[Kernel-packages] [Bug 1815711] Re: [Dell G7 7588] *ERROR* Fault errors on pipe B: 0x00000080
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1815711 Title: [Dell G7 7588] *ERROR* Fault errors on pipe B: 0x0080 Status in linux package in Ubuntu: Expired Bug description: Hi, Recently, I installed Ubuntu 18.04 on my Dell G7 7588. From day one, the system has random freezes/crashes (usually a few a day) The way the crashes manifest is that 2 out of my 3 monitors go black and in some cases sound and inputs get stuck. In some rare cases, I can continue to operate on one of the screens. I checked syslog and dmesg, and usually I don't see any messages at the time of the crash, except this one time that input did not freeze and I could run a dmesg. In that case I got this message: Feb 13 15:34:51 morningstar kernel: [ 1593.615704] [drm:gen8_de_irq_handler [i915]] *ERROR* Fault errors on pipe B: 0x0080 Feb 13 15:34:51 morningstar kernel: [ 1593.615999] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun Additionally, this message appears on dmesg fairly often: ... Feb 13 15:21:17 morningstar kernel: [ 780.324457] CPU6: Package temperature above threshold, cpu clock throttled (total events = 109) Feb 13 15:21:17 morningstar kernel: [ 780.324457] CPU0: Package temperature above threshold, cpu clock throttled (total events = 109) ... I tried to solve this issue on my own for a while now, without success, here are some of the things I tried: - Updated BIOS to latest version - Installed nvidia 415 graphic drivers - Tested using xwayland - Tried 4.15.0-45-48, 4.19.16 and 4.19.20 kernels (this last one generates problems with the graphic drivers, and does not solve the problem either. - Tried modifying power management profile on the BIOS. - Added splash acpi_rev_override=1 to /etc/default/grub as found here: https://www.reddit.com/r/Dell/comments/63cavx/fixed_nvidia_1050_freezing_in_ubuntu_linux/ - Ran dell diagnostic tools (no errors there) So far none of this things solved the issue. These error messages are the only noticeable things I could find to debug... Can someone help me find a fix or workaround the issue? I've been spending multiple days trying to solve this and I am not making any real progress Please let me know if you need me to submit more information to find the cause of the issue ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 4.19.16-041916-generic x86_64 NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 415.27 Thu Dec 20 17:25:03 CST 2018 GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04) ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Wed Feb 13 15:51:17 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: nvidia, 415.27, 4.15.0-45-generic, x86_64: installed virtualbox, 5.2.18, 4.15.0-44-generic, x86_64: installed virtualbox, 5.2.18, 4.15.0-45-generic, x86_64: installed virtualbox, 5.2.18, 4.19.16-041916-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0825] NVIDIA Corporation GP106M [GeForce GTX 1060 Mobile] [10de:1c20] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Dell GP106M [GeForce GTX 1060 Mobile] [1028:0825] InstallationDate: Installed on 2018-11-30 (75 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Dell Inc. G7 7588 ProcEnviron: LANGUAGE=en_AU:en TERM=xterm-256color PATH=(custom, no user) LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.19.16-041916-generic root=UUID=ed06b2b0-7398-48df-9971-9f5f225c0152 ro quiet splash acpi_rev_override=1 vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/21/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.0 dmi.board.name: 0FDMYT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc.
[Kernel-packages] [Bug 1815711] Re: [Dell G7 7588] *ERROR* Fault errors on pipe B: 0x00000080
This error can be found in the dmesg: [2.510006] BERT: Error records from previous boot: [2.510007] [Hardware Error]: event severity: fatal [2.510008] [Hardware Error]: Error 0, type: fatal [2.510009] [Hardware Error]: section type: unknown, 81212a96-09ed-4996-9471-8d729c8e69ed [2.510009] [Hardware Error]: section length: 0xc20 [2.510011] [Hardware Error]: : 0001 01003001 .0.. [2.510012] [Hardware Error]: 0010: [2.510013] [Hardware Error]: 0020: 01003001 0006 e3870663 0009 .0..c... [2.510014] [Hardware Error]: 0030: 0002 0032 090f0029 87ff 2...)... [2.510015] [Hardware Error]: 0040: 02002000 7f05be03 0401 . .. [2.510016] [Hardware Error]: 0050: 2207 0120 90002071 00106060 ...".. .q ..``.. [2.510016] [Hardware Error]: 0060: 05000400 c7000200 ff2fff04 ef01f08b ../. [2.510017] [Hardware Error]: 0070: 450e2071 9e002000 0011 q .E. .. [2.510018] [Hardware Error]: 0080: 0400 01500881 000ecf12 ..P. [2.510019] [Hardware Error]: 0090: 00035d00 0007 5bf3f100 1020003c .].[<. . [2.510020] [Hardware Error]: 00a0: 0086 5600 063717bc ff477e09 ...V..7..~G. [2.510021] [Hardware Error]: 00b0: 54ff 00321000 03417809 29f3f91e ...T..2..xA) [2.510022] [Hardware Error]: 00c0: 1000 0086 0002 [2.510023] [Hardware Error]: 00d0: ddf03900 00241cbc 0347768e .9$..vG. [2.510024] [Hardware Error]: 00e0: 000c0600 29c80043 00b88070 1000 C..)p... [2.510024] [Hardware Error]: 00f0: 0080 [2.510025] [Hardware Error]: 0100: 1080 4000 0015b800 .@.. [2.510026] [Hardware Error]: 0110: 0002 0009 0080 79ff7f00 ...y [2.510027] [Hardware Error]: 0120: c83f47fa 8200801f 37808004 79ff7fe0 .G?7...y [2.510028] [Hardware Error]: 0130: c83f47fa 001f .G?. [2.510029] [Hardware Error]: 0140: [2.510030] [Hardware Error]: 0150: [2.510031] [Hardware Error]: 0160: [2.510031] [Hardware Error]: 0170: [2.510032] [Hardware Error]: 0180: [2.510033] [Hardware Error]: 0190: [2.510034] [Hardware Error]: 01a0: [2.510035] [Hardware Error]: 01b0: [2.510035] [Hardware Error]: 01c0: [2.510036] [Hardware Error]: 01d0: [2.510037] [Hardware Error]: 01e0: [2.510038] [Hardware Error]: 01f0: [2.510039] [Hardware Error]: 0200: [2.510039] [Hardware Error]: 0210: [2.510040] [Hardware Error]: 0220: [2.510041] [Hardware Error]: 0230: [2.510042] [Hardware Error]: 0240: [2.510042] [Hardware Error]: 0250: [2.510043] [Hardware Error]: 0260: [2.510044] [Hardware Error]: 0270: [2.510045] [Hardware Error]: 0280: [2.510046] [Hardware Error]: 0290: [2.510046] [Hardware Error]: 02a0: [2.510047] [Hardware Error]: 02b0: [2.510048] [Hardware Error]: 02c0: [2.510049] [Hardware Error]: 02d0: [2.510050] [Hardware Error]:
[Kernel-packages] [Bug 1815711] Re: [Dell G7 7588] *ERROR* Fault errors on pipe B: 0x00000080
This is the header in bert.c: * * APEI Boot Error Record Table (BERT) support * * Copyright 2011 Intel Corp. * Author: Huang Ying * * Under normal circumstances, when a hardware error occurs, the error * handler receives control and processes the error. This gives OSPM a * chance to process the error condition, report it, and optionally attempt * recovery. In some cases, the system is unable to process an error. * For example, system firmware or a management controller may choose to * reset the system or the system might experience an uncontrolled crash * or reset.The boot error source is used to report unhandled errors that * occurred in a previous boot. This mechanism is described in the BERT * table. * * For more information about BERT, please refer to ACPI Specification * version 4.0, section 17.3.1 * * This file is licensed under GPLv2. * */ I am not sure how to decipher this but it seems like to be a hardware error. Please ask for Dell's support. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1815711 Title: [Dell G7 7588] *ERROR* Fault errors on pipe B: 0x0080 Status in linux package in Ubuntu: Incomplete Bug description: Hi, Recently, I installed Ubuntu 18.04 on my Dell G7 7588. From day one, the system has random freezes/crashes (usually a few a day) The way the crashes manifest is that 2 out of my 3 monitors go black and in some cases sound and inputs get stuck. In some rare cases, I can continue to operate on one of the screens. I checked syslog and dmesg, and usually I don't see any messages at the time of the crash, except this one time that input did not freeze and I could run a dmesg. In that case I got this message: Feb 13 15:34:51 morningstar kernel: [ 1593.615704] [drm:gen8_de_irq_handler [i915]] *ERROR* Fault errors on pipe B: 0x0080 Feb 13 15:34:51 morningstar kernel: [ 1593.615999] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun Additionally, this message appears on dmesg fairly often: ... Feb 13 15:21:17 morningstar kernel: [ 780.324457] CPU6: Package temperature above threshold, cpu clock throttled (total events = 109) Feb 13 15:21:17 morningstar kernel: [ 780.324457] CPU0: Package temperature above threshold, cpu clock throttled (total events = 109) ... I tried to solve this issue on my own for a while now, without success, here are some of the things I tried: - Updated BIOS to latest version - Installed nvidia 415 graphic drivers - Tested using xwayland - Tried 4.15.0-45-48, 4.19.16 and 4.19.20 kernels (this last one generates problems with the graphic drivers, and does not solve the problem either. - Tried modifying power management profile on the BIOS. - Added splash acpi_rev_override=1 to /etc/default/grub as found here: https://www.reddit.com/r/Dell/comments/63cavx/fixed_nvidia_1050_freezing_in_ubuntu_linux/ - Ran dell diagnostic tools (no errors there) So far none of this things solved the issue. These error messages are the only noticeable things I could find to debug... Can someone help me find a fix or workaround the issue? I've been spending multiple days trying to solve this and I am not making any real progress Please let me know if you need me to submit more information to find the cause of the issue ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 4.19.16-041916-generic x86_64 NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 415.27 Thu Dec 20 17:25:03 CST 2018 GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04) ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Wed Feb 13 15:51:17 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: nvidia, 415.27, 4.15.0-45-generic, x86_64: installed virtualbox, 5.2.18, 4.15.0-44-generic, x86_64: installed virtualbox, 5.2.18, 4.15.0-45-generic, x86_64: installed virtualbox, 5.2.18, 4.19.16-041916-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0825] NVIDIA Corporation GP106M [GeForce GTX 1060 Mobile] [10de:1c20] (rev a1) (prog-if 00 [VGA controller])
[Kernel-packages] [Bug 1815711] Re: [Dell G7 7588] *ERROR* Fault errors on pipe B: 0x00000080
Those error messages are from the kernel so reassigning there. However they may also be unrelated to the main problem you encounter so please also follow these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Package changed: xorg (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1815711 Title: [Dell G7 7588] *ERROR* Fault errors on pipe B: 0x0080 Status in linux package in Ubuntu: Incomplete Bug description: Hi, Recently, I installed Ubuntu 18.04 on my Dell G7 7588. From day one, the system has random freezes/crashes (usually a few a day) The way the crashes manifest is that 2 out of my 3 monitors go black and in some cases sound and inputs get stuck. In some rare cases, I can continue to operate on one of the screens. I checked syslog and dmesg, and usually I don't see any messages at the time of the crash, except this one time that input did not freeze and I could run a dmesg. In that case I got this message: Feb 13 15:34:51 morningstar kernel: [ 1593.615704] [drm:gen8_de_irq_handler [i915]] *ERROR* Fault errors on pipe B: 0x0080 Feb 13 15:34:51 morningstar kernel: [ 1593.615999] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun Additionally, this message appears on dmesg fairly often: ... Feb 13 15:21:17 morningstar kernel: [ 780.324457] CPU6: Package temperature above threshold, cpu clock throttled (total events = 109) Feb 13 15:21:17 morningstar kernel: [ 780.324457] CPU0: Package temperature above threshold, cpu clock throttled (total events = 109) ... I tried to solve this issue on my own for a while now, without success, here are some of the things I tried: - Updated BIOS to latest version - Installed nvidia 415 graphic drivers - Tested using xwayland - Tried 4.15.0-45-48, 4.19.16 and 4.19.20 kernels (this last one generates problems with the graphic drivers, and does not solve the problem either. - Tried modifying power management profile on the BIOS. - Added splash acpi_rev_override=1 to /etc/default/grub as found here: https://www.reddit.com/r/Dell/comments/63cavx/fixed_nvidia_1050_freezing_in_ubuntu_linux/ - Ran dell diagnostic tools (no errors there) So far none of this things solved the issue. These error messages are the only noticeable things I could find to debug... Can someone help me find a fix or workaround the issue? I've been spending multiple days trying to solve this and I am not making any real progress Please let me know if you need me to submit more information to find the cause of the issue ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 4.19.16-041916-generic x86_64 NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 415.27 Thu Dec 20 17:25:03 CST 2018 GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04) ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Wed Feb 13 15:51:17 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: nvidia, 415.27, 4.15.0-45-generic, x86_64: installed virtualbox, 5.2.18, 4.15.0-44-generic, x86_64: installed virtualbox, 5.2.18, 4.15.0-45-generic, x86_64: installed virtualbox, 5.2.18, 4.19.16-041916-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0825] NVIDIA Corporation GP106M [GeForce GTX 1060 Mobile] [10de:1c20] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Dell GP106M [GeForce GTX 1060 Mobile] [1028:0825] InstallationDate: Installed on 2018-11-30 (75 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Dell Inc. G7 7588 ProcEnviron: LANGUAGE=en_AU:en TERM=xterm-256color PATH=(custom, no user) LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.19.16-041916-generic root=UUID=ed06b2b0-7398-48df-9971-9f5f225c0152 ro quiet splash acpi_rev_override=1 vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably
