[Kernel-packages] [Bug 1798833] Re: Network unusable (>1s-5s pings) on e1000e

2018-10-23 Thread Diego Remolina
After coming back from the weekend, the issue is now also occurring on
the 4.15.0-20 kernel. I am not sure what is up. I had tried the
4.15.0-22 and 4.15.0-36 kernels, prior to booting up 4.15.0-20 again. In
this particular machine, I had tried resetting the power saving settings
of the network card from a Windows install, per bug that could be
related: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1785171

To make this issue ever more confusing, we have another DELL 7060
running 4.15.0-36 where the network card is working perfectly and the
issue has not come up at all.

>From my latest test on 4.15.0-20 and some discussion with TJ- in IRC, he
asked me for some output to look at sysfs output from the card. Here it
is:

root@ae-abcd-40:~# uname -a
Linux ae-abcd-40 4.15.0-20-generic #21~16.04.1-Ubuntu SMP Wed Apr 25 
02:42:04 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
root@ae-abcd-40:~# ping 192.168.1.1
PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=0.226 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=0.215 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=0.170 ms
^C
--- 192.168.1.1 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2045ms
rtt min/avg/max/mdev = 0.170/0.203/0.226/0.029 ms
root@ae-abcd-40:~# apt udpate
E: Invalid operation udpate
root@ae-abcd-40:~# apt update
Hit:1 http://us.archive.ubuntu.com/ubuntu xenial InRelease
Get:2 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease [109 kB]
Get:3 http://security.ubuntu.com/ubuntu xenial-security InRelease [107 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease [107 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 
[868 kB]
Get:6 http://us.archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages 
[776 kB]
Get:7 http://us.archive.ubuntu.com/ubuntu xenial-updates/main Translation-en 
[353 kB]
Get:8 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 
Packages [696 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe i386 Packages 
[638 kB]
Get:10 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe 
Translation-en [282 kB]
Get:11 http://security.ubuntu.com/ubuntu xenial-security/main amd64 Packages 
[573 kB]
Get:12 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages 
[493 kB]
91% [12 Packages 92.5 kB/493 kB 19%]^C
root@ae-abcd-40:~# ping 192.168.1.1
PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=1068 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=1001 ms
^C
--- 192.168.1.1 ping statistics ---
3 packets transmitted, 2 received, 33% packet loss, time 2032ms
rtt min/avg/max/mdev = 1001.626/1034.993/1068.361/33.383 ms, pipe 2

/sys/class/net/eno1/statistics/collisions=0
/sys/class/net/eno1/statistics/multicast=2
/sys/class/net/eno1/statistics/rx_bytes=4904919
/sys/class/net/eno1/statistics/rx_compressed=0
/sys/class/net/eno1/statistics/rx_crc_errors=12
/sys/class/net/eno1/statistics/rx_dropped=0
/sys/class/net/eno1/statistics/rx_errors=24
/sys/class/net/eno1/statistics/rx_fifo_errors=0
/sys/class/net/eno1/statistics/rx_frame_errors=0
/sys/class/net/eno1/statistics/rx_length_errors=0
/sys/class/net/eno1/statistics/rx_missed_errors=0
/sys/class/net/eno1/statistics/rx_nohandler=0
/sys/class/net/eno1/statistics/rx_over_errors=0
/sys/class/net/eno1/statistics/rx_packets=3306
/sys/class/net/eno1/statistics/tx_aborted_errors=0
/sys/class/net/eno1/statistics/tx_bytes=74577
/sys/class/net/eno1/statistics/tx_carrier_errors=0
/sys/class/net/eno1/statistics/tx_compressed=0
/sys/class/net/eno1/statistics/tx_dropped=0
/sys/class/net/eno1/statistics/tx_errors=0
/sys/class/net/eno1/statistics/tx_fifo_errors=0
/sys/class/net/eno1/statistics/tx_heartbeat_errors=0
/sys/class/net/eno1/statistics/tx_packets=924
/sys/class/net/eno1/statistics/tx_window_errors=0

