[Kernel-packages] [Bug 1766076] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1766076/+attachment/5205242/+files/PulseList.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1766076 Title: USB over thunderbolt turns off every once in a while Status in Dell Sputnik: New Status in linux package in Ubuntu: Confirmed Bug description: I'm using a USB hub in the Dell TB16 (240W) connected to a Dell Precision 5520 using Thunderbolt 3. Every so often (can be several times in an hour if I'm really unlucky, some days it is less of a problem), the USB hub disconnects from the computer and the devices connected to it lose power and stop responding. disconnecting and reconnecting the USB cables has no effect. I can restore functionality by instructing the xhci_hcd driver to unbind from the USB 3.0 Host Controller in the dock and to rebind to it using the commands: echo -n ":0e:00.0" > /sys/bus/pci/drivers/xhci_hcd/unbind echo -n ":0e:00.0" > /sys/bus/pci/drivers/xhci_hcd/bind Here's the dmesg output when the USB hub disconnects: 279278.102701] xhci_hcd :0e:00.0: ERROR unknown event type 15 [279283.021802] xhci_hcd :0e:00.0: xHCI host not responding to stop endpoint command. [279283.022145] xhci_hcd :0e:00.0: xHCI host controller not responding, assume dead [279283.022161] r8152 4-1.2:1.0 enxd481d731b2b1: Tx status -108 [279283.022199] xhci_hcd :0e:00.0: HC died; cleaning up [279283.07] usb 3-1.5: Failed to suspend device, error -22 [279283.022234] usb 3-1: USB disconnect, device number 2 [279283.022235] usb 3-1.1: USB disconnect, device number 3 [279283.022236] usb 3-1.1.1: USB disconnect, device number 5 [279283.022237] usb 3-1.1.1.1: USB disconnect, device number 8 [279283.022238] usb 3-1.1.1.1.4: USB disconnect, device number 11 [279283.022326] usb 4-1: USB disconnect, device number 2 [279283.022328] usb 4-1.1: USB disconnect, device number 3 [279283.022329] usb 4-1.1.1: USB disconnect, device number 5 [279283.022998] usb 4-1.2: USB disconnect, device number 4 [279283.191217] usb 3-1.1.1.5: USB disconnect, device number 9 [279283.191730] usb 3-1.1.3: USB disconnect, device number 6 [279283.260810] usb 3-1.1.5: USB disconnect, device number 7 [279283.261350] usb 3-1.5: USB disconnect, device number 4 Here's dmesg output during the USB host controller reset: 279389.813889] xhci_hcd :0e:00.0: remove, state 1 [279389.813894] usb usb4: USB disconnect, device number 1 [279389.814103] xhci_hcd :0e:00.0: USB bus 4 deregistered [279389.814107] xhci_hcd :0e:00.0: remove, state 1 [279389.814110] usb usb3: USB disconnect, device number 1 [279389.881651] xhci_hcd :0e:00.0: USB bus 3 deregistered [279389.882133] xhci_hcd :0e:00.0: xHCI Host Controller [279389.882138] xhci_hcd :0e:00.0: new USB bus registered, assigned bus number 3 [279389.949391] xhci_hcd :0e:00.0: hcc params 0x0200e081 hci version 0x100 quirks 0x1410 [279389.949979] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002 [279389.949981] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [279389.949982] usb usb3: Product: xHCI Host Controller [279389.949983] usb usb3: Manufacturer: Linux 4.15.0-15-generic xhci-hcd [279389.949983] usb usb3: SerialNumber: :0e:00.0
[Kernel-packages] [Bug 1766076] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1766076/+attachment/5125530/+files/PulseList.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1766076 Title: USB over thunderbolt turns off every once in a while Status in linux package in Ubuntu: Incomplete Bug description: I'm using a USB hub in the Dell TB16 (240W) connected to a Dell Precision 5520 using Thunderbolt 3. Every so often (can be several times in an hour if I'm really unlucky, some days it is less of a problem), the USB hub disconnects from the computer and the devices connected to it lose power and stop responding. disconnecting and reconnecting the USB cables has no effect. I can restore functionality by instructing the xhci_hcd driver to unbind from the USB 3.0 Host Controller in the dock and to rebind to it using the commands: echo -n ":0e:00.0" > /sys/bus/pci/drivers/xhci_hcd/unbind echo -n ":0e:00.0" > /sys/bus/pci/drivers/xhci_hcd/bind Here's the dmesg output when the USB hub disconnects: 279278.102701] xhci_hcd :0e:00.0: ERROR unknown event type 15 [279283.021802] xhci_hcd :0e:00.0: xHCI host not responding to stop endpoint command. [279283.022145] xhci_hcd :0e:00.0: xHCI host controller not responding, assume dead [279283.022161] r8152 4-1.2:1.0 enxd481d731b2b1: Tx status -108 [279283.022199] xhci_hcd :0e:00.0: HC died; cleaning up [279283.07] usb 3-1.5: Failed to suspend device, error -22 [279283.022234] usb 3-1: USB disconnect, device number 2 [279283.022235] usb 3-1.1: USB disconnect, device number 3 [279283.022236] usb 3-1.1.1: USB disconnect, device number 5 [279283.022237] usb 3-1.1.1.1: USB disconnect, device number 8 [279283.022238] usb 3-1.1.1.1.4: USB disconnect, device number 11 [279283.022326] usb 4-1: USB disconnect, device number 2 [279283.022328] usb 4-1.1: USB disconnect, device number 3 [279283.022329] usb 4-1.1.1: USB disconnect, device number 5 [279283.022998] usb 4-1.2: USB disconnect, device number 4 [279283.191217] usb 3-1.1.1.5: USB disconnect, device number 9 [279283.191730] usb 3-1.1.3: USB disconnect, device number 6 [279283.260810] usb 3-1.1.5: USB disconnect, device number 7 [279283.261350] usb 3-1.5: USB disconnect, device number 4 Here's dmesg output during the USB host controller reset: 279389.813889] xhci_hcd :0e:00.0: remove, state 1 [279389.813894] usb usb4: USB disconnect, device number 1 [279389.814103] xhci_hcd :0e:00.0: USB bus 4 deregistered [279389.814107] xhci_hcd :0e:00.0: remove, state 1 [279389.814110] usb usb3: USB disconnect, device number 1 [279389.881651] xhci_hcd :0e:00.0: USB bus 3 deregistered [279389.882133] xhci_hcd :0e:00.0: xHCI Host Controller [279389.882138] xhci_hcd :0e:00.0: new USB bus registered, assigned bus number 3 [279389.949391] xhci_hcd :0e:00.0: hcc params 0x0200e081 hci version 0x100 quirks 0x1410 [279389.949979] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002 [279389.949981] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [279389.949982] usb usb3: Product: xHCI Host Controller [279389.949983] usb usb3: Manufacturer: Linux 4.15.0-15-generic xhci-hcd [279389.949983] usb usb3: SerialNumber: :0e:00.0
