Public bug reported:
>From the software OS update the install button freeze.
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-22-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: roberto 1497 F.... pulseaudio
Date: Tue Jun 6 20:37:23 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
InstallationDate: Installed on 2017-04-21 (46 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: Hewlett-Packard Compaq Presario CQ40 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-21-generic
root=UUID=c18f4347-46ed-41bf-9cbb-8aac62426e5a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
SourcePackage: linux
Title: package linux-image-4.10.0-22-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/17/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.51
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3607
dmi.board.vendor: Compal
dmi.board.version: 99.B4
dmi.chassis.type: 10
dmi.chassis.vendor: Compal
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.51:bd08/17/2009:svnHewlett-Packard:pnCompaqPresarioCQ40NotebookPC:pvr0392120000200D10000010000:rvnCompal:rn3607:rvr99.B4:cvnCompal:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ40 Notebook PC
dmi.product.version: 0392120000200D10000010000
dmi.sys.vendor: Hewlett-Packard
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package zesty
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1696275
Title:
package linux-image-4.10.0-22-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
Status in linux package in Ubuntu:
New
Bug description:
From the software OS update the install button freeze.
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-22-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: roberto 1497 F.... pulseaudio
Date: Tue Jun 6 20:37:23 2017
ErrorMessage: subprocess new pre-installation script returned error exit
status 128
InstallationDate: Installed on 2017-04-21 (46 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: Hewlett-Packard Compaq Presario CQ40 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-21-generic
root=UUID=c18f4347-46ed-41bf-9cbb-8aac62426e5a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
SourcePackage: linux
Title: package linux-image-4.10.0-22-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/17/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.51
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3607
dmi.board.vendor: Compal
dmi.board.version: 99.B4
dmi.chassis.type: 10
dmi.chassis.vendor: Compal
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.51:bd08/17/2009:svnHewlett-Packard:pnCompaqPresarioCQ40NotebookPC:pvr0392120000200D10000010000:rvnCompal:rn3607:rvr99.B4:cvnCompal:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ40 Notebook PC
dmi.product.version: 0392120000200D10000010000
dmi.sys.vendor: Hewlett-Packard
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