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1798833

Title:
  Network unusable (>1s-5s pings) on e1000e

Status in linux package in Ubuntu:
  Incomplete
Status in linux-hwe package in Ubuntu:
  New
Status in linux-meta-hwe package in Ubuntu:
  Invalid
Status in linux source package in Xenial:
  Invalid
Status in linux-hwe source package in Xenial:
  New
Status in linux-meta-hwe source package in Xenial:
  Invalid
Status in linux source package in Bionic:
  Incomplete
Status in linux-hwe source package in Bionic:
  Invalid
Status in linux-meta-hwe source package in Bionic:
  Invalid

Bug description:
  On DELL 7060 MicroFormFactor (MFF) machines with Intel network cards,
  installing any kernels above, but not including 4.15.0-20, break the
  network connectivity of the machine.

  Latest kernel where network card works:
  linux-image-4.15.0-20-generic   4.15.0-20.21~16.04.1  
   amd6

[Kernel-packages] [Bug 1798833] Re: Network unusable (>1s-5s pings) on e1000e

2018-10-23 Thread Diego Remolina
apport information

** Tags added: apport-collected

** Description changed:

  On DELL 7060 MicroFormFactor (MFF) machines with Intel network cards,
  installing any kernels above, but not including 4.15.0-20, break the
  network connectivity of the machine.
  
  Latest kernel where network card works:
  linux-image-4.15.0-20-generic   4.15.0-20.21~16.04.1  
   amd64Signed kernel image generic
  
  Tested kernels where network card breaks:
  4.15.0-22
  4.15.0-33
  4.15.0-36
  
  # lspci -nn -d ::0200
  00:1f.6 Ethernet controller [0200]: Intel Corporation Device [8086:15bb] (rev 
10)
  
  BIOS Information
  Vendor: Dell Inc.
  Version: 1.2.14
  Release Date: 09/06/2018
  
  To reproduce the issue:
  
  1. Install any kernel starting on 4.15.0-22 or above
  2. Boot the machine with the new kernel
  3. ping the gateway (pings are in the sub 1ms range)
  4. Attempt to do things that use the network, i.e. apt update or scp, etc. It 
may take a minute or so before things get hung, i.e. you will see apt update 
progress stop and the transfer rate drop down to just a few kb/s or simply say 
stalled.
  4. Now ping the gateway again and you will see 1-5s pings, dropped packets
  5. At this point network is no longer usable
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-generic-hwe-16.04 (not installed)
  ProcVersionSignature: Ubuntu 4.15.0-20.21~16.04.1-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Oct 19 10:35:08 2018
  InstallationDate: Installed on 2016-08-25 (784 days ago)
  InstallationMedia: It
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-meta-hwe
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.18
+ Architecture: amd64
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', 
'/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', 
'/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D0c', 
'/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] 
failed with exit code 1:
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=726e9457-64eb-4ea3-9304-30bf6c37b9de
+ InstallationDate: Installed on 2016-08-25 (788 days ago)
+ InstallationMedia: It
+ IwConfig:
+  lono wireless extensions.
+  
+  enx00e112002c6f  no wireless extensions.
+  
+  eno1  no wireless extensions.
+ MachineType: Dell Inc. OptiPlex 7060
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic 
root=/dev/mapper/aevg-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.15.0-20.21~16.04.1-generic 4.15.17
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-4.15.0-20-generic N/A
+  linux-backports-modules-4.15.0-20-generic  N/A
+  linux-firmware 1.157.20
+ RfKill:
+  
+ Tags:  xenial xenial
+ Uname: Linux 4.15.0-20-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 09/06/2018
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.2.14
+ dmi.board.name: 04MFRM
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A01
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.14:bd09/06/2018:svnDellInc.:pnOptiPlex7060:pvr:rvnDellInc.:rn04MFRM:rvrA01:cvnDellInc.:ct3:cvr:
+ dmi.product.family: OptiPlex
+ dmi.product.name: OptiPlex 7060
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1798833/+attachment/5204472/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1798833

Title:
  Network unusable (>1s-5s pings) on e1000e

Status in linux package in Ubuntu:
  Incomplete
Status in linux-hwe package in Ubuntu:
  New
Status in linux-meta-hwe package in Ubuntu:
  Invalid
Status in linux source package in Xenial:
  Invalid
Status in linux-hwe source package in Xenial:
  New
Status in linux-meta-hwe source package in Xenial:
  Invalid
Status in linux source package in Bionic:
  Incomplete
Status in linux-hwe source package in Bionic:
  Invalid
Status in linux-meta-hwe source package in Bionic:
  Invalid

Bug description:
  On DELL 7060 MicroFormFactor (MFF) machines with Intel network cards,
  installing any kernels above, b

[Kernel-packages] [Bug 1798833] Re: Network unusable (>1s-5s pings) on e1000e

2018-10-19 Thread Thadeu Lima de Souza Cascardo
** Also affects: linux-hwe (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: linux-hwe (Ubuntu Xenial)
   Importance: Undecided
   Status: New

** Also affects: linux-meta-hwe (Ubuntu Xenial)
   Importance: Undecided
   Status: New

** Changed in: linux-meta-hwe (Ubuntu)
   Status: New => Invalid

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: linux (Ubuntu Bionic)
   Importance: Undecided
   Status: New

** Also affects: linux-hwe (Ubuntu Bionic)
   Importance: Undecided
   Status: New

** Also affects: linux-meta-hwe (Ubuntu Bionic)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu Xenial)
   Status: New => Invalid

** Changed in: linux-hwe (Ubuntu Bionic)
   Status: New => Invalid

** Changed in: linux-meta-hwe (Ubuntu Xenial)
   Status: New => Invalid

** Changed in: linux-meta-hwe (Ubuntu Bionic)
   Status: New => Invalid

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1798833

Title:
  Network unusable (>1s-5s pings) on e1000e

Status in linux package in Ubuntu:
  Incomplete
Status in linux-hwe package in Ubuntu:
  New
Status in linux-meta-hwe package in Ubuntu:
  Invalid
Status in linux source package in Xenial:
  Invalid
Status in linux-hwe source package in Xenial:
  New
Status in linux-meta-hwe source package in Xenial:
  Invalid
Status in linux source package in Bionic:
  Incomplete
Status in linux-hwe source package in Bionic:
  Invalid
Status in linux-meta-hwe source package in Bionic:
  Invalid

Bug description:
  On DELL 7060 MicroFormFactor (MFF) machines with Intel network cards,
  installing any kernels above, but not including 4.15.0-20, break the
  network connectivity of the machine.

  Latest kernel where network card works:
  linux-image-4.15.0-20-generic   4.15.0-20.21~16.04.1  
   amd64Signed kernel image generic

  Tested kernels where network card breaks:
  4.15.0-22
  4.15.0-33
  4.15.0-36

  # lspci -nn -d ::0200
  00:1f.6 Ethernet controller [0200]: Intel Corporation Device [8086:15bb] (rev 
10)

  BIOS Information
  Vendor: Dell Inc.
  Version: 1.2.14
  Release Date: 09/06/2018

  To reproduce the issue:

  1. Install any kernel starting on 4.15.0-22 or above
  2. Boot the machine with the new kernel
  3. ping the gateway (pings are in the sub 1ms range)
  4. Attempt to do things that use the network, i.e. apt update or scp, etc. It 
may take a minute or so before things get hung, i.e. you will see apt update 
progress stop and the transfer rate drop down to just a few kb/s or simply say 
stalled.
  4. Now ping the gateway again and you will see 1-5s pings, dropped packets
  5. At this point network is no longer usable

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-generic-hwe-16.04 (not installed)
  ProcVersionSignature: Ubuntu 4.15.0-20.21~16.04.1-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Oct 19 10:35:08 2018
  InstallationDate: Installed on 2016-08-25 (784 days ago)
  InstallationMedia: It
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-meta-hwe
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798833/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp