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Recently, I installed Ubuntu 18.04 on my Dell G7 7588. From day one, the system has random freezes/crashes (usually a few a day) The way the crashes manifest is that 2 out of my 3 monitors go black and in some cases sound and inputs get stuck. In some rare cases, I can continue to operate on one of the screens. I checked syslog and dmesg, and usually I don't see any messages at the time of the crash, except this one time that input did not freeze and I could run a dmesg. In that case I got this message: Feb 13 15:34:51 morningstar kernel: [ 1593.615704] [drm:gen8_de_irq_handler [i915]] *ERROR* Fault errors on pipe B: 0x00000080 Feb 13 15:34:51 morningstar kernel: [ 1593.615999] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun Additionally, this message appears on dmesg fairly often: ... Feb 13 15:21:17 morningstar kernel: [ 780.324457] CPU6: Package temperature above threshold, cpu clock throttled (total events = 109) Feb 13 15:21:17 morningstar kernel: [ 780.324457] CPU0: Package temperature above threshold, cpu clock throttled (total events = 109) ... I tried to solve this issue on my own for a while now, without success, here are some of the things I tried: - Updated BIOS to latest version - Installed nvidia 415 graphic drivers - Tested using xwayland - Tried 4.15.0-45-48, 4.19.16 and 4.19.20 kernels (this last one generates problems with the graphic drivers, and does not solve the problem either. - Tried modifying power management profile on the BIOS. - Added splash acpi_rev_override=1 to /etc/default/grub as found here: https://www.reddit.com/r/Dell/comments/63cavx/fixed_nvidia_1050_freezing_in_ubuntu_linux/ - Ran dell diagnostic tools (no errors there) So far none of this things solved the issue. These error messages are the only noticeable things I could find to debug... Can someone help me find a fix or workaround the issue? I've been spending multiple days trying to solve this and I am not making any real progress Please let me know if you need me to submit more information to find the cause of the issue ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 4.19.16-041916-generic x86_64 NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 415.27 Thu Dec 20 17:25:03 CST 2018 GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04) ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Wed Feb 13 15:51:17 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: nvidia, 415.27, 4.15.0-45-generic, x86_64: installed virtualbox, 5.2.18, 4.15.0-44-generic, x86_64: installed virtualbox, 5.2.18, 4.15.0-45-generic, x86_64: installed virtualbox, 5.2.18, 4.19.16-041916-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0825] NVIDIA Corporation GP106M [GeForce GTX 1060 Mobile] [10de:1c20] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Dell GP106M [GeForce GTX 1060 Mobile] [1028:0825] InstallationDate: Installed on 2018-11-30 (75 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Dell Inc. G7 7588 ProcEnviron: LANGUAGE=en_AU:en TERM=xterm-256color PATH=(custom, no user) LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.19.16-041916-generic root=UUID=ed06b2b0-7398-48df-9971-9f5f225c0152 ro quiet splash acpi_rev_override=1 vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/21/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.0 dmi.board.name: 0FDMYT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd12/21/2018:svnDellInc.:pnG77588:pvr:rvnDellInc.:rn0FDMYT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: GSeries dmi.product.name: G7 7588 dmi.product.sku: 0825 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.95-1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1~18.04.1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 ** Affects: linux (Ubuntu) Importance: Undecided Status: Incomplete ** Tags: amd64 apport-bug bionic freeze ubuntu -- [Dell G7 7588] *ERROR* Fault errors on pipe B: 0x00000080 https://bugs.launchpad.net/bugs/1815711 You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
