Re: [Kernel-packages] [Bug 1776416] Re: Sound stopped working after update 11/06/18 7pm GMT
Well, if the drivers were being updated automatically with a system update they weren't for me. The engineer didn't explain exactly what he did, sorry. The repair wasn't expensive, so maybe you should get an engineer to look at? On 28/08/18 10:43, Augustin Riedinger wrote: >> Sound working again thanks to an engineer > Could you explain how was this fixed? Ain't the drivers supposed to > update automatically with the system update? > > I went off on holiday and hoped the bug got fixed in the meantime but > apparently not. :( > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776416 Title: Sound stopped working after update 11/06/18 7pm GMT Status in Linux: New Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Sound was working fine until the update. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Uname: Linux 4.4.0-128-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio CurrentDesktop: Unity Date: Tue Jun 12 08:30:09 2018 InstallationDate: Installed on 2017-05-26 (381 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.05 02/23/2017 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65_67HSHP dmi.board.vendor: CLEVO dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.name: P65_67HSHP dmi.product.version: Not Applicable dmi.sys.vendor: PC Specialist Limited To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1776416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776416] Re: Sound stopped working after update 11/06/18 7pm GMT
> Sound working again thanks to an engineer Could you explain how was this fixed? Ain't the drivers supposed to update automatically with the system update? I went off on holiday and hoped the bug got fixed in the meantime but apparently not. :( -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776416 Title: Sound stopped working after update 11/06/18 7pm GMT Status in Linux: New Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Sound was working fine until the update. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Uname: Linux 4.4.0-128-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio CurrentDesktop: Unity Date: Tue Jun 12 08:30:09 2018 InstallationDate: Installed on 2017-05-26 (381 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.05 02/23/2017 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65_67HSHP dmi.board.vendor: CLEVO dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.name: P65_67HSHP dmi.product.version: Not Applicable dmi.sys.vendor: PC Specialist Limited To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1776416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776416] Re: Sound stopped working after update 11/06/18 7pm GMT
Sound working again thanks to an engineer. Apparently, the sound drivers need to be updated. Would have hated to use Windows 10 as their updates are dreadful. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776416 Title: Sound stopped working after update 11/06/18 7pm GMT Status in Linux: New Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Sound was working fine until the update. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Uname: Linux 4.4.0-128-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio CurrentDesktop: Unity Date: Tue Jun 12 08:30:09 2018 InstallationDate: Installed on 2017-05-26 (381 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.05 02/23/2017 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65_67HSHP dmi.board.vendor: CLEVO dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.name: P65_67HSHP dmi.product.version: Not Applicable dmi.sys.vendor: PC Specialist Limited To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1776416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776416] Re: Sound stopped working after update 11/06/18 7pm GMT
Same here. I fix would be great. I haven't tried to boot with older headers though, maybe you'll get some sound back @surfsecret ? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776416 Title: Sound stopped working after update 11/06/18 7pm GMT Status in Linux: New Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Sound was working fine until the update. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Uname: Linux 4.4.0-128-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio CurrentDesktop: Unity Date: Tue Jun 12 08:30:09 2018 InstallationDate: Installed on 2017-05-26 (381 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.05 02/23/2017 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65_67HSHP dmi.board.vendor: CLEVO dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.name: P65_67HSHP dmi.product.version: Not Applicable dmi.sys.vendor: PC Specialist Limited To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1776416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1776416] Re: Sound stopped working after update 11/06/18 7pm GMT
A computer is 50% useless without sound. You don't seem to be in hurry to roll this back to end my misery. This is the second time this has happened, the first had to be fixed by an engineer. Seriously thinking of using Windows, or seeing an engineer again because of your update. The thing I miss about Windows is the ability to 'Go Back' to a previous session. PC Specialist whom built my high-end machine warned me not to use Linux... On 16/06/18 21:31, Sergey wrote: > ** Also affects: linux > Importance: Undecided > Status: New > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776416 Title: Sound stopped working after update 11/06/18 7pm GMT Status in Linux: New Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Sound was working fine until the update. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Uname: Linux 4.4.0-128-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio CurrentDesktop: Unity Date: Tue Jun 12 08:30:09 2018 InstallationDate: Installed on 2017-05-26 (381 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.05 02/23/2017 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65_67HSHP dmi.board.vendor: CLEVO dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.name: P65_67HSHP dmi.product.version: Not Applicable dmi.sys.vendor: PC Specialist Limited To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1776416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776416] Re: Sound stopped working after update 11/06/18 7pm GMT
** Also affects: linux Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776416 Title: Sound stopped working after update 11/06/18 7pm GMT Status in Linux: New Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Sound was working fine until the update. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Uname: Linux 4.4.0-128-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio CurrentDesktop: Unity Date: Tue Jun 12 08:30:09 2018 InstallationDate: Installed on 2017-05-26 (381 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.05 02/23/2017 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65_67HSHP dmi.board.vendor: CLEVO dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.name: P65_67HSHP dmi.product.version: Not Applicable dmi.sys.vendor: PC Specialist Limited To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1776416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776416] Re: Sound stopped working after update 11/06/18 7pm GMT
Did this: 'apport-collect 1776416'. Then was asked you need to run 'sudo apt-get install python-apport' for apport-collect to work. Output attached to email: Re: [Bug 1776416] missing required logs 15/06/18 17:16. Sorry, I didn't how to post the output here as newbie. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Changed in: linux (Ubuntu) Assignee: (unassigned) => Leslie A Bailey (surfsecret) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776416 Title: Sound stopped working after update 11/06/18 7pm GMT Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Sound was working fine until the update. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Uname: Linux 4.4.0-128-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio CurrentDesktop: Unity Date: Tue Jun 12 08:30:09 2018 InstallationDate: Installed on 2017-05-26 (381 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.05 02/23/2017 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65_67HSHP dmi.board.vendor: CLEVO dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.name: P65_67HSHP dmi.product.version: Not Applicable dmi.sys.vendor: PC Specialist Limited To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1776416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776416] Re: Sound stopped working after update 11/06/18 7pm GMT
Also tested several mainline builds from http://kernel.ubuntu.com/~kernel-ppa/mainline/: v4.4.128 (4.4.0-127-generic) – sound works. v4.4.134 (4.4.0-130-generic) – sound works. v4.4.137 – sound works. ** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776416 Title: Sound stopped working after update 11/06/18 7pm GMT Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: New Bug description: Sound was working fine until the update. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Uname: Linux 4.4.0-128-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio CurrentDesktop: Unity Date: Tue Jun 12 08:30:09 2018 InstallationDate: Installed on 2017-05-26 (381 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 2094 F pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.05 02/23/2017 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65_67HSHP dmi.board.vendor: CLEVO dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.name: P65_67HSHP dmi.product.version: Not Applicable dmi.sys.vendor: PC Specialist Limited To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1776416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
