[Kernel-packages] [Bug 1749420] Re: Colour banding and artefacts appear system-wide on an Intel HD Graphics 4400 system

2018-02-14 Thread Daniel van Vugt
Another possibility is that LCD panel dithering (controlled by the i915
kernel driver) has changed between kernel versions.

If your LCD panel is natively 6-bits per channel then the kernel should
be turning on dithering for you, since the shell is typically rendered
as 8-bits per channel. If dithering is not enabled then you will see
banding and effectively see a loss of 75% of your colours and gradients.

But the tricky part is for a developer to find a machine with the same
problem. The problem will be specific to your GPU model (the dithering
logic in i915 varies between generations), and specific to the LCD panel
type in that laptop. Effectively we will need to find a similar Haswell
laptop with a similar LCD type, which is the hard part...

** Summary changed:

- Colour banding and artefacts appear system-wide on an Intel HD Graphics 4400 
system
+ Colour banding and artefacts appear system-wide on an Asus Zenbook UX303 with 
Intel HD 4400 graphics

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1749420

Title:
  Colour banding and artefacts appear system-wide on an Asus Zenbook
  UX303 with Intel HD 4400 graphics

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  - Ubuntu 18.04 (with updates as of 14 Feb 2018).
  - Laptop: Asus Zenbook UX303
  - CPU: Intel i5 4210U
  - Graphics: Intel HD 4400

  Problem description: Colour artefacts and banding in all apps.
  Graphics, photos and videos display as though the colour range is
  improperly configured.

  See this photo of a 1080p video taken with a camera (poor quality, but
  illustrates the issue): https://ubuntucommunity.s3-us-
  
east-2.amazonaws.com/original/2X/c/c8f266715226953c6a77db6367ff9b7895784e35.jpg

  Look at the sky’s light colours. They display with smooth gradients on
  Ubuntu 16.04, but as the photo illustrates 18.04 seems to display the
  video with a smaller range of white colours. This is the most apparent
  with either very dark or very light colours. Even on window titlebars
  the banding is visible (displayed as lines with different shades of
  grey/black).

  Compared with a PrtSc shot of the same image:
  https://i.imgur.com/VkOSCaQ.png

  The artefacts are not present on PrtSc shots that are taken on Ubuntu
  18.04 but viewed on a different system (16.04 and Windows).

  Installing a previous kernel version fixes the issue completely. I
  used UKUU Update Utility to install kernel 4.4 (the same that I use in
  Ubuntu 16.04 without issues) and upon a reboot with 4.4 running on
  18.04 everything displayed smoothly. So this indicates that the system
  might be using a sub-optimal colour depth with the newer kernel?

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.13.0-32-generic 4.13.0-32.35 [modified: 
boot/vmlinuz-4.13.0-32-generic]
  ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ystein 1344 F pulseaudio
   /dev/snd/controlC1:  ystein 1344 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Feb 14 11:25:43 2018
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=d0bae648-a4d8-454c-b9fc-4cc04874d6c1
  InstallationDate: Installed on 2018-02-12 (1 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180210)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:07dc Intel Corp. 
   Bus 001 Device 003: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
   Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX303LA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed 
root=UUID=25279d7b-cc8a-4fee-9088-cfc69607cbca ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-32-generic N/A
   linux-backports-modules-4.13.0-32-generic  N/A
   linux-firmware 1.170
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/01/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX303LA.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX303LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX303LA.204:bd09/01/2014:svnASUSTeKCOMPUTERINC.:pnUX303LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX303LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: UX
  dmi.product.name: UX303LA
  dmi.product.version: 1.0
  

[Kernel-packages] [Bug 1749420] Re: Colour banding and artefacts appear system-wide on an Intel HD Graphics 4400 system

2018-02-14 Thread Øystein Alværvik
I just installed the 4.15.0-10 kernel that you provided and rebooted.
The colours didn't improve; the same artefacts and banding still appear
like they did on kernel 4.13.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1749420

Title:
  Colour banding and artefacts appear system-wide on an Intel HD
  Graphics 4400 system

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  - Ubuntu 18.04 (with updates as of 14 Feb 2018).
  - Laptop: Asus Zenbook UX303
  - CPU: Intel i5 4210U
  - Graphics: Intel HD 4400

  Problem description: Colour artefacts and banding in all apps.
  Graphics, photos and videos display as though the colour range is
  improperly configured.

  See this photo of a 1080p video taken with a camera (poor quality, but
  illustrates the issue): https://ubuntucommunity.s3-us-
  
east-2.amazonaws.com/original/2X/c/c8f266715226953c6a77db6367ff9b7895784e35.jpg

  Look at the sky’s light colours. They display with smooth gradients on
  Ubuntu 16.04, but as the photo illustrates 18.04 seems to display the
  video with a smaller range of white colours. This is the most apparent
  with either very dark or very light colours. Even on window titlebars
  the banding is visible (displayed as lines with different shades of
  grey/black).

  Compared with a PrtSc shot of the same image:
  https://i.imgur.com/VkOSCaQ.png

  The artefacts are not present on PrtSc shots that are taken on Ubuntu
  18.04 but viewed on a different system (16.04 and Windows).

  Installing a previous kernel version fixes the issue completely. I
  used UKUU Update Utility to install kernel 4.4 (the same that I use in
  Ubuntu 16.04 without issues) and upon a reboot with 4.4 running on
  18.04 everything displayed smoothly. So this indicates that the system
  might be using a sub-optimal colour depth with the newer kernel?

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.13.0-32-generic 4.13.0-32.35 [modified: 
boot/vmlinuz-4.13.0-32-generic]
  ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ystein 1344 F pulseaudio
   /dev/snd/controlC1:  ystein 1344 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Feb 14 11:25:43 2018
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=d0bae648-a4d8-454c-b9fc-4cc04874d6c1
  InstallationDate: Installed on 2018-02-12 (1 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180210)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:07dc Intel Corp. 
   Bus 001 Device 003: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
   Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX303LA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed 
root=UUID=25279d7b-cc8a-4fee-9088-cfc69607cbca ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-32-generic N/A
   linux-backports-modules-4.13.0-32-generic  N/A
   linux-firmware 1.170
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/01/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX303LA.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX303LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX303LA.204:bd09/01/2014:svnASUSTeKCOMPUTERINC.:pnUX303LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX303LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: UX
  dmi.product.name: UX303LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1749420] Re: Colour banding and artefacts appear system-wide on an Intel HD Graphics 4400 system

2018-02-14 Thread Joseph Salisbury
Can you see if this bug still happens with the latest bionic kernel:
https://launchpad.net/~canonical-kernel-team/+archive/ubuntu/bootstrap/+build/14347009

To test this kernel, install both the linux-image and linux-image-extra
.deb packages.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Tags added: needs-bisect

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1749420

Title:
  Colour banding and artefacts appear system-wide on an Intel HD
  Graphics 4400 system

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  - Ubuntu 18.04 (with updates as of 14 Feb 2018).
  - Laptop: Asus Zenbook UX303
  - CPU: Intel i5 4210U
  - Graphics: Intel HD 4400

  Problem description: Colour artefacts and banding in all apps.
  Graphics, photos and videos display as though the colour range is
  improperly configured.

  See this photo of a 1080p video taken with a camera (poor quality, but
  illustrates the issue): https://ubuntucommunity.s3-us-
  
east-2.amazonaws.com/original/2X/c/c8f266715226953c6a77db6367ff9b7895784e35.jpg

  Look at the sky’s light colours. They display with smooth gradients on
  Ubuntu 16.04, but as the photo illustrates 18.04 seems to display the
  video with a smaller range of white colours. This is the most apparent
  with either very dark or very light colours. Even on window titlebars
  the banding is visible (displayed as lines with different shades of
  grey/black).

  Compared with a PrtSc shot of the same image:
  https://i.imgur.com/VkOSCaQ.png

  The artefacts are not present on PrtSc shots that are taken on Ubuntu
  18.04 but viewed on a different system (16.04 and Windows).

  Installing a previous kernel version fixes the issue completely. I
  used UKUU Update Utility to install kernel 4.4 (the same that I use in
  Ubuntu 16.04 without issues) and upon a reboot with 4.4 running on
  18.04 everything displayed smoothly. So this indicates that the system
  might be using a sub-optimal colour depth with the newer kernel?

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.13.0-32-generic 4.13.0-32.35 [modified: 
boot/vmlinuz-4.13.0-32-generic]
  ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ystein 1344 F pulseaudio
   /dev/snd/controlC1:  ystein 1344 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Feb 14 11:25:43 2018
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=d0bae648-a4d8-454c-b9fc-4cc04874d6c1
  InstallationDate: Installed on 2018-02-12 (1 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180210)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:07dc Intel Corp. 
   Bus 001 Device 003: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
   Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX303LA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed 
root=UUID=25279d7b-cc8a-4fee-9088-cfc69607cbca ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-32-generic N/A
   linux-backports-modules-4.13.0-32-generic  N/A
   linux-firmware 1.170
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/01/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX303LA.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX303LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX303LA.204:bd09/01/2014:svnASUSTeKCOMPUTERINC.:pnUX303LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX303LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: UX
  dmi.product.name: UX303LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749420/+subscriptions

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