[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
** Tags added: cscc -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/05/2018 dmi.bios.vendor: Dell Inc.
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
** Changed in: linux (Ubuntu) Assignee: Kai-Heng Feng (kaihengfeng) => (unassigned) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload:
Re: [Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Sorry, i forgot to report back. Thank you for asking. No, i got my SSD replaced by a new one and now it is all good. Seems like it has been a hardware-related problem. Am 10.05.2019 um 17:26 schrieb Kai-Heng Feng: > Do you still see this bug? > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Do you still see this bug? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/05/2018 dmi.bios.vendor: Dell Inc.
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Just a few days ago i tried windows10 on the machine (more like a test run). And strangely i encountered a similar (maybe the same) problem. This time i noticed that i can provoke the problem by moving the laptop in some angles. So i suspect that it might be a hardware problem (at least in part). I just sent my Laptop to DELL for them to take a look. Now im curious what they do about it. Thx Kai-Heng Feng and sorry that i didnt immediately reported it here when i suspected it might be a hardware problem. I will keep you informed. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Sorry for the late reply. Please try kernel in [1]. [1] https://people.canonical.com/~khfeng/lp1785715/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Unfortunately i still couldnt get rid of the problem. Im still in the state where everything works fine as long as i do not close the lid or plug in AC adapter. Whenever i do that it reliably hangs and i cant do anything anymore (not change to another TTY or do any keyboard input, so i have to 7sec power-button-push to kill it). And still i cannot boot via my currently installed default kernel (hangs at login-screen), but have to enter root shell, exit it and then resume boot. Was anyone able to reproduce it? Do you think using an older linux kernel might fix it? (as from reading the other reports it seems like the kernel is the problem [in combination with my hardware]). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine:
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Some of these show "". I dont see an edit option here, so i will just write another comment. If i call this with sudo i get the full report here: revisor@revisor-XPS-15-9560:~$ sudo lspci -vvnn [sudo] password for revisor: 00:00.0 Host bridge [0600]: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers [8086:5910] (rev 05) Subsystem: Dell Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers [1028:07be] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- 00:01.0 PCI bridge [0604]: Intel Corporation Skylake PCIe Controller (x16) [8086:1901] (rev 05) (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: [88] Subsystem: Dell Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) [1028:07be] Capabilities: [80] Power Management version 3 Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME- Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit- Address: Data: Capabilities: [a0] Express (v2) Root Port (Slot+), MSI 00 DevCap: MaxPayload 256 bytes, PhantFunc 0 ExtTag- RBE+ DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported- RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop- MaxPayload 256 bytes, MaxReadReq 128 bytes DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend- LnkCap: Port #2, Speed 8GT/s, Width x16, ASPM L0s L1, Exit Latency L0s <256ns, L1 <8us ClockPM- Surprise- LLActRep- BwNot+ ASPMOptComp+ LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk+ ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- LnkSta: Speed 8GT/s, Width x16, TrErr- Train- SlotClk+ DLActive- BWMgmt+ ABWMgmt+ SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug- Surprise- Slot #1, PowerLimit 75.000W; Interlock- NoCompl+ SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg- Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock- SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet+ Interlock- Changed: MRL- PresDet+ LinkState- RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible- RootCap: CRSVisible- RootSta: PME ReqID , PMEStatus- PMEPending- DevCap2: Completion Timeout: Not Supported, TimeoutDis-, LTR+, OBFF Via WAKE# ARIFwd- DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR+, OBFF Via WAKE# ARIFwd- LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis- Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- Compliance De-emphasis: -6dB LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete+, EqualizationPhase1+ EqualizationPhase2+, EqualizationPhase3+, LinkEqualizationRequest- Capabilities: [100 v1] Virtual Channel Caps: LPEVC=0 RefClk=100ns PATEntryBits=1 Arb:Fixed- WRR32- WRR64- WRR128- Ctrl: ArbSelect=Fixed Status: InProgress- VC0:Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans- Arb:Fixed+ WRR32- WRR64- WRR128- TWRR128- WRR256- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=ff Status: NegoPending- InProgress- Capabilities: [140 v1] Root Complex Link Desc: PortNumber=02 ComponentID=01 EltType=Config Link0: Desc: TargetPort=00 TargetComponent=01 AssocRCRB- LinkType=MemMapped LinkValid+ Addr: fed19000 Capabilities: [d94 v1] #19 Kernel driver in use: pcieport 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:07be] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Capabilities: [70] Express (v2) Root Complex Integrated Endpoint, MSI
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Thank you for dedicating some of your time to this matter! :) Here is the requested output: revisor@revisor-XPS-15-9560:~$ lspci -vvnn 00:00.0 Host bridge [0600]: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers [8086:5910] (rev 05) Subsystem: Dell Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers [1028:07be] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- 00:01.0 PCI bridge [0604]: Intel Corporation Skylake PCIe Controller (x16) [8086:1901] (rev 05) (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: Kernel driver in use: pcieport 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:07be] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel modules: i915 00:04.0 Signal processing controller [1180]: Intel Corporation Skylake Processor Thermal Subsystem [8086:1903] (rev 05) Subsystem: Dell Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [1028:07be] Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: proc_thermal Kernel modules: processor_thermal_device 00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller [8086:a12f] (rev 31) (prog-if 30 [XHCI]) Subsystem: Dell Sunrise Point-H USB 3.0 xHCI Controller [1028:07be] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- SERR- Kernel driver in use: xhci_hcd 00:14.2 Signal processing controller [1180]: Intel Corporation Sunrise Point-H Thermal subsystem [8086:a131] (rev 31) Subsystem: Dell Sunrise Point-H Thermal subsystem [1028:07be] Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: intel_pch_thermal Kernel modules: intel_pch_thermal 00:15.0 Signal processing controller [1180]: Intel Corporation Sunrise Point-H Serial IO I2C Controller #0 [8086:a160] (rev 31) Subsystem: Dell Sunrise Point-H Serial IO I2C Controller [1028:07be] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: intel-lpss Kernel modules: intel_lpss_pci 00:15.1 Signal processing controller [1180]: Intel Corporation Sunrise Point-H Serial IO I2C Controller #1 [8086:a161] (rev 31) Subsystem: Dell Sunrise Point-H Serial IO I2C Controller [1028:07be] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: intel-lpss Kernel modules: intel_lpss_pci 00:16.0 Communication controller [0780]: Intel Corporation Sunrise Point-H CSME HECI #1 [8086:a13a] (rev 31) Subsystem: Dell Sunrise Point-H CSME HECI [1028:07be] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: mei_me Kernel modules: mei_me 00:17.0 SATA controller [0106]: Intel Corporation Sunrise Point-H SATA Controller [AHCI mode] [8086:a103] (rev 31) (prog-if 01 [AHCI 1.0]) Subsystem: Dell Sunrise Point-H SATA Controller [AHCI mode] [1028:07be] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- SERR- Kernel driver in use: ahci Kernel modules: ahci 00:1c.0 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #1 [8086:a110] (rev f1) (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Can you attach `lspci -vvnn`? I'd like to check the ASPM settings. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date:
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
** Changed in: linux (Ubuntu) Assignee: (unassigned) => Kai-Heng Feng (kaihengfeng) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload:
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
update: Even with the new kernel the problem still occurs (but it feels like they became more rare). Today it appeared three times. Twice when closing the lid (in fact every time i closed it, if i remember correctly) and once while working (programming python). Was anyone able to reproduce the problem with an XPS 9560 with hynix SSD? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Importance: Medium => High -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Download them into same directory and run `sudo dpkg -i *deb`. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date:
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
I did that and rebooted. After i selected ubuntu in grub menu as usual i got the normal login screen. After logging in i only see a violet background and a mouse pointer. Hitting keys and moving mouse does nothing, but when i switch to TTY4 via ALT+f4 i can see a warning: [ 368.068010] watchdog: BUG: soft lockup - CPU#0 stuck for 22s! [kworker/0:1:61] this warning is repeated every 28 seconds And it seems i cannot log in via tty anymore :/ It feels like this is a completely different problem. What i can do is enter recovery mode and get a root shell. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
I just found out i can log into the graphical interface when i enter recovery mode root shell, then exit and resume normal boot. A weird but probably irrelevant thing is that the magnifying settings of text and icons seem to have resetted (but maybe that is because of the changes in your kernel) shall i run an update to maybe fix the issue that i can only boot after entering and exiting recovery mode root shell? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions:
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Thank you Kai-Heng Feng for the quick response! Can you please tell me how to install it? If i download the .deb files, shall i install them one after another via dpkg? Or can ubuntu-software handle them? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-29-generic x86_64 UpgradeStatus: No upgrade
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
Please test this kernel, it disables common clock on the NVMe. https://people.canonical.com/~khfeng/quirk-no-commclk/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1785715 Title: ubuntu hynix ssd I/O Errors after some minutes Status in linux package in Ubuntu: Confirmed Bug description: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: revisor1593 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 InstallationDate: Installed on 2018-07-12 (25 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 15 9560 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev
[Kernel-packages] [Bug 1785715] Re: ubuntu hynix ssd I/O Errors after some minutes
apport information ** Tags added: apport-collected ** Description changed: Maybe similar to Bug 1678184 Im working on ubuntu 18.04 (with Kernel 4.15.0-29-generic) on a dell XPS 15-9560 After 20 - 180 Minutes the graphical interface hangs up (i can switch workspaces, but not much else) and entering commands like "ls" yields bash: input/output error Reboot is impossible via the command or the button. Short click on power button gives me a TTY like view prompting errors for nvme0 ext4 file system errors (i will post more exact text on next hangup) The hangups appear randomly, but often during shutting the lid or plugging in power cable, which makes me thing it might be something with ssd power states. For that reason i added grub parameters like "nvme_core.default_ps_max_latency_us=3000" (see Bug 1678184) and ended up fully disabling APST by setting it to 0, but the bug still occured. sudo nvme id-ctrl /dev/nvme0 yields: NVME Identify Controller: vid : 0x1c5c ssvid : 0x1c5c sn : EJ75N621210105PBR mn : PC300 NVMe SK hynix 1TB fr : 20005A00 rab : 1 ieee: ace42e cmic: 0 mdts: 5 cntlid : 0 ver : 10200 rtd3r : 90f560 rtd3e : ea60 oaes: 0 ctratt : 0 oacs: 0x16 acl : 3 aerl: 3 frmw: 0x16 lpa : 0x2 elpe: 254 npss: 4 avscc : 0x1 apsta : 0x1 wctemp : 361 cctemp : 363 mtfa: 0 hmpre : 0 hmmin : 0 tnvmcap : 0 unvmcap : 0 rpmbs : 0 edstt : 60 dsto: 1 fwug: 0 kas : 0 hctma : 0 mntmt : 0 mxtmt : 0 sanicap : 0 hmminds : 0 hmmaxd : 0 sqes: 0x66 cqes: 0x44 maxcmd : 0 nn : 1 oncs: 0x1e fuses : 0 fna : 0 vwc : 0x1 awun: 255 awupf : 0 nvscc : 1 acwu: 0 sgls: 0 subnqn : ioccsz : 0 iorcsz : 0 icdoff : 0 ctrattr : 0 msdbd : 0 ps0 : mp:5.87W operational enlat:5 exlat:5 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps1 : mp:2.40W operational enlat:30 exlat:30 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps2 : mp:1.90W operational enlat:100 exlat:100 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps3 : mp:0.1000W non-operational enlat:1000 exlat:1000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps4 : mp:0.0060W non-operational enlat:1000 exlat:5000 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- sudo nvme get-feature -f 0x0c -H /dev/nvme0 yields: get-feature:0xc (Autonomous Power State Transition), Current value: Autonomous Power State Transition Enable (APSTE): Disabled Auto PST Entries. Entry[ 0] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 . Entry[ 1] . Idle Time Prior to Transition (ITPT): 0 ms Idle Transition Power State (ITPS): 0 ... and so on ... + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: revisor1593 F pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + HibernationDevice: RESUME=UUID=1bc0493d-0592-40d4-b0f4-938fbe12a990 + InstallationDate: Installed on 2018-07-12 (25 days ago) + InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp. + Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. + Bus 001 Device 004: ID 0c45:6713 Microdia + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Dell Inc. XPS 15 9560 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=70377f6e-8c1c-4316-bded-c738410879ab ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-29-generic N/A + linux-backports-modules-4.15.0-29-generic N/A + linux-firmware 1.173.1 + Tags: bionic + Uname: Linux 4.15.0-29-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 07/05/2018 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.10.1 + dmi.board.name: 05FFDN + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias:
