[Kernel-packages] [Bug 1789222] Re: built-in touchpad no longer loaded by kernel after upgrade on Dell Lattitude 7480 P73G
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1789222 Title: built-in touchpad no longer loaded by kernel after upgrade on Dell Lattitude 7480 P73G Status in linux package in Ubuntu: Expired Bug description: After performing software package upgrade, including kernel upgrade on Ubuntu 16.04 LTS, the touchpad no longer functions. The device does not appear in /proc/bus/input/devices Ubuntu 16.04.5 LTS 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=5a83f0e3-ffe4-4963-83b1-ede0b4106f42 InstallationDate: Installed on 2017-08-24 (367 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) IwConfig: enp0s31f6 no wireless extensions. lono wireless extensions. docker0 no wireless extensions. MachineType: Dell Inc. Latitude 7480 Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash ProcVersionSignature: Ubuntu 4.15.0-32.35~16.04.1-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-32-generic N/A linux-backports-modules-4.15.0-32-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial Uname: Linux 4.15.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm dialout docker lpadmin sambashare sudo _MarkForUpload: True dmi.bios.date: 06/13/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.2 dmi.board.name: 00F6D3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.2:bd06/13/2017:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7480 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1789222/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1789222] Re: built-in touchpad no longer loaded by kernel after upgrade on Dell Lattitude 7480 P73G
Daniel, please make sure you have updated to the latest kernel in 16.04.5, which should be 4.15. The kernel that you are running is still 4.13 (4.13.0-45-generic to be exact). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1789222 Title: built-in touchpad no longer loaded by kernel after upgrade on Dell Lattitude 7480 P73G Status in linux package in Ubuntu: Incomplete Bug description: After performing software package upgrade, including kernel upgrade on Ubuntu 16.04 LTS, the touchpad no longer functions. The device does not appear in /proc/bus/input/devices Ubuntu 16.04.5 LTS 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=5a83f0e3-ffe4-4963-83b1-ede0b4106f42 InstallationDate: Installed on 2017-08-24 (367 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) IwConfig: enp0s31f6 no wireless extensions. lono wireless extensions. docker0 no wireless extensions. MachineType: Dell Inc. Latitude 7480 Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash ProcVersionSignature: Ubuntu 4.15.0-32.35~16.04.1-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-32-generic N/A linux-backports-modules-4.15.0-32-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial Uname: Linux 4.15.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm dialout docker lpadmin sambashare sudo _MarkForUpload: True dmi.bios.date: 06/13/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.2 dmi.board.name: 00F6D3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.2:bd06/13/2017:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7480 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1789222/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1789222] Re: built-in touchpad no longer loaded by kernel after upgrade on Dell Lattitude 7480 P73G
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18.3 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: needs-bisect -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1789222 Title: built-in touchpad no longer loaded by kernel after upgrade on Dell Lattitude 7480 P73G Status in linux package in Ubuntu: Incomplete Bug description: After performing software package upgrade, including kernel upgrade on Ubuntu 16.04 LTS, the touchpad no longer functions. The device does not appear in /proc/bus/input/devices Ubuntu 16.04.5 LTS 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=5a83f0e3-ffe4-4963-83b1-ede0b4106f42 InstallationDate: Installed on 2017-08-24 (367 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) IwConfig: enp0s31f6 no wireless extensions. lono wireless extensions. docker0 no wireless extensions. MachineType: Dell Inc. Latitude 7480 Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash ProcVersionSignature: Ubuntu 4.15.0-32.35~16.04.1-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-32-generic N/A linux-backports-modules-4.15.0-32-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial Uname: Linux 4.15.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm dialout docker lpadmin sambashare sudo _MarkForUpload: True dmi.bios.date: 06/13/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.2 dmi.board.name: 00F6D3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.2:bd06/13/2017:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7480 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1789222/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1789222] Re: built-in touchpad no longer loaded by kernel after upgrade on Dell Lattitude 7480 P73G
apport information ** Tags added: apport-collected xenial ** Description changed: After performing software package upgrade, including kernel upgrade on Ubuntu 16.04 LTS, the touchpad no longer functions. The device does not appear in /proc/bus/input/devices Ubuntu 16.04.5 LTS 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux + --- + ApportVersion: 2.20.1-0ubuntu2.18 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=5a83f0e3-ffe4-4963-83b1-ede0b4106f42 + InstallationDate: Installed on 2017-08-24 (367 days ago) + InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) + IwConfig: + enp0s31f6 no wireless extensions. + + lono wireless extensions. + + docker0 no wireless extensions. + MachineType: Dell Inc. Latitude 7480 + Package: linux (not installed) + ProcFB: + + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash + ProcVersionSignature: Ubuntu 4.15.0-32.35~16.04.1-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-32-generic N/A + linux-backports-modules-4.15.0-32-generic N/A + linux-firmware 1.157.20 + RfKill: + + Tags: xenial + Uname: Linux 4.15.0-32-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm dialout docker lpadmin sambashare sudo + _MarkForUpload: True + dmi.bios.date: 06/13/2017 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.5.2 + dmi.board.name: 00F6D3 + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.5.2:bd06/13/2017:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: Latitude + dmi.product.name: Latitude 7480 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1789222/+attachment/5181313/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1789222 Title: built-in touchpad no longer loaded by kernel after upgrade on Dell Lattitude 7480 P73G Status in linux package in Ubuntu: Confirmed Bug description: After performing software package upgrade, including kernel upgrade on Ubuntu 16.04 LTS, the touchpad no longer functions. The device does not appear in /proc/bus/input/devices Ubuntu 16.04.5 LTS 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=5a83f0e3-ffe4-4963-83b1-ede0b4106f42 InstallationDate: Installed on 2017-08-24 (367 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) IwConfig: enp0s31f6 no wireless extensions. lono wireless extensions. docker0 no wireless extensions. MachineType: Dell Inc. Latitude 7480 Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash ProcVersionSignature: Ubuntu 4.15.0-32.35~16.04.1-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-32-generic N/A linux-backports-modules-4.15.0-32-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial Uname: Linux 4.15.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm dialout docker lpadmin sambashare sudo _MarkForUpload: True dmi.bios.date: 06/13/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.2 dmi.board.name: 00F6D3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.2:bd06/13/2017:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7480 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1789222/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : h