[Kernel-packages] [Bug 1730746] Re: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD
Launchpad has imported 25 comments from the remote bug at https://bugzilla.kernel.org/show_bug.cgi?id=197875. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2017-11-14T22:06:16+00:00 chuck.burt+kernel.org wrote: When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). Full specs of the machine if useful: https://www.support.hp.com/id- en/document/c03277050 More details on Ubuntu's LaunchPad (where they asked me to come here to file an upstream bug): https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/comments/6 On 2017-11-14T22:26:27+00:00 bvanassche wrote: Please provide the output of the following command after having reproduced the hang: dmesg -c >/dev/null; echo w > /proc/sysrq-trigger; dmesg Additionally, if you know how to build the kernel yourself, it would be helpful if you could bisect this issue. Documentation is available e.g. at https://git-scm.com/docs/git-bisect. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/comments/8 On 2017-11-29T14:07:59+00:00 chuck.burt+kernel.org wrote: Created attachment 260925 Output of requested command I reproduced the hang and ran the command as requested. See attached file output-20171129.txt Building the kernel is something I could attempt tackling, but as a newbie I'm highly likely to mess something up. Either way, it will be a few weeks before I can get to it (best case). So I _really_ hope this provides the clue needed! Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/comments/9 On 2017-11-29T14:14:44+00:00 chuck.burt+kernel.org wrote: Created attachment 260927 Output of requested command as su After reading the first few lines of the last attachment, it occurred to me that running this command as su might be useful. See attached. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/comments/10 On 2017-11-29T14:34:15+00:00 chuck.burt+kernel.org wrote: Created attachment 260929 Output of requested command as su Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/comments/11 On 2017-11-29T16:36:47+00:00 bvanassche wrote: So command processing got stuck. Since there are two code paths in recent kernels we need to know whether or not scsi-mq was used. Hence please provide the output of the following command: for d in /sys/block/*; do sfx=""; [ -e "$d/mq" ] && sfx=" [mq]"; echo "$d$sfx"; done If the above command reports that scsi-mq is being used for the WDC disk, please check whether the following command resolves the lockup: for d in /sys/kernel/debug/block/*/state; do echo kick >$d; done Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/comments/12 On 2017-11-29T20:01:10+00:00 chuck.burt+kernel.org wrote: > # for d in /sys/block/*; do sfx=""; [ -e "$d/mq" ] && sfx=" [mq]"; echo > "$d$sfx"; done > /sys/block/loop0 [mq] > /sys/block/loop1 [mq] > /sys/block/loop2 [mq] > /sys/block/loop3 [mq] > /sys/block/loop4 [mq] > /sys/block/loop5 [mq] > /sys/block/loop6 [mq] > /sys/block/loop7 [mq] > /sys/block/sda > /sys/block/sdb > /sys/block/sdc > /sys/block/sr0 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/comments/13 On 2017-11-29T20:16:11+00:00 bvanassche wrote: That's weird, there are no known queue lockup bugs in the legacy block/SCSI core layers. Is the WDC harddisk perhaps controlled by a HBA? Can you provide the output of lspci (run as root)? Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/comments/14 On 2017-11-30T16:04:40+00:00 chuck.burt+kernel.org wrote: Created attachment 260953 Output of lspci on 4.10.x kernel I won't be able to boot into the newer kernel for about a week, however since `lspci` is hardware-oriented, sharing the output under the older kernel in case it's helpful. Please let me know if you want me to
[Kernel-packages] [Bug 1730746] Re: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD
** Also affects: linux via https://bugzilla.kernel.org/show_bug.cgi?id=197875 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1730746 Title: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Status in linux source package in Artful: Confirmed Status in linux source package in Bionic: Confirmed Bug description: When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). Full specs of the machine if useful: https://www.support.hp.com/id- en/document/c03277050 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1781 F pulseaudio /dev/snd/controlC0: ubuntu 1781 F pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: eno1 no wireless extensions. lono wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1730746/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1730746] Re: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD
Done: https://bugzilla.kernel.org/show_bug.cgi?id=197875 ** Bug watch added: Linux Kernel Bug Tracker #197875 https://bugzilla.kernel.org/show_bug.cgi?id=197875 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1730746 Title: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD Status in linux package in Ubuntu: Confirmed Status in linux source package in Artful: Confirmed Status in linux source package in Bionic: Confirmed Bug description: When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). Full specs of the machine if useful: https://www.support.hp.com/id- en/document/c03277050 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1781 F pulseaudio /dev/snd/controlC0: ubuntu 1781 F pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: eno1 no wireless extensions. lono wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1730746] Re: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD
Please file an upstream bug at https://bugzilla.kernel.org/ Product: IO/Storage Component: SCSI -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1730746 Title: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD Status in linux package in Ubuntu: Confirmed Status in linux source package in Artful: Confirmed Status in linux source package in Bionic: Confirmed Bug description: When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). Full specs of the machine if useful: https://www.support.hp.com/id- en/document/c03277050 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1781 F pulseaudio /dev/snd/controlC0: ubuntu 1781 F pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: eno1 no wireless extensions. lono wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1730746] Re: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD
** Changed in: linux (Ubuntu Bionic) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1730746 Title: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD Status in linux package in Ubuntu: Confirmed Status in linux source package in Artful: Confirmed Status in linux source package in Bionic: Confirmed Bug description: When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). Full specs of the machine if useful: https://www.support.hp.com/id- en/document/c03277050 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1781 F pulseaudio /dev/snd/controlC0: ubuntu 1781 F pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: eno1 no wireless extensions. lono wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1730746] Re: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD
Yes, issue still exists in 4.14.0-041400rc8. ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu Artful) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1730746 Title: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD Status in linux package in Ubuntu: Incomplete Status in linux source package in Artful: Confirmed Status in linux source package in Bionic: Incomplete Bug description: When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). Full specs of the machine if useful: https://www.support.hp.com/id- en/document/c03277050 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1781 F pulseaudio /dev/snd/controlC0: ubuntu 1781 F pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: eno1 no wireless extensions. lono wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1730746] Re: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc8 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Also affects: linux (Ubuntu Bionic) Importance: Medium Status: Confirmed ** Also affects: linux (Ubuntu Artful) Importance: Undecided Status: New ** Changed in: linux (Ubuntu Artful) Status: New => Incomplete ** Changed in: linux (Ubuntu Bionic) Status: Confirmed => Incomplete ** Changed in: linux (Ubuntu Artful) Importance: Undecided => Medium ** Tags added: kernel-da-key -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1730746 Title: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD Status in linux package in Ubuntu: Incomplete Status in linux source package in Artful: Incomplete Status in linux source package in Bionic: Incomplete Bug description: When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). Full specs of the machine if useful: https://www.support.hp.com/id- en/document/c03277050 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1781 F pulseaudio /dev/snd/controlC0: ubuntu 1781 F pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: eno1 no wireless extensions. lono wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1730746] Re: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD
** Summary changed: - System hangs on attempted access of WDC WD30-EZRX 3TB HDD + Processes hang on attempted access of WDC WD30-EZRX 3TB HDD ** Description changed: - When booted under kernel 4.13.x, my system always hangs when attempting - to access a Western Digital Green WD30-EZRX 3TB HDD. Drive works as - expected under kernel 4.10.x (even when all other things are the same - about the system but only booted kernel is different). + When booted under kernel 4.13.x, processes (such as parted, boot-info, + gparted, etc) always hang when attempting to run due to a Western + Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel + 4.10.x (even when all other things are the same about the system but + only booted kernel is different). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: ubuntu 1781 F pulseaudio - /dev/snd/controlC0: ubuntu 1781 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: ubuntu 1781 F pulseaudio + /dev/snd/controlC0: ubuntu 1781 F pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: - eno1 no wireless extensions. - - lono wireless extensions. + eno1 no wireless extensions. + + lono wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR= - LANG=C.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=C.UTF-8 + SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: - linux-restricted-modules-4.13.0-16-generic N/A - linux-backports-modules-4.13.0-16-generic N/A - linux-firmware 1.169 + linux-restricted-modules-4.13.0-16-generic N/A + linux-backports-modules-4.13.0-16-generic N/A + linux-firmware 1.169 RfKill: - + SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard ** Description changed: When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). + + Full specs of the machine if useful: https://www.support.hp.com/id- + en/document/c03277050 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1781 F pulseaudio /dev/snd/controlC0: ubuntu 1781 F pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: eno1 no wireless extensions. lono wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor:
