[Kernel-packages] [Bug 1752376] Re: Dell Vostro 5568 - Sound device disappears after connecting headphones
Only seems to occur when the PC has been connected to AC charger for a very long time. Unfortunately I cannot reproduce that situation at the moment. ** Attachment added: "acpidump.gz" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752376/+attachment/5070862/+files/acpidump.gz -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1752376 Title: Dell Vostro 5568 - Sound device disappears after connecting headphones Status in linux package in Ubuntu: Triaged Bug description: With all kernel versions so far tested including mainline v4.15.4 the audio device permanently disappears even after a cold reboot once the headphones have been plugged/unplugged. Looks to be a firmware issue; latest firmware has been installed but issue remains. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752376/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1752376] Re: Dell Vostro 5568 - Sound device disappears after connecting headphones
** Changed in: linux (Ubuntu) Assignee: (unassigned) => TJ (tj) ** Changed in: linux (Ubuntu) Status: Incomplete => Triaged -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1752376 Title: Dell Vostro 5568 - Sound device disappears after connecting headphones Status in linux package in Ubuntu: Triaged Bug description: With all kernel versions so far tested including mainline v4.15.4 the audio device permanently disappears even after a cold reboot once the headphones have been plugged/unplugged. Looks to be a firmware issue; latest firmware has been installed but issue remains. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752376/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1752376] Re: Dell Vostro 5568 - Sound device disappears after connecting headphones
@Sorfrost: The acpi tables attached are for some reason not complete and cannot be disassembled. Please do "sudo apt install acpica-tools" and then sudo acpidump | gzip > /tmp/acpidump.gz and attach /tmp/acpidump.gz to this bug report. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1752376 Title: Dell Vostro 5568 - Sound device disappears after connecting headphones Status in linux package in Ubuntu: Incomplete Bug description: With all kernel versions so far tested including mainline v4.15.4 the audio device permanently disappears even after a cold reboot once the headphones have been plugged/unplugged. Looks to be a firmware issue; latest firmware has been installed but issue remains. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752376/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1752376] Re: Dell Vostro 5568 - Sound device disappears after connecting headphones
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc4 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1752376 Title: Dell Vostro 5568 - Sound device disappears after connecting headphones Status in linux package in Ubuntu: Incomplete Bug description: With all kernel versions so far tested including mainline v4.15.4 the audio device permanently disappears even after a cold reboot once the headphones have been plugged/unplugged. Looks to be a firmware issue; latest firmware has been installed but issue remains. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752376/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1752376] Re: Dell Vostro 5568 - Sound device disappears after connecting headphones
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1752376 Title: Dell Vostro 5568 - Sound device disappears after connecting headphones Status in linux package in Ubuntu: Confirmed Bug description: With all kernel versions so far tested including mainline v4.15.4 the audio device permanently disappears even after a cold reboot once the headphones have been plugged/unplugged. Looks to be a firmware issue; latest firmware has been installed but issue remains. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752376/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1752376] Re: Dell Vostro 5568 - Sound device disappears after connecting headphones
ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1654 F pulseaudio CasperVersion: 1.387 DistroRelease: Ubuntu 17.10 LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) MachineType: Dell Inc. Vostro 5568 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.13.0-21-generic N/A linux-backports-modules-4.13.0-21-generic N/A linux-firmware 1.169.1 Tags: artful Uname: Linux 4.13.0-21-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.4 dmi.board.name: 0927W0 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.4:bd01/31/2018:svnDellInc.:pnVostro5568:pvr:rvnDellInc.:rn0927W0:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 5568 dmi.sys.vendor: Dell Inc. ** Tags added: apport-collected artful -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1752376 Title: Dell Vostro 5568 - Sound device disappears after connecting headphones Status in linux package in Ubuntu: Incomplete Bug description: With all kernel versions so far tested including mainline v4.15.4 the audio device permanently disappears even after a cold reboot once the headphones have been plugged/unplugged. Looks to be a firmware issue; latest firmware has been installed but issue remains. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752376/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1752376] Re: Dell Vostro 5568 - Sound device disappears after connecting headphones
** Attachment added: "acpi-tables.tar.gz" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752376/+attachment/5065363/+files/acpi-tables.tar.gz -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1752376 Title: Dell Vostro 5568 - Sound device disappears after connecting headphones Status in linux package in Ubuntu: Incomplete Bug description: With all kernel versions so far tested including mainline v4.15.4 the audio device permanently disappears even after a cold reboot once the headphones have been plugged/unplugged. Looks to be a firmware issue; latest firmware has been installed but issue remains. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752376/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
