packages] [Bug 1681313] Re: "port does not support device sleep" on Dell Precision 5520
It's still showing up with pcie_aspm=off (and ppa kernel):
$ cat /proc/cmdline
BOOT_IMAGE=/boot/vmlinuz-4.11.0-041100rc6-generic
root=UUID=e38db0de-7f52-4cab-839b-6bfb046d4665 ro acpi_rev_override quiet
splash vt.handoff=7 pcie_aspm=off
$ dmesg
(...)
[ 352.877941] ata2.00: exception Emask 0x10 SAct 0x100 SErr 0x405
action 0xe frozen
[ 352.877946] ata2.00: irq_stat 0x0040, connection status changed
[ 352.877948] ata2: SError: { PHYRdyChg CommWake DevExch }
[ 352.877952] ata2.00: failed command: READ FPDMA QUEUED
[ 352.877957] ata2.00: cmd 60/08:c0:18:f6:f0/00:00:11:00:00/40 tag 24 ncq dma
4096 in
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10 (ATA
bus error)
[ 352.877959] ata2.00: status: { DRDY }
[ 352.877963] ata2: hard resetting link
[ 353.590145] ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 353.591464] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 353.591466] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[ 353.591468] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[ 353.591564] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device
(Stat=0x51 Err=0x04)
[ 353.594283] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 353.594285] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[ 353.594286] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[ 353.594354] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device
(Stat=0x51 Err=0x04)
[ 353.595861] ata2.00: configured for UDMA/133
[ 353.595865] ahci :00:17.0: port does not support device sleep
[ 353.595921] ata2: EH complete
[ 358.035306] ata2.00: exception Emask 0x10 SAct 0x800 SErr 0x405 action
0xe frozen
[ 358.035309] ata2.00: irq_stat 0x0040, connection status changed
[ 358.035310] ata2: SError: { PHYRdyChg CommWake DevExch }
[ 358.035311] ata2.00: failed command: READ FPDMA QUEUED
[ 358.035314] ata2.00: cmd 60/08:58:90:f8:f0/00:00:11:00:00/40 tag 11 ncq dma
4096 in
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10 (ATA
bus error)
[ 358.035315] ata2.00: status: { DRDY }
[ 358.035317] ata2: hard resetting link
[ 358.747460] ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 358.748472] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 358.748474] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[ 358.748475] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[ 358.748507] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device
(Stat=0x51 Err=0x04)
[ 358.750983] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 358.750985] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[ 358.750985] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[ 358.751030] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device
(Stat=0x51 Err=0x04)
[ 358.752636] ata2.00: configured for UDMA/133
[ 358.752640] ahci :00:17.0: port does not support device sleep
[ 358.752680] ata2: EH complete
--
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https://bugs.launchpad.net/bugs/1681313
Title:
"port does not support device sleep" on Dell Precision 5520
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm seeing messages like below on Dell Precision 5520, which is on an
Ubuntu certified hardware list:
https://certification.ubuntu.com/hardware/201610-25144/
BIOS is updated to the latest version available: 1.1.3
The system has this SATA controller:
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA
controller [AHCI mode] (rev 31)
And this 256 GB SSD disk:
Model Number: SanDisk X400 2.5 7MM 256GB
Firmware Revision: X4130012
There is a firmware upgrade available for SSD storage on Dell website,
but unfortunately, the installer is Windows only (a weird thing for a
Ubuntu certified hardware IMO) - therefore, I was no able to apply it.
dmesg entries which show up follow below:
[35713.825698] ata2.00: exception Emask 0x10 SAct 0x4 SErr 0x405 action
0xe frozen
[35713.825701] ata2.00: irq_stat 0x0040, connection status changed
[35713.825703] ata2: SError: { PHYRdyChg CommWake DevExch }
[35713.825704] ata2.00: failed command: WRITE FPDMA QUEUED
[35713.825707] ata2.00: cmd 61/18:10:e0:8d:0a/00:00:12:00:00/40 tag 2 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[35713.825709] ata2.00: status: { DRDY }
[35713.825711] ata2: hard resetting link
[35714.549641] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[35714.550813] ata2.00: ACPI cmd ef/10:06:00:00:00:0
[Kernel-packages] [Bug 1681313] Re: "port does not support device sleep" on Dell Precision 5520
Try booting with the following kernel parameter: pcie_aspm=off
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1681313
Title:
"port does not support device sleep" on Dell Precision 5520
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm seeing messages like below on Dell Precision 5520, which is on an
Ubuntu certified hardware list:
https://certification.ubuntu.com/hardware/201610-25144/
BIOS is updated to the latest version available: 1.1.3
The system has this SATA controller:
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA
controller [AHCI mode] (rev 31)
And this 256 GB SSD disk:
Model Number: SanDisk X400 2.5 7MM 256GB
Firmware Revision: X4130012
There is a firmware upgrade available for SSD storage on Dell website,
but unfortunately, the installer is Windows only (a weird thing for a
Ubuntu certified hardware IMO) - therefore, I was no able to apply it.
dmesg entries which show up follow below:
[35713.825698] ata2.00: exception Emask 0x10 SAct 0x4 SErr 0x405 action
0xe frozen
[35713.825701] ata2.00: irq_stat 0x0040, connection status changed
[35713.825703] ata2: SError: { PHYRdyChg CommWake DevExch }
[35713.825704] ata2.00: failed command: WRITE FPDMA QUEUED
[35713.825707] ata2.00: cmd 61/18:10:e0:8d:0a/00:00:12:00:00/40 tag 2 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[35713.825709] ata2.00: status: { DRDY }
[35713.825711] ata2: hard resetting link
[35714.549641] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[35714.550813] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.550816] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.550818] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.550975] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.553832] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.553835] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.553837] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.553886] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.555383] ata2.00: configured for UDMA/133
[35714.555399] ahci :00:17.0: port does not support device sleep
[35714.555493] ata2: EH complete
[36324.490477] ata2.00: exception Emask 0x10 SAct 0x4000 SErr 0x405
action 0xe frozen
[36324.490480] ata2.00: irq_stat 0x0040, connection status changed
[36324.490482] ata2: SError: { PHYRdyChg CommWake DevExch }
[36324.490484] ata2.00: failed command: WRITE FPDMA QUEUED
[36324.490487] ata2.00: cmd 61/18:f0:68:08:85/00:00:07:00:00/40 tag 30 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[36324.490488] ata2.00: status: { DRDY }
[36324.490490] ata2: hard resetting link
[36325.214543] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[36325.215658] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.215660] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.215662] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.215731] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.218240] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.218242] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.218243] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.218293] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.219965] ata2.00: configured for UDMA/133
[36325.219982] ahci :00:17.0: port does not support device sleep
[36325.220079] ata2: EH complete
[38355.555685] ata2.00: exception Emask 0x10 SAct 0x800 SErr 0x405
action 0xe frozen
[38355.555688] ata2.00: irq_stat 0x0040, connection status changed
[38355.555690] ata2: SError: { PHYRdyChg CommWake DevExch }
[38355.555693] ata2.00: failed command: READ FPDMA QUEUED
[38355.555695] ata2.00: cmd 60/20:d8:78:b4:3a/00:00:12:00:00/40 tag 27 ncq
16384 in
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[38355.555697] ata2.00: status: { DRDY }
[38355.555699] ata2: hard resetting link
[38356.282999] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[38356.284112] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[38356.284114] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filter
[Kernel-packages] [Bug 1681313] Re: "port does not support device sleep" on Dell Precision 5520
I think it was happening from the very beginning.
I'm still seeing this with ppa kernel 4.11.0-041100rc6-generic #201704091331:
[ 1889.428907] ata2.00: exception Emask 0x10 SAct 0x3c00 SErr 0x405 action
0xe frozen
[ 1889.428915] ata2.00: irq_stat 0x0040, connection status changed
[ 1889.428921] ata2: SError: { PHYRdyChg CommWake DevExch }
[ 1889.428926] ata2.00: failed command: WRITE FPDMA QUEUED
[ 1889.428936] ata2.00: cmd 61/e8:50:d8:e9:0c/01:00:12:00:00/40 tag 10 ncq dma
249856 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10 (ATA
bus error)
[ 1889.428941] ata2.00: status: { DRDY }
[ 1889.428945] ata2.00: failed command: WRITE FPDMA QUEUED
[ 1889.428954] ata2.00: cmd 61/08:58:40:a8:6f/00:00:00:00:00/40 tag 11 ncq dma
4096 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10 (ATA
bus error)
[ 1889.428958] ata2.00: status: { DRDY }
[ 1889.428962] ata2.00: failed command: WRITE FPDMA QUEUED
[ 1889.428970] ata2.00: cmd 61/08:60:08:a8:6f/00:00:0e:00:00/40 tag 12 ncq dma
4096 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10 (ATA
bus error)
[ 1889.428973] ata2.00: status: { DRDY }
[ 1889.428977] ata2.00: failed command: WRITE FPDMA QUEUED
[ 1889.428984] ata2.00: cmd 61/08:68:c0:f2:93/00:00:11:00:00/40 tag 13 ncq dma
4096 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10 (ATA
bus error)
[ 1889.428988] ata2.00: status: { DRDY }
[ 1889.428995] ata2: hard resetting link
[ 1890.148893] ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 1890.151697] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 1890.151703] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[ 1890.151707] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[ 1890.151829] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device
(Stat=0x51 Err=0x04)
[ 1890.158322] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 1890.158326] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[ 1890.158328] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[ 1890.158488] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device
(Stat=0x51 Err=0x04)
[ 1890.160149] ata2.00: configured for UDMA/133
[ 1890.160162] ahci :00:17.0: port does not support device sleep
[ 1890.160237] ata2: EH complete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1681313
Title:
"port does not support device sleep" on Dell Precision 5520
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm seeing messages like below on Dell Precision 5520, which is on an
Ubuntu certified hardware list:
https://certification.ubuntu.com/hardware/201610-25144/
BIOS is updated to the latest version available: 1.1.3
The system has this SATA controller:
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA
controller [AHCI mode] (rev 31)
And this 256 GB SSD disk:
Model Number: SanDisk X400 2.5 7MM 256GB
Firmware Revision: X4130012
There is a firmware upgrade available for SSD storage on Dell website,
but unfortunately, the installer is Windows only (a weird thing for a
Ubuntu certified hardware IMO) - therefore, I was no able to apply it.
dmesg entries which show up follow below:
[35713.825698] ata2.00: exception Emask 0x10 SAct 0x4 SErr 0x405 action
0xe frozen
[35713.825701] ata2.00: irq_stat 0x0040, connection status changed
[35713.825703] ata2: SError: { PHYRdyChg CommWake DevExch }
[35713.825704] ata2.00: failed command: WRITE FPDMA QUEUED
[35713.825707] ata2.00: cmd 61/18:10:e0:8d:0a/00:00:12:00:00/40 tag 2 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[35713.825709] ata2.00: status: { DRDY }
[35713.825711] ata2: hard resetting link
[35714.549641] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[35714.550813] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.550816] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.550818] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.550975] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.553832] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.553835] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.553837] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.553886] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.555383] ata2.00: configured for UDMA/133
[35714.555399] ahci :00:1
[Kernel-packages] [Bug 1681313] Re: "port does not support device sleep" on Dell Precision 5520
Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.11 kernel[0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".
Thanks in advance.
[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.11-rc6
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1681313
Title:
"port does not support device sleep" on Dell Precision 5520
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm seeing messages like below on Dell Precision 5520, which is on an
Ubuntu certified hardware list:
https://certification.ubuntu.com/hardware/201610-25144/
BIOS is updated to the latest version available: 1.1.3
The system has this SATA controller:
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA
controller [AHCI mode] (rev 31)
And this 256 GB SSD disk:
Model Number: SanDisk X400 2.5 7MM 256GB
Firmware Revision: X4130012
There is a firmware upgrade available for SSD storage on Dell website,
but unfortunately, the installer is Windows only (a weird thing for a
Ubuntu certified hardware IMO) - therefore, I was no able to apply it.
dmesg entries which show up follow below:
[35713.825698] ata2.00: exception Emask 0x10 SAct 0x4 SErr 0x405 action
0xe frozen
[35713.825701] ata2.00: irq_stat 0x0040, connection status changed
[35713.825703] ata2: SError: { PHYRdyChg CommWake DevExch }
[35713.825704] ata2.00: failed command: WRITE FPDMA QUEUED
[35713.825707] ata2.00: cmd 61/18:10:e0:8d:0a/00:00:12:00:00/40 tag 2 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[35713.825709] ata2.00: status: { DRDY }
[35713.825711] ata2: hard resetting link
[35714.549641] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[35714.550813] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.550816] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.550818] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.550975] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.553832] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.553835] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.553837] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.553886] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.555383] ata2.00: configured for UDMA/133
[35714.555399] ahci :00:17.0: port does not support device sleep
[35714.555493] ata2: EH complete
[36324.490477] ata2.00: exception Emask 0x10 SAct 0x4000 SErr 0x405
action 0xe frozen
[36324.490480] ata2.00: irq_stat 0x0040, connection status changed
[36324.490482] ata2: SError: { PHYRdyChg CommWake DevExch }
[36324.490484] ata2.00: failed command: WRITE FPDMA QUEUED
[36324.490487] ata2.00: cmd 61/18:f0:68:08:85/00:00:07:00:00/40 tag 30 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[36324.490488] ata2.00: status: { DRDY }
[36324.490490] ata2: hard resetting link
[36325.214543] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[36325.215658] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.215660] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.215662] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.215731] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.218240] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.218242] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.218243] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.218293] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.219965] ata2.00: configured for UDMA/133
[36325.219982] ahci :00:17.0: port does not support device sleep
[36325.220079] ata2: EH complete
[38355.555685] ata2.00: exception Emask 0x10 SAct 0x8
[Kernel-packages] [Bug 1681313] Re: "port does not support device sleep" on Dell Precision 5520
apport information
** Tags added: apport-collected xenial
** Description changed:
I'm seeing messages like below on Dell Precision 5520, which is on an
Ubuntu certified hardware list:
https://certification.ubuntu.com/hardware/201610-25144/
BIOS is updated to the latest version available: 1.1.3
The system has this SATA controller:
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA
controller [AHCI mode] (rev 31)
And this 256 GB SSD disk:
Model Number: SanDisk X400 2.5 7MM 256GB
Firmware Revision: X4130012
There is a firmware upgrade available for SSD storage on Dell website,
but unfortunately, the installer is Windows only (a weird thing for a
Ubuntu certified hardware IMO) - therefore, I was no able to apply it.
dmesg entries which show up follow below:
[35713.825698] ata2.00: exception Emask 0x10 SAct 0x4 SErr 0x405 action
0xe frozen
[35713.825701] ata2.00: irq_stat 0x0040, connection status changed
[35713.825703] ata2: SError: { PHYRdyChg CommWake DevExch }
[35713.825704] ata2.00: failed command: WRITE FPDMA QUEUED
[35713.825707] ata2.00: cmd 61/18:10:e0:8d:0a/00:00:12:00:00/40 tag 2 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[35713.825709] ata2.00: status: { DRDY }
[35713.825711] ata2: hard resetting link
[35714.549641] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[35714.550813] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.550816] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.550818] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.550975] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.553832] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[35714.553835] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[35714.553837] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[35714.553886] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[35714.555383] ata2.00: configured for UDMA/133
[35714.555399] ahci :00:17.0: port does not support device sleep
[35714.555493] ata2: EH complete
[36324.490477] ata2.00: exception Emask 0x10 SAct 0x4000 SErr 0x405
action 0xe frozen
[36324.490480] ata2.00: irq_stat 0x0040, connection status changed
[36324.490482] ata2: SError: { PHYRdyChg CommWake DevExch }
[36324.490484] ata2.00: failed command: WRITE FPDMA QUEUED
[36324.490487] ata2.00: cmd 61/18:f0:68:08:85/00:00:07:00:00/40 tag 30 ncq
12288 out
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[36324.490488] ata2.00: status: { DRDY }
[36324.490490] ata2: hard resetting link
[36325.214543] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[36325.215658] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.215660] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.215662] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.215731] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.218240] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[36325.218242] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[36325.218243] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[36325.218293] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[36325.219965] ata2.00: configured for UDMA/133
[36325.219982] ahci :00:17.0: port does not support device sleep
[36325.220079] ata2: EH complete
[38355.555685] ata2.00: exception Emask 0x10 SAct 0x800 SErr 0x405
action 0xe frozen
[38355.555688] ata2.00: irq_stat 0x0040, connection status changed
[38355.555690] ata2: SError: { PHYRdyChg CommWake DevExch }
[38355.555693] ata2.00: failed command: READ FPDMA QUEUED
[38355.555695] ata2.00: cmd 60/20:d8:78:b4:3a/00:00:12:00:00/40 tag 27 ncq
16384 in
res 50/00:00:00:00:00/00:00:00:00:00/a0 Emask 0x10
(ATA bus error)
[38355.555697] ata2.00: status: { DRDY }
[38355.555699] ata2: hard resetting link
[38356.282999] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[38356.284112] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[38356.284114] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK)
filtered out
[38356.284116] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION
OVERLAY) filtered out
[38356.284151] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by
device (Stat=0x51 Err=0x04)
[38356.286531] ata2.00: ACPI cmd ef/10:06:00:00:0